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    BONUS EPISODE: A Conversation About Middle East Boycotts Hitting Global Brands

    enJanuary 28, 2024

    Podcast Summary

    • Geopolitical conflicts impact businesses, specifically Israel-Hamas war and BDS movementCompanies with a global presence may face protests, sales losses, and PR challenges due to geopolitical conflicts, particularly the Israel-Hamas war and BDS movement, which can lead to shifts in consumer spending habits.

      The geopolitical landscape, including conflicts like the ongoing Israel-Hamas war, can significantly impact businesses, particularly those with a global presence. The boycott, divestment, and sanctions (BDS) movement against Israeli businesses, driven by the conflict, has resulted in protests, sales losses, and PR challenges for companies like Starbucks, McDonald's, and Zara. The BDS movement, which advocates for applying pressure on Israel to comply with international law, has been ongoing for almost two decades and has gained momentum following the October 2022 Israel-Hamas war. The consequences of these events can upend international relations and lead to shifts in consumer spending habits. Companies must be prepared to navigate such complex geopolitical issues and potential backlash from various stakeholders.

    • International Companies Face Boycotts Over Israeli Rights ViolationsBoycotts of international companies due to Israeli rights violations against Palestinians have led to empty branches and declining sales in Middle Eastern countries, with significant impacts on McDonald's, Starbucks, Coca-Cola, Pepsi, and others.

      Several international companies, including McDonald's, Starbucks, Coca-Cola, and Pepsi, have faced boycott calls and negative publicity due to their perceived involvement in supporting Israeli rights violations against Palestinians. The boycotts have led to empty branches and declining sales for these companies in Middle Eastern countries. McDonald's CEO has acknowledged the business impact, and shares of American Restaurants International, which operates KFC, Pizza Hut, Krispy Kreme, and Hardees in the Middle East, have significantly declined. Consumers, like Sara El Masri, believe that boycotting is an effective way to express their support for Palestinian rights, as they feel powerless to influence political decisions. Companies have responded by denying any political agenda or funding for military operations. The full impact on these companies' earnings will be clear in their next financial reports.

    • Boycotts as a powerful form of protest in regions with restricted activismConsumers are shifting towards local alternatives due to boycotts, leading to increased sales for some businesses and growing demand for transparency and ethical standards.

      Boycotts have become a powerful form of protest in regions like Egypt and the Middle East, where other forms of activism are heavily restricted. For many consumers, like Sara El Masri, this means choosing local alternatives over globally recognized brands that are on boycott lists. This shift in consumer behavior, driven by strong pro-Palestinian sentiment, has led to a significant increase in sales for some local businesses. Companies benefiting from these boycotts, such as an Egyptian soda maker, have reported a surge in sales. Moreover, consumers are becoming more conscious of their purchasing power and are demanding greater transparency and ethical standards from the brands they buy. This trend reflects a growing awareness of the human cost of consumption and a desire for accountability from corporations.

    • A rise in support for local brands in the Middle EastConsumers are actively seeking out and supporting local brands, leading to increased sales and interest from investors. This trend is expected to continue as people become more conscious of the impact of their purchases on local economies and global politics.

      The past few months have seen a significant rise in support for local brands, particularly in the Middle East, due in part to social media advocacy and consumer boycotts of Western brands. This trend has led to increased sales and interest from investors for local companies like Pierce Patas in Egypt and Astrolabe in Jordan. Consumers are actively seeking out local alternatives to global brands, leading to a shift in market dynamics. For instance, Pierce Patas, an old Egyptian soda maker, has seen its sales more than triple since the boycott began, as consumers seek out locally produced options. Similarly, Astrolabe, a Jordanian cafe chain, has experienced a surge in sales due to its competition with Starbucks, with consumers opting to support local businesses over multinational corporations. This consumer shift is expected to last, as more and more people become aware of the impact of their purchasing decisions on local economies and global politics.

    • Boycotts of Companies in Gaza: Long-lasting ConsequencesThe ongoing conflict in Gaza has resulted in serious boycotts of companies, particularly in the food and beverage sector, with potential long-term consequences. Social media is intensifying the situation, making it harder for companies to regain customers and trust.

      The ongoing conflict in Gaza has led to widespread boycotts of companies, particularly those in the food and beverage sector, with potentially long-lasting consequences. These boycotts, fueled by the intense situation on the ground and the digital footprint of social media, are being taken more seriously than in the past, making it harder for companies to regain customers and trust. The impact is not limited to food and beverage companies, as retailers have also been affected, and any business associated with US or European policies may face boycotts as well. With no end in sight to the conflict, the business landscape in the Middle East and Muslim majority countries could continue to shift.

    • Israeli-Palestinian conflict in Gaza and AI adoption in tech industryThe Israeli-Palestinian conflict persists, with international pressure for peace and limits on casualties. AI adoption in tech industry raises questions about dominance, risks, and future phases.

      The Israeli-Palestinian conflict in Gaza continues to unfold, with the US and Europe putting pressure on Israel to limit casualties and find a long-term resolution. Meanwhile, the adoption of artificial intelligence is a major topic in the tech industry, with questions surrounding which companies will dominate, where risks and unintended consequences lie, and what the next phase of AI adoption will look like. For more in-depth discussions on these topics, join Emily Chang at Bloomberg Tech in San Francisco on May 9th. Stay informed on these and other stories by listening to the Bloomberg Daybreak Europe podcast or visiting bloomberg.com and the terminal.

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    Theme Music: Thank you to Martin Molin of Wintergatan for providing us the rights to use their excellent music. 

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    4 Leadership Struggles I Had to Overcome

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    What are leadership struggles? Many leaders act as if the point they’ve reached in their careers was easy to reach. From my perspective, as I progressed throughout my career, I ran into many different struggles. These struggles are some that I believe every leader will encounter. Rather than hiding these struggles from you, I will be putting them out in the sunlight for all of you to see. I have come to realize that all leaders are alike. As much as we think we are different, we are not as unique as we think. We all share the same struggles. On today’s show, I will be discussing the various struggles all leaders face and how to counteract them.

    The first leadership struggle I’ve encountered is lonely leadership. As you progress through an organization it gets harder to find people that understand you. Great leaders are told that transparency is a must. Be transparent. Share things with others around you. While transparency holds importance, is it always the answer? Transparency is only important to a point. There are some things you should not be transparent about.

    You should never be transparent about your self-doubt. Being open about your struggles with employees can cause them concern about your organization. Secondly, never be transparent about your opinion of others. Especially key stakeholders. They will find out. My philosophy is to never burn a bridge no matter what. This decision has come back to benefit me throughout my career.

    Thirdly, never be transparent about confidential information shared with you. I’ve seen may promising leaders sidelined because of issues of integrity and trust. Building a reputation of integrity as a leader is crucial. It can be lost in just one decision. Don’t make that mistake. This will shatter your career. Being a leader is lonely. Who can you share things with? Your spouse? Not always. I remember when I was at Teligent and we were the hottest new thing. We were on the cover of Business Week, Forbes, WSJ, NY Times etc. My wife was at her hairdresser one day, and the hairdresser was drilling her about information on Teligent. He assumed she had access to confidential information and was getting aggressive. After that, me and my wife came to an agreement to protect her. I do not share any confidential information with her. Never. She doesn’t want to be in that position.

    Is there anyone you can be transparent with? Your coach or mentor. Let your board/shareholders know that you have a coach or mentor. If you’re going to share confidential information with someone, they should sign a non-disclosure agreement. All of this said, you will be lonely as a leader. It comes with the position. Do you have someone that you can be transparent with?

     

     

    What Got You Here Won’t Keep You Here

    Will the skills that helped you reach your position keep you there? These things will not keep you here or progress you in your career. Look at me for instance. My specialty is technical work. I have not touched technical work in 15 years. I had to learn new skills in order to advance. How did I learn those different skills? Right out of college, I was told by my mentor Bob that in order to find success, I had to broaden my playing fields. I knew my specialty very well, but I needed to have a variety of experiences. What did I do? I rotated in marketing, sales, finance, IT, etc. I did everything. While these experiences broadened my knowledge, it wasn’t enough. What were the skillsets that brought me to success?

    • Organization design - How do you structure a team? You have to be willing to adjust in order to create a successful organizational structure.
    • People Reading - Each person is unique and you have to commit to learning them.
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    • Objective Setting – How do you set good objectives? use OKR’s/make sure they are clear and measurable. Grant autonomy letting your experts use their skills to achieve ultimate success.

     

    Consequences of Ideas and Statements

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    Creative Self-Doubt

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    What type of innovator are you?

    Conceptual Innovators - “Think outside the box,” challenging conventional wisdom and suddenly coming up with new ideas. Conceptual innovators tend to peak early in their careers.

     

    Experimental Innovators - Accumulate knowledge through their careers and find groundbreaking ways to analyze, interpret and synthesize that information into new ways of understanding. The long periods of trial and error required for important experimental innovations make them tend to occur late in a Nobel laureate’s career. Success comes from recognizing that as an innovator we need to shift from the conceptual to the experimental.

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