Caring For Your Customers with Kimberly Pulito

Two of my favorite things are social selling and true crime. So when I came across Mackenzie Fultz, aka Freedom Barbie, I knew I HAD to have her on the show! She combines makeup and true crime in the best way. Mackenzie is a private investigator by day — or sometimes by night— and also runs a successful Seint business and has even been recognized for her sales and recruiting. What is her strategy? What is her secret? Well, it may surprise you! Listen in to how this highly entertaining private investigator accidentally joined a direct sales company, and created a life she loved. While your day job may not be as exciting as hers, there’s so much we can learn from Mackenzie about serving your audience with authenticity. 

• For crazy & fun PI stories (and awesome makeup videos), follow Mackenzie on Instagram! https://www.instagram.com/freedom\_barbie/
• Listen to Mackenzie's podcast, The Dating Detectives! https://linktr.ee/datingdetectives

Directly Different turns 3 in a few weeks, and I'm here to share the very BEST advice I've learned through conversations with our fabulous podcast guests. I want to hear your favorite takeaways from the podcast, too! 

• Follow me on Instagram and send me a DM! https://www.instagram.com/directlydifferentpodcast/

It’s back to school season for so many of us, and even if you’re not shopping for supplies and gearing up to pack lunches again, there’s no denying that a transition between seasons is coming! To help us get ready for a new season, I invited our guest, Bailey Baker, to share her story and to chat about some fun back-to-school hacks! From shoe shopping to lunch packing to divvying up simple chores, you’re definitely going to discover a new tip in today's episode that you can implement to make your home a more happy place!

Follow Bailey on Instagram for lots of mom-hacks and quick makeup tips! https://www.instagram.com/thebaileybaker/

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Follow Directly Different on Instagram! https://www.instagram.com/directlydifferentpodcast/

Customer care is one of the most vital parts of your business. If you don’t have customers, you don’t have a business, so it makes sense to take the responsibility of customer care very seriously!

Today, you are going to hear from Kimberly Pulito, a top leader with Scentsy, who has built a strong and thriving business in part because of her excellent customer care system. Kimberly is sharing exactly what she does to serve her customers well and to keep them coming back time and time again, as well as tips on how to level up your customer service. 

• Follow Kimberly on IG: https://www.instagram.com/wicklesskimberly/
• Check out Kimberly's YouTube channel: https://www.youtube.com/@wicklesskimberly
• Read the book Kimberly mentioned, Never Lose A Customer Again! (Affiliate Link): https://amzn.to/47HyU7Y
• Take a closer look at the Modern Direct Seller Academy: https://courses.moderndirectseller.com/mdsa-secret/aff/195/?cpn=tiffany-spies-mdsa

Think of the one trouble spot (or many spots) in your home right now that stresses you out because of the clutter! What if you reframed your mindset so you could finally declutter that area once and for all, giving you more than just a clean space — a sense of peace and tranquility that comes with living with less. Today's guest, Britt Behnke, is a minimalist mom with a successful Seint business. Listen in as she shares her journey with minimalism, as well as her best tips to start living a more minimalist life today.

• Follow Britt on IG! https://www.instagram.com/brittbehnke/

If you’ve been in the social selling space for any amount of time, you are probably familiar with Bob Heilig, a coach, mentor, and founder of Your Virtual Upline and of the program Love, Serve, Grow. Bob developed this program out of a heart to coach network marketers in a better way in order to grow meaningful businesses. I am so honored to share our recent conversation about his heart for teaching this better way, and why a transformational over transactional approach to our businesses will always produce more impactful results.

• Learn more about Love, Serve, Grow: https://courses.yourvirtualupline.com/lsg-waitlist/
• Check out Bob's podcast for tons of free training: https://yourvirtualupline.com/podcasts/
• Follow Bob on IG for more Love, Serve, Grow content! https://www.instagram.com/bob\_heilig/

Do you ever feel like there are a few puzzle pieces missing when it comes to your business, and that you must be the only one missing them, because it seems like EVERYONE ELSE has it all figured out?

The truth is, we all have these thoughts, and sometimes it takes someone who has been there to come along side us and show us where those missing puzzle pieces might be.

My guest today is Katy Ursta, a network marketing veteran with a touching story and over 11 years of experience. Katy wrote the brand-new bestselling book, Direct Sales Done Right, and she’s giving us a major sneak peek at what’s inside. In this episode, we’ll talk about mindset, making connections, and a surefire way to have a never-ending list of leads. 

• Follow Katy on IG: https://www.instagram.com/katywritescontent/
• Purchase your copy of the best-selling book, Direct Sales Done Right: https://chicinfluencer.com/direct-sales-done-right/

Have you ever felt like you're doing all the wrong things? Have you ever felt like everyone else has it all figured out and you don't? Have you ever thought "why am I doing all of this? Who do I think I am that I can even come close to accomplishing my goals?"

Well... you're not alone. Listen as I share my biggest podcasting mistake to date, and how I am actively working through the feelings of Imposter Syndrome. I hope it encourages you in some way! 

• Follow me on IG! https://www.instagram.com/directlydifferentpodcast/

If you’ve spent any time as a social seller, you know one important component of your business is live video. But SO many of us are afraid to hit that go live button and let our vulnerability shine.

Our guest today, Joy Farley, has made it her mission to empower entrepreneurs to embrace the potential of live video for their businesses. She is an expert in leveraging the authenticity of live videos to connect with customers, build trust, and ultimately grow our businesses. Today, she'll be sharing invaluable insights on how to overcome the obstacles that hold us back when it comes to using live video in business.

So, whether you're a seasoned social seller or just starting out, this episode is packed with practical tips and strategies that will help you step out of your own head and harness the power of live video to boost your social selling business.

• Follow Joy on IG and take advantage of her resources on mastering live video! https://www.instagram.com/livevideoswithjoy/

As social sellers, we're constantly juggling multiple responsibilities and striving to achieve our goals. But what if I told you that one of the most powerful tools for success lies in something as simple as a good night's sleep? Today’s guest, Tanessa Shears, is a health consultant for entrepreneurs. She specializes in biohacking techniques to double your energy and focus as an entrepreneur -- and couldn’t we all use a double dose of energy and focus?

Tanessa will share some practical tips and strategies to enhance your sleep quality and create healthy sleeping habits that fit into your busy lifestyle and help you become limitless in your entrepreneurial journey.

• Follow Tanessa on IG to learn more about how to double your energy and focus! https://www.instagram.com/tanessashears/
• Download Tanessa's biohacking playbook: https://tanessashears.com/playbook
• Learn more about the Becoming Limitless program: https://tanessashears.com/becominglimitless/
• Listen to the Becoming Limitless Podcast! https://tanessashears.com/podcast