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    938: Scaling from 0 to 20+ Doors Using These "Self-Management" Tools & Tips w/Amelia McGee and Grace Gudenkauf

    enApril 17, 2024

    Podcast Summary

    • Learning from self-managing as a landlordSelf-managing as a landlord provides valuable skills and cost savings. Even if you're not initially prepared, the experience can lead to better partnerships and effective management in the future.

      Becoming a self-managing landlord, even if you don't initially feel prepared, can provide valuable learning experiences and cost savings throughout your investing career. Henry, a self-managing landlord himself, admitted that he didn't know what he was doing when he first started but learned crucial skills like controlling tenant selection and saving money. Amelia and Grace, two successful investors, emphasized the importance of having hands-on experience and control over your properties before hiring a property manager. They believe that understanding the ins and outs of property management can lead to better partnerships and more effective management in the future. Grace highlighted the financial benefits of self-managing, such as saving on property manager fees, and the importance of implementing systems and processes to scale effectively. Overall, the consensus is that becoming a self-managing landlord can be a valuable stepping stone for investors looking to build their skills and grow their portfolio.

    • The importance of a systematic approach in property managementEffective property management requires a systematic approach, including using property management software for rent collection and communication to maintain consistency, quick response times, and accurate record-keeping.

      Effective property management requires a systematic approach. Both Amelia and Grace shared experiences where they learned the hard way about relying on emotional decisions instead of established procedures. Grace recounted a time when she let emotional desperation lead her to overlook tenant screening during a difficult rental period, resulting in an eviction. Amelia shared her struggle with collecting rent through multiple channels, making it hard for her team to keep track and causing confusion. These incidents emphasized the importance of having a property management software in place, even for small-scale landlords. A systematized approach to rent collection ensures consistency, making it easier for both property managers and tenants. Regular tasks like maintenance requests and late fees should also be managed through the software to ensure efficient communication, quick response times, and accurate record-keeping. By making the software the enforcer of late fees, property managers can maintain a professional and organized image while minimizing personal involvement in potentially uncomfortable situations. Overall, having a well-organized system in place can save time, reduce stress, and ultimately lead to better tenant relationships and more successful property management.

    • Effective rental portfolio management from the startWriting down steps for onboarding tenants, setting clear rental requirements, documenting every process, and utilizing resources like no money down investment opportunities or private real estate funds can lead to a successful and stress-free rental investing experience.

      Effective management of a rental portfolio is crucial to avoid potential issues, and starting good systems and processes from the beginning can save time and hassle. Grace and Amelia shared their experiences of learning the hard way and emphasized the importance of implementing best practices from the start, even with the first property. This can include writing down steps for onboarding tenants, setting clear rental requirements, and documenting every process. Additionally, there are resources available, such as Rent to Retirement's no money down investment opportunities or private real estate funds like PPR Capital Management, that can help make the process easier for investors. Overall, being proactive and establishing solid systems and processes from the beginning can lead to a more successful and stress-free rental investing experience.

    • Establishing an SOP for Real Estate InvestingDocument and update processes for managing multiple properties efficiently, whether through spreadsheets, word documents, or Google Sheets, to ensure consistency and avoid confusion.

      As a real estate investor, having a standard operating procedure (SOP) is essential for managing multiple properties efficiently. This doesn't necessarily mean investing in expensive software right away. Instead, documenting processes and keeping them updated, whether it's in a spreadsheet, word document, or Google Sheet, is crucial. The SOP should be a living, breathing document that adapts to new information. It's important to establish a source of truth for your business, ensuring consistency and avoiding confusion. This could be as simple as creating quick guides for important information or documenting every step during the escrow process. Remember, there's no one-size-fits-all approach to organization, so find what works best for you and stick to it. The foundation of an efficient business lies in a little bit of organization.

    • View rental properties as a business for successAdopting a business mindset for rental properties can help manage tenants effectively, save time, and increase profits through delegation, hiring help, or investing in technology. A strong property management software is essential for any landlord to streamline operations and maximize potential.

      Treating your rental properties as a business from the very beginning is crucial for success. It may seem trivial, but viewing your rental portfolio as a business, even if it's a side hustle, can help you manage your tenants more effectively, save time, and increase profits. By adopting a business mindset, you can delegate tasks, hire help, or invest in technology to streamline your operations. This shift in perspective also allows you to focus on revenue-generating activities rather than time-consuming tasks. A strong property management software is an essential tool for any landlord, providing features such as online lease signing, rent collection, and robust maintenance and tenant messaging systems. Don't let the fear of technology or the belief that you're just a "landlord" prevent you from maximizing the potential of your rental business. Embrace the mindset of a business owner and watch your rental empire thrive.

    • Essential Technology Tools for New Real Estate InvestorsInvesting in property management software, a bookkeeping system, and a proactive business approach can lead to increased profitability and a more hands-off business for new real estate investors.

      For new real estate investors, having the right technology tools is essential for effective property management. The three minimum requirements for property management software are a bookkeeping system, property management software, and a proactive approach to business management. Using technology to manage finances and tenants can lead to increased profitability and a more hands-off business. A mistake Dave made early on was not having a bookkeeping system, which led to depositing rent checks into the wrong accounts and causing financial confusion. By investing in technology and systems, investors can avoid these mistakes and streamline their business. Additionally, investors can consider delegating tasks as they scale to further optimize their time and resources.

    • Effective lead management for successful real estate investingSimplify lead management with DealMachine's filters, flags, and color-coded phone numbers. Save time and find qualified tenants by listing on Facebook Marketplace and prescreening applicants.

      Effective lead management and successful real estate investing go hand in hand. DealMachine, with its new filters, people flags, and color-coded phone numbers, simplifies the process. To level up your investing game, sign up for DealMachine and gain access to unlimited contact information. Meanwhile, the Walker webcast offers insights on commercial real estate, entrepreneurship, leadership, and the economy from industry experts like Willie Walker and ARod. Don't forget to save on 1031 tax-deferred exchanges with 1031 Pros, which can help investors save significant taxes when selling properties. Lastly, choosing the right tenant is crucial for a landlord's success. By listing properties on Facebook Marketplace and prescreening applicants using automated messages and pre-applications, landlords can save time and ensure they're dealing with qualified tenants.

    • Effective tenant screening is essential for successful property managementConduct thorough background checks, landlord references, and credit score analysis to ensure good tenants and minimize turnover.

      Effective tenant screening is crucial for successful property management. This process includes setting up viewings, checking backgrounds, credit scores, employment, and conducting landlord reference checks. It's important to remember that a tenant's provided landlord reference may not always be accurate, so extra research is necessary. Landlord reference checks ensure that tenants have a good history, employment, and a good credit score. Proactive property management, such as starting the preleasing process when a tenant gives notice, can lead to better quality tenants and less turnover. Time management is also essential when scaling a property management business. Owners should focus on money-making activities, such as acquisition, financial review, and strategic decision-making, while outsourcing non-money-making activities, like handling maintenance requests. Both Amelia and Grace consider themselves self-managing landlords despite having internal property managers, as they remain heavily involved in the big-picture operations of their rental portfolios.

    • Effectively managing a real estate business involves both operational management and asset managementBoth operational management and asset management are essential for real estate business success. Asset management, which focuses on maximizing property value, requires a deep industry understanding and cannot be fully outsourced. Hiring an internal asset manager can significantly improve profitability.

      Effectively managing a real estate business involves both operational management and asset management. While operational management deals with the day-to-day tasks such as tenant communication and property maintenance, asset management focuses on maximizing the value of the physical asset. This includes deciding on renovations, repositioning, or subdividing properties. Asset management is crucial for success and cannot be fully outsourced. Both Amelia and Henry agreed that this function requires a deep understanding of the portfolio and industry, making it a crucial money-making activity. Amelia shared that she waited until managing 36 properties before hiring someone internally to focus on asset management, but doing so significantly improved her business's profitability. The decision to hire should be based on both financial savings and the feeling of relief in delegating responsibilities.

    • Shifting perspective on hiring for increased revenueDelegating tasks can lead to more efficient operations, faster turnaround times, and ultimately, more profitability. Consider potential savings from avoiding costly mistakes and the time gained to focus on growing the business.

      Hiring a property manager or delegateing tasks to someone else can actually lead to increased revenue and growth in a real estate investing business, rather than being a financial burden. This perspective shift can help investors overcome their emotional resistance to hiring help and focus on the long-term benefits. As Grace and Amelia shared in the discussion, the relief and emotional release that comes with delegating tasks can lead to more efficient operations, faster turnaround times, and ultimately, more profitability. It's important to consider the potential savings from avoiding costly mistakes and the time gained to focus on growing the business. Overall, the conversation emphasized the importance of data-driven decision making and the value of seeking help when needed to optimize the business.

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