Switcheroo! In this bonus episode, Commerce Famous host Ben Marks is being interviewed. Recently, Ben and Maier Bianchi of Bemeir were guests in Rachel Tonner's podcast "Discovered by Klevu." We cross-post the entire episode here. Enjoy!
The original podcast description:
Step into the bustling world of ecommerce operations with Rachel Tonner in this enlightening episode. Rachel hosts Ben Marks from Shopware AG and Maier Bianchi of Bemeir, both leading figures with vast experience in ecommerce.
Together, the trio navigates the intricate terrains of operational efficiency in an industry known for its rapid pace, and turbulent market challenges. They share intriguing stories that reveal how various personas—from the back office user and shopper, to the marketer and e-commerce director—navigate the challenges and triumphs of daily operations.
While technology and AI undoubtedly play a part, this episode hones in on the strategies, adaptations, and forward-thinking approaches that truly drive efficiency. Listen to how businesses, irrespective of their tech stack, can elevate their operational prowess, ensuring a seamless shopping experience for end users and smoother workflows internally. We also broach the topic of “AI Washing” and how to cut through the clutter when choosing technologies.
For anyone keen on understanding the nuts and bolts of operational efficiency in ecommerce, and how to achieve it, this episode promises to be an enlightening journey. Dive in!
Guest bio:
-Ben Marks, Director of Global Market Development at Shopware: Ben is a seasoned leader with 20 years in ecommerce. Passionate about open-source commerce, Ben’s deep insights into the industry’s needs drive global growth. He is a community builder, serving as a key figure in the Magento Association and contributing to a $5 billion/year ecosystem. As a Magento evangelist, Ben has delivered presentations worldwide, holding multiple certifications and sharing expertise in articles.
-Maier Bianchi, Founder of ecommerce agency Bemeir: Maier holds the pivotal role of leading businesses into the modern digital economy. In a world that evolves like an ever-flowing river of time, Maier emphasizes the need for collaboration to adapt and thrive. His mission is clear: success should be a shared journey, not an exclusive destination.
Rachel Tonner on LinkedIn
Maier Bianchi on LinkedIn
Ben Marks on LinkedIn
Listen to the Discovered by Klevu Podcast