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    Advice Line with Holly Thaggard of Supergoop!

    enAugust 15, 2024
    What role does adaptability play in entrepreneurship?
    How did Holly Thaggart overcome initial challenges with sunscreen?
    Why is delegating tasks important for business expansion?
    What innovation arose from Andy Kemp's Navy deployment experience?
    How can safety regulations be made more engaging for consumers?

    Podcast Summary

    • Persistence and pivoting in entrepreneurshipFlexibility and creativity are crucial when encountering obstacles in entrepreneurship. Pivoting and finding alternative solutions can lead to success, as demonstrated by Holly Thaggart of Supergoop. Additionally, advocacy and education can help change laws and open new markets.

      Persistence and adaptability are key in entrepreneurship. Holly Thaggart, founder of Supergoop, shared her experience of initially trying to introduce sunscreen in schools but facing challenges due to outdated laws. Instead of giving up, she pivoted and focused on consumers, eventually building a successful brand. For entrepreneurs looking to enter new markets, it's important to be flexible and find creative solutions to obstacles. Additionally, Holly emphasized the importance of education and advocacy, which led her to change laws in several states allowing SPF in schools. For Christina Davis, founder of Davis Cookie Collection, the advice line discussed the importance of delegating tasks and finding a mentor to help scale a business and focus on expansion.

    • Scaling a passion projectMaking the tough decision to focus on a growing business full-time and building an advisory board can help scale a passion project, but differentiating the product from competitors is also important.

      Starting a business from a passion project can lead to great success, but scaling it up can present challenges. The interviewee, Christina, started her cookie business out of her passion for baking and with the support of her husband. She continued to grow the business while working full-time and in grad school. However, as the business grew, she had to make the tough decision to resign from her job and focus on the business full-time. They have since expanded to a cookie shop, a cookie truck, and online sales, as well as selling their cookie dough at Kroger. However, they are now facing growing pains and are looking for ways to scale the business and allow it to run itself. They have explored the idea of building an advisory board to help answer tough questions and provide valuable skills and expertise. It's important for founders to consider what they want their role to be in the business and what they can delegate to others to allow for growth. Additionally, differentiating the product from competitors can help set the business apart. Christina mentioned their focus on Southern ingredients, but they could also consider offering unique flavors or catering to specific dietary needs to stand out in the market.

    • Business FocusFocusing on a specific area of business can lead to significant growth and opportunities, such as securing a spot in a major retailer or creating a clear brand identity. A website serves as a crucial touchpoint for consumers to learn about a brand, and taking inspiration from successful entrepreneurs can provide valuable insights.

      Focusing on a specific area of business and giving it your full energy and attention can lead to significant growth and opportunities. For example, in the case of a cookie business, prioritizing the grocery store distribution model and securing a spot in a major retailer like Kroger could lead to increased visibility and investment opportunities. Additionally, creating a clear brand identity and mission statement can help align the team and inspire innovation. Another important point is that a website serves as a crucial touchpoint for consumers to learn about a brand, even if they don't make a purchase directly from it. Instead of focusing solely on sales, it's important to view the website as a resource for education and a reflection of the brand's identity. Finally, taking inspiration from successful entrepreneurs, such as the founder of Specialized Bicycles who wrote a brand bible to articulate his company's vision, can provide valuable insights and strategies for growing a business.

    • Everyday challengesIdentifying everyday challenges and finding creative solutions can lead to innovative inventions that save resources and improve experiences

      Innovation often comes from addressing everyday problems with unconventional solutions. Andy Kemp and Matt Semple, co-founders of Clean Shave Company, encountered the issue of inadequate water supply and a dirty sink while shaving during their Navy deployment. This experience led them to invent the Razor Rinser, a device that uses the force of shaving to shoot jets of water through razor blades, effectively cleaning them and saving water. Their background in engineering and access to a public makerspace in San Diego helped bring their idea to life. The Razor Rinser saves water, improves the shaving experience, and offers a more effective way to clean razor blades. This story highlights the importance of identifying everyday challenges and finding creative solutions to make a difference.

    • Target DemographicIdentifying a specific and authentic target demographic is crucial for product success. Connect with groups and organizations that align with the product's mission and use personal stories to build a strong brand.

      Identifying a specific and authentic target demographic is crucial for the success of a product launch. The speakers in this discussion shared stories of their own experiences, including launching a product on Kickstarter with a prototype and raising nearly $70,000, and starting a brand by targeting a mindful explorer demographic. They emphasized the importance of casting a wide net and connecting with groups and organizations that align with the product's mission, such as water conservation groups and environmentally conscious hotel chains. Additionally, they suggested using personal stories and experiences to connect with potential customers and build a strong brand. By focusing on a specific demographic and telling a compelling story, these entrepreneurs were able to create successful products and build thriving businesses.

    • Niche problem and solutionIdentifying a niche problem and creating a unique solution can lead to a successful business. Effectively communicating the value to consumers through storytelling and finding the right audience is crucial.

      Identifying a niche problem and creating a solution can lead to a successful business. Erin McLachlan, the founder of Flagard, shared her experience of creating a water safety device that deploys a visible flag when a child falls into the water. The idea came from a personal experience where her daughter almost got hit by a boat while tubing. The flag is attached to the back of an existing life jacket and deploys automatically when the child falls into the water, making them more visible to boats or rescuers. Holly Thaggard, the founder of Supergoop, provided insights on how to bring awareness and education to consumers about such a product. She emphasized the importance of storytelling and finding the right audience, especially in cases where the problem may not be widely recognized. Flagard is now available on the company's website, Amazon, and in over 30 marinas, with Erin and her children attending shows and doing cold calling to promote it. The Clean Shave Company, another example discussed in the podcast, also started with a niche problem (water conservation during shaving) and expanded their brand to offer a range of shaving products. Both companies demonstrate the importance of identifying a problem, creating a solution, and effectively communicating the value to consumers.

    • Product Safety MarketingFocus on making safety products desirable and accessible to as many people as possible through effective marketing, education, and innovation.

      Creating a successful product, especially one focused on consumer safety, requires a combination of innovation, education, and effective marketing. The speaker, who has experience in the SPF industry, emphasized the importance of education in changing consumer behavior and creating a passion-driven brand. He suggested focusing on creating beautiful, desirable products rather than scaring consumers. The speaker also recommended shortening taglines and considering a wider market beyond just children. He drew parallels to the success of safety equipment in other industries like skiing and bike riding. Additionally, he suggested exploring licensing opportunities and even making the flag guard a built-in feature of life jackets. Overall, the key takeaway is to focus on making safety products desirable and accessible to as many people as possible through effective marketing, education, and innovation.

    • Making safety funTransforming mandatory safety regulations into exciting and playful experiences can encourage people to embrace them and make them a part of their lives, leading to effective business building and avoiding setbacks.

      Creating a mandatory safety regulation, like a label on life jackets or wearing helmets, can be transformed from a scary or controversial topic into an exciting and playful one. As seen in the discussion with Aaron McLachlan, founder of Flag Guard, and Holly Thaggard, founder of Supergoop!, sharing innovative ideas and making safety fun can encourage people to embrace it and make it a part of their lives. Additionally, learning from others' experiences and mistakes can help entrepreneurs avoid setbacks and build their businesses more effectively. Trusting your gut and seeking help when needed are also crucial for success. The importance of safety, whether it's on the water or in business, should not be overlooked, but rather embraced and celebrated.

    • Contacting the 'How I Built This' teamYou can contact the 'How I Built This' team for advice or questions by leaving a voice memo at hibt@id.wundery.com or calling 1-800-433-1298.

      If you have a question or need advice, don't hesitate to reach out. The team behind the "How I Built This" podcast is here to help. You can contact them by sending a voice memo to hibt@id.wundery.com or calling 1-800-433-1298 and leaving a message. They will respond with potentially valuable advice. This episode was produced by a team of dedicated individuals, including J.C. Howard, Ramtina Robluy, John Isabella, Gilly Moon, Alex Chung, Carl Astavez, Casey Herman, Chris Messini, Elaine Coates, Katherine Seifer, Kerry Thompson, Sam Paulson, and Neva Grant. I'm Guy Raz, and I encourage you to share some information about yourself by filling out a short survey at Wondery.com/survey. If you enjoy the podcast, consider joining Wondery Plus for early access and ad-free listening on the Wondery app or on Apple Podcasts. Prime members can also listen ad-free on Amazon Music. Remember, no question is too small or insignificant. Reach out and let us help you on your journey.

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