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    • Rethinking Living Standards MeasurementGDP is not enough to measure living standards. The human development approach and capability approach should be considered to measure people's abilities and opportunities to achieve their goals. Happiness is crucial, and equal distribution of good things in life can be found in Finland.

      Martha Nussbaum and Amartya Sen are collaborating to find a better, smarter, fairer way to measure living standards around the world. They argue that GDP, the total market value of all the goods and services produced within a country over a year, is an obtuse measure that doesn't include important aspects of people's lives. They advocate for the human development approach, which focuses on what people are really able to do and be, and the capability approach, which measures people's abilities and opportunities to achieve their goals. Happiness is a crucial ingredient of living standards, but it is hard to measure because it involves many different things. Nussbaum suggests that a good place to live in terms of equal distribution of all the good things in life is Finland.

    • The Capabilities Approach: Prioritizing Individual Opportunities and Freedoms for Basic Decency and JusticeThe capabilities approach shifts focus from traditional economic metrics to individual freedoms and opportunities. It prioritizes the role of law in protecting these freedoms and recognizes the individual as the end goal of the development process.

      The capabilities approach offers a shift in perspective from traditional economic metrics by focusing on individual opportunities and freedoms to achieve basic decency and justice in society. The approach centers on the question of what each person is able to do and be, placing an emphasis on choice and freedom rather than government coercion. While some similarities exist with the Chicago School's emphasis on economic freedom, the capabilities approach differs in its recognition of the role of law in enforcing and protecting these opportunities, including constitutional protections like the First Amendment. Overall, the capabilities approach prioritizes the individual as an end goal of the development process, rather than relying solely on traditional economic metrics like GDP.

    • Examining Factors Beyond GDP, Health, and Education for Nations on the Human Development IndexThe US's low ranking on the Human Development Index is significantly impacted by their high infant mortality rate, and the idea that the market will solve discrimination is flawed. Active law intervention is essential for true equality, and understanding human nature is crucial for economic theories and policies.

      The Human Development Index ranks approximately 180 nations based on their achievement in GDP, health, and education, but it's important to go beyond the single number and analyze specific areas where a country might be falling short. For the US, the high rate of infant mortality is a significant factor in their relatively low ranking on the index. Additionally, the Chicago school's belief that the market would solve discrimination is flawed since people are motivated by negative emotions towards others. To truly achieve meaningful equality and end discrimination, law must take an active role. Overall, a deeper understanding of human nature and emotions is necessary when considering economic theories and policies.

    • New HDI Rankings Reveal US at Number FourImproving GDP doesn't always lead to better education and healthcare outcomes. Focusing on literacy and healthcare can have a more positive impact on people's lives, as shown by examples like Kerala in India.

      The new HDI rankings show the US shooting up to number four, which is likely due to the instability caused by the economic crisis. While GDP is a big part of the number, there isn't always a good correlation between growth in GDP and improvements in education and healthcare. Field studies in India have shown that some states that focus on improving GDP haven't seen overall improvements in people's lives, while states that focus on literacy and healthcare have seen positive outcomes. The example of Kerala, which is a very poor state in India, but has achieved health outcomes similar to those in Harlem in New York, shows that there are different approaches to improving people's lives.

    • Achieving Social and Economic Benefits through Flexible School Hours and Mid-Day Meals in KeralaKerala proves that focusing solely on GDP is not enough. Happiness and well-being depend on a wider range of factors. Education and healthcare access are vital for social and economic development.

      The Indian state of Kerala achieved high levels of literacy and healthcare access by implementing flexible school hours and providing nutritious mid-day meals. This shows that GDP alone does not deliver important social and economic benefits. However, critics argue that Kerala could have done more to boost its economic growth, as high wages led to labor market flight. When it comes to happiness, the relationship between wealth and well-being depends on how we define happiness. Philosophers have long argued that happiness is not just pleasure and satisfaction, but includes a variety of experiences and activities. Economic studies should therefore consider a wider range of factors when measuring happiness.

    • Re-evaluating the Role of Wealth in a Life of Human DignityWhile wealth is necessary for basic needs, material possessions do not equate to a life of dignity. It's important to consider non-material sources of pleasure and meaning, such as music, in our pursuit of a fulfilling life.

      We should have a more Millian than Benthamite conception of happiness to fully understand the relation of wealth to a life that's worthy of human dignity. Wealth is a necessary condition for basic human needs and desires, such as giving healthcare to sick children and taking care of aged parents. However, luxury goods do not contribute to a life of human dignity. It's essential to ask what a life of human dignity means beyond material wealth. Martha Nussbaum sings every day for at least 45 minutes because music is a different kind of pleasure, which is separate from material wealth. As a former actress, she interprets music musically, and it helps her destress.

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    Michele Bailey—Hear How Gratitude Can Change Your Life And Your Business

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    Learn how to get treated the way you want, at work and in life

    Michele Bailey, a remarkable woman and my podcast guest in June of last year, is on a quest: to help her clients make gratitude integral to the way business is done. Little wonder that her book, The Currency of Gratitudefocuses on the power of gratitude. As Michele tells us, gratitude is also about creating a healthy culture at work so people feel connected and support each other. As a culture change expert, this is right up my alley, which is why I wanted to bring you Michele’s insights again. Listen, learn, and feel free to share via social media or forward to a friend.

    Watch and listen to our conversation here

    The power of gratitude can be life-changing

    A true trailblazer, Michele Bailey was a driving force in bringing the first Women Presidents’ Organization (WPO) chapter to Canada and currently sits on the WPO board as its international representative. She also is committed to supporting entrepreneurs in the underrepresented diverse and inclusion fields. Want to connect with Michele? Reach out on LinkedinTwitterFacebook and either of her websites: My Big Idea or Blazing.

    Need more gratitude in your life and your business? Start here:

    Additional resources for you

    Read the transcript of our podcast here

    Andi Simon: Welcome to On the Brink With Andi Simon. Thanks for joining us today. My job, as you know, is to be your host and your guide. What I want to do is get you off the brink. I want you to see, feel and think in new ways so that you can change. So I have with me today a wonderful woman, Michele Bailey from Canada. Michele and I met through the Women Business Collaborative, an organization we’re both extremely involved with and very fond of, all of which is there to help women become the best that they can be. What I’d like to do today, though, is let Michele tell you a little bit about herself after I introduce her to all of you because her bio is beautiful. And I don’t want her to shortchange you because it’s really exciting.

    She’s the founder of The Blazing Crew which is a brand and culture agency born out of her strategy-first approach to business. She has a flair for sharing stories, and a desire to enhance employee wellness while pursuing business goals. This is sort of interesting because as you listen to her today, you’ll know that business isn’t about selling things or making things, it’s about people things. And the wellness and well-being of your people and their belonging is not to be underestimated. It is the differentiator that can take you and separate you from the rest. And she’s shaking her head for those who are listening. And she’s saying yes.

    Her advertising agency, Blazing, is turning branding inside out. Her My Big Idea and Employee Mentoring and Wellness Program is designed to propel individuals forward in their quest for personal and professional success. My Big Idea is a really cool one so it’s delivered virtually or in person. And it’s really uniquely designed for business owners, leaders and employees to address the challenges of work and personal life. And we’ll talk today about that work-life balance, who is in the pursuit of what I’ve never understood.

    I’m an anthropologist, and I look at our society, and I can’t quite figure out why life and work are different. So work life and life work. I mean, this is all kind of a blend of being a professional. Since the time my kids were three weeks old, I knew that there was a blend, it wasn’t either or, there was together. It was who we were. So the difference and the balancing is a challenge, even for the guys.

    Michele is on a quest to get her clients to take one important step further, to make true gratitude integral to the way business is done. True gratitude, as you’re listening or watching, we’re going to talk a lot about it because gratitude is not inconsequential, it is essential to our well-being. So her passion for gratitude is contagious. And I think you’re going to capture that. She has a new book out, and I’m so delighted to share it with you. It’s called The Currency of Gratitude and was just published. And it offers a moving and straightforward guide to enabling business growth using gratitude as your currency, and you’re gonna say, But I think gratitude is not inconsequential.

    Now Michele will tell you, she’s a biracial woman and has faced her share of challenges. Her boundless energy and vision have earned her international recognition as a champion of women in business. She’s a driving force bringing the first Women Presidents Organization chapter, the WPO, to Canada, and she sits on the WPO board as its international representative. I think you know enough about Michele to know that you want to listen carefully, and enjoy our time together. I shall thank you for joining me today.

    Michele Bailey: Andi, I’m so delighted to be here.

    Andi Simon: Well tell the listener who is Michele because you’ve had a journey. I can’t capture it reading your bio as much as I have enjoyed it. So give us a little bit about your background.

    Michele Bailey: Thank you, Andi. First of all, I want to start by saying that I have lived in multiple states in different countries my whole life. It wasn’t until I turned 18 that I landed in Canada with going to school and I have stayed here. So I’m a dual citizen. I’m an American, as well as a Canadian. I have lived in New Hampshire, Vermont, New York City, Michigan, and the island of Haiti. So I have quite a varied background. And I’ve experienced many cultures which have allowed me to be the woman I am today.

    And through this all, Andi, we’re talking about gratitude. I have to tell you, because I never stayed anywhere long, it was really hard to make friends because people knew that I’d be moving and they didn’t want to waste time on people that aren’t going to be hanging around. So at an early age, I made gratitude my core. I learned to embrace each and every relationship that was put in front of me, whether it be for a season or a lifetime, because people mean everything to me. This fast forwards us to being in Toronto today. So to take a step back, I have an agency called Blazing. You might not know who we are, but you will certainly have heard of the clients that we have done work for the last 27 years. And to be a woman in this industry for that long is really almost unheard of because it’s a dog-eat-dog world. It’s a burn-and-churn business. People usually don’t last longer than 18 or 24 months because you burn them out. However, Blazing has stood the test of time. And my average tenured employee is 11 years.

    Andi Simon: Wow. In today’s world, that is amazing.

    Michele Bailey: And Andi, that is actually why people kept saying to me, how do you hold on to people in an industry that is just so burn-and-churn for the length of time that you do. And I will tell you, it’s a few things. It’s about creating an awesome culture at work. So people feel connected. They want to love and they watch each other’s backs. That’s the first and most important thing.

    It’s also about appreciating and recognizing the contributions they bring, both as team members and as individuals, also very important. So I didn’t know that Blazing was so special until people started saying to me, You don’t lose your people. And all the people you get are through word of mouth. You don’t have to use headhunters or you don’t have to use hiring people. I said, No, it’s all word of mouth. So that’s what I was doing at Blazing. When people were asking me what I do differently, I thought, I do something differently than most people I know. I do things like setting up my goals, both personally and professionally every year. I am very clear with what I need to do, as a business owner, as a leader, as a mother, and as a friend. So what I do is, I actually broke down my life into nine categories. And this is what led to the evolution and creation of My Big Idea.

    My Big Idea helps people come up with their big idea. You can have work-life integration and blend. So Andi, I start every year by sitting down and answering 13 questions under reflection. What worked and what didn’t work this past year. And because it’s my homework for myself, I’m dead honest. Because if I’m not dead honest, I can’t change, improve, or discard things that haven’t been working for me. So I talk about things like, what was my biggest challenge? What was my biggest success? Who inspired me? And why? What do I need to let go of? Who do I need to let go of? Who do I need to allow in my life? Questions like that.

    So I start with reflection, then I go into personal goals. And I again have 10 questions I’m asking myself, and then I have a section in my workbook where I have to list at least one, but not more than three, personal goals. And it has to be about me, not my kids, not my family, it’s got to be about me. I do the same for professional goals. I ask myself what I want to accomplish this year. Then I go into health and wellness goals. I go into finance and wealth goals. Then I go into relationship goals.

    Andi, when I created relationship goals, I never knew how impactful this would be. I actually asked people to answer the questions on relationship goals but did not set a goal. I need you to do an exercise called creating your support network. And in this exercise, I have people with professional careers, name a mentor or mentee, friends, family, and emotional support. I have a whole little grid and I start putting people’s names in there. And then I look at that grid and I go through it. I have a little marker with two different colored markers, and I mark who gives me positive energy, who gives me negative energy and whose energy is neutral. So once I’ve identified and looked at my support network, then I go back and set my relationship goal for the year. And sometimes it gets rid of or creates strict boundaries around people who don’t always want or wish the best for me. It’s about keeping it real.

    Then I go into my refueling section. What do I need to do for myself to be the best version of me for me and everyone around me? And then I always end with my gratitude goals. I have a list and I just write people’s names down. I write down the relationship to me, and what I want to thank them for. And in those relationships, aside from the gratitude goals, what I do is, I have six questions that if I answer them honestly, to the person I want to thank, I will change my relationship with them. The questions go something like this: You came into my life…, you bring me joy by…, you inspire me because…, I hope to add to our journey together…, and I want to thank you for….

    I put those down, and then answer them in under five minutes. And that has impacted my relationships, both personally and professionally, like nothing else I’ve ever experienced. So Andi, this is why I now have The Currency of Gratitude, my book, by ForbesBooks. ForbesBooks came to me and they said, We hear you’ve got a different spin on gratitude. And I said, I do. And I said, please understand that I think gratitude journals are so important. And I think looking at each day, and seeing the three things you need to be most grateful for, is also very important. But I’m on a quest to teach people that if you push gratitude outside of yourself, you will have much bigger, better, stronger and sticky relationships with people in your life. So ForbesBooks said, Could you write a book about 50,000 words? I said, No, I could write in 30,000 words on how gratitude has changed my life and I hope to teach other people how gratitude can change your life.

    Andi Simon: So this is a journey you’ve been on. I’m fascinated with each step along the way. And as you’re thinking about it, I’m just curious whether this has come from any kind of catalytic moment, aha moment. You know, when we were talking in advance, I said, The pressure to write a book comes from all kinds of places. Was there a particular thing that became other than ForbesBooks coming to you and saying, Would you write a book?

    Michele Bailey: And I didn’t think it was time to tell the story. And I didn’t even understand that gratitude was my brand. It was my Managing Partner, Eric Marshall, who showed me that gratitude was my brand. And it started because someone came and said, We want you to open a women’s conference up in Toronto. There’ll be hundreds of women there. We want you on stage to kick it off by talking about spending five minutes talking about a passion project, something you’re passionate about. We want the audience to feel your passion.

    So I went to the office and I said to Eric, I’m going to kick off this conference. And I’m going to talk about work-life blend and integration through My Big Idea and how if you focus on those nine areas of your life, you will get clearer, and you will have a blend that works for you. So he looked at me and said, You’re going to talk about My Big Idea. Yeah, that’s your five minute passion. I said, absolutely. He said, I don’t think so. I looked him and said, You don’t think so? He said, Passion is what makes you come alive. He said, Gratitude is your passion. And he walked out of the room. I’m like, Who’s he to tell me what my passion is?

    So you know what? I got up there. And he and I talked about gratitude. And when you do it from a source of abundance, when you have gratitude as your guiding north star, the world presents opportunities to you that you aren’t even aware of.

    Andi Simon: So, Michele, for those who sign a gratitude diary, it’s not the three things that you’re grateful for each day. It’s not sending a gratitude note. It’s something different. Talk to us before we talk about the book. What is it that you found in the word gratitude that can flush it out for us, give it a personality beyond them. The tactical practical that we hear because this sounds like a life strategy, something that gives you richness beyond anything in particular, but something bigger and richer. Am I hearing you correctly?

    Michelle Bailey: Yes, and you are. For me, gratitude is about energy. Think of a ball of light. And when you give that ball of light to someone else, gratitude shows up in so many ways. You are giving energy to another person, and allowing them to receive something that you see in them. Too often, we are all so busy, we’re racing. We just need to get through the next thing. When you have gratitude as an anchor, it allows magic to appear. And I’ll give you a very short little story.

    Over the last two years, as you know, a lot of people have lost their jobs or resigned from their jobs, etc. There’s a woman that I know in banking. I had lost touch with her for years, but I heard she had lost her job. And I didn’t think anything of it. We’d lost touch. I got a call from her husband. How he found my number, my name, I don’t know. And he called me up and he said, Michele, my wife is in a really bad way. Could you please reach out to her because she’s not getting off the couch. And it’s been weeks.

    I’ll be honest, I hung up that phone, I thought, I have no time for this. And I thought to myself, a man looked for my number. He doesn’t know me, himself, by calling me and saying that his wife needs help. I know she hasn’t been in touch, please help her. So I reached out to her. And I didn’t tell her her husband called me. I reached out and I suggested we go for a walk. She came up; I live in the country. She came out and we walked and I let silence do the lifting and I just listened. That was my act of gratitude. I just listened to her hurt, her overwhelmingness of being let go. Not knowing, I just listened. And I invited her back two weeks later. And what I did when we went on the walk is I told her all the wonderful things I saw in her, both personally and professionally in the 10 years I had known her, even though we had lost contact, and I reminded her that she is special. And there’s someone out there, a corporation that’s going to see that. Silence, listening, observing, and just being present with to get this woman back in a good space. And she’s got a great job now. Something as simple as that, that’s an act of gratitude.

    Andi Simon: I love it. I love it. Because anyone listening can do that. It’s not like you need to go take it. But you do need to pause for a moment and think about how you can help somebody. Now I’m going to pause for a moment.

    So Michele has told us an amazing story that sort of has been captured now in her book. And what I’d like her to do is talk about the different chapters in the book so that this gratitude currency can come alive, even more than just the gift that she gave this lovely lady who needed a hand, but also so you can begin to hear about what gratitude can become for you, as you’re dealing with all of the transformation coming out of the pandemic. And who knows whether we’ll be coming back into another one. Michele, share with us the contents inside your book, please.

    Michele Bailey: Absolutely Andi. I am pleased to share that. So I’m showing people how, Chapter One, placing gratitude at the center of your personal brand changes relationships. And again, I talk about those questions I teach people to answer. Also about creating brand ambassadors. That’s Chapter Two. Blazing has created brand ambassadors. That’s why I never have to advertise for jobs. People come to me through word of mouth because of brand ambassadors. I talk about gratitude in winning business. I do not take winning business for granted. And I’m not one to win business and start going to the next piece of business. I want to win business to make sure it stays and when I lose business, and I do, I continue keeping in touch and I go back and win more business then I’ve lost.

    Chapter Four, gratitude as a means of retaining clients and customers. Almost all of Blazing business is grown through referrals. That’s about retaining clients and customers. Chapter Five is about gratitude and self care. If we can’t be grateful to ourselves..first big act of gratitude: be grateful and kind to yourself. Then I wrote about gratitude during times of crisis. I held back on the publishing of this book. Forbes was not too happy, because I saw gratitude unfolding during the pandemic. I needed to talk about how people show up in cooperation for other people in times of crisis.

    And then my last chapter is about making gratitude a habit. I have a daily planner, it’s called The My Big Idea planner. And every week at a glance, I have to write about things to do personally, things to do professionally, what I need to reflect on or who I need to reflect on, and who I need to think about. As I look at my planner, right now, I see that there’s five gratitude cards that I need to put out. As far as reflection, there’s two people that I need to reach out to, because they need a little extra something from someone. And I’ve chosen that this is the week I’m going to reach out to them. So that’s how I make it a habit. And it becomes a habit. Andi, it’s every Sunday night, five minutes for me to set up my week so I know what I need to do.

    Andi Simon: Now, as you’re thinking about this, think about it as if you’re the audience listening in. You greatly created a personal strategy for your life. And you created the action steps to make that come alive. And you’re telling us a story about how it’s transformed. We’d love to know a little more about the transformation, because you didn’t start doing this. This has come along in your life journey where you began to see how to build those relationships in particular ways. You know, do you have an insight in terms of who Michele is now versus where you might have been, as you were starting through all of this. Was Blazing a different kind of company before it began to have that epiphany that this was what matters?

    Michele Bailey: Actually, Blazing was a different company. I was focused on culture, gratitude. That was always my focus. It was all about creating an awesome culture, and to be a company where I wanted to work, because I had two previous employers, and I dreaded Mondays. So it showed me what I wanted to create. So that’s creating a winning culture. I think it was about 10 years ago, when my dad died, who was my mentor. My dad was everything to me. He also lived with us, and he worked at Blazing. So when he died, I was so busy taking care of my immediate family, and then my brothers and their families all throughout the US, and then I went back to the office to take care of my team.

    We’ve been working with Dr. Fritz for years and years. Nobody was coping well with his death. For me, for three weeks I tried to get everything and everyone settled. And then I realized that I hadn’t grieved, breathed this immense loss in my life. So I took a backpack and I went down to Costa Rica by myself for two weeks and off the grid, no electronics. I brought a pen and paper. I brought paints. I brought poems to read and I hiked in the rainforests of Costa Rica every day. It was only my last day there, when I sat down and I wrote a letter to my father that I began to heal. So on that plane ride home, I sat on the plane, and I made a list of all the people in my life that I needed to thank. And that’s what transformed to understanding that gratitude expressed to people will really show them the impact they have on your life and tell them when they’re alive. So you don’t have to write a letter like I did to my dad.

    Andi Simon: But as you known, the gift of giving is as much a gift to ourselves as it is to somebody else, and that bond, just then, you need it. Unfortunately, that catalyst was to realize it. But what a blessing that it came to you at the right time to begin to grow to the next woman who you were becoming.

    Michele Bailey: It was. My father gave me a great gift. And I didn’t realize how big it was. But now that I know that gift was given to me, I’m trying to teach it. others.

    Andi Simon: Well, it’s so exciting. But we are just about ready to wrap up this beautiful podcast together. And I’ve so enjoyed talking with you. A couple of things you don’t want the listener to forget?

    Michele Bailey: I want all the listeners to know that your personal and professional life are never going to be balanced. So make it integrated and blended together first. The second thing is, it takes five minutes, no more than five minutes, to answer those questions I put at the beginning, and change a relationship with someone who means the world to you. Know they can’t read your mind. And the third thing is, you are always teaching people how to treat you. Peggy Gras, my mentor, has always told me that you are teaching people how to treat you. So get treated the way you want.

    Andi Simon: This is such an interesting, important, wonderful, I don’t know the right adjective. My words are always empty when they don’t really capture the beauty of your story and the mission that you’re on to help the world become a much better place. I think it’s a global mission at a time when we need it a lot. It’s a very, very difficult time. And one was like gratitude, the relationships, the personal presence that Michele was talking about. Carefully listen to this podcast a second time and begin to think about it and even buy her book. It’s a great book to begin to understand how giving gratitude is not about one way, it’s about two ways and as you give, you receive, but also about how you build that life that’s worth living. And you might wonder about how to blend it, or how to balance it. But at the end of the day, life and work are together. We need to live and we need to have work, so somehow we have to pull it all into place so that our families and friends and those around us all thrive. So this is a great time. Do you want to put up that book one more time? What is the name of it? And how can they buy it.

    Michele Bailey: The Currency of Gratitude by Michele Bailey. You can buy it on Amazon or wherever business books are sold. ForbesBooks is the publisher.

    Andi Simon: And ForbesBooks is very happy to promote that. So this is a great time. Let me say goodbye to all of you who come with such attention and send me great emails, info@andisimon.com. Send them along and I love your ideas. And I love the people you want me to interview. It’s sharing at its best. Now my book, Rethink: Smashing The Myths of Women in Business, won the bronze Best Business Book for 2022 in the Women in Business category by Axiom. And so I’m honored. And my first book, On the Brink: A Fresh Lens to Take Your Business to New Heights, won the same award but in a different category in 2017. So writing books is a challenge. And then when it works, it’s so exciting. So Michele, thank you for coming today. And for all our listeners, thank you for coming. I’ll see you soon. Take care now. Bye bye.

     

    WOMEN MEAN BUSINESS® is a registered trademark of the National Association of Women Business Owners® (NAWBO)

    Dr. Srikumar Rao—Why You Must Undergo Personal Transformation Before You Can Become An Effective Leader

    Dr. Srikumar Rao—Why You Must Undergo Personal Transformation Before You Can Become An Effective Leader

    Learn how what we're really doing as we go through life is work on ourselves.

    What makes an inspiring leader? According to my guest today, Dr. Srikumar Rao, it is to be personally inspired by a vision which brings a greater good to a greater community. As a leader, you are in the business of helping everyone you run across improve their position in life and raise their level of consciousness, because this is your path in life. Isn’t that a great message to live by? My dear friend Pat Shea, with whom I did a podcast back in 2020, told me that I just had to have Dr. Rao on our podcast and boy was she right! Listen in, this could very well change your life.

    Watch and listen to our conversation here

    Dr. Rao’s pearls of wisdom that you can take and apply to your own life

    • The only thing you ever do in life is work on yourself.
    • Everything you’re given by the universe—your partner, your children, your job, your career, your business—they’re tools. You use those tools as skillfully as you can. But in the process of doing that, what you’re really doing is, you’re working on yourself.
    • Life is a short journey, let’s make sure we have joy and it feels purposeful and takes us to another place.
    • Your awareness is like a flashlight. What does a flashlight do? A flashlight illuminates whatever you shine it on. What do we typically do with the flashlight of our awareness? We shine it on the two, three, or four things that we think are problems in our lives and we DON’T shine it on the 40, 50, 200 things that are good about our lives. So shine the flashlight of your awareness on the many ways in which you’re fortunate and blessed. Do it the last thing at night before you go to bed. Do it first thing in the morning. Call to mind the many ways in which you are truly fortunate.
    • When you’re in a state of mind of appreciation, of gratitude, you’re not nervous, you’re not anxious, you’re not fearful. The two cannot coexist.
    • Become aware of mental chatter, that internal monologue that you have going on in your head all the time.
    • Don’t beat yourself up over mistakes you’ve made (the second arrow). Learn how to rise above it and see the world the way it should be.

    To contact Dr. Srikumar Rao

    You can reach out to Dr. Rao on LinkedIn, Twitter or his website, The Rao Institute.

    For more on how self-awareness and gratitude can help you be a better leader, start with these:

    Additional resources for you

    Read the transcript of our podcast here

    Andi Simon: Welcome to On the Brink with Andi Simon. Hi, I’m Andi Simon, and I’m your host and your guide. My job is to get you off the brink. We’ve done this for four years now, and as we approach our 400th session, I’m still in awe of how many wonderful people there are to share with you so you can see, feel, and think in new ways. Remember, we decide with the heart and the eyes and then the head comes into play.

    So, how can I introduce you to this wonderful man, Dr. Srikumar Rao? Pat Shea, dear friend, said I must have him on our podcast. Now this is important. So let me give you a little bit of background so you know why his perspective is so important for you as our listener to better understand. Dr. Srikumar Rao is a speaker, former business school professor and head of the RAO Institute. You should look it up. It’s a great website based out of New York. He’s also an executive coach to senior business executives whom he helps find deeper meaning and engagement in their work.

    This is a theme, a recurring theme. Now, it isn’t work that gives you purpose; it’s finding deeper meaning in your work. Dr. Rao’s programs have helped thousands of executives, professionals and entrepreneurs all over the world achieve quantum leaps in effectiveness, resilience and overall happiness. Like, you know, there’s a whole body here. Graduates of his workshops have become more creative and more inspiring leaders in some of the world’s most successful companies. He helps leaders around the globe transform their lives so that they can experience abundant joy no matter what comes their way. He is a Ted speaker, an author and creator of the pioneering course, Creativity and Personal Mastery.

    Dr. Srikumar Rao, please tell the audience better than I can your absolutely wonderful story for the audience. There are two stories that are going to come together today. One is Dr. Rao’s own personal journey, and it is a wonderful role model for you yourself, and then what he developed to tell others through their journey so that they don’t get stuck or stalled on the brink. Remember, today people are on the brink, and they get off it because they have an aha moment, an epiphany. They begin to see things through a fresh lens. And that’s why I want to share with you, Dr. Srikumar Rao. Please, who are you? What is your journey?

    Dr. Srikumar Rao: Thank you, Andi. My pleasure. Let me share the brief or the briefer version of my journey. I grew up in India. We were a middle class family. I was a physics major and then I came to the US. I came to Columbia to do my PhD. I had no interest whatsoever in doing a PhD, but I had a huge interest in coming to the United States of America. And it doesn’t take a rocket scientist to figure out that if you want to come to America, it’s a very good idea to come on somebody else’s nickel if you can manage it. And here were all these great universities saying, Mr. Rao, come do a PhD. We will give you a fellowship. That means money. So I said, Yes, I’ll do a PhD. So I came to Columbia because it was in New York, which seemed good.

    I did my PhD in marketing because at that time, Columbia was the world’s best business school for marketing. So that’s how my life went. I was drifting. I got a job with Warner Communications and there were a series of lucky breaks as a result of which I rose spectacularly fast. I got a big project, which normally would not have been given to me, but my boss had a personal emergency. His boss had to go to Europe on a long scheduled trip. So I got to do it. So I advised on the marketing strategy for a book, which went on to be a movie, which went on to become an all-time blockbuster. In fact, even today, after more than 50 years, it’s on the list of 50 top grossing movies of all time. This was the original Exorcist. Ah, so that was my career.

    And I rose rapidly up the ranks. And at the ripe age of 22, I was head of corporate research for Warner Communications, reporting directly to the president. I got burnt out by corporate politics. So I thought I’d go to the academia where everyone was imbued with a quest for pure knowledge and politics did not exist. I was sadly mistaken. So then I got stuck in a university environment while my colleagues who remained in corporate now moved on to great financial success and hierarchical positions of authority.

    And I was stuck plodding along. And I thought I had such great education, such a wonderful early start, and I blew it all. I wasted my life. I’m done. You know, it’s over. I blew it. So I was not depressed, but pretty down on my life. I’d been doing a lot of reading, spiritual biography, mysticism, a lot of biography which took me to a wonderful place. And I came back to the real world and it sucked. And I remember thinking, if all of this is useful only if you’re sitting quietly thinking peaceful thoughts, but not when you came to the hurly burly, then it’s useless. Somehow I knew that wasn’t true. I knew that this was very valuable. Maybe even the only thing that was valuable. I just hadn’t figured out how to make use of it.

    So one day, I got my bright idea, which is, why don’t I take the teachings of the world’s great masters, strip them of religious, cultural and other connotations and adapt them so that they’re acceptable to intelligent people in a post-industrial society. And the thought of doing that made me come alive.My process up to then, I was a marketing guy. So every time I got a bright idea, I’d ask, will others be interested? Is there a market for it? And if I thought there was, I’d develop that idea, otherwise I’d drop it.

    This is the first time I didn’t ask the question. My initial thoughts were, I teach MBAs. We all know what motivates MBAs. Nobody is going to end up enrolling for the course, but that is okay if they did register, God bless them. If they didn’t, God bless them. Anyway, I was going to create the course because I needed it for me. So I did, it did well. I moved it to Columbia Business School in 1999 and it exploded. It was the only course at Columbia Business School, which is a university-wide draw. I had students from law school, from business school, from the School of International Public Affairs, from journalism, teachers college, all over the place. And Columbia is a big international school. So people from other business schools came to Columbia on exchange and they took it and they went back and said, Hey, you gotta take this course. It’s great.

    So it traveled. I taught it at Columbia, obviously. I taught it at London Business School, at Kellogg, at Berkeley, at Imperial College. And then I spun it out and started teaching it privately. And it got a tremendous amount of publicity. You know, it was in The New York Times, The Wall Street Journal, Fortune, Forbes Business.

    Andi Simon: You have fallen onto a diamond. Yes. And you’re polishing. So where did that take you?

    Dr. Srikumar Rao: So that’s how it all started. And in the meantime, I became an executive coach because people viewed my videos. They watched my TED talks and said, I want to work with you. So I became an executive coach with a global clientele by default. I have a unique niche in coaching, Andi. And my niche is I coach successful people who really want to have an outsized impact on the world, but they also have a spiritual bent, and they want to infuse that into every part of their life. That’s my coaching sandbox.

    Andi Simon: When you think of this as a podcast or a video podcast, the audience is saying, how does one do that? Is that something you can share with them? How can they begin to, it’s the same words that you are using to see, feel and think in new ways about themselves because you said something important. These are executives who don’t just want to make a living, they want to transform others in the world in what they’re doing. They have purpose and meaning. How does one do that?

    Dr. Srikumar Rao: Well, the answer to that, Andi, is very simple. You begin that process of transformation inside. In other words, you have to undergo personal transformation before you can become effective at helping others on the journey. If someone tells me, I want to be an inspiring leader, I tell them, you’re pretty well advanced on the wrong path. Because when you say, I want to be an inspiring leader, it’s all about you. I want to. And what you’re really saying, if you examine it, is, I want people to do what I would like them to do which perhaps they don’t want to do. So I got to figure out how to get people to do what I want them to do. And they don’t want to do what I want them to do because I got to learn how to manipulate them. I’m being deliberately provocative, but there’s more than a grain of truth in what I’ve just shared with you.

    So the way to become an inspiring leader is to be personally inspired by a vision, which is a grand one, which brings a greater good to a greater community. And you have tremendous flexibility in defining both the greater good and the greater community. But if you find something which draws you so strongly that you’re willing to devote, if not your whole life, at least a big chunk of your life to it, and it brings a greater good to a greater community, and you learn how to communicate that vision, then whoever comes in touch with you will become inspired. You’ll become an inspiring leader by default.

    You know, when Ghandi set out on his journey, he never said, “I want to be an inspiring leader. I want tens of thousands, millions of people to follow me now.” He said, “The passport laws are unjust and I will not let them stand.” And he was a British-trained attorney. He had verbal skills and he used whatever talents he had to mobilize support for the passport laws. “Laws are unjust and I will not let them stand.” And later on when he led the war against colonial rule in India, and in the process of doing that, he did in fact become an inspiring leader who, and even 80 years after his death, there are millions of people worldwide who were influenced by his ideas. That’s how you become an inspiring leader. The journey of transformation always begins between your ears.

    Andi Simon: This is so both brilliant and appropriate. I have three leadership academies. The word “leading” requires us to have followers and followers who hear you, understand what you’re asking of them, but hear it in a way which takes them and inspires them. Not just to be tactical and practical, but to have a bigger reason for doing something.

    Dr. Srikumar Rao: Exactly correct.

    Andi Simon: In the words. Purpose and meaning have become trivialized in today’s world.

    Dr. Srikumar Rao: That’s true.

    Andi Simon: In “the great breakup,” people are saying to corporate: “Unless I have meaning in work, I don’t need to work there.” But I’m not sure they know how to find that purpose and meaning, and what those words actually mean. I know you have some courses and you have a book in the process. Is this a collective experience, a personal one? How do people begin to discover themselves?

    Dr. Srikumar Rao: It’s both. See, what happens is, in the very syllabus of my course, I state, “This is a program which will profoundly change your life. And if it doesn’t, we have both failed.” What do you mean, it’ll change my life? But it really does. Consider where I’ve drawn my material: from the words of hte great masters.

    So what happens is, as you undergo this journey, you change, and as you change, you recognize that you’re not in the business of creating followers. You are in the business of helping everyone you run across, improve their position in life. More precisely, raise their level of consciousness. And the reason you raise their level of consciousness is because that’s your path in life. In the process of helping them raise their level of consciousness, you’re really working on yourself in raising your level of consciousness.

    Because in my book, Andi, the only thing you ever do in life is, you work on yourself, and everything you’re given by the universe—your partner, your children, your job, your career, your business—they’re tools. You use those tools as skillfully as you can. But in the process of doing that, what you’re really doing is, you’re working on yourself. And that’s the only thing you ever do in life. You work on yourself.

    Andi Simon: You came about this by struggling through other avenues. You knew you really didn’t want to go into marketing, but you did really well in it. You left and joined a university and you did well, but not financially well. And then all of a sudden you had an epiphany. Those master courses opened your mind to a whole other way of thinking. Do people have to go through a similar kind of journey? Is there a pathway that starts earlier that can help them? Or do we have to experience life first?

    Dr. Srikumar Rao: It’s a combination, Andi. There is no must. Each person has a unique path in life. I’ve had people who’ve taken my program say, “Your course completely changed my life.” And they didn’t have any dramatic reversals or breakthrough switch catapult. They just examined what I said, and it made sense to them and they adopted it. And others have to have their head beaten by life before they start recognizing the way I’ve been doing it is all wrong. So there is no one size fits all. It’s a uniquely individual journey.

    Andi Simon: It’s interesting as I’m listening to you, because my third book has just gotten published, it comes out in September. It’s a good book. It’s called Women Mean Business. It’s a great book. I think all my books are great books. But in the process, I’m now at a phase saying, what’s next? Business is very good. We picked up a great client. We’re going to study the meaning of life for older adults and what is quality. I mean, it’s really cool work, but there is another piece, and I share that with the listeners and yourself about what matters as you reach a particular stage in our lives.

    I’m not growing younger and the past has been a delicious one for me. I’ve had a great life, great family. But you’re raising that question of what’s that larger purpose, meaning something beyond tactical and practical, something that can really lift up and lift up others. While people have said that to me, I’m not quite sure what that meant. And I’m not sure I can touch it and feel it, but you are saying something which is, maybe I should come and wander through your course with you and begin to understand it and begin to see it in a bigger picture. You’re smiling at me.

    Dr. Srikumar Rao: I would be delighted.

    Andi Simon: It’s funny because Pat and I were talking about this just a week or so ago, and Pat is very interested in having me deliver my course in Nashville. And she is a dynamo, as you know. And she wants it so strongly, and I’m not opposed to it, that we might very well conduct a live program in Nashville. We are still working out dates and details and so on, but it very well could happen.

    Dr. Srikumar Rao: But aren’t you in New York?

    Andi Simon: I am in New York.

    Dr. Srikumar Rao: So am I in New York? So maybe there’s a New York version that we can do, because I can’t.

    Andi Simon: That’s also possible. I’ve conducted the course in New York. Yes. So a big advantage of doing it in Nashville is that Pat is a strong supporter and an anchor. But I also think Pat is seeing it as a bigger thing. If she has, I don’t know, 25, 30, 40 people who she touches, how can she elevate all of them to a higher level?

    Dr. Srikumar Rao: That’s the whole point. Exactly. Correct.

    Andi Simon: She wants to spread your pixie dust so that those folks have more joy in life. I think you say on your website, life is a short journey, let’s make sure we have joy and it feels purposeful and takes us to another place.

    I’m curious, I’m an explorer. People said I’m a futurist, which I didn’t know, but I’m always looking forward to see how fast change is going to affect us and what’s strong about it and what’s weak about it. What do you see coming next, both from a philosophical perspective?

    Life is changing and quickly, and as a result of what is happening outside, I’m finding that there are many people who are recognizing that the real journey is between our ears, as you say, not outside. Now, I’m not in a position to say whether this is a trend in the product population. Certainly the persons who seek me out are persons who have already started that inner journey, otherwise they wouldn’t have sought me out in the first place. So there are more of them than ever before. But are there more of them because I’m getting better known and there are more videos of mine floating around? Or is this a trend that’s something I cannot comment on?

    Well, but either way, you’re serving your need. Remember, it’s not about I, it’s about what they need and how you begin to open up a doorway into a different view of their lives at a time where we’re all doing it. When I’m working with our folks about preparing for the future, you know, humble perspectives, humans need to see the future. If they’re going to live today, what you do is give them a way of being excited about that future. The past has passed. So what’s coming next and how do we capitalize on it? How do we enjoy it? Because it’s coming.

    I’ve become a big fan of ChatGPT. And I just did a podcast with someone who said, “Oh, I haven’t even touched it or tried it.” I said, “So before you criticize it, go explore it, be an explorer because it is here and it’s going to be transformative.” It is here and it’s going to change how we get things done. Is that bad? I don’t know. And that’s not the only, whether blockchain is here to shrink stuff or, you know, 3D printing. If you put ’em all together, the world is in a very transformative moment. It will not be the same as yesterday, but I don’t know what it’s going to be tomorrow. So go ahead.

    Dr. Srikumar Rao: Think back 20 years ago, you hardly had the internet then. And I can remember if you went from place A to place B, you actually had to have a map. And think how things have changed in just the last 20 years.

    Andi Simon: And it is accelerating. Yes. I think that’s actually exciting for my grandchildren who will see the world in a very different way. One of the things that came through the pandemic is a good deal of research on the distinction between virtual and real. And, this is a profound philosophical question. About what is virtual and what are you and I’m not real, because we’re doing this virtually. Are video games for people, adults, not part of their reality. Kids talk about avatars and do-overs. It’s because they’ve been well trained by their video games. That’s a perfectly normal response to something.

    Dr. Srikumar Rao: Completely. I agree.

    Andi Simon: You’ve just hit upon a very important issue. You know, what is real? You can have some interesting discussions on that. And, without a perspective of your purpose and your own life here, it’s very easy to get into the anger over the changes. Humans don’t like change, you know that. As opposed to the joy of the new and the unfamiliar. I do think that we are all going to be changed, whether we like it or not. Who are now writing books and perspectives besides yourself? I’m beginning to identify the transformation in a way that they’ll be a part of our masters in 10 years.

    Dr. Srikumar Rao: Here is the funny thing, Andi. What the great masters said is as relevant today as the time that they said what they did. And this goes all the way from Buddha and Jesus to modern Michael Singer, Ram Hershey, Anthony de Mello, just to name a few. They are every bit as relevant. The essential message does not change because human beings do not change. No true circumstances do change. And there are all kinds of gizmos and toys to distract us. But who we are fundamentally has not changed and will not change.

    Andi Simon: How true that is. And we are good people, humans who have thrived and survived because of our ability to tell beautiful stories and share extraordinary lives. A couple of things you want the listeners not to forget as you’ve been thinking about this? We always remember that they remember the ending better than even the beginning. And I’ll always remember you coming to Columbia because it was a cheap way to get to the Americas, but apart from that, what don’t you want them to forget?

    Dr. Srikumar Rao: Okay. Let me share some things that I would like every person watching or listening to this to take away. The first thing I would like them to be aware of is that your awareness is like a flashlight. This is very important. What does a flashlight do? A flashlight illuminates whatever you shine it on. Take the flashlight of your awareness and shine it on the chair in which you’re sitting. The moment I ask you to do that, you become aware of the pressure of your buttocks on the seat. You feel the fabric or the leather against the back of your thigh. Correct? 30 seconds ago, you were not aware of any of this, but now you are. That’s true. Why? Because you’ve shone the flashlight of your awareness on it.

    What do we typically do with the flashlight of our awareness? We shine it on the two, three or four things that are problems in our lives. More precisely, we shine it on the two, three or four things that we think are problems in our lives and we’ve defined them as problems in our life and the 40, 50, 200 things that are pretty damn good about our lives, we never shine the flashlight of our awareness on it. So this slips by in the background unnoticed.

    You and I are incredibly privileged. We’ve had books published. We don’t have to worry about whether we are going to eat tomorrow. We have a bed to sleep in, a roof over our head. We have competent people who can give us medical attention, should we need it. Any of this is a big deal in a huge chunk of the world outside. But we never shine the flashlight of our awareness on it. So it slips by.

    So what I advise everyone, my coaching clients, people who take my call: shine the flashlight of your awareness on the many ways in which you’re fortunate and blessed. Do it the last thing at night before you go to bed. Do it first thing in the morning. Don’t go to the space of there’s too much to do and I don’t have enough time to do it all. Call to mind the many ways in which you are truly fortunate. Bathe in it, marinate in it, value in it, soak in it. It is my hope that everybody listening to this will be in the default emotional domain of appreciation, gratitude. Because when you are there, you’re not nervous, you’re not anxious, you’re not fearful. The two cannot coexist.

    Andi Simon: That’s a very important lesson to learn. You have the flashlight of your awareness, shine it wisely.

    Dr. Srikumar Rao: The second thing is for them to become aware of something called mental chatter, which is an internal monologue that you have going on in your head all the time. It begins right up when you get up in the morning. It is with you throughout the day and is with you when you go to bed. And sometimes it’s so loud that it prevents you from going to sleep. The kind of thing that says, what time is it? Do I have to get up? I don’t want to get up. Let me hit the snooze button. I can get another 10 minutes of sleep. All of that is mental chatter. It’s always been there. It’s like an unwelcome relative who’s shown up in your house and you can’t kick him out. So we ignore it, suppress it. We work around it.

    We do our level best to live a life despite our mental shadow. Huge mistake. And it’s a mistake because we construct our lives with our mental shadow. We think we live in a real world. We don’t. We live in a construct. And we built that construct. We made it out of our mental chatter. Let me illustrate.

    One of the more powerful teachings of the Buddha is the parable of the second arrow. The Buddha asks his disciple, If an arrow would’ve hit you in the arm, would it not be very painful? Yes, Lord. Very painful. And if a second arrow would’ve hit you exactly where the first arrow hit you, would it not be even more painful? Yes, Lord, it’ll be even more painful. And then the Buddha asks a surprising question. Why then do you shoot the second arrow? So that needs some explanation. So let me tell you a story.

    There was this woman, which is a good mother of a son who grew up to be 16. And he got his provisional driver’s license. And one day he wanted to show off that he had his license. So he went to his mom and said, Hey, I’m going to go out with some friends and can I take the car? And she said, of course not. You know, you just got your driver’s license. Where do you have to go out from? No, no, no, mom, you don’t understand. I’ve got to take the car. She said, okay, I’ll drop you. No, no, no. You don’t understand. I’ve got to take the car and you have to not be there. I was okay if I can’t be there, that’s fine. There’s Uber. No, no, no. You don’t understand. I have to take the car. Didn’t you hear me? I have to take the car and you have to not be there. And the mother says no, but you know how children are. He begged, he pleaded.

    And bit by bit, she felt herself giving way. She took promises, you’re not going to drink. No, no, I’m not going to drink. You’re going to call. Yes. You’ll be back by 10 o’clock. Yes. So reluctantly she gives him the car keys. And of course once he gets the keys, he forgets all about his promises, he doesn’t call, breaks curfew and has too many beers. On the way back, he has an accident and his mother is with him in the hospital while he is being operated on. And then when he is wheeled to the recovery room, she dashes home to have a quick shower and change so she can go back to the hospital. And at that time a friend calls and says, how could you possibly have given him the car? You are not a mother, you are a murderer. Now, are you shocked that a friend would say something like that at this juncture? Probably. Would you be less shocked if I said, that’s not what a friend said, it’s what she told herself. That is the second arrow.

    It’s bad enough having a son who’s recovering from an accident, and you don’t know what the after effects are. Does it make matters better to tell yourself that you are a poor mother and in fact, maybe a murderer? Of course not. No. But we do it all the time. That is the second arrow. And the second arrow is always delivered by means of mental shadow. Let me repeat that. The second arrow is always delivered by means of mental shadow. No matter what situation you’re facing, Andi, your mental chatter about that situation is making it at least in order of magnitude worse. For most of my clients, if I can get them to stop at the second arrow, they’d be way ahead of the game. By the time they recognize what they’re doing to themselves, they’re on their fifth, sixth, 253rd arrow.

    Andi Simon: Oh, I know. My daughter is a special ed teacher, and she sometimes tells me, If only I could work with the parents, the kids could turn out far better than the parents working with the kids. And as I’m listening to you, that mother-son story is a very appropriate one to think about. Where and how do we create the right action, values and self-care so that we can deal with the situations that come, in a very positive fashion with control over it. And that friend who said, You’re a murderer, was right in some ways, but that was less important than that it was the mother.

    Dr. Srikumar Rao: So those are the things I’d like to leave your listeners with.

    Andi Simon: If they want to reach you, your book is on Amazon?

    Dr. Srikumar Rao: Yes, it is. So the book is called Modern Wisdom, Ancient Roots: The Movers and Shakers’ Guide to Unstoppable Success. It is virtual and we’ll be starting up live courses again, but all those details are being worked out. They can go to my website, which is www.theraoinstitute.com and sign up for it. And then they will be signed up to get information about that. And then they’ll be on my list. They’ll get my weekly blog, and they’ll also get information about my courses and programs.

    Andi Simon: I love it. This has been a very heartfelt conversation. I want to  thank Pat Shea for insisting that I have Srikumar on for my listeners, I know you are sitting there saying, This is really important. I can already imagine some of my listeners, I know who they are, saying, Hmm, am I shooting myself with the second arrow or am I able to rise above it and see the world the way it should be?

    Dr. Srikumar Rao: Yes. It’s hard, but it’s important.

    Andi Simon: Let me thank you. And I think I’m going to sign up and get your blogs, maybe even take your course.

    Dr. Srikumar Rao: Thank you, Andi, it’ll be a pleasure having you. And if Pat is your friend, you can be sure she’ll reach out to you.

    Andi Simon: To our listenerers, thank you again for making us among the top 5% of global podcasts. But most of all, thank you for coming, sharing, and enjoying. Our job is to get you off the brink. And today you can really hear why we are both anxious for you to see, feel and think in new ways so you don’t get stuck or stalled. And I urge you, listen to Dr. Srikumar Rao’s podcast, share it, give it to others. The transcript will be up on the blog that we post. I think there’s some deep thoughts here that are well worth remembering, thinking about, reflecting on, and maybe taking to the next step.

    Dr. Srikumar Rao: Yeah. And they can watch my TED talk, Andi.

    Andi Simon: Yes. I will make sure that’s on there as well. Thank you. You’ve been such fun. Thank you all. Thank you all for coming. Have a wonderful healthy day. Please see the world as a gift every day as a gift to you.

    Gemma Toner—An Exciting Woman Took A Moment Of Inspiration To Transform Other Women

    Gemma Toner—An Exciting Woman Took A Moment Of Inspiration To Transform Other Women

    Hear about perseverance, pivoting, and putting yourself out there

    In today’s podcast I bring you Gemma Toner, former media and telecommunications innovator and one of the 102 amazing women leaders featured in our new book, Women Mean Business: Over 500 Insights from Extraordinary Leaders to Spark Your Success, co-authored by Edie Fraser, Robyn Freedman Spizman and myself. Gemma and I talk about not being afraid to take a job or head up a project even if you think you’re not 100% quailified. Believe in yourself and offer yourself as a smart person who can grow—that’s when amazing things can happen. Listen in!

    Watch and listen to our conversation here

    8 takeaways from Gemma for your own journey

    1. Just start. And then keep going. This the best advice Gemma received from one of her mentors.
    2. Everybody makes mistakes. Learn and start again.
    3. Find people that are like you that can support you, in good times and bad. We all need a support team.
    4. Don’t forget where you came from. Remember your roots.
    5. Be open to lateral moves. There are many ways to build your career. Even roles you don’t like can lead to great opportunities.
    6. Sometimes you don’t know what you don’t know. Be open and curious.
    7. Share your wisdom and experiences with other women. As you rise, lift others.
    8. Don’t let setbacks limit you. Handle the disappointment, learn as much as you can from it, then let it go and move on.

    To connect with Gemma, you can find her on LinkedInFacebookTwitterInstagramYouTube, and her company website Tone Networks. You can also email her at gemma@tonenetworks.com.

    For more on becoming the best you can be, here are some of our favorite podcasts:

    Additional resources for you

    Read the transcript of our podcast here

    Andi Simon: Welcome to On the Brink With Andi Simon. I’m Andi Simon and as you know, I’m your host and your guide, and I love doing podcasts so that you can see, feel and think in new ways. Why is that important? Well, these are very fast changing times, and regardless of who you are or where you are, something is pushing against you a little bit and you’re not quite sure. Do I like it? Don’t I like it? Most humans hate change. It creates pain in the brain. But it’s time to change. And the sooner you make change your friend, the more happy you’re going to be.

    My job is to get you off the brink. So today I have an amazing woman here. Gemma Toner is a fabulous woman. She’s part of our book Women Mean Business: Over 500 Insights from Extraordinary Leaders to Spark Your Success. You can see behind us, and I’m going to show you her picture. And each of them provide five wisdoms. And what I love doing is sharing their wisdom on the podcast because sometimes it comes alive even better. Gemma, thank you for being with me today. You’re smiling, I love you.

    Gemma Toner: I am so grateful to be here. Thank you.

    Andi Simon: Gemma and I are going to have a great lunch after our podcast. But first we have to get through our podcast. Let me tell you about her so that you, our viewers and our listeners, know why you should listen up because it’s important.

    Gemma is a media and telecommunications leader known for driving innovation. In 2017, she created Tone Networks. And we’re going to talk about Tone today as a SAS microlearning platform designed for early- to mid-career women. Although as I looked at them, I think it’s for all women to stay in advance in the workplace. She’s been a board member of publicly traded companies including Sandvine, and is currently Co-Chair of the Women Business Collaborative.

    Before founding Tone Networks, Gemma held executive positions in media and technology for AMC and Cablevision Media, running the fastest ISP in the country. We’re going to hear more about that in a moment. She’s been granted patents for data analytics, and she proudly serves on the board of the global humanitarian organization Concern Worldwide. Don’t you love that bio, audience? I think this is a wonderful time because you had that great article in February of 2023 about The Great Breakup. So here you’re going to hear about Gemma in the corporate world and then founding a new company to help women do even better. And this is something that is extremely important to me and to her. Tell us about your journey. How did you get into corporate? What was it like? 

    Gemma Toner: All right. Let me tell you about my journey, because it is not one that people immediately think of or hear. And that is that. I think of myself as a mother and a wife and a business person, a technologist, and I’m a data geek, but I’m also an immigrant. And that’s important because it’s such a strong part of my identity. And it’s also kind of driven me throughout my whole life. And so you ask how I got into corporate? Well, I’ll tell you.

    My parents immigrated from Northern Ireland when I was about 4 or 6 months old. When you’re an immigrant, and this was back in the 60s, your family actually became your friends. And at least for our family, we were packed up every summer and spent time with all our family that my parents had left back in Ireland. So I have this kind of bifurcated life which sometimes I didn’t always appreciate.

    You ask me again how I got into corporate. Well, I kind of looked at my dad and saw what he accomplished, and I was the oldest in a family of three girls. I thought, well, I’ve got to do better because he came here literally with nothing. He had very little money, very little education, but he had the dream that the American dream was possible. And you know what? It really was for him. And he became wildly successful here in the United States. So I had some big shoes to fill. And my dad didn’t go to college.

    So the first step for me to get to corporate America was actually to get to college. And so I did. I got into Villanova and had a great experience there and ended up studying accounting. That wasn’t necessarily the most strategic. I happen to be really good at it. I happen to also be one of the few women in the room, and I didn’t mind that. So it was a great school, great experience. And I popped into corporate America and my first job was at a great company now called Ernst and Young. And I got to spend a lot of time at Time Inc. and again, this was again for this immigrant girl, this was corporate.

    America was not something I grew up with. I did not know about mentors or sponsors. I didn’t even know that those names or terms existed. I certainly didn’t know anything about networking. But what I did know was that, keep your head down and work really hard. So I got to see corporate America kind of in its heyday. When you’re working for those types of firms, you actually get to see the world at a pretty high level, even though you might be doing pretty mundane things as an entry level employee.

    But what it turned me on to and what I’m very grateful for was I got to really learn about the media business. And I realized pretty quickly that, Hey, this is actually where I want to be. And so I came home to my father, who had worked so hard and given us so much opportunity and said, Dad, I really don’t like this accounting thing very much. I think I want to try something else. And he said, Gemma, you can do anything. And he didn’t make me feel bad that I had just spent four years studying accounting, which is a great degree. I highly recommend it. Working at Ernst and Young was a great experience. But, it was time for me to make the jump.

    You’ll hear often in my career, I kind of jump off cliffs and eventually fly. It doesn’t always go seamlessly, but it happens. And so I jumped. And so it wasn’t easy to have someone to have a media company hire an accountant, because certainly they didn’t think I had a marketing background and I didn’t, but I was entry level. And so it was a great time to kind of jump in and make a career switch. So I was fortunate enough. I actually started out at a company called Rainbow Advertising. So I got to see the world of advertising. And then I landed this fantastic job working for a woman. Her name is Katie McEnroe at AMC Networks. And that was where I had that first moment of: I see her, I want to be her.

    Andi Simon: Ah.

    Gemma Toner: And she was president of this network. We were in heavy distribution and marketing mode. And it was run by Josh Sapan at the time, another fantastic human being to work for. And it was probably one of the best experiences I could ever have. I got to see so much. I got to do so much. We were all so supportive of each other. We were very aggressive, but in an okay way, at a time in the telecommunications industry where it was really a bonanza of creativity and technology and distribution, it was just all these new things that were coming out.

    And so from there, that was sort of how I landed in corporate, and then towards the end of my time at AMC Networks, I got really fascinated with this thing, I’m going to date myself a bit, called New Media. And I was always a bit of a geek. And, you know, I love computers and machines and things like that. And so I was able to persuade my boss at the time to create a new job, which was, how do we create content for this new medium, the internet. And more importantly, it wasn’t just about the internet because this was, again, where you had to dial up. It was really about this next thing that was coming, which was high speed data, which most people didn’t even know the name of.

    So I got to create content. We learned, we made a lot of mistakes. I learned very early on that the programming and the content had to be really short. And this was way back, like in 2000. We knew it needed to be short. So we made a lot of mistakes along the way. But it was a great ride, and I share that because that transitioned me to yet my next gig, which was, I got asked to interview for this job working at a company here in New York called Cablevision to run this fledgling product called Optimum Online. And at the time it had a lot of optimism. And the CEO of Cablevision and President wanted someone that had a really good branding background. And if there’s anything AMC Networks can do, it really teaches you how to brand and how important it is and to understand your audience. And all of that will follow through as we talk about Tone Networks.

    So anyway, I was fortunate enough to land the job, and at the time, I’ll just say, so for anyone that ever has had this experience, I landed the job, I got married and then ended up becoming pregnant all within like three months. So I thought to myself, what in the world have I just done to myself? But I did it. So I jumped again, jumping into a big cliff or off a big cliff. And it was probably the hardest job I’ve ever had. You know, it was, now I was working at a cable company. It was heavy in the technology space. We were also in a place where people didn’t know what high speed access was and they kind of liked that old dial up sound. So it was quite a challenge.

    But it was really the beginning of a fantastic career journey at this cable company because not only did I get to be a part of launching and building that, but I also got to be a part of launching other new technologies at the company, namely Optimum Voice. I got to be a part of that team, as well as Optimum WiFi and then again at Cablevision. It was very entrepreneurial, even though we were a publicly traded company. It had great visionaries at the top and mentors.

    Quite honestly, I got picked to solve a problem. And the problem was, Here we were, this company that had all of this data, and this was again early, before it was even called big data. And what could we do with it? How could we monetize it? How can we make products? And so I got to do something that I never in my wildest dreams imagined I would do, which was to run this data analytics team. And they were brilliant. And, again, it really speaks to you may not have to know how to do it. You just need to know how to lead and have some vision.

    Because truly, Andi, you and I were talking about one of my main criteria was, I needed a social anthropologist. We needed to understand what all this data and behavioral data meant. But we had data scientists. I mean, it was just an extraordinary time and we ended up creating new products. We ended up getting some patents. And so that was really my life in corporate America. And it was a wild ride. It was not easy, I want to be really clear. I think so many people come on podcasts or do media and interviews and they don’t share that. It was hard. It was really hard. I cried a lot, I want to be honest. I cried myself to work some days with the pressure and everything that was coming at me.

    But, you know, I think one of my mentors always said, keep going. And I think that is something that I want everyone to remember. Just keep going. Keep going through it. You’ll get through it. And so I stuck with it. I had this great opportunity, and then I had something very personal happen. And that was, a very good friend of mine who I had watched struggle with colon cancer for five years, passed away. And I went into the office after she had died. I watched her fight day in and day out for another day with her boys. I had this great gig. I got picked for the really cool stuff. It was the hard stuff. But I loved the hard stuff. I had an executive coach.  I got to go to Stanford. I lived 20 minutes from my job. You couldn’t have asked for a better dream job. But I walked in and I was like, I’m done. And I didn’t know it was very emotional. So I wouldn’t say, go do this, but I did. So I’m just being honest and vulnerable. But, I came home that day and I spoke to my husband and I said, I don’t know what it is, but it’s just not this anymore. And so I retired.

    When you retire, when you’re kind of at the top of your game and you have a really great gig, people look at you funny. So again, I will let you know that people are like, Why are you leaving right now? You know, here you are a woman, you’re at the top of it, it didn’t make a lot of sense. But what I knew inside was that I needed something different. And that’s all I knew. I did not have a strategic plan, so I recommend others have a strategic plan. Mine was a very emotional decision, but I also needed to take a break.

    And so what I did was having had an executive coach, which is truly life-changing and transformative, I knew enough about myself and my own neuroses and my A-type that I am, that I might squander this gift that I had given myself, which I thought was retirement. And I thought, I need to have my executive coach help me through this because the last thing I want to do was to lose this time worrying about what’s next and not use it. I’ve worked for as long as I can remember. Well, we had monthly meetings, and she really helped me keep on that path of taking this time for yourself, rediscover yourself. I also had a girlfriend who gave me a book, which I highly recommend. And Brené Brown, if you’re listening, I want to be your best friend, which is daring greatly.  And it was really about vulnerability. And that really resonated with me because I did not grow up in an environment where I felt I could be vulnerable. Making vulnerability equate with courage really spoke to me. It really sung to me.

    And so during my retirement, I got asked to be on those boards, which was fantastic. And I have another story which will take way too long, but it is about saying no. So we’ll save that for the next podcast. But that was about how I ended up getting on those boards and how that snowballed, which was fantastic. And then during my, I guess you would call it a sabbatical, I got asked to serve on the Board of Concern Worldwide, and I hadn’t heard of it. They were happening. They were looking for someone with a data analytics and marketing background. So I just happened to get lucky and interview for that position, and I thought this was for me, Andi. I thought, this is it. I want to give back. I need something more. I’ve done the corporate America thing and I thought, okay, thank you, thank you God, here it is. And so that’s how I proceeded.

    Now, as being a board member, I was supposed to go to Haiti and go on a trip. And at the time, Haiti became too unstable for us to go. And so that trip was canceled, and I got to speak at a women’s leadership conference because I was able to say yes to that. And I was very vulnerable. I didn’t know what I was doing. It was for women in cable and telecommunications. And Maria Brennan, who was the CEO, called me and said, You need to talk about career pivots at the senior leadership conference. I was like, Marie, Maria, I’m in a personal pivot. Why would anyone want to hear from me? It’s like, that’s exactly why you have to. So I think Brené Brown is playing in my head and I think, I have to go and be brave, got to be courageous. And so I go and that blows my mind.

    This is a senior leadership conference in an industry where there’s a lot of access to learning and great organizations that deliver education. And I was like, why are these women, some of them I know, why are they who are here to talk, going to listen to what I have to say? So I said, here’s how I did it. And I was retired. So I had some headspace and I’m walking back to get the train home. And I thought, I’m no different than all those women that were in that room. So what was it that made me able to make the jumps that I did? And all these super talented women are struggling, and I thought I had access. And what does that mean, access? That means, for better or worse, somehow, because I didn’t know what a mentor sponsor was, I got access to a mentor, I got access to role models, I got access to sponsors, I got that executive coach.

    And all of those things are scarce resources. Right at the end of the day, there’s not enough of them. Not everybody gets that. I understand the economics of executive coaching. It’s really expensive. And so I started to think about, what can I do about this? And I was like, Hang on, I know how to build software, I know content, I know data analytics. Wait a second. And so then I just started rocking on what could this be? And there you have it. So that was a very long-winded story of my drift from getting into being an immigrant, getting into corporate America, and then actually starting to create the idea of what a company could be.

    Andi Simon: But, I mean, remember, our job is to help people get off the brink. And you are an extraordinary role model, because in many ways, it wasn’t as if you had a destination. You were curious and that curiosity and trust in yourself, and you can call it vulnerability. But that’s a word that often doesn’t mean anything. So just a cool word. Just supposed to be vulnerable. Well, what does that really mean? But what you found was that if you trusted your own feelings, calm instincts, you made some good decisions. Doesn’t sound like you had many detours along the way, but you might have. 

    Gemma Toner: Oh, I did.

    Andi Simon: Yeah, I know we won’t talk about it again. I want to be honest.

    Gemma Toner: I made lots of mistakes. You know, those were the highlights. You know, everybody makes mistakes. And so, again, I just like to be practical and honest. If you’re not out there swinging and you’re going to miss a lot, you’re not going to get some of those peaks, right? I think that’s really important for us to communicate because none of this is all hard. 

    Andi Simon: Well, you’re talking about chance. You know, it could have been luck, yes, but life is a series of showing up. People say, How did you grow your business? I say, I showed up because who knows what’s going to happen in the elevator when you meet Renée Mauborgne and she becomes a blue ocean strategist? I mean, the conversations are trusting that there’s some magic here that’s going to be, I don’t know, magical. And so you have moved along without saying, I need to go help women, but you had an experience.

    And I want to emphasize that to our listeners. There was something experiential that said, Ooh, what is it? I could help those women because they need to see things through a fresh lens, and have the trust that this is why they feel the way they do?

    Why don’t you begin your next story? Talk to us about Tone Networks because I am intrigued by how we can help women become the best they can be. I like men too, but it doesn’t matter whether you’re a guy or gal. I’ve coached both. I have many of them as clients but they all come and the brain hates change. It creates cortisol that says, This hurts. Help me do it. How am I going to help you do this? Because you need to do it. We need to figure out a way for you to see yourself in a new fashion, try some new things.

    So Tone Networks. And I’m not even sure how to understand the name of it because it’s not physical. It’s not toning you up, but it is toning you up. Um, so I’m curious. I’m curious. Out of it came this platform that is helping people, women in particular, become the best they can be. You share with us. How do you see it? How did you create it?

    Gemma Toner: You know, it’s so funny yourself. It really is. Everything that I learned throughout that long-winded story I just shared with you really is used in the creation of this business. And so the data geek in me, how do you start a company? You know, again, I came from corporate, where I had started lots of new products. And so I knew my process which isn’t necessarily what most startups do. So I was starting up as someone with corporate experience, so I don’t know that I did it the right way, but I did it my way and my way was to start to really understand what the challenges women had. I didn’t want to just trust my own self.

    And so we went out and did research and we did primary research. We did a national study, and we asked questions like, What stands in the way of your personal and professional development? Because long before the pandemic shone a light on the challenges that women have, I was a firm believer in my personal life did not get left at the threshold of my office door, that my personal and professional life were deeply intertwined, and the technology was going to make it even deeper.

    And so if we were going to solve and try to help women, I think we had to acknowledge that you didn’t have clear boundaries. An example would be, I’m just about to go into a meeting and my daughter would text me. You know, Mom, I need you. But I mean, it happens to everyone. And whether it’s a child or a parent or whatever, the gift of technology is we’re more connected. It also interrupts us in some ways. So that’s what we really looked to solve and what we did tons of research on, and I love research. So again, this is the geeky part of me.

    And what it bubbled up to were a couple of things. And it was when you asked women, all different ages, quite honestly, not just early- to mid-, all different types of women in different types of business categories. And it was this time factor. I don’t have time to do sort of traditional learning. Access was made for me. I don’t have time to go searching for everything and I just make it what I can. It’s just for me, make it feel like it’s just for me. And then the last, which is sort of the saddest, but it’s a reality. It was confidence. And tucked under confidence was permission. And that whether we like it or not, the majority of women that were part of this study, and it was a statistically significant study, we’re like, I need permission to take care of me. And I’m like, okay, so if that’s what we need to do, then let’s figure out how we can do this.

    And so that was really the beginning. And that became the pillars of Tone Networks. And so what Tone sets out to do is use microlearning. I am not a learning and development specialist. I know what it is to build products and content that engage audiences. And so that’s really how we’ve created this learning tool. We’ve created it more like you would create a media experience than an education experience. We have no textbooks because what we’re really looking to be is your TikTok for your personal professional development.

    So instead of going into that death scroll of Instagram or Snapchat or whatever, you can just jump on Tone and do something good for yourself and really enrich yourself. And so that’s really our goal. That’s how we make an impact. And what’s really cool is we use technology to make it very personalized. So we ask you what you’re interested in. The last thing I want to do is waste your time because I know how precious it is, because I’ve been there and I do not want to serve you things that you’re not interested in. So if you are not a working parent, a working mom, we’re not going to send you progressive parenting videos because that’s not respectful. We need to be respectful of your time so that if you only have 3 or 5 minutes today because honestly, you just can’t breathe, you can’t catch a break, it’s okay. We’ve got you.

    And so that’s really how we developed the product. But we also developed it knowing, and again I know you’re expert in this, behavioral change. And how do you know the nudge theory of behavioral change? So we’ve listened to women and they say, Make it for me. Make it easy. Give me a one, two, three because the last thing I want to do is write an essay or get homework, I have a long enough to-do list. And so what we did was, we made these really short-form videos, and at the end of every video we have your Tone Takeaways, which is kind of your one, two, three. The system actually sends you positive reinforcement the next morning and says, thank you for watching. Here are your Tone Takeaways. Why not? Because I’m being polite, but I am a very polite person. But because I want to remind you, you did something good for yourself and here you go.

    You can tell we worked with neuroscientists as well. We can pull that information out and recall it. And you know what, maybe you can take that first step or maybe you’ll just watch it again. That’s okay. Change is hard. I’m so with you when you say that, right? It is so hard. So that’s part of the way the product works for the end user because we were designed to be both a consumer platform and a B2B platform. Right now we’re working on the B2B front, but trust me, I want all women to get access to this, whether you’re in corporate America or not. But today, that’s where we are.

    And so what we can also do is help inform our business partners, the companies we work with, with a new data set. But this comes back to, my data geek days are anonymized. Why is it anonymized? Because if you won’t watch, my boss is a narcissist. If you know that your company is tracking you. And you know what, if you have a boss that’s a narcissist, you should know how to handle that. And I’m okay with that. If you don’t have a boss, you have someone in your life. Everyone’s got a narcissist somewhere. I mean, it’s just an upward trend in our society.

    But the game plan here is to add value and new insights and to really be a contender. We are not looking to be your typical learning and development platform. There’s plenty of companies out there doing that. We’re really looking to deliver the knowledge that you get from having access to executive coaches and experts. The really good stuff that you get deeper in your career. Why shouldn’t women have that earlier? Because my goodness, it really is life changing.

    And so that’s really how we set out to do it. It was really listening to the audience talk about mistakes. I made a lot of mistakes. It took us a long time to get the format right, to get the tone right. We’re in a good place now. I have to brag a little. We do have an NPS of 66, which is pretty darn amazing for such a young company.

    Andi Simon: So just saying, are you better with an NPS?

    Gemma Toner: Net promoter score? And so that’s when you just have a simple question. You know, Would you refer a friend or family member to this? And the good news is, a majority, and that’s a really hard number to get, of people are saying, Yeah, I would. So we have 95% of our business clients renewing. We know we’re hitting it. And I think we’re hitting it because, again, women don’t have much time. And we have to really redesign and re-engineer how we run our lives, and you know how we are.

    Andi Simon: You know, Gemma, I’m listening and smiling because I share many of the same purposes and passions of wanting to take what we know and multiply it so others can rise with it. Sandra Quince says, As I climb the ladder, I lift other women with me. And I said, What a beautiful way of talking about what all of us are really interested in doing, not simply being acknowledged for accomplishments as you were and staying there, but thinking, I mean, your sabbatical was a growth period for you, but it didn’t stay there. It wasn’t just me on board. It was what I learned that I can now share and multiply joyfully so that I can lift others. And that is not inconsequential. And yeah, you can go speak, but when I walk out of the room at the end of a gig, as I know I want them to do one small win, you know, do an Oprah, one small win to lead you forward. But when will that be? How will I change? And it is purposeful and passionate. But you’re also having a good time, aren’t you?

    Gemma Toner: I am, and I have to also credit my mom and dad for, again, you know, being immigrants and coming here with not much in their pockets. I think what they instilled in us was, and I saw it, there were so many people that helped them along the way and I recognized that but I didn’t know the terms. But the people that I would say helped me along the way, those mentors and sponsors, I don’t forget them. And what I recognized when I had a moment to like, think and take a beat, was that not everybody gets that. And so that’s where I think my father would always say, Never forget where you came from, always put out a helping hand. And that’s the truth.

    And so I think, it does for me, it matters about my humble beginnings and being able to help more because we live in this country and we’ve been really fortunate. That means you give back. Let me clarify, I’m a capitalist. So this is not a nonprofit business. I believe in capitalism. And I also believe capitalism is probably the most effective way to create social change and upward mobility for women. But that’s why I’m doing this.

    Andi Simon: You don’t have to justify yourself.

    Gemma Toner: It’s just, I think it’s really important because someone says, Oh, is this a non-profit? I’m like, no, no, we’re not.

    Andi Simon: You know, I met someone who’s trying to change the way kids understand debt and it’s not a not-for-profit. She’s finally made herself a for-profit. And I said, That’s good. It’s okay to make money and to spread it. It’s okay to remove the guilt factor because I’m in here for some profit. I don’t quite know why we’ve given that such a bad name, but I do think there’s something else about you as a woman leading others.

    People ask me, Do women lead differently? And I say, Well, I’ve had dozens of clients. And I was in corporate life for a long time. And are women different from men? Yes. But leaders need followers, and they don’t follow people casually. They follow people they trust who can get them someplace together and who they believe are authentic and want to be accountable to. Do you find, you’ve had some good women bosses and men bosses, and do you think that women are leading differently or are we just women? 

    Gemma Toner: I think it depends, and I think it’s, men, women, it really depends on the individuals. There’s some great male leaders. There’s some great women leaders. There’s also both not so great, so do I think I led differently? Probably not early in my career. I would say I, probably just like the female role models that I was emulating, they were leading like men. And so I would say as I became more comfortable as a leader,  I definitely had a different approach. I actually sometimes, early in my career, when I was running a region, when I saw my old team, I apologized to them. And I’m like, Thank you for still being my friend because I was really rough around the edges as a young leader. And you kind of grow into, at least I did, grow into the way you want to lead.

    Andi Simon: Well, I do think that the value you brought to everyone along the entire way was your curiosity, this kind of openness to see things through. You wanted to bring a social anthropologist on because we know that out of context, data do not exist. What does all this data mean? Well, it can mean anything. I want it for myself. So which data do I have to do? And then how do I interpret it so that it makes the most sense. So it’s really interesting.

    I think you and I could talk a great deal for a lot of reasons, and I’m enjoying every minute of it. Thank you for sharing with us today. For our audience, one or two or three things you don’t want them to forget? What would be some real good takeaways?

    Gemma Toner: You know, I have to say, the takeaway, as much as I was long-winded is, You don’t forget where you came from. You know, always look back. I also think some of the takeaways that I had in the book really are important to me. And that is, Get out there and just start, raise your hand. Even though I can tell you, most of the big opportunities I had, I was not the first choice. And that’s okay. It’s okay to be the consolation prize because it’s what you make of it. And they were great opportunities. Two of my big opportunities, I was not the first choice, but I hung in there and I didn’t have all the skills they wanted. But, last man standing, I got it, you know? So I think that’s really important because so many of us are just like, Oh no, that’s over my head. No it’s not, give it a go.

    I think the other is, Just keep going. It’s hard. Let’s not kid ourselves and let’s not mislead each other with, sort of saying, it’s all perfect. It’s not, but you will get through it. And I think what’s really important about that is, and it does take a little time, and I didn’t always do this myself, so I want to be really honest about finding people that are like you that can support you. So it’s having that personal board of directors. It’s also having a few friends and friendly faces that can help you when you’re just having a really tough day and can also celebrate with you as well.

    Andi Simon: Well, we’re people and we need others, and they need to be trusting and trustworthy. And trusting is important, that we have folks we can turn to and can I just vent? You know, it’s not an uncommon call I make to my favorite friend, can I just vent? Then by the time I’m done, she says, You feel better? I said, Oh, that was perfect. I just needed a safe and an executive coach. But even there, sometimes you just go talk to your friend, let it come out.

    You know, we had an ERG presentation the other day, for Eightfold, a company out on the West Coast, a software designing company. Really cool folks. One of the women said, you know, do women really have to check off all the boxes before they can move up? And all of us, there were three of us, said, That’s not how you’re going to move up. The move up really comes when you really don’t know what you don’t know, because you can’t possibly ever have all the boxes checked. Believe in yourself and offer yourself as a smart person who can grow. And those are better words than, Am I ready? You’re never ready then. You know, I never became ready.

    Gemma Toner: And I like to remind my team, We’ll figure it out.

    Andi Simon: Yes, we’ll figure it out. It’s a complex problem to solve. That’s exactly right.

    Gemma Toner: Figure it out and just know you don’t have to figure it out by yourself. You can ask a lot of people to help you.

    Andi Simon: Yes, and you won’t ever be exactly right. Perfection isn’t really necessary. And so all kinds of wisdoms. This is such fun. So let me wrap up. I do want to thank you, and the National Association of Women Business Owners, who owns the trademark on our book Women Mean Business: Over 500 Insights from Extraordinary Leaders to Spark Your Success. And we always like to recognize them and thank them for the use of their title for our book, Women Mean Business: Over 500 Insights from Extraordinary Leaders to Spark Your Success.

    And as you can hear, Gemma Toner is one of those extraordinary leaders. And our conversation today was to help you spark your success. Get off the brink. Keep going. Be perfect. The books are all on Amazon and Barnes & Noble. My three books are there, with the third one, Women Mean Business: Over 500 Insights from Extraordinary Leaders to Spark Your Success, co-authored with Edie Fraser and Robyn Freedman Spizman. I hope you have fun with them. I actually had somebody shoot a picture of one of my books on the beach where he was reading it and I went, Oh my gosh, a beach read. I didn’t know I had a beach read!

    Gemma Toner: Andi, can I plug one event that we have coming up? It’s going to be in March. It’s a pay equity event that’s free for all women. So all of your listeners and men are welcome. LinkedIn will be promoting it everywhere. It’s really about getting women particularly equitable pay. And this will not be about talking about the stats. This will actually be practical tips as to how you make sure you are getting paid fairly. So mark your calendar in March.

    Andi Simon: Sometime in March though, we have to come back to Tone sometime in March.

    Gemma Toner: It’ll be on the day. Yeah, it’s actually, we’re just waiting to get the actual date. March 15th, something like that. It’s on Pay Equity Day. It’s something, again, you talk about purpose. It’s very important to us.

    Andi Simon: Despite the fact that Barack Obama signed the Lilly Ledbetter Law in January of 2009. It’s not always true that women get paid what they should get paid for the same job that the guy is, much less at the same time. It’s really tough. Oh, boy, we can keep going, but we’re not. We’re going to sign off, say goodbye. Come again. Send me your favorites so I can bring them on. And I have a lot of great women and men to share with you coming up. It’s been wonderful. Goodbye now, and thanks again. Bye bye.

     

     

    WOMEN MEAN BUSINESS® is a registered trademark of the National Association of Women Business Owners® (NAWBO)

    128. Heavy To Modified Ft. Anthony Lopez

    128. Heavy To Modified Ft. Anthony Lopez

    The reason where you are in life is because of you and nobody else. On today’s episode, Andy is joined by Anthony Lopez, who has lost over 350 pounds, as they dissect the mentality of winners who create real long-term change in their lives, how owning up to your actions in life can speed up your progress and how anything is possible if you give it your all.

    LINKS MENTIONED IN THIS EPISODE: