AGL 354: Hannah Ryu and Veronica Shelton
About Hannah and Veronica
Today We Talked About
- Hannah's background
- Veronica's background
- AI
- Diversity in Design
- Leadership
- Creativity
- Solving Problems
- Showing up
- Data-Driven UI/UX
- UI/UX
- Ecosphere
Matt Frizzell is the Director of Engineering at Customer.io. With over 20 years of experience as a full-stack engineer, he has led diverse teams across industries such as security, advertising, healthcare, and SaaS. Matt is known for his servant leadership style, emphasizing team building and inclusivity. Based near Boston, Massachusetts, he enjoys playing pick-up basketball, mentoring young athletes, gaming with friends, and cherishing family time.
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Vitaly is the Chief Business Development Officer of the global Adtech video platform for publishers Viqeo. During his career, he managed to work with Google, META, Amazon Ads as well as the largest publishers & advertisers. He is also an Investor, Limited Partner at True Global Ventures (16+ projects). Vitaly has 15+ years of experience in AdTech, MarTech and project oversight, and 5+ years of experience in mentoring startups in AdTech and unit economics.
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Sean Falconer has a lofty goal: to make the digital economy safer. And he's doing so one API at a time. A former competitive programmer, entrepreneur, and expert storyteller, his many accomplishments include designing the software used to create ICD-11 at the World Health Organization, founding Proven.com, and leading developer relations teams at Google. When he's not interviewing industry insiders as one of the hosts of the popular Software Engineering Daily podcast or diving into all things data security and privacy on Partially Redacted, you can find this world-class tech talent serving as Head of Marketing and Developer Relations at Skyflow, the world's first and only data privacy vault delivered as an API.
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Lisa Nestor, a seasoned strategist in the financial services industry, is the Chief of Strategy at Airtm, an innovative online platform that provides financial services to people around the world. With her guidance, Airtm has facilitated over 26M transactions and helped hundreds of thousands of individuals access financial markets.
Passionate about building solutions that empower individuals by improving their financial capabilities, Lisa believes that everyone should have access to the tools they need to manage their finances effectively and participate in the global economy. Lisa has a strong background in digital assets, payments, and ecosystem development. An early employee of the Stellar Development Foundation, she led partnerships and ecosystem strategy from 2016 – 2020. She has played a crucial role in Airtm's success and has been instrumental in creating a platform that offers low fees and quick transaction times for users.
Lisa Nestor's dedication to empowering individuals and improving financial markets has helped to make Airtm a leader in the online financial services space, and her insights and expertise will undoubtedly continue to shape the industry.
Nick is the Founder and CTO of Dagster Labs, the company behind Dagster, a popular open-source data orchestration platform. Before Dagster Labs, he was a Principal Engineer and Director at Facebook from 2009 to 2017, where he founded the Product Infrastructure team and co-created GraphQL.
After cutting his teeth at Facebook, he pursued his passion for working on engineer pain points after hearing that data infrastructure was a big issue. He founded Dagster to address this issue, highlighting how quickly open-source projects were able to make an impact at legacy companies.
Dagster couldn’t come at a more critical time as data and ML engineering are beginning to drive both human and business decision-making.
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Debbie Levitt, MBA, is the CXO of Delta CX, and since the mid-1990s has been a CX and UX consultant focused on strategy, research, training, and Human-Centered Design/User-Centered Design. She’s a change agent and business design consultant focused on helping companies of all sizes transform towards customer-centricity while using principles of Agile and Lean.
She has worked in various CX and UX leadership and individual contributor roles at companies including Wells Fargo, Macy’s, StepStone, Sony Mobile, and Constant Contact. In the 2010s, San Francisco UX and marketing agencies had Debbie on speed dial. She completed projects for Traction, Fjord, LIFT, Rauxa, ROI·DNA, and Fiddlehead.
Clients have given her the nickname, “Mary Poppins,” because she flies in, improves everything she can, sings a few songs, and flies away to her next adventure.
Her new book, “Customers Know You Suck,” (2022) is the customer-centricity how-to manual. Start investigating what’s holding you back from improving customer-centricity. Learn how to be value-led: how much value we can frequently create for potential and current customers.
Outside of CX work, and sometimes during CX work, Debbie enjoys singing symphonic prog goth metal, opera, and New Wave. You can also catch her on the Delta CX YouTube channel.
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Tom Bairstow is a Creative Director, Designer & Founder of NorthHouse, a multi-award-winning creative studio focused on video & digital design for music, brands and live shows.
NorthHouse are globally recognized as a leading studio within the music and live events industry, working with the likes of Coldplay, Beyoncé, Adele, Katy Perry, Shawn Mendes, Lewis Capaldi, Ferrari, GQ, BAFTA, The NFL SuperBowl Half-time Show, The UEFA Euro's, The Rugby World Cup, and many more.
Most recently they projection mapped Buckingham Palace for the Queen's Jubilee and are currently working on shows globally.
Tom grew up in Bradford, West Yorkshire, attending Bradford Grammar School, Bradford Art College and Leeds Metropolitan Uni, graduating in 2008 with a BA Hons in Graphic Art & Design where he specialized in moving-image.
He pursued a career in music, playing in touring bands between 2006 - 2009 whilst developing a portfolio as a freelance video director and designer, creating live music visuals, music videos and event films.
In 2010, he moved to London to continue his freelance video work, which gradually progressed into Tom founding NorthHouse in 2012.
NorthHouse have gradually grown as a team over the years, beginning with just one employee in a tiny South London studio beneath a railway arch, into the global creative studio it is today with its UK studio in the heart of London Bridge.
Tom is passionate about creative business and helping people to find a path within the creative industry. He is a creative mentor, the ambassador for media at Big Creative Education College, London and gives talks to schools and Universities around the UK.
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Jon Perl is the co-founder and CEO of QA Wolf, a startup building the QA solution every engineering leader wishes for. Prior to QA Wolf, Perl led engineering teams in the healthcare and home services space, where he learned firsthand how difficult automated regression testing can be — and how critical it is for teams to have. His interest in software engineering comes from an overarching desire to eliminate boring, repetitive tasks and give people their time back. He has a dog named Finn and enjoys hiking.
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As a first-generation American born to parents of Caribbean descent, Kasheef attributes the alignment of his career and purpose to interventions and exposure to educational resources far outside of the community that raised him. With such a dichotomy between the two worlds he grew to know, an unshakeable commitment to be on the frontline of change was born. As the National Director of Dream.Org's tech program, Kasheef is responsible for the integrity of tech programs, trainings, and materials, ensuring that all offerings align with the mission, vision, and values of the organization.
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With over two decades of immersive experience in executive development, corporate leadership and human performance, Jim Bishop stands as a beacon of transformative leadership through his business, Conjunction Leadership. Jim's journey has taken him across the globe, coaching executives, diverse teams and orchestrating the modernization of leadership systems for transforming business units. Having collaborated with industry giants like Eli Lilly, Roche, and Elanco, Jim recognized the pivotal role of a visionary leader willing to first work on
themselves while revitalizing their culture.
This catalyzed the birth of Conjunction Leadership in 2020, where Jim provides executive coaching and team development solutions. As a certified coach by the International Coaching Federation and a Certified Leadership Facilitator with Blanchard, Jim's methods are a blend of science and art. He empowers executives through executive coaching, corporate culture consulting, and team effectiveness programs, focusing on holistic development within volatile contexts. At Conjunction Leadership, transformation starts within. The exclusive DISRUPT, BRIDGE, and GROW process guides leaders on a journey of self-discovery, mindset shifts, and measurable growth.
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