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    #22: Brady Josephson — The state of multi-channel donor communications

    en-usOctober 21, 2020
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    About this Episode

    Multi-channel fundraising — the concept that we should cultivate donors across as many channels as we can — gets talked about a lot.

    And for good reason. The data shows that multi-channel giving is the best way to grow and maintain revenue.

    But high-quality multi-channel communication is hard to do. So what exactly are nonprofits doing in their marketing to truly be multi-channel — and do it well?

    To help you figure out what works, and what other organizations are doing, today we’re talking to Brady Josephson about new research on the sate of multi-channel donor communications.

    Brady is the vice president of innovation and optimization at NextAfter — a research lab and consultancy.

    Earlier this year, Brady and his team spent four months tracking and analyzing the giving experience of multi-channel fundraising from more than 100 different nonprofits. They gave individual gifts to each organization, and gathered all their insights into a new study they’ve just released. 

    Today, Brady will share some of the most important takeaways from his research, and give you tips to help you in your own efforts so you can maximize your multi-channel fundraising potential.

    Today you'll learn:

    • [5:23] - Why Brady and his team focused on multi-channel fundraising even though the nonprofit world talks about it relentlessly
    • [11:52] - The key data points they tracked during their research
    • [16:50] - What the research revealed about how nonprofits actually approach multi-channel fundraising
    • [18:40] - How caring for smaller-level donors impacts your overall fundraising goals
    • [22:56] - The importance of stewarding offline donors well
    • [26:53] - How nonprofits subconsciously end up treating online donors better than offline donors
    • [30:35] - The glaring lack of phone follow ups from nonprofits
    • [32:37] - How a phone call touch point impacts a donor's giving
    • [37:54] - Practical ways nonprofits can improve their multi-channel communication
    • [40:34] - The impact that social ads make on fundraising

    Brady would love to connect with you. You can find him on Twitter and Linkedin. Learn more about his work at NextAfter and check out the research talked about on this episode at multichannelnonprofit.com.

    This episode brought to you by fiveminutefundrasingfix.com and BuildGood. 

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    ---- 


    #Fundraising #Nonprofit #Philanthropy #Marketing 


    Interested in  working with a fundraising agency to grow your nonprofit?


    BuildGood is a fundraising agency that helps nonprofits raise more money from individual donors. Let our team of experts create your fundraising appeals, emails and newsletters for you, and reclaim the time to do the thing only YOU can do: build genuine, human, personal relationships with your donors. 

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    ---- 


    #Fundraising #Nonprofit #Philanthropy #Marketing 


    Interested in  working with a fundraising agency to grow your nonprofit?


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    ---- 

    #Fundraising #Nonprofit #Philanthropy #Marketing 

    Interested in  working with a fundraising agency to grow your nonprofit?

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    ---- 

    #Fundraising #Nonprofit #Philanthropy #Marketing 

    Interested in  working with a fundraising agency to grow your nonprofit?

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    ➡️ Join our FREE training on how to create compelling fundraising messaging that leads donors to action and raises more money, from more people, more often—simply by changing the words you use: https://www.5minutefundraisingfix.com/register 

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    ---- 

    #Fundraising #Nonprofit #Philanthropy #Marketing 

    Interested in  working with a fundraising agency to grow your nonprofit?

    BuildGood is a fundraising agency that helps nonprofits raise more money from individual donors. Let our team of experts create your fundraising appeals, emails and newsletters for you, and reclaim the time to do the thing only YOU can do: build genuine, human, personal relationships with your donors. 

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    ➡️For more information, go here: www.buildgood.com

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    ---- 

    #Fundraising #Nonprofit #Philanthropy #Marketing 

    Interested in  working with a fundraising agency to grow your nonprofit?

    BuildGood is a fundraising agency that helps nonprofits raise more money from individual donors. Let our team of experts create your fundraising appeals, emails and newsletters for you, and reclaim the time to do the thing only YOU can do: build genuine, human, personal relationships with your donors. 

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    ➡️ Join our FREE training on how to create compelling fundraising messaging that leads donors to action and raises more money, from more people, more often—simply by changing the words you use: https://www.5minutefundraisingfix.com/register 

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    🔔 Follow the Build Good Fundraising Podcast on your favourite podcast app—and never miss a new episode: https://buildgood.com/category/podcast/ 

    ❤️ And if you haven't yet, subscribe to our Youtube channel for more fundraising videos and actionable strategies that will help you grow your revenue and impact: https://www.youtube.com/@buildgood?sub_confirmation=1 


    Thanks for listening! 

    ---- 

    #Fundraising #Nonprofit #Philanthropy #Marketing 


    Interested in  working with a fundraising agency to grow your nonprofit?


    BuildGood is a fundraising agency that helps nonprofits raise more money from individual donors. Let our team of experts create your fundraising appeals, emails and newsletters for you, and reclaim the time to do the thing only YOU can do: build genuine, human, personal relationships with your donors. 

    You’ll add proven expertise to your team. You’ll benefit from tested and proven strategies that will make you more money. And you’ll have peace of mind that you’re putting your best foot forward with your fundraising. 

    ➡️For more information, go here: www.buildgood.com



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    #83: How to lead your fundraising efforts with digital, with Erik Rubadeau

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    Digital has immense power to drive strategies that scale and connect deeply with our donors. AND it plays nicely with so many other channels, including direct mail.


    Yet most organizations use it backwards.


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    So how can we learn to lead with digital?


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    His expertise on digitally led fundraising and tech innovation and adoption has helped hundreds of nonprofits launch new initiatives and grow their revenue.


    In our chat, we’ll get into: 

    • What “leading with digital” means?
    • How to use digital to test new ideas with little risk or investment.
    • How to make the switch from digital as a “bolt on” to digital-first fundraising.
    • Some core tools and strategies nonprofits of all sizes can use to lead with digital.

    ➡️ Join our FREE training on how to create compelling fundraising messaging that leads donors to action and raises more money, from more people, more often—simply by changing the words you use: https://www.5minutefundraisingfix.com/register 


    🤔 What else would you like to know about improving your fundraising and becoming an effective nonprofit marketer? Connect with Mike Duerksen on LinkedIn: https://www.linkedin.com/in/mikeduerksen/ 


    🔔 Follow the Build Good Fundraising Podcast on your favourite podcast app—and never miss a new episode: https://buildgood.com/category/podcast/ 


    ❤️ And if you haven't yet, subscribe to our Youtube channel for more fundraising videos and actionable strategies that will help you grow your revenue and impact: https://www.youtube.com/@buildgood?sub_confirmation=1 

    Thanks for listening! 

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    #82: These core principles of servant leadership can make your fundraising more effective, with Evan Wildstein

    Can the way you lead internally make your fundraising more effective? 

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    Behaviours like listening, empathy, healing, building community, and much more. We’ll also get into some super practical ways to activate servant-leadership in your own shop to boost philanthropy.

    For 20 years, Evan has been a nonprofiteer, raising funds and developing inspiring programs for organizations like The Juilliard School, Rice University, and Asia Society. 


    He recently published his first book, The Nonprofiteer's Fundraising Field Guide. It’s a realistic and inspiring roadmap for anyone who wants to engage with donors, grow revenue and improve philanthropy. It has 30 practical applications you can implement today. And it’s also full of heart-felt stories from nonprofit leaders.

    Get the book here or connect with Evan on LinkedIn.



    ➡️ Join our FREE training on how to create compelling fundraising messaging that leads donors to action and raises more money, from more people, more often—simply by changing the words you use: https://www.5minutefundraisingfix.com/register 


    🤔 What else would you like to know about improving your fundraising and becoming an effective nonprofit marketer? Connect with Mike Duerksen on LinkedIn: https://www.linkedin.com/in/mikeduerksen/ 


    🔔 Follow the Build Good Fundraising Podcast on your favourite podcast app—and never miss a new episode: https://buildgood.com/category/podcast/ 


    ❤️ And if you haven't yet, subscribe to our Youtube channel for more fundraising videos and actionable strategies that will help you grow your revenue and impact: https://www.youtube.com/@buildgood?sub_confirmation=1 


    Thanks for listening! 


    ---- 


    #Fundraising #Nonprofit #Philanthropy #Marketing 


    Interested in  working with a fundraising agency to grow your nonprofit?


    BuildGood is a fundraising agency that helps nonprofits raise more money from individual donors. Let our team of experts create your fundraising appeals, emails and newsletters for you, and reclaim the time to do the thing only YOU can do: build genuine, human, personal relationships with your donors. 

    You’ll add proven expertise to your team. You’ll benefit from tested and proven strategies that will make you more money. And you’ll have peace of mind that you’re putting your best foot forward with your fundraising. 

    ➡️For more information, go here: www.buildgood.com



    #81: If the donor isn’t the hero…who is she?

    #81: If the donor isn’t the hero…who is she?

    You’ve likely heard that the donor should be the hero in your fundraising messaging. 

    The phrase had a noble intent. 

    It was meant to encourage us to shift our perspective away from meeting revenue targets, and toward finding alignment with our ideal donors’ goals and values. 

    But over time, it became misunderstood. Misconstrued. And misapplied.

    The “donor as hero” metaphor turned into “the donor is always right”—causing some organizations to do real harm. 

    So is it time to think about a better way to express the way we approach our fundraising?

    In this freewheeling chat, we get into:


    1. The storytelling triad
    2. The phases of fundraising that led to donor-centric fundraising 
    3. What do people mean when they say the donor is the hero 
    4. Why can that philosophy—if misunderstood and misapplied—become harmful 
    5. The difference between donor-led and donor-centric fundraising
    6. What’s a better way of thinking about “donor as hero” 


    ➡️ Join our FREE training on how to create compelling fundraising messaging that leads donors to action and raises more money, from more people, more often—simply by changing the words you use: https://www.5minutefundraisingfix.com/register 


    🤔 What else would you like to know about improving your fundraising and becoming an effective nonprofit marketer? Connect with Mike Duerksen on LinkedIn: https://www.linkedin.com/in/mikeduerksen/ 


    🔔 Follow the Build Good Fundraising Podcast on your favourite podcast app—and never miss a new episode: https://buildgood.com/category/podcast/ 


    ❤️ And if you haven't yet, subscribe to our Youtube channel for more fundraising videos and actionable strategies that will help you grow your revenue and impact: https://www.youtube.com/@buildgood?sub_confirmation=1 


    Thanks for listening! 


    ---- 


    #Fundraising #Nonprofit #Philanthropy #Marketing 


    Interested in  working with a fundraising agency to grow your nonprofit?


    BuildGood is a fundraising agency that helps nonprofits raise more money from individual donors. Let our team of experts create your fundraising appeals, emails and newsletters for you, and reclaim the time to do the thing only YOU can do: build genuine, human, personal relationships with your donors. 

    You’ll add proven expertise to your team. You’ll benefit from tested and proven strategies that will make you more money. And you’ll have peace of mind that you’re putting your best foot forward with your fundraising. 

    ➡️For more information, go here: www.buildgood.com



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