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    #102 - Why a Handful of Meme Accounts Sold for Nearly $100m

    enAugust 19, 2020

    Podcast Summary

    • Streamline Business Operations with HubSpot's Customer PlatformHubSpot's customer platform consolidates business operations, offers AI-supported tools for personalized messaging and automation, and improves overall efficiency.

      Having a single source of truth for your business operations can significantly streamline your processes and improve overall efficiency. HubSpot's customer platform offers this solution by organizing and tracking various aspects of your business in one place. This includes customer interactions, team communication, and lead tracking. Additionally, the use of AI-supported tools allows for personalized messaging and automation, making your business more effective and responsive. The speaker also shared his personal experience of implementing a similar structure in his company, drawing parallels between running a business and managing a sports team. While some may find the idea of open communication and team bonding appealing, others may prefer a more disciplined and structured approach. Ultimately, the key is finding a system that works best for your team and helps you grow your business.

    • The importance of clear instructions and effective affiliate marketingClear instructions led to MoneySupermarket.com's success as a $400 million business through scalable and profitable affiliate marketing in various categories like insurance and finance.

      Clear and detailed instructions or information can lead to successful outcomes with certainty. This was exemplified by the early success of MoneySupermarket.com, a British company started as a pamphlet in 1993, which grew exponentially into a $400 million business by the year 2005. The company's primary source of revenue came from affiliate marketing, where they would recommend the best products in various categories and earn a commission for every click-through and sign-up. This business model, which includes categories such as car insurance, home insurance, travel insurance, mortgages, and credit cards, proved to be scalable and profitable, demonstrating the importance of clear instructions and effective affiliate marketing. The company's quick growth, starting from humble beginnings, serves as a reminder that with a solid business model and clear direction, significant success can be achieved.

    • Considering market size, cost, frequency, rankability, and competitive advantage in affiliate marketingFocus on unique branding and user experience in affiliate marketing, consider emerging markets or new platforms for differentiation

      Starting an affiliate marketing business involves carefully considering the market size, product cost, frequency of need, rankability, and competitive advantage. The best approach may be to focus on creating a unique brand and offering a superior user experience, rather than just relying on content and SEO. Building a YouTube channel and creating a complementary website could be an effective strategy for generating traffic and establishing a strong brand. However, the affiliate marketing space is highly competitive, and it may be challenging to find an untapped niche. Instead, considering emerging markets or new platforms could provide opportunities for differentiation and success.

    • Consider YouTube as an alternative search engine for building a followingExplore YouTube for long-term success, offer deeply personal content, and consider alternative platforms for unique business models.

      Instead of relying on traditional search engines like Google for building a following, considering using YouTube as an alternative. YouTube functions as the second largest search engine, and while it may take some time to grow, the potential for long-term success is significant. Another approach could be to differentiate from generic financial information sites by offering deeply personal content, similar to Mister Money Mustache. Being transparent with your own finances and sharing updates can help build a loyal following. Additionally, exploring alternative platforms like answers.com, which operates on a subscription-based model for answering questions, could present an opportunity for unique business models. Though the success of such ventures is not guaranteed, the potential rewards could be substantial.

    • Exploring a Platform for Expert Advice and Monetization StrategiesA platform connecting users with 100 curated experts in specific niches, monetized through affiliate marketing or subscription fees, offers a valuable solution in the age of information overload.

      In today's world of abundant information, trust and expertise are increasingly valuable. The idea of a platform featuring 100 curated experts, who are paid for providing reliable answers in specific niches, could potentially fill this need. This model could make money through affiliate marketing or a subscription-based system. For instance, if a user asks for a recommendation on the best home speaker system, three experts could provide their opinions, and the user would end up purchasing the recommended product through the platform, resulting in an affiliate fee. Alternatively, users could pay a monthly subscription for access to these experts. The Jelly network, as described, is an example of such a commercial network, but without mass consumer appeal. The speaker of the podcast uses Tempo.fit as an example of a product that he loves and believes in, emphasizing its effectiveness for strength training and the fun of competing on the leaderboard. The sponsorship of Tempo.fit during the podcast is a testament to the speaker's genuine appreciation for the product. Overall, the conversation highlights the potential of creating a trusted platform for expert advice and the monetization strategies that could be employed.

    • Exploring the Opportunity in Video CommerceThe COVID-19 pandemic has accelerated the shift to online services, creating a huge opportunity for video commerce platforms in industries like healthcare, education, and personal training. High pricing is crucial for success.

      The e-commerce industry has seen exponential growth due to the COVID-19 pandemic, and this trend is expected to continue as more and more services move online. The success of digital therapy apps like Talkspace and BetterHelp, which offer services such as therapy and counseling, demonstrates the potential for video commerce - a platform that enables buying and selling services through video conferencing. The speaker suggests that there is an opportunity to build a Shopify-like platform for video commerce, which could revolutionize industries such as healthcare, education, and personal training. The speaker also mentions the challenges faced by companies like Clarity and Superpeer, which have attempted to monetize expert advice through phone calls or video conferencing, and notes that success in this space requires high pricing.

    • Creating a video-based service platform on ShopifyOpportunity to build an integrated solution for video-based service businesses, including storefront, subscription, payment, scheduling, and delivery features.

      There's a growing opportunity for creating Shopify-like platforms specifically for video-based service businesses. Currently, many service providers use various tools for payments, scheduling, and delivery of their services, but there's potential for a more integrated solution. This could include a storefront where clients can easily discover, subscribe to, and pay for services, as well as access the video content. This concept could range from QVC-style live streaming sales to more specialized applications for tutors, therapists, lawyers, and others. While this idea might not be a groundbreaking innovation, it could make it easier for service providers to reach and serve their clients online. A competent developer could potentially build a prototype within a few days.

    • Reach a global audience with easeDigital services offer the ability to expand globally with minimal effort, provide instant updates, and offer higher margins compared to physical products.

      The shift to digital services, whether it's fitness training, therapy sessions, or e-commerce, offers numerous advantages over traditional brick-and-mortar businesses. One of the most significant advantages is the ability to reach a global audience with minimal effort. In contrast, expanding a physical business internationally can be a complex and costly process. Another advantage is the ability to improve and update digital products instantly, providing a better user experience for all customers. Physical products, on the other hand, require inventory management, shipping logistics, and customer support for returns, which can be time-consuming and expensive. Furthermore, digital products offer higher margins due to their zero marginal cost for each additional user. Overall, embracing the digital shift can lead to increased efficiency, scalability, and customer satisfaction.

    • Starting a Software Business vs. a Peer Group BusinessStarting a software business can offer higher margins, but building relationships through a peer group business can also provide value and learning opportunities. Charging adequate fees and maintaining a hands-off approach are crucial for success.

      Starting a software business can offer higher margins compared to an ecommerce business, but it also comes with its own challenges. The speaker shared his experience of starting a software business and a peer group business, and while the latter was not a money-making proposition for him, he acknowledged its value in building relationships. He also expressed his thoughts on the potential of scaling up the peer group business, considering the market size and competition. The speaker also reflected on his mistakes and lessons learned, emphasizing the importance of charging adequate fees and not being directly involved in the group to maximize value for members. Overall, the discussion highlighted the unique challenges and opportunities of starting and growing different types of businesses.

    • Impact and Value of Social Media Influencers, especially Meme CreatorsSocial media influencers, particularly meme creators, have immense cultural impact and commercial value. They can help companies reach large audiences and boost popularity with their talent in social media growth.

      Social media influencers, particularly those in the meme world, have significant cultural impact and commercial value. This was highlighted by the recent $85 million acquisition of a company behind popular meme accounts by Warner Music Group. These influencers can help companies, including music groups and betting sites, reach large audiences and boost popularity. One successful example is Steve, who grew an app to number one in the charts using a budget less than 1% of what it should have cost, thanks to his talent in social media growth. Steve later founded Social Chain, which has since gone public with a market cap of $220 million. These influencers, often young and undervalued, are incredibly talented and can drive trends and conversations that can significantly impact various industries.

    • Creating buzz with non-existent figures on social mediaEffective use of social media and creativity can generate buzz, attract major brands, and secure lucrative deals, despite ethical concerns.

      Social Chain AG, under the leadership of its CEO, used their influence on social media platforms like Instagram and Twitter to create buzz around non-existent figures and trends, attracting attention from major brands and news outlets. This demonstrates the power of social media and the influence that can be wielded through strategic use of memes, comedy, and authenticity. The CEO's talent as a public speaker and the team's ability to think creatively and act quickly allowed them to build a significant presence on the internet and secure lucrative contracts with major brands. Despite the ethical questions surrounding their methods, the success story of Social Chain AG showcases the impact of social media on marketing and the potential for influencer marketing.

    • The Power of the Internet to Amplify Unique StoriesThe internet can help amplify unique stories, leading to opportunities for growth and success. It's not just about having a great idea, but also about seizing the moment and building a community around it.

      The internet can be a platform for extraordinary success stories, as shown by the cases of Rex Soko and Gymshark. Rex, an anagram of soccer x, became a viral sensation when he was falsely reported to have been signed by Arsenal for $34 million. Despite the inaccuracies, the story sparked interest and eventually led to the creation of a successful business. Similarly, Gymshark, an athleisure brand, grew rapidly from £300,000,000 in sales a year, with its founder starting at just 19 years old. Both Rex and Gymshark illustrate the power of the internet to amplify unique stories and create opportunities for growth. It's not just about having a great idea, but also about seizing the moment and building a community around it.

    • Understanding and catering to a specific audienceGrunt Style's success lies in its ability to connect with a conservative, right-leaning demographic through innovative branding, marketing, and segmentation, resulting in over 1M Instagram followers and $100M in sales.

      Grunt Style, an ecommerce business specializing in lifestyle gear, has built a successful brand by knowing its audience and tripling down on its niche. The company's innovative branding, marketing, and segmentation have allowed it to appeal to a specific demographic, primarily conservative, right-leaning individuals who feel their values are under attack. With a focus on affordable products like t-shirts, masks, dumbbells, and keychains, Grunt Style has organically grown its business through social media, reaching over 1,000,000 followers on Instagram and generating over $100,000,000 in sales. This success story highlights the importance of understanding your audience and catering to their unique needs and values.

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