Logo
    Search

    520. The Unintended Consequences of Working from Home

    en-usOctober 27, 2022

    Podcast Summary

    • The Rise of Hybrid Work and Its Impact on the Labor MarketHybrid work is the biggest change to hit labor markets in decades, offering flexibility and eliminating commutes. However, it has also led to the 'urban doom loop' and careful consideration is necessary for success in this new model.

      The COVID-19 pandemic forced a significant change in the way Americans work, with many transitioning from in-person to a hybrid or fully remote work environment. Nicholas Bloom, an economist at Stanford and a remote work researcher, highlights that the biggest change to hit labor markets in decades has been the rise of hybrid work. While remote work offers a flexible approach to work and eliminates the need for a commute, it also has some challenges. The shift to remote work has impacted urban areas, leading to a phenomenon called an 'urban doom loop'. Ultimately, remote work has winners and losers, and careful consideration and planning are necessary to ensure the success of the workforce in this new model.

    • The Benefits of Remote Work: Boosted Productivity and Job SatisfactionRemote work can lead to increased productivity, lower attrition rates, and a happier workforce. Recent research has indicated that employees who work from home up to four days a week are 13% more productive than those who work in an office.

      Working from home can significantly increase productivity and job satisfaction among employees, according to research conducted by economist Nicholas Bloom. In a study of over 100 call-center employees at Trip.com, employees who worked from home four days a week were found to be 13 percent more productive than their office-based counterparts. Working from home also led to lower attrition rates and a happier workforce. Bloom's latest research involves a larger sample size of 1,600 employees at Trip.com, including those in engineering, marketing, and finance divisions. The new experiment aims to test whether remote work is equally successful in team and creative jobs, and with only two days of remote work per week.

    • The Benefits of a Hybrid Work ModelAllowing employees to work from home a few days a week can improve job retention and happiness, provide flexibility to attend to personal tasks and interests, and can be successful even in countries where remote work is not common.

      Allowing employees to work from home two days a week can lead to improved happiness and job retention rates. Additionally, it can result in greater flexibility for employees to attend to personal tasks and interests. This hybrid-work model can work even in countries where working from home is not common, and it can lead to similar or improved results in Europe and the US.

    • The Shift Towards Remote Work: Productivity, Communication, and Employee PreferencesHybrid work models including remote work days can boost happiness and productivity among employees. The pandemic has accelerated the shift towards remote work, with firms closing the gap between employee preferences and work from home days.

      Employees working from home tend to message coworkers more often, even on days when they are in the office, indicating a shift towards written communication. However, productivity also increased, particularly in the number of lines of code written, by up to 8%. Overall, the hybrid model of a few days at home and a few in the office boosts happiness and productivity, according to Nick Bloom's research. Firms are slowly catching up to employee desires for remote work, with the gap between employee preferences and offered work from home days almost completely closed. The pandemic has accelerated the shift towards remote work, compressing 50 years of change into just two years.

    • The Impact of Hybrid Work on CitiesHybrid work models with employees working both in-office and remotely can have positive effects such as reducing traffic congestion and negative effects such as impacting local economies. The percentage of remote workers is increasing globally, but varies by region and industry.

      The COVID-19 pandemic has accelerated the trend of remote work and most companies plan to continue with a hybrid work model, where employees work both from the office and from home. While some employees have the flexibility to work from anywhere, some are not able to work remotely due to the nature of their jobs. The hybrid work model can have both positive and negative impacts on cities. It can reduce traffic congestion and air pollution, but it may also affect the local economies that depend on office workers spending money in the area. The percentage of employees working remotely is increasing globally, but it varies greatly depending on the region and industry.

    • The Impact of Remote Work on Commercial Office Spaces in Urban AreasRemote work has resulted in underuse of office spaces in cities like New York, leading to a decline in property values and possible negative long-term consequences. Hybrid work plans may optimize office space usage while retaining face-to-face interaction benefits.

      The rise of remote work due to the pandemic has resulted in significant underuse of office spaces, especially in urban areas like New York City. The decline in property values of commercial office spaces, as estimated by experts, is likely to have a direct impact on city budgets that rely heavily on property taxes. While remote work has several benefits, its impact on the central business districts, which form the linchpins of urban areas, could result in long-term negative consequences like the possibility of an urban doom loop. The hybrid work plan, which offers employees the flexibility to work from home and in-office, could help optimize the use of office spaces while retaining the benefits of face-to-face interaction and collaboration.

    • The Impact of the Pandemic on Cities and Essential ServicesThe pandemic has forced cities to make difficult choices between cutting essential services and raising taxes, potentially leading to a decrease in population and tax base. Remote work may also impact the value of office and residential real estate, while the transportation sector faces long term consequences.

      The pandemic has greatly impacted cities and their ability to provide essential services due to budget constraints. As a result, cities will have to make difficult choices regarding cutting services or raising taxes, which may cause people to leave the city and further lower the tax base. This has historically led to a destructive spiral, as seen in cities like Detroit and New York in the past. The United States office real estate sector is worth over $1 trillion, and the estimated long term impact of remote work on this sector is $453 billion. However, this may result in a value transfer to residential real estate, which has seen an increase in price over the pandemic. Similarly, the transportation sector has seen a significant decrease in ridership, which may have long term impacts.

    • The Long-term Effects of Office Vacancies on Public TransportationOffice space vacancies can negatively affect public transportation systems, potentially leading to their bankruptcy. The pandemic's impact on remote work creates an opportunity for cities to experiment with alternative solutions, like converting commercial space to residential.

      The long-term effects of office vacancies on public transportation are concerning and could lead to bankruptcies of transit systems if recovery in ridership is not sustained. The slow-playing apocalypse of office space leases expiring will take time to play out, but there is a possibility of demand increasing by the time these leases are up for renewal. The persistence of working from home and remote work is likely to be one of the more durable impacts of the pandemic, creating opportunities for cities and neighborhoods to experiment. Converting commercial space to residential space is a potential solution, but faces challenges as these buildings were initially built for a different purpose.

    • Challenges of Converting Commercial Buildings into Residential UnitsConverting commercial buildings into residential units can be difficult due to regulatory and zoning issues, as well as plumbing and electric complications. Despite the challenges, these buildings are optimally located and have limited NIMBY problems.

      Converting commercial buildings into residential units is a challenging process due to regulatory and zoning issues, as well as plumbing and electric complications. It is also harder to convert modern office buildings into residential units due to the requirement of a window in the bedroom and the dead space in the center. However, converting hotels into residential units is relatively easier but the hotel sector isn't willing to do so due to an increase in tourist activity. While the idea has potential benefits, the process presents multiple challenges. Despite the potential barriers, these buildings are optimally located at the center of transit networks and have limited NIMBY problems due to a lack of neighbors. Arpit Gupta, one of the authors of the study, prefers to work in an office rather than remotely due to the ability to interact with others and share ideas.

    • The Rise of Remote Work and Startups in the USRemote work has led to an increase in startups and opportunities for skilled workers in remote locations. It has also brought positive changes like greater labor-force participation rates for people with disabilities and the ability to relocate without changing jobs.

      Remote work has led to a surge in startups in the US. Work from home is a cheaper and easier option compared to setting up a physical workspace. The surging trend in startups is due to its enabling of skilled workers in remote locations to work with tech firms in other areas easily. This shift to remote work has also led to unforeseen positive changes like an increase in labor-force participation rate for American adults with disabilities. Remote work has also allowed individuals to relocate without changing jobs and has provided them with opportunities for better living conditions such as buying a house or living in a preferred location.

    • The Complex Impact of Remote Work on Working MothersRemote and hybrid work provides flexibility for working mothers, but addressing the childcare problem is critical for women's full participation in the workforce. Affordable and high-quality childcare is necessary to support the increase in women's labor-force participation.

      The pandemic and remote work have affected working mothers differently. Economists have long argued that flexibility can be valuable to working mothers and the rise of remote and hybrid work seems to provide that flexibility. However, research shows that an increase in women's labor-force participation with flexible work is not enough if the childcare problem is not addressed. The impact of remote work on women's labour market status is complex, and the availability of affordable and high-quality childcare is critical to support women's full participation in the workforce. While remote and hybrid work can offer flexibility, it doesn't solve the fundamental issue of the need for affordable childcare.

    • The Pros and Cons of Remote and Hybrid WorkWhile remote work may offer benefits such as flexibility, it can also lead to important skills and knowledge gaps, as well as potential polarization among team members. It's important to strike a balance and invest in technology that can improve the remote work experience.

      The impact of remote and hybrid work on the future of work needs to be carefully considered. While there are benefits to telework and flexible work arrangements, there are also potential downsides. Employees working fully remotely may miss out on developing essential skills and knowledge of their coworkers and organizational strategy that come from in-person interactions. Additionally, remote work may lead to more polarization as people lose the moderating effect of interacting with colleagues with diverse perspectives. However, with increasing investment in work-from-home technology, there is hope for improving the remote work experience and minimizing these risks.

    • The Advancements in Technology that Make Remote Work More AppealingWith holograms and AI-powered cameras, remote work can become more inclusive and immersive. However, coordination and adaptation are crucial for effective hybrid work strategies, as the labor market becomes more dynamic and challenging.

      Remote work is here to stay, thanks to advancements in technology, such as holograms and AI-powered cameras with multiple angles that will make video conferencing more immersive, realistic, and inclusive than ever before. Workers will be able to interact with six-foot holograms of colleagues, which will make remote work much more appealing, further shifting the trend towards a hybrid work model. However, hybrid work strategies will have to be adapted continuously, and coordination among team members is crucial to avoid low energy and inefficiency. In short, remote work is here to stay, and companies must prepare for a highly dynamic and challenging labor market in the years to come.

    • The Apple vs Airbnb dilemma: Remote or In-Person Work Environment?Companies face a difficult decision in choosing between a fully remote or fully in-person work environment. While trying to appeal to everyone may seem ideal, it can lead to a narrower talent pool. Prioritizing employee preferences is crucial in making the best selection.

      Employment selection becomes a bigger game as companies face the ‘Apple vs Airbnb’ dilemma of choosing between a fully remote or fully in-person work environment. While younger workers prefer in-person mentoring and are more likely to choose Apple, those with family and home commitments may prefer remote work at Airbnb. Companies can either try to appeal to everyone or take an extreme position, like the Marmite spread. However, this could lead to a narrower talent pool, and companies may have to choose between prioritizing employee preferences or widening their talent pool.

    Recent Episodes from Freakonomics Radio

    594. Your Brand’s Spokesperson Just Got Arrested — Now What?

    594. Your Brand’s Spokesperson Just Got Arrested — Now What?

    It’s hard to know whether the benefits of hiring a celebrity are worth the risk. We dig into one gruesome story of an endorsement gone wrong, and find a surprising result.

     

    • SOURCES:
      • John Cawley, professor of economics at Cornell University.
      • Elizabeth (Zab) Johnson, executive director and senior fellow with the Wharton Neuroscience Initiative at the University of Pennsylvania.
      • Alvin Roth, professor of economics at Stanford University.

     

     

    Freakonomics Radio
    en-usJune 27, 2024

    593. You Can Make a Killing, but Not a Living

    593. You Can Make a Killing, but Not a Living

    Broadway operates on a winner-take-most business model. A runaway hit like Stereophonic — which just won five Tony Awards — will create a few big winners. But even the stars of the show will have to go elsewhere to make real money. (Part two of a two-part series.)

     

     

     

    Freakonomics Radio
    en-usJune 20, 2024

    EXTRA: The Fascinatingly Mundane Secrets of the World’s Most Exclusive Nightclub

    EXTRA: The Fascinatingly Mundane Secrets of the World’s Most Exclusive Nightclub

    The Berlin dance mecca Berghain is known for its eight-hour line and inscrutable door policy. PJ Vogt, host of the podcast Search Engine, joins us to crack the code. It has to do with Cold War rivalries, German tax law, and one very talented bouncer.

     

    • SOURCES:
      • Lutz Leichsenring, executive board member of Clubcommission Berlin and co-founder of VibeLab.
      • PJ Vogt, reporter, writer, and host of the podcast Search Engine.

     

     

    Freakonomics Radio
    en-usJune 17, 2024

    592. How to Make the Coolest Show on Broadway

    592. How to Make the Coolest Show on Broadway

    Hit by Covid, runaway costs, and a zillion streams of competition, serious theater is in serious trouble. A new hit play called Stereophonic — the most Tony-nominated play in history — has something to say about that. We speak with the people who make it happen every night. (Part one of a two-part series.)

     

     

    Freakonomics Radio
    en-usJune 13, 2024

    591. Signs of Progress, One Year at a Time

    591. Signs of Progress, One Year at a Time

    Every December, a British man named Tom Whitwell publishes a list of 52 things he’s learned that year. These fascinating facts reveal the spectrum of human behavior, from fraud and hypocrisy to Whitwell’s steadfast belief in progress. Should we also believe?

     

     

    Freakonomics Radio
    en-usJune 06, 2024

    EXTRA: The Opioid Tragedy — How We Got Here

    EXTRA: The Opioid Tragedy — How We Got Here

    An update of our 2020 series, in which we spoke with physicians, researchers, and addicts about the root causes of the crisis — and the tension between abstinence and harm reduction.

     

    • SOURCES:
      • Gail D’Onofrio, professor and chair of emergency medicine at the Yale School of Medicine and chief of emergency services at Yale-New Haven Health.
      • Keith Humphreys, professor of psychiatry and behavioral sciences at Stanford University.
      • Stephen Loyd, chief medical officer of Cedar Recovery and chair of the Tennessee Opioid Abatement Council.
      • Nicole O’Donnell, certified recovery specialist at the University of Pennsylvania's Center for Addiction Medicine and Policy.
      • Jeanmarie Perrone, professor of emergency medicine at the University of Pennsylvania.
      • Eileen Richardson, restaurant manager.

     

     

    Freakonomics Radio
    en-usJune 03, 2024

    590. Can $55 Billion End the Opioid Epidemic?

    590. Can $55 Billion End the Opioid Epidemic?

    Thanks to legal settlements with drug makers and distributors, states have plenty of money to boost prevention and treatment. Will it work? (Part two of a two-part series.)

     

    • SOURCES:
      • Keith Humphreys, professor of psychiatry and behavioral sciences at Stanford University.
      • Stephen Loyd, chief medical officer of Cedar Recovery and chair of the Tennessee Opioid Abatement Council.
      • Christine Minhee, founder of OpioidSettlementTracker.com.

     

     

    Freakonomics Radio
    en-usMay 30, 2024

    589. Why Has the Opioid Crisis Lasted So Long?

    589. Why Has the Opioid Crisis Lasted So Long?

    Most epidemics flare up, do their damage, and fade away. This one has been raging for almost 30 years. To find out why, it’s time to ask some uncomfortable questions. (Part one of a two-part series.)

     

    • SOURCES:
      • David Cutler, professor of economics at Harvard University.
      • Travis Donahoe, professor of health policy and management at the University of Pittsburgh.
      • Keith Humphreys, professor of psychiatry and behavioral sciences at Stanford University.
      • Stephen Loyd, chief medical officer of Cedar Recovery and chair of the Tennessee Opioid Abatement Council.

     

     

    Freakonomics Radio
    en-usMay 23, 2024

    Extra: Car Colors & Storage Units

    Extra: Car Colors & Storage Units

    Presenting two stories from The Economics of Everyday Things: Why does it seem like every car is black, white, or gray these days? And: How self-storage took over America.

     

    • SOURCES:
      • Tom Crockett, classic car enthusiast.
      • Zachary Dickens, executive vice president and chief investment officer of Extra Space Storage.
      • Mark Gutjahr, global head of design at BASF.
      • Kara Kolodziej, self-storage unit tenant.
      • Anne Mari DeCoster, self-storage consultant.
      • Nikkie Riedel, carline planning manager at Subaru of America.

     

     

    Freakonomics Radio
    en-usMay 20, 2024

    588. Confessions of a Black Conservative

    588. Confessions of a Black Conservative

    The economist and social critic Glenn Loury has led a remarkably turbulent life, both professionally and personally. In a new memoir, he has chosen to reveal just about everything. Why?

     

    • SOURCE:
      • Glenn Loury, professor of economics at Brown University and host of The Glenn Show.

     

     

    Freakonomics Radio
    en-usMay 16, 2024

    Related Episodes

    048: Why RETURN TO THE OFFICE Strategies FAIL (Hint: FREE BEER is not enough)

    048: Why RETURN TO THE OFFICE Strategies FAIL (Hint: FREE BEER is not enough)

    We need to face the facts - our Return to the Office strategies are failing. Giving away free beer once a week is not enough to make our employees WANT to come back to the office. So what will make them? That’s what we are going to discuss today. 

    I’m joined by Helen Snowball, JLL’s Global Head of People Solutions and Experience, to discuss how showing empathy, creating purpose and delivering enhanced employee experiences are the keys to attracting and retaining talent in the post pandemic world. 

    Show notes:

    00:30  Intro to Helen Snowball, Global Head of People Solutions and Experience, JLL

    03:30  How delivering enhanced employee experiences can help attract and retain the best talent

    07:55  How JLL has managed the transition back to the office for its 100,000+ workforce by implementing the hybrid model that employees want

    12:30  How upskilling middle management to manage hybrid work environments is vital to make your return to the office successful 

    14:30  Why ignoring the human impact of the pandemic - and a lack of empathy - has led to the failure of most our return to the office strategies  

    18:30  The importance of trust when implementing a hybrid work strategy - and why hybrid should be viewed as an opportunity, not a threat

    23:30  What can companies do (spoiler alert: focus on purpose) to attract and retain the best talent and mitigate the risk of the Great Resignation?

    31:30  What mistakes do companies make with their return to the office strategies and initiatives?

    34:30  What advice do you have for people trying to redesign their organisations for the Future of Work?

    37:30  What do you do to keep yourself motivated, energised and inspired?

    The Evolution of Urbanism

    The Evolution of Urbanism
    For the past century, cities have centered around work. What happens when that’s no longer the case?  Deidre Woollard and Matt Argersinger discuss: What downtowns might look like when they become more than just “containers for work” How different REITs are approaching the new commercial real estate landscape The promise and problems of “15-minute cities” Companies and REITs mentioned: CRM, ARE, WE, PEAK, DEA Host: Deidre Woollard Guest: Matt Argersinger Producers: Ricky Mulvey, Mary Long Engineer: Tim Sparks Learn more about your ad choices. Visit megaphone.fm/adchoices

    Future of Work: Why Remote and Hybrid Are Here to Stay

    Future of Work: Why Remote and Hybrid Are Here to Stay
    It's Part 2 of our Future of Work series. Kara and Scott chat with Stanford economics professor and the "Guru of Remote Work," Nick Bloom. Bloom explains why he thinks flexible work has been good for both employees and companies, and why he believes it will increase in the coming years. He also shares a few predictions. Follow Nick at @I_Am_NickBloom Follow us on Instagram and Threads at @pivotpodcastofficial. Follow us on TikTok at @pivotpodcast. Send us your questions by calling us at 855-51-PIVOT, or at nymag.com/pivot. Learn more about your ad choices. Visit podcastchoices.com/adchoices

    148: Creating Magnetizing Experiences in Corporate Real Estate With Simon Elliot

    148:  Creating Magnetizing Experiences in Corporate Real Estate With Simon Elliot

    In this episode, we welcome Simon Elliot of 4xi Global Consulting to talk about the future of real estate and employee experience.  How can organizations create environments where employees want to be and utilize their space most effectively.


    - Employee are looking for reasons to return to the workplace and employers must find ways to magentize the workplace


    - Mixed use spaces have the potential to fill corporate real estate with inviting, innovative, and magnetizing offers

     

    - The future of real estate might include several floors of different offerings, such as micro universities, hotels, office space, coworking, and entertainment locations

     

    - The best workspaces will inspire teams to wan to come to the office and create a sense of community and casual collisions

     

    Reach out to Simon Elliot:  Hello@4xiconsulting.com

    Navigating the Future of Corporate Real Estate: A Pathway to Revival:  https://www.4xiconsulting.com/post/navigating-the-future-of-corporate-real-estate-a-pathway-to-revival

     

     

    It's time for the great service comeback!  Visit http://6canons.com/ to invest in my latest virtual hospitality program.

     

     

    Tony Johnson is a Customer Experience Expert, Keynote Speaker, and Author with a wide background including decades in retail and restaurants.  He regularly speaks and coaches organizations to IGNITE THEIR SERVICE using his common sense approach to Customer engagement.  Tony has spoken to government agencies and Fortune 500 companies to unlock their amazing capacity for excellence.

     

    Tik Tok:   https://www.tiktok.com/@igniteyourservice

    https://www.youtube.com/@TheTonyJohnson

     

     

    Music: http://www.bensound.com

    Flipping America 615 The BIG Real Estate Stories of 2023

    Flipping America 615 The BIG Real Estate Stories of 2023
    Big - like beauty - can be a relative term and is subject to the opinion of the beholder. Today we are going to discuss the big real estate stories of 2023 - at least according to me. I’ve been out for a bit on personal leave and for the holidays. But I’m back and Flipping America is back for 2024. Excited to be here and happy to help you in any way I can in your real estate investing journey.