Logo

    #05 Jenny Hegland

    enMarch 06, 2024
    What was the main topic of the podcast episode?
    Summarise the key points discussed in the episode?
    Were there any notable quotes or insights from the speakers?
    Which popular books were mentioned in this episode?
    Were there any points particularly controversial or thought-provoking discussed in the episode?
    Were any current events or trending topics addressed in the episode?

    About this Episode

    Episode Notes

    Jenny's story behind founding a disaster recovery start-up following a catastrophic typhoon in Saipan [1:50]

    Organizing and community activity in Rochester, Minnesota [5:45]

    Describes the work of a listening poet and the birth of The Good Listening Project [10:30]

    Why Jenny became a listener poet [14:55]

    The start of curiosity through Appreciative Inquiry [17:55]

    How Jenny's mom defended her right to ask questions [20:45]

    How questions can be a pathway to healing [30:30]

    The definition of love [36:30]

    Questions used to listen [37:20]

    Powerful communications tool [39:40]

    The movement of emotions is a definition of healing [43:00]

    A poem for a 13-year-old, "My Family is a Family" [44:45]

    Co-creation of a poem [48:50]

    A poem for a Father whose daughter died, "Evermore" [49:26]

    A discussion on grief [54:00]

    How the practice of listening can address the specter of loneliness [59:00]

    Unlimited Boundaries and flipping questions [1:01:55]

    Focusing on the quality of questions [1:09:09]

    Emergence and breakthrough through silence [1:09:50]

    Poem by Mark Nepo [1:12:30]

    An invitation and where to reach Jenny Hegland [1:13:40]


     

    Resources Mentioned

    Saipan

    United for Saipan

    CARE CNMI Saipan

    University of Minnesota Rochester

    Vote "No" Campaign

    The Good Listening Project

    Kay McKeen

    Frankie Abraland

    The Art of Hosting and Harvesting Conversations That Matter

    Appreciative Inquiry

    David Cooperrider

    angel Kyoto williams

    Harvard Sprint to Accelerate Vaccination Equitably (SAVE) in Community and Rural Health

    Suzanne Firstenberg

    Sebastian Junger

    Unlimited Boundaries

    Mark Nepo

    Jenny Hegland on LinkedIn

    Beauty Pill

    Producer Ben Ford


     

    Questions Asked

    How does one go from life in Minnesota to founding a disaster recovery start-up following a catastrophic typhoon in Saipan?

    What kind of organizing did you do in Rochester, MN?

    What was the origin of the Vote "No" Campaign?

    What is a listening poet?

    What prompted you to join this task (listener poet)?

    What is harvesting (conversations)?

    How did your curiosity and care for others start?

    Is there a pocket of coherence or innovation where things are working?

    How do you know this is true?

    Is there anything in your origin story that comes up in the quest of asking questions?

    What questions do you use to draw people out?

    What would you like to have a poem about?

    Tell me more.

    What was that like for you?

    When you think about reading this poem, how do you want it to make you feel?

    What is the story behind the poems?

    What if time is all we have?

    Why does this question have this effect on you?

    Any thoughts on how questions might be used?

    Recent Episodes from Curated Questions

    #05 Jenny Hegland

    #05 Jenny Hegland

    Episode Notes

    Jenny's story behind founding a disaster recovery start-up following a catastrophic typhoon in Saipan [1:50]

    Organizing and community activity in Rochester, Minnesota [5:45]

    Describes the work of a listening poet and the birth of The Good Listening Project [10:30]

    Why Jenny became a listener poet [14:55]

    The start of curiosity through Appreciative Inquiry [17:55]

    How Jenny's mom defended her right to ask questions [20:45]

    How questions can be a pathway to healing [30:30]

    The definition of love [36:30]

    Questions used to listen [37:20]

    Powerful communications tool [39:40]

    The movement of emotions is a definition of healing [43:00]

    A poem for a 13-year-old, "My Family is a Family" [44:45]

    Co-creation of a poem [48:50]

    A poem for a Father whose daughter died, "Evermore" [49:26]

    A discussion on grief [54:00]

    How the practice of listening can address the specter of loneliness [59:00]

    Unlimited Boundaries and flipping questions [1:01:55]

    Focusing on the quality of questions [1:09:09]

    Emergence and breakthrough through silence [1:09:50]

    Poem by Mark Nepo [1:12:30]

    An invitation and where to reach Jenny Hegland [1:13:40]


     

    Resources Mentioned

    Saipan

    United for Saipan

    CARE CNMI Saipan

    University of Minnesota Rochester

    Vote "No" Campaign

    The Good Listening Project

    Kay McKeen

    Frankie Abraland

    The Art of Hosting and Harvesting Conversations That Matter

    Appreciative Inquiry

    David Cooperrider

    angel Kyoto williams

    Harvard Sprint to Accelerate Vaccination Equitably (SAVE) in Community and Rural Health

    Suzanne Firstenberg

    Sebastian Junger

    Unlimited Boundaries

    Mark Nepo

    Jenny Hegland on LinkedIn

    Beauty Pill

    Producer Ben Ford


     

    Questions Asked

    How does one go from life in Minnesota to founding a disaster recovery start-up following a catastrophic typhoon in Saipan?

    What kind of organizing did you do in Rochester, MN?

    What was the origin of the Vote "No" Campaign?

    What is a listening poet?

    What prompted you to join this task (listener poet)?

    What is harvesting (conversations)?

    How did your curiosity and care for others start?

    Is there a pocket of coherence or innovation where things are working?

    How do you know this is true?

    Is there anything in your origin story that comes up in the quest of asking questions?

    What questions do you use to draw people out?

    What would you like to have a poem about?

    Tell me more.

    What was that like for you?

    When you think about reading this poem, how do you want it to make you feel?

    What is the story behind the poems?

    What if time is all we have?

    Why does this question have this effect on you?

    Any thoughts on how questions might be used?

    #04 Austin Graff

    #04 Austin Graff

    "When you're someone's guest, one of the best ways to connect is to ask them questions and have this model of curiosity you carry about you." - Austin Graff


     

    Austin Graff has seen much of the world. Born to American parents, he grew up in Russia and Kazakhstan and returned to the United States for college in Michigan. He has lived in Washington, DC, for nearly 20 years and is married with a seven-year-old daughter.

     

    Austin has spent his entire career in social media and digital marketing. He started at non-profits, then shifted to larger companies such as Coca-Cola and, until recently, the Washington Post. In 2022, Austin launched Curiosity & Connection, which combines media consulting and travel guides. His family joins him on adventures as he explores and writes about DC's 131 neighborhoods and various global destinations.

     

    Austin shares deep insights into raising inquisitive children with high emotional intelligence, planning and executing worldwide travel with care for the local community, living a designed lifestyle, and describing what is necessary for a level 10 community. This journey is characterized by Austin's humility, love for people, and insatiable curiosity.

    Episode Notes

    Austin's obsession as a Local Guide for Google Reviews [2:10]

    Growing up in Tatarstan, Russia as a Third Culture Kid (TCK) [3:05]

    Being the outsider fosters curiosity and questions [5:19]

    Appreciation for local cultures [8:36]

    Appreciation for Washington DC's culture [10:10]

    Nuance and noticing the details of the local area and people [11:44]

    Writing comprehensive Washington DC neighborhood travel guides [14:15]

    Using curiosity and questions in a marriage [17:25]

    Avoiding pain by asking relational questions [19:55]

    Raising a child with high emotional intelligence [22:30]

    The healing that comes from being a parent [25:20]

    Learning with an inquisitive child [28:25]

    Fearless travel through nearly 100 countries and desired destinations [30:45]

    How Austin's daughter chooses her travel destinations [32:40]

    Questions to ask when evaluating travel destinations [35:10]

    Caring for local businesses and knowing when to tell the stories or not [38:30]

    Diving into social media and influencer marketing [42:45]

    Career highlights [45:40]

    Odyssey planning and designing a desired life [47:52]

    Community, how it is defined, developed, and lived [51:45]

    Friendships take time [59:30]

    Asking questions of social media (1:04:30]

    Asking questions and cultivating space for the answers [1:07:18]

    Where to follow Austin Graff [1:10:52]

     

    Resources Mentioned

    Curiosity and Connection

    Fancy Nancy Goes to Paris

    International Justice Mission

    Coca-Cola

    Washington Post

    Designing Your Life

    Odyssey Planning

    Beauty Pill

    Producer Ben Ford

     

    Questions Asked

    Russia and Kazakhstan are not the standard zip codes for an American child; can you fill in the details for those who have not heard the story?

    How did this growing-up experience foster curiosity and questions?

    Has appreciation for local cultures grown out of not belonging?

    What does your practice of asking questions with your wife look like?

    What were the high/low points of your week?

    Where do you see ourselves and family in 5/10 years?

    What are your disappointments?

    What was it like growing up in your family when you were at the age of seven?

    How do you handle a very inquisitive daughter's questions coming at you?

    How many countries have you visited?

    What is at the top of the list of places you haven't visited yet?

    What filters does your daughter use as she chooses a travel destination?

    What questions do you ask when considering destinations?

    What is the context we are stepping ourselves into?

    What did it feel like for this country's masses during this time?

    What is the historical context, and what is the culture like now?

    What are some of the biggest joys you have seen in the people there?

    What are some of the biggest disappointments or tensions in the area?

    How can we be responsible travelers?

    What is better for the earth?

    Is it better to stay in a hotel or Airbnb?

    Should we use public transit?

    If using a tour guide, are they ethical or local? Do they give back to the community?

    Asking local non-profits in the area about local social issues.

    How do you find hidden places?

    Do you want your story told?

    What shifted you from Non-profit companies to Coca-Cola and the Washington Post?

    How often do you and your wife discuss the Odyssey plan?

    How do you intentionally become part of developing a community?

    What have you done to foster the community where you live?

    Do you like McDonald's French fries or Burger King's french fries better?

    What kinds of questions do you wrestle with in a deep level of community?

    What is stopping you from having this conversation with your friend?

    What questions about social media are we not asking?

    What question am I not asking that I should be?

    How am I being authentic but also true to the privacy of my life?

    How am I giving grace to the people I am following?

    How is [media] affecting our culture and mental health through comparison?

    Do you have any thoughts or encouragement about questions and how we might use them that we haven't touched on so far?

    What else?

    Asking of AI: What questions should I ask to get to know them better?

    #03 Lynn Borton

    #03 Lynn Borton

    "Choosing to be curious is acting on the idea that there's opportunity in the unknown, which becomes an invitation." - Lynn Borton

     

    Lynn Borton is the creator and host of the podcast and Pacifica Network radio show "Choose to be Curious." Lynn is a facilitator—of conversations and transformation—with more than 30 years of experience in strategic governance and change management in the non-profit sector. 

    Combining science, organizational learning, and leadership development, Lynn is working to synthesize the study of curiosity into something we can all appreciate: an exciting path to greater personal well-being, professional success, and life satisfaction.

    What started as a curious investigation into a startup radio station in Arlington, Virginia, developed into a weekly show with guests from across the globe and over 200 episodes.

     

    We talk about Lynn's childhood and how her parents influenced her curiosity, her career fighting for the rights of those experiencing mental illness, and the transition to exploring curiosity via a radio show/podcast. Curiosity was just the right topic to cover during this Curated Questions relaunch episode.

    Episode Notes

    Lynn recounts how her parents fostered curiosity [2:25]

    Lynn describes when she first understood the power of questions [5:15]

    Asking questions out of care [8:15]

    National Alliance on Mental Illness – the nation’s largest grassroots mental health organization [9:20]

    Realization it is better to ask questions than know everything [12:00]

    Lynn's favorite book [14:00]

    Discussion on mental health and checking in on people [15:55]

    Mental illness is not a casserole illness [18:00]

    The wellness community mindset doesn't apply to mental illness [20:20]

    Complex PTSD [22:20]

    Living and working with those who have mental illness and having intentional conversations [25:15]

    The birth of Choose to be Curious [28:55]

    Morbid curiosity and leaning towards what makes you uncomfortable [32:15]

    The real power is in learning to craft your own questions [36:03]

    Curiosity mentors [37:50]

    Defining and cultivating a curiosity practice [40:50]

    Respecting curiosity [42:50]

    Itchy fingers and life as a beginner urban sketcher [46:50]

    Investigating Choose to be Curious podcast episodes [50:15]

    Where to follow Lynn Borton [53:05]

    ****************************************************************

    Mentioned Resources

    Choose to be Curious Podcast

    NAMI

    Trust, with Scott Nycum

    The Phantom Tollbooth by Norton Chester

    Seek: How Curiosity Can Transform Your Life and Change the World by Scott Shigeoka

    Morbid Curiosity, with Coltan Scrivner

    The Art of Noticing by Rob Walker

    The Right Question Institute

    Valerie Hunter (Organizational Development)

    Awareness by Anthony De Mello

    What is a question, with Lani Watson

    The Right Questions Institute, with Andrew Minigan

    The right questions for legal empowerment, with Naomi Campbell

    A double take on lynching, with Susan Strasser and Marcia E Cole

    Beauty Pill

    Producer Ben Ford


    ****************************************************************

    Questions Asked

    Was curiosity and questions a part of your childhood?

    When did you first understand the power of questions?

    What's going on?

    How are you?

    Are you absorbing the lessons?

    What questions are we not asking about mental health?

    What makes you come alive?

    What might we do to change the stigma around mental illness, such that in conversations, it would be treated like any other illness?

    What would you like me to know?

    If it starts to go sideways for you, what would you like me to know and how can I be helpful?

    What would NOT be helpful?

    What was the draw to all things curiosity?

    What curiosity conversations were surprising?

    What system infrastructure and communications need to be in place for a zombie apocalypse?

    What is a question?

    What makes a question a question?

    Who have been your mentors who modeled curiosity?

    How can one cultivate curiosity?

    What's even the least bit interesting to me around me?

    What are the ways large and small people bring curiosity into their lives?

    What area of your life are you a beginner?

    What should someone start with your Choose to be Curious podcast?

    Where is the best place to engage with you?

    Episode #02: Pat Ennis

    Episode #02: Pat Ennis

    Show Notes

    Pat explains early work history with questions [3:10]

    How Pat got started selling insurance right out of High School [5:20]

    How interest in others drives techniques [7:09]

    ENNIS Legacy Partners origin story and how business owners were an inspiration [9:26]

    Three questions Pat asks business owners about plans for selling a business [12:35]

    Being present in today's world and the benefit to others and yourself [16:50]

    Intentional about being presents and interested [18:45]

    Testing assumptions [20:29]

    Coaching Business Leaders [21:32]

    Counseling and recommended speaking to listening ratios [23:00]

    Discussing the confirmation question, "you know I'm for you?" in difficult conversations [24:30]

    Humility and the desire to seek to understand [28:00]

    Impact of social media on the ability to foster conversation [34:45]

    What does it look like to love others [39:30]

    How to meet others [47:43]

    Contact information for Pat Ennis [54:30]

     

    People Mentioned

    ENNIS Legacy Partners

    Peter Drucker Quote: "My greatest strength as a consultant is to be ignorant and ask a few questions"

    David Powlison & Christian Counseling and Educational Foundation

    Because Of Them We Can

    Philippa Hughes

    Brene Brown

    Cal Fussman

     

    Questions Asked

    When did you first understand the power of questions?

    How did you get so interested in questions to begin with?

    Were you given training or sent to the wolves?

    Have you modified your questions through different jobs?

    Did your curiosity about others start with work?

    Have you found any particular questions that are useful in different circumstances?

    When are you thinking you want to exit or leave your business?

    Do you know how much money you are going to need to do what you want to do next?

    Have you thought about who you want to sell the business to?

    Why do you think that is the only thing you can do?

    Do you think there is a hack to asking better questions or do you just have to ask many to get to the answer?

    Do you use any other questioning techniques for other areas?

    Do you know I'm for you?

    Have you had any mentors that helped you with questions?

    How do you see questions used in the world are they used enough?

    Do you think social media is impacting our ability to have conversations?

    Do you find that asking questions communicates care for other people?

    What are three go-to questions to meet new people?

    Why is your best friend your best friend?

    Episode #01: Rob Lawless

    Episode #01: Rob Lawless

    “It kinda felt like a punch in the gut, and felt guilty for even thinking that I could know what someone’s story was before sitting down to talk with them.” Rob Lawless

    Rob Lawless is on a mission to connect with strangers one on one and get to know one another for an hour. His starting goal is 10,000 conversations, and I was his 3,097th.

    Rob has crisscrossed the United States and ventured into Canada as he catalogs his steadily increasing numbers on Instagram @Robs10kFriends. He discusses his reasons behind wanting to connect with others, his vision for the future, how to build empathy, and being an active listener.

    Our initial connection was in October of 2018 at the intersection of his project and my #YearOfConnection (@kenwoodward99) project on Instagram. This conversation includes some of my stories as Rob sought to learn about my connection journey to ensure he was faithful to the spirit of counting me among his 10k conversations.

    I am grateful to the Tru by Hilton Audobon Valley Forge hotel for hosting our discussion. The background sounds were indicative of the happy hotel staff and guests.

    Curated Questions Podcast Trailer

    Curated Questions Podcast Trailer

    The anticipated podcast compendium to the website has become a reality.

    Curated Questions is curating the worlds most important and interesting  questions. The podcast engages experts who are implementing best practices to make the most of each question.

    Check out the trailer and then subscribe. Great discussions and tips will be delivered for your listening pleasure.