102: Everything You Need to Know About COOs with Mohammad Ali Ajlouni

Artificial Intelligence (AI) is a trend nowadays, especially for businesses. It is a great tool that will potentially streamline your business. But, some people negatively use AI and just lurking in the dark, waiting for their next victim.

This interesting episode will unveil the limitations of AI in decision-making. But be ready for an unexpected twist that might change your perception of automation. As we go deeper into the possibilities, you'll encounter potential risks that you are unaware of.

We were able to sit down and have a conversation with Dean Hamilton, the Chief Technology Officer at Wilson Perumal & Co. and has a broad knowledge and experience in the topic of AI and automation. Dean knows the challenges that small business owners face when it comes to implementing new technologies. Dean is very good at breaking down complex concepts into relatable terms, making it easier for small business owners to understand how AI can improve their back-office operations. Dean will tell us perceptions about AI and help small business owners decide whether AI is right for their business.

In this episode, Dean will help you:

• Understand how AI and automation can boost your back-office operations and improve efficiency,
• Learn how to train AI models using past data to copy human reasoning and decision-making, allowing your business to automate difficult tasks and make accurate predictions and,
• Identify the risks and challenges that come with the adoption of AI in your small business and gain awareness on how to reduce them for successful implementation.

We invite you to listen and discover more about what the future of AI holds in streamlining and automating your small business operations.

🔗 Watch the Video Version of this Episode and Access Resources on BusinessInfrastructure.TV.

𝐏𝐥𝐞𝐚𝐬𝐞 𝐒𝐮𝐛𝐬𝐜𝐫𝐢𝐛𝐞 𝐚𝐧𝐝 𝐋𝐞𝐚𝐯𝐞 𝐚 𝐑𝐞𝐯𝐢𝐞𝐰. ⭐ ⭐ ⭐ ⭐ ⭐

© 2024. The Business Infrastructure podcast is sponsored by Equilibria, Inc. – a small business dedicated to providing resources to support fellow fast-growing small businesses in scaling back-office operations without pain and chaos. Sign up for the Smooth Operator Course to learn more about building business infrastructure.

Here we are again with another episode of our first-ever AI audio conference. Last time, you learned about Momento FM and how it can automatically generate short video content. Now you will discover how you can use AI tools to edit videos in record time!

Does the endless cycle of watching, editing, and rewatching your raw video footage sound all too familiar? You've probably been told to just power through it, but the pain of spending countless hours in front of the screen only to still end up with subpar results is all too real. It's time to break free from this frustrating loop and discover a better way to streamline your video editing process.

Gladys Jimenez is our next speaker. She is an Emmy nominated TV editor and the owner of Gladiola Films. With a career spanning over two decades, she has extensive experience in the video editing industry. She’s worked with companies like MTV, Buzzfeed, and Red Table Talk – The Estefans.

In this episode, Gladys tells us how she:

• Utilizes AI tools to streamline video editing processes,
• Embraces the collaborative nature of video editing for unique storytelling,
• Master the art of conveying emotion while editing videos, and
•  Creates captivating content using tools like CapCut, Gling, Murf.AI.

 This episode also contains a demo.

Listen now and take notes from this expert on how to leverage AI to streamline your video editing as well as craft storytelling that is visually captivating.

🔗 Watch the Video Version of this Episode and Access Resources on BusinessInfrastructure.TV.

𝐏𝐥𝐞𝐚𝐬𝐞 𝐒𝐮𝐛𝐬𝐜𝐫𝐢𝐛𝐞 𝐚𝐧𝐝 𝐋𝐞𝐚𝐯𝐞 𝐚 𝐑𝐞𝐯𝐢𝐞𝐰. ⭐ ⭐ ⭐ ⭐ ⭐

© 2024. The Business Infrastructure podcast is sponsored by Equilibria, Inc. – a small business dedicated to providing resources to support fellow fast-growing small businesses in scaling back-office operations without pain and chaos. Sign up for the Smooth Operator Course to learn more about building business infrastructure.

The next session from our AI audio conference is here! It’s all about Momento FM (now known as Momento FM) – a slick video content automation AI tool. 

And there’s no better person to tell us about it than Beate Chelette, the Growth Architect behind Chelette Enterprises and the wildly popular The Women’s Code. 

Overcoming a series of natural disasters and being on the brink of financial ruin, Beate humbly reached out to the President of the U.S. for help. And he answered! Not only did she strategize her way out of debt, but 18 months later, she sold her photography business to Bill Gates. Ever since, she’s been an advocate for woman entrepreneurs and like us, she’s passionate about helping other entrepreneurs create scalable and sustainable businesses. 

One major way she helps other business owners is through her own podcast, the Business Growth Architect show. In this episode, Beate shares how she restructured her show’s business infrastructure because of Momento FM. Discover how she:

•  Asks herself a series of questions to drive innovation and problem-solving in business,
• Uses Momento’s AI to automatically generate 30-40 pieces of short video content,
• Automates customer touch points through engaging and entertaining video, and
• Embraces the adoption of technology to enhance business operations through more efficient and accurate data.

This episode also contains a demo of Momento FM.

Listen now and learn from this master of her craft on how to best leverage AI to streamline your team as well as your content generation and promotional processes and watch your profits soar!

🔗 Watch the Video Version of this Episode and Access Resources on BusinessInfrastructure.TV.

𝐏𝐥𝐞𝐚𝐬𝐞 𝐒𝐮𝐛𝐬𝐜𝐫𝐢𝐛𝐞 𝐚𝐧𝐝 𝐋𝐞𝐚𝐯𝐞 𝐚 𝐑𝐞𝐯𝐢𝐞𝐰. ⭐ ⭐ ⭐ ⭐ ⭐

© 2024. The Business Infrastructure podcast is sponsored by Equilibria, Inc. – a small business dedicated to providing resources to support fellow fast-growing small businesses in scaling back-office operations without pain and chaos. Sign up for the Smooth Operator Course to learn more about building business infrastructure.

We’re back with another session from our AI audio conference. It features Esker, a French-based tech company that’s created a revolutionary AI solution that automates key back-office processes.  

One of those processes that Esker’s AI can automate is Order-to-Cash – the cycle from the moment a customer places an order to delivering the order and providing additional support. 

Here to share exactly how this AI tool works is Aurélien Coq, a product manager at Esker. His nearly 20 years of experience at Esker has led to his deep understanding of customer interactions and payment cycles and how to radically improve both through AI.

In this episode, Aurélien shares how Esker Synergy AI can help you:

• Enhance customer satisfaction and increase cash flow by effectively managing customer inquiries and seamless payment processes.
• Improve cost savings and relationships with suppliers and vendors through a streamlined Source-to-Pay process.
• Streamline your Order-to-Cash process by integrating with existing accounting and CRM software.
• Empower your team to support customers faster and with more accurate data. 

This episode also contains a demo of Esker Synergy AI.

Listen now and prepare to take your customer’s experience with your business to the next level.

🔗 Watch the Video Version of this Episode and Access Resources on BusinessInfrastructure.TV.

𝐏𝐥𝐞𝐚𝐬𝐞 𝐒𝐮𝐛𝐬𝐜𝐫𝐢𝐛𝐞 𝐚𝐧𝐝 𝐋𝐞𝐚𝐯𝐞 𝐚 𝐑𝐞𝐯𝐢𝐞𝐰. ⭐ ⭐ ⭐ ⭐ ⭐

© 2024. The Business Infrastructure podcast is sponsored by Equilibria, Inc. – a small business dedicated to providing resources to support fellow fast-growing small businesses in scaling back-office operations without pain and chaos. Sign up for the Smooth Operator Course to learn more about building business infrastructure.

We’re back with another episode of our first ever AI audio conference. In the last episode, you heard about using Perplexity AI as a research assistant. Now, you will discover another AI tool to take ideas to implementation through writing.

You know the importance of promoting your business. In the age where content is king, consistently writing and posting about your products or services is necessary for your business’s survival. 

But carefully planning and writing that content takes time. A lot of time. This is what our next speaker, Neha Naik, discovered as she grew her two tech-based recruiting businesses – RecruitGyan and The Profitable Recruiters Blueprint.

Neha even hired a content writer, hoping that would lead to increased efficiency and productivity in developing, writing, and publishing content. Instead, they both found themselves still drowning in the administrative burden of these tasks. This inefficiency led Neha to Jasper AI – a digital writing technology that has transformed her company’s content marketing processes, streamlined the work of her content writer, and supercharged the productivity of her team of 40 people.  

In this episode, Neha explains she uses Jasper as a digital writing assistant to:

• Enhance customer engagement through catchy phrases, witty questions, and attention-grabbing headlines,
• Translate industry jargon and complex ideas and concepts into words that even a child can understand, 
• Jumpstart social media polls and email campaigns, and much more!

Not a recruiter? Don’t dismiss this episode! We promise you will learn things about Jasper that you can immediately apply to revolutionize your digital marketing processes. So, be prepared to take notes and your writing to the next level with words that will not only captivate but convert your online viewers and visitors alike into paid customers! 

This episode also contains a demo of Jasper AI.

🔗 Watch the Video Version of this Episode and Access Resources on BusinessInfrastructure.TV.

𝐏𝐥𝐞𝐚𝐬𝐞 𝐒𝐮𝐛𝐬𝐜𝐫𝐢𝐛𝐞 𝐚𝐧𝐝 𝐋𝐞𝐚𝐯𝐞 𝐚 𝐑𝐞𝐯𝐢𝐞𝐰. ⭐ ⭐ ⭐ ⭐ ⭐

© 2024. The Business Infrastructure podcast is sponsored by Equilibria, Inc. – a small business dedicated to providing resources to support fellow fast-growing small businesses in scaling back-office operations without pain and chaos. Sign up for the Smooth Operator Course to learn more about building business infrastructure.

Welcome back to our special AI audio conference. In the last episode you heard our opening fireside chat. Hopefully you now know more about AI and the possibilities it offers to boost your productivity, efficiency, and capacity to achieve better results faster. 

Now it’s time to start exploring specific tools to help you do just that!

That brings us to our next speaker, Jim Stroud. He has deep experience in HR strategy, recruiting and talent management for businesses of all sizes, across multiple industries and sectors. One major way he shares his knowledge is through content. As a content creator who keeps his finger on the pulse of the latest developments in his subject matter expertise, producing quality content is critical to his success. 

In this episode, Jim shares how Perplexity AI, a Chat GPT competitor, helps him take his content creation to another level. He also shares how Perplexity can help you:

• Automate your online research activities,
• Verify the sources of information provided by generative AI, and
• Strengthen your company’s business infrastructure through the most productive use of Perplexity as a tool, a digital research assistant, and streamlined content writing processes. 

This episode also contains a demo of Perplexity AI. 

Listen now. Take notes. Create your free Perplexity account. Watch your productivity skyrocket!

🔗 Watch the Video Version of this Episode and Access Resources on BusinessInfrastructure.TV.

𝐏𝐥𝐞𝐚𝐬𝐞 𝐒𝐮𝐛𝐬𝐜𝐫𝐢𝐛𝐞 𝐚𝐧𝐝 𝐋𝐞𝐚𝐯𝐞 𝐚 𝐑𝐞𝐯𝐢𝐞𝐰. ⭐ ⭐ ⭐ ⭐ ⭐

© 2024. The Business Infrastructure podcast is sponsored by Equilibria, Inc. – a small business dedicated to providing resources to support fellow fast-growing small businesses in scaling back-office operations without pain and chaos. Sign up for the Smooth Operator Course to learn more about building business infrastructure.

Artificial Intelligence (AI) seems to be all the rage now, so it’s easy to feel excited but also overwhelmed or even…scared.

Have you been told that implementing AI in your business is the key to upgrading your operations and staying ahead of the competition? Or, are you interested in learning more about AI and how it can help increase your operational efficiency, productivity, and profitability?

If you answered yes to either question, then you’re in the right place!

Welcome to Season 22 of the Business Infrastructure podcast. Over the next 12 episodes you’ll get a free pass to the audio version of our AI tech conference. You’ll not only learn more about AI but you’ll also discover new tools from different experts and entrepreneurs that leverage AI to streamline and scale your back-office operations.

Interestingly, AI is not a new technology. And this is where we’re starting – this episode features a fireside chat with Kjell Carlsson, a thought leader with deep subject matter expertise on AI. As the head of Data Science Strategy at Domino, Kjell spearheads the use of AI technologies for maximum business impact. In the evolving world of AI, he plays many roles, from being a consultant to an advisor, providing guidance on its use and championing its potential.

After listening to this episode, you’ll understand:

• The fundamentals of AI and how it works,
• The principles for using generative AI tools as digital assistants,
• How to be on the lookout for “hallucinations” or false information,
• The risks associated with using AI and how to develop systems for checks and balances, and much more!

Understanding the language of AI alone can be a gap in its successful deployment. Kjell translates the meaning of many words associated with AI. He even shares relatable examples to make sure we understand key AI words and concepts – don’t allow these words and concepts to prevent you from growing and scaling your business to the next level. Listen now and be prepared to revolutionize the way your business operates!

𝐏𝐥𝐞𝐚𝐬𝐞 𝐒𝐮𝐛𝐬𝐜𝐫𝐢𝐛𝐞 𝐚𝐧𝐝 𝐋𝐞𝐚𝐯𝐞 𝐚 𝐑𝐞𝐯𝐢𝐞𝐰.

View the Video Version of this Episode on BusinessInfrastructure.TV.

We've come to the end of Season 21 which featured 11 remastered episodes that we pulled from our podcasting vault. 

In this monologue, host and producer Alicia Butler Pierre hints at what is sure to be an exciting future for all of us - us as the content producers and you as our loyal audience. Though our recent episode releases have been a bit sporadic, one thing that isn't is our committment to providing you with the absolute best resources for streamlining, improving, and scaling your back-office operations.

We've been working diligently behind the scenes, adding more people to our team, automating our own processes, and leveraging newer technologies to help us resume our normal weekly release schedule. In other words, we've been taking a dose of our own medicine and strengthening our business infrastructure!

Stay tuned for what is sure to be an excited year ahead of fresh content produced just for you. So, if you haven't subscribed yet make sure you do so. Our new season starts on January 7, 2024!

Season 21 episodes are available at: BusinessInfrastructure.TV.

We’re finishing 2023 the same way we started it – with our most popular episode to date. It comes from our original business infrastructure masterclass season.

In this remastered episode, you’ll hear the story of Emily Miller – a fictitious character from the book, Behind the Façade: How to Structure Company Operations for Sustainable Success.

She is the founder and Executive Director of a fast-growing non-profit. An appearance on a daytime talk show goals viral, giving the non-profit unprecedented exposure. Sadly, it also exposes Emily’s leadership weakness.

When she learns the non-profit’s board is threatening to replace her, she springs into action by hiring a consultant who introduces her to the Business Parts Analysis – the first element of building business infrastructure. This helps secure her future and reputation.

This is a storytelling format that we hope you enjoy and will leave you inspired to improve your organization’s operations. As you close the door on 2023, and open a new one for 2024, may you take the lessons learned from this season of remastered episodes to grow and scale in a way you never thought possible!

🔗 Access Show Notes at BusinessInfrastructure.TV.

🎧 Like What You Heard? Don’t Keep it to Yourself. Subscribe and Share!

And don’t forget to leave a review! ⭐ ⭐ ⭐ ⭐ ⭐

© 2023. The Business Infrastructure podcast is sponsored by Equilibria, Inc. – a small business dedicated to providing resources to support fellow fast-growing small businesses in scaling back-office operations without pain and chaos. Sign up for the Smooth Operator Course to learn more about building business infrastructure.

As we approach the end of 2023, we’re rounding out our season of remastered episodes. Our latest trip to our podcasting vault leads us to a guest on the other side of the world – India to be exact, with special guest Aman Agarwal.

Aman is a former engineer and B2B salesman who built SANPRAM Transnational in response to a growing crisis he noticed while working in Silicon Valley – the widening technical fluency gap between leaders and technologists.

If accounting is the language of business, then technology is the language of scale. As founders and leaders of our businesses, we must be fluent in both.

In this remastered episode, Aman shares more about why he, as a technologist, chose to start an education company to close technical fluency gaps so that non-tech businesses can understand how to translate their strategic growth goals into language that technologists use.

He also shares the business infrastructure he and his small, but mighty team are building to ensure they build a solid foundation that will allow them to successfully scale in a slow and intentional, yet highly effective and profitable way.

You’ll also discover how Aman developed an equation for scaling his company and how you can also figure out a similar equation based on your company’s unique formula for success.

🔗 Access Show Notes at BusinessInfrastructure.TV.

🎧 Like What You Heard? Don’t Keep it to Yourself. Subscribe and Share!

And don’t forget to leave a review! ⭐ ⭐ ⭐ ⭐ ⭐

© 2023. The Business Infrastructure podcast is sponsored by Equilibria, Inc. – a small business dedicated to providing resources to support fellow fast-growing small businesses in scaling back-office operations without pain and chaos. Sign up for the Smooth Operator Course to learn more about building business infrastructure.