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    Crisis in Higher Ed & Why Universities Still Matter with Marc & Ben

    enJanuary 14, 2024

    Podcast Summary

    • Universities in Crisis: An Industry, Business, and Form of OrganizationUniversities are essential but face numerous challenges and require structural understanding and improvement to remain viable and effective.

      Universities, despite their immense importance, are currently facing numerous challenges and are in a state of crisis. Mark and Ben, co-founders of A16Z, approach this topic structurally, discussing universities as an industry, business, and form of organization. They argue that universities matter tremendously to individuals and society, but are in crisis, and the opportunity is to improve them while remaining open to new entrepreneurial opportunities. They have personal connections to this issue and aim to provide perspective that might help those working to make universities better. Universities are essential, but they require structural understanding and improvement to remain viable and effective.

    • From religious institutions to breeding grounds for elitesHarvard, founded as a religious school, evolved into a prestigious institution producing American leaders and shaping public policy, with international influence.

      Modern universities, such as Harvard which is over 400 years old, have evolved over centuries into complex institutions that serve multiple functions. They started as religious institutions providing religious training, but over time they incorporated elements of classical education from English universities and became the breeding ground for the American elite, producing graduates who have run the country and shaped public policy. The influence of these universities extends beyond their campuses, making it essential to examine their current issues and potential changes. Additionally, the international recognition and prestige of American universities, with many world leaders sending their children to study there, underscores the significance of their role in society.

    • Universities as bundles of services and functionsUniversities have evolved from religious institutions to hybrid models, but leaders must assess if current bundles still make sense in today's digital age, addressing funding disparities between liberal arts and technical education.

      Universities have evolved over time from being primarily religious, classical education institutions to hybrid models incorporating both liberal arts and technical education, and more recently, taking on social, political, and ideological roles. This evolution has resulted in universities being bundles of various services and functions. Pre-internet, the bundle was necessary for access to knowledge and information, but in today's digital age, the pressure on the bundle is immense. As leaders, it's important to assess whether the current bundle still makes sense or if changes should be made. For instance, universities have historically been divided physically and philosophically between liberal arts and technical education, with one side often receiving more funding and resources than the other. These hybrids of religious, classical, and technical institutions continue to evolve, and it's up to leaders to decide how to adapt and thrive in this ever-changing landscape.

    • Universities serve multiple roles in societyUniversities function as more than education institutions, contributing economically through foreign students and endowments, and socially as credentialing agencies, research bureaus, and policy think tanks.

      Universities function as more than just institutions of higher education. They serve various roles in society, including as credentialing agencies, research bureaus, policy think tanks, moral instructors, social reformers, immigration agencies, sports leagues, hedge funds, and even adult daycare and dating sites. These various functions contribute to the economic structures and public perception of universities. For instance, foreign students pay full freight and play a crucial role as international recruits, while endowments have grown significantly over the last 30 years. Universities also serve as places where students date and get credentials for future relationships. Additionally, professors are hired and tenured based on their research, and universities set public policy and foster values. Understanding these diverse roles can provide valuable context for evaluating the importance and impact of universities in today's world.

    • The value of a college degree goes beyond educationThe sheepskin effect refers to the income boost a graduate receives due to the diploma itself, making the degree's value multifaceted.

      The value of a college degree may not solely lie in the learning received, but also in the fact of graduating. Economists refer to this as the sheepskin effect, where the value of the diploma itself contributes significantly to a graduate's income. Universities heavily rely on federal funding, making the potential compromise or cut-off a significant concern. During the Trump administration, proposed changes to the research grant process and potential budget cuts raised concerns about the economic impact on universities. The economics professor Brian Kaplan, in his book "The Case Against Education," argues that the value of a college degree is not just about the education received but also the credential of graduating. This concept is also evident in Silicon Valley, where being admitted to prestigious universities, even without completing the degree, can still serve as a valuable credential.

    • Impact of Admissions and Graduation on Degree ValueHistorically, standardized testing and graduation contributed to the value of a degree by indicating intelligence and work ethic. However, universities are eliminating standardized testing and grade inflation is making graduation easier, weakening the degree's value as a signal for future employers.

      The value of a degree is not solely determined by the education received, but also by the admissions process and graduation. Historically, standardized testing during the admissions process acted as an IQ test, indicating basic intelligence. Graduation, on the other hand, served as a conscientiousness test. However, universities are voluntarily ending the use of standardized testing for admissions, leading to the surrender of the IQ component of the credential. Additionally, the trend of grade inflation, making it easier for students to graduate, weakens the graduation component's value as a signal of work ethic and dedication. These changes could significantly impact future employment opportunities. The incentives for grade inflation include student evaluations, development of future donations, and the natural organizational evolution of lenient grading standards.

    • The Value of University Credentials is Being QuestionedAngry parents, false complaints, degree inflation, and international employers' confusion are weakening the value of university degrees, but the internet is helping to reduce information asymmetry and maintain their worth.

      The value of university credentials is being questioned due to several factors. Angry parents and the potential for false complaints can distract administrators, leading to a weakening of the credential. The inflation of degrees, especially those from extension schools that are difficult to distinguish from the traditional ones, can water down the value of degrees. International employers may not fully understand the gradations of American degrees, leading to confusion. However, the internet is helping to reduce information asymmetry, making it easier for employers to distinguish between degrees. Despite these challenges, the value of university credentials has not significantly decreased yet, but there are growing discussions among CEOs and hiring managers about the changing landscape.

    • The role of prestigious degrees in hiring is evolvingCompanies are broadening their candidate pool and relying less on degrees from elite universities for hiring, while the education system adapts with new methods of assessment and learning.

      The traditional role of prestigious degrees, such as those from Harvard, MIT, or Stanford, in the hiring process is changing. Companies are starting to cast a wider net and validate candidates through their own testing and interview processes, rather than relying solely on degrees from elite universities. The education system itself is also evolving, with the bundling of different types of education including humanities, STEM, and social sciences. The removal of standardized tests like the SAT and the shift towards self-paced learning may impact the identification of gifted students and the hiring practices of employers in the future. It's uncertain how this will unfold, but it's clear that the traditional hierarchy of education is being challenged and redefined.

    • Is higher education worth the investment?The value and affordability of higher education are major concerns due to the 'sheepskin effect' and the student loan crisis, leaving many graduates with large debts for degrees that may not guarantee well-paying jobs

      The value and affordability of higher education, particularly in the context of student loans, have become major issues. The "sheepskin effect" suggests that some degrees may not be as valuable in the job market as assumed. Meanwhile, the student loan crisis leaves many graduates burdened with large debts that can't be discharged through bankruptcy. The recent bailouts of student debt, while providing relief, don't address the fundamental issue: for many, college is not worth the investment due to the cost and the potential lack of return in terms of well-paying jobs. This situation raises questions about the economic viability of higher education and the moral hazard of potential future bailouts. Ultimately, it's crucial to debate whether the education and degrees being offered are generating graduates capable of securing market wages, as the current system may be unfairly burdening students with debt for degrees that don't pay off.

    • Student loan crisis due to rising education costsThe value of college education varies, but costs remain high, leading to a student loan crisis and misalignment between student demand and university offerings.

      The rising cost of higher education, particularly degrees from prestigious institutions, is significantly outpacing inflation and creating a student loan crisis. The credential itself may not be worth the exorbitant cost, and the financial structures of universities assume this trend will continue. The value proposition of a college education varies greatly depending on the tier of college and the specific degree, yet they often cost the same. The allocation of resources within universities is not always aligned with student demand, leading to a mismatch between what students want to study and what is offered. This complexity in the education market calls for a more nuanced discussion and analysis, considering the diverse needs of students, donors, faculty, and other stakeholders.

    • The role and economic value of universities being questionedControversy over abandoning core education mission due to economic considerations, students demanding jobs and return on investment, research university model under scrutiny for pressure to publish and replication crisis.

      The role and purpose of universities are being questioned, particularly in relation to their economic value and their focus on research. Some states are canceling degree programs they deem to be economically unviable, which has sparked controversy over whether institutions are abandoning their core education mission. Students increasingly demand jobs and a return on investment, leading to debates about the social function of universities and the importance of well-rounded education. The research university model, which heavily influences American higher education, has come under scrutiny due to concerns about the volume and validity of published academic papers. With an estimated 3 million academic papers published annually, some studies suggest that the actual scientific progress may be stagnant or even declining due to the pressure to publish and the replication crisis. These issues raise important questions about the future direction and priorities of universities.

    • Concerns over quality and impact of academic researchIssues with reproducibility, low citation rates, and lack of readership plague humanities and liberal arts research. Funding methods are seen as corrupting and inefficient, but groundbreaking discoveries still emerge from universities.

      There are concerns about the quality and impact of a significant portion of research being published in academic journals, particularly in the humanities and liberal arts. These concerns include issues with reproducibility, low citation rates, and lack of readership. Furthermore, the way government funding is allocated for research is seen as corrupting and inefficient, often favoring incremental, shallow research over breakthrough discoveries. Despite these challenges, there are still important and groundbreaking discoveries coming from universities, and it's crucial for society to continue funding and supporting the work of brilliant scientists.

    • The role of experts and universities in shaping political policiesOnce seen as trusted advisors, universities now face criticism for political bias and extreme policy recommendations, raising questions about their continued role in shaping political policies

      The role of experts and universities in shaping political policies has significantly evolved over the centuries. Around a century ago, the idea emerged that as societies became more complex, it would be impractical for the average person to fully understand policy issues. Instead, a class of secular experts was proposed to study these issues in depth and provide recommendations to politicians. This model worked well during its time, but it has faced criticism in recent decades due to the increasing polarization of university faculties and the partisan nature of policy recommendations coming from these institutions. The Great Depression and World War II marked a period of debate over the effectiveness of this model, and today, there is ongoing discussion about whether this approach still holds merit. The radical imbalance in faculty political affiliations and the extreme policy recommendations that result raise questions about the continued acceptance of universities as trusted advisors in the political process.

    • 8 words: Overlooked research on police brutality and raceUniversities' failure to acknowledge and promote important research on sensitive social issues can have detrimental consequences, such as the defund the police movement and an increase in murders of black people, and could potentially impact funding and support for higher education.

      The academic system, particularly in the context of research on sensitive social issues, can fail to acknowledge and promote important findings, leading to detrimental consequences. This was exemplified by a black professor's research on police brutality and its connection to race, which was overlooked in favor of less credible sources, ultimately contributing to the defund the police movement and an increase in murders of black people. Furthermore, the declining trust in universities among a significant portion of the population, specifically those on the right, could potentially impact the funding and support for higher education and its vital role in informing policy. Morality, as a complex and ever-evolving concept, plays a significant role in society and its institutions, including universities, and the implementation of moral instruction through social reform, such as DEI initiatives, can be contentious and challenging to debate.

    • Assumptions about diversity matter in hiringAssuming talent exists in all populations leads to effective hiring, while assuming it's lacking can perpetuate inequality. Hire based on merit, not background.

      Assumptions about diversity, equity, and inclusion are crucial in building a diverse workforce. However, the approach to achieving this goal can vary. The speaker argues that starting from the assumption that talent exists in all populations leads to a more effective approach. This involves having the right criteria for each job, recruiting widely, and creating a work environment where everyone feels valued. On the other hand, assuming that talent is not present in certain groups can lead to a degenerative cycle of racism and poor retention. It's essential to avoid making race and gender explicit hiring criteria, as this can create a second-class citizenship experience for new hires. Instead, focus on finding the best talent regardless of background and ensure that everyone is hired on the same criteria. The success of Andreessen Horowitz as a diverse venture capital firm is a testament to this approach.

    • Challenges in Changing University Morals and Social ClimateDespite the difficulties, genuine leadership and a willingness to face consequences are necessary for effective university policy changes.

      The current moral and social climate in universities is deeply entrenched, making it challenging for meaningful change. The speaker shares his experience of trying to address issues like faculty attrition and the importance of systemic thinking, only to be met with resistance. He also mentions the legal complexities surrounding diversity programs and their potential replacements. Despite these challenges, he emphasizes the need for genuine leadership and a willingness to face the consequences of systemic changes. The speaker believes that without this, attempts to rethink university policies will continue to be ineffective. The moral doctrines in universities, as the speaker points out, are not ancient and tested like religious texts but rather relatively new inventions. This lack of historical foundation and the fear of backlash make it difficult to challenge and change the status quo.

    • Misconceptions about Legacies in Higher EducationLegacies in higher education refer to large donors, not guaranteed admission. Ethical concerns arise from the blurring lines between amateur and professional athletics and the rising cost of education leading to student loan debt.

      The concept of a "legacy" in higher education is often misunderstood. While some may believe that being a legacy guarantees admission, it actually refers to large donors who can afford to pay significant sums of money to secure a spot for their children. This practice raises questions about meritocracy and the value of degrees, especially when considering the rising cost of education and student loan debt. Another issue is the exploitation of student athletes in major college sports, where they are essentially used as labor without proper compensation. The emergence of professional sports and the blurring of lines between amateur and professional athletics have led to ethical concerns and potential negative consequences for the credential's value.

    • NCAA's College Athletics Raises Ethical and Economic QuestionsThe NCAA's current system for college athletics raises concerns about fair compensation for student athletes and the potential for exploitation, while also contributing to an entitlement culture among graduates.

      The NCAA's current system for college athletics raises ethical and economic questions. While some student athletes are paid through scholarships and football revenue, many do not receive fair compensation for their labor. The revenue generated from these programs is substantial and essential for universities, particularly at big schools where alumni donations play a significant role. This creates a discrepancy between the college experience for students who attend university and those who do not. Furthermore, there is a growing concern about an entitlement culture among graduates, with some psychologists describing the current educational environment as reverse cognitive behavioral therapy. The system's complexity and potential for exploitation call for a reevaluation of the NCAA's approach to college athletics and student compensation.

    • Higher education system reinforces victim mentality, flawed rape adjudication processThe higher education system's flawed rape adjudication process and victim mentality reinforcement can lead to mental health issues, lack of accountability, and perpetuate emotional distress, funded by taxpayer money through student loans and research grants.

      The current higher education system in some cases inadvertently reinforces a victim mentality among students, which can lead to increased reports of mental health issues and a lack of accountability. Universities are required by law to adjudicate rape cases on campus, creating a flawed and subjective system with no formal legal process, no objective standard of evidence, and no defense for the accused. This environment, combined with the presence of alcohol and drugs on campus, can result in incidents that further perpetuate emotional distress. All of this runs on taxpayer money through various funding streams, including federal student loans and research grants, which raises questions about the value and impact of the education being provided.

    • Dominance of accredited institutions in US higher educationAccredited US institutions, with federal funding and administrative bureaucracy, escalate tuition and limit new competition, spending funds on admin rather than students or research.

      The higher education system in the United States is dominated by a select group of accredited institutions that receive a significant amount of federal funding. These institutions have the ability to escalate tuition rates due to an infinite federal backstop for student loans, leading to a high operating cost structure with a large administrative bureaucracy. Endowments at these institutions are also substantial but are often restricted by donors for specific programs, limiting the flexibility of the administrators in managing the funds. The accreditation process, outsourced to third-party associations made up of universities themselves, creates a barrier for new institutions to enter the market, leading to an education cartel. These institutions are not running on high margins and are spending the money coming in, with a significant portion going towards administrative expenses rather than taking on more students or research.

    • Universities face financial risks from various funding sourcesUniversities depend on multiple funding sources and face potential risks from changes in federal loans, research grants, sports funding, tax structures, and donor support, exacerbated by declining public trust and support.

      While universities may appear financially stable from the outside, they are in fact highly dependent on various funding sources and face potential risks from changes in access to federal loans, research grants, sports funding, tax structures, and donor support. The declining public trust and support for universities, as evidenced by a significant drop in Gallup's survey results, further exacerbates these risks and raises questions about the long-term sustainability of the current funding structure. Institutions need to consider the potential loss of tax breaks, research funding, student loans, and other sources of revenue and assess whether there is sufficient political will to maintain the current structure in the face of declining public support. The growing partisanship of universities and their potential alienation of a large portion of the voter base could also pose significant challenges. The ability of university leaders to predict and address these issues is an open question.

    • Addressing Challenges in Universities: Reform, Create, or UnbundleExplore solutions like reforming universities, creating new institutions, or unbundling functional components to attract and develop top students, ensuring universities' long-term success and relevance

      The current issues facing universities could have existential consequences if left unchecked. To address these challenges, there are several potential solutions. First, reforming the existing institutions by focusing on the needs of students and creating a value proposition that attracts and develops the brightest minds. Second, creating new competitive institutions that may be able to tackle some of the problems if reforming the current ones proves too difficult. Third, exploring entrepreneurial opportunities by unbundling the various functional components of universities and creating separate businesses or entities to handle each aspect. This could include nonprofit organizations, independent research institutes, and startups. Ultimately, the focus should be on attracting and developing top students to ensure the long-term success and relevance of universities.

    • Universities' complex structures and unique challengesDespite tenure policies and complex decision-making, universities' strengths offer solutions to adapt and progress

      Universities, with their strong assets such as beautiful campuses, esteemed faculty, and global reputations, face unique challenges due to their complex organizational structures and lack of clear ownership or founders. Tenure policies make it difficult to remove faculty members, and the absence of a single entity with ultimate authority complicates decision-making. These issues can hinder progress and adaptability. However, the strengths of universities provide a solid foundation to address these challenges and find solutions. We look forward to discussing potential ways to navigate these complexities in future conversations.

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    Check out everything a16z is doing with artificial intelligence here, including articles, projects, and more podcasts.

     

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    Please note that the content here is for informational purposes only; should NOT be taken as legal, business, tax, or investment advice or be used to evaluate any investment or security; and is not directed at any investors or potential investors in any a16z fund. a16z and its affiliates may maintain investments in the companies discussed. For more details please see a16z.com/disclosures.

    a16z Podcast
    enMay 16, 2024

    How Discord Became a Developer Platform

    How Discord Became a Developer Platform

    In 2009 Discord cofounder and CEO, Jason Citron, started building tools and infrastructure for games. Fast forward to today and the platform has over 200 million monthly active users. 

    In this episode, Jason, alongside a16z General Partner Anjney Midha—who merged his company Ubiquiti 6 with Discord in 2021—shares insights on the nuances of community-driven product development, the shift from gamer to developer, and Discord’s longstanding commitment to platform extensibility. 

    Now, with Discord's recent release of embeddable apps, what can we expect now that it's easier than ever for developers to build? 

    Resources: 

    Find Jason on Twitter: https://twitter.com/jasoncitron

    Find Anjney on Twitter: https://twitter.com/AnjneyMidha

     

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    Please note that the content here is for informational purposes only; should NOT be taken as legal, business, tax, or investment advice or be used to evaluate any investment or security; and is not directed at any investors or potential investors in any a16z fund. a16z and its affiliates may maintain investments in the companies discussed. For more details please see a16z.com/disclosures.

     

    Related Episodes

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    A16z Podcast

    Key Takeaways 

    • Universities still matter, especially the really good ones; the decisions made at elite universities end up influencing the future of the country 
    • The bundling of the university is evidence that it has evolved; however, it is important for university leaders to continually evaluate that bundle to ensure that it makes sense
    • The main credentialing of the college degree is in two parts: the fact that you were admitted and the fact that you graduated 
    • The admissions process is an IQ test and the graduation process is a conscientiousness test 
    • For many degrees, the degree is worth less than the wage that it will command in the free market 
    • University tuition rates have increased 2-3x more than the general inflation rate; if current trends continue, the cost of a four-year education at an elite university will cost $1M
    • Increasingly, the policy recommendations that come out of the think tank component of universities are sharply partisan and extreme
    • Stanford and Yale have more administrative staff than they have students! 
    • Universities are highly dependent on their current model continuing indefinitely; they are not as fiscally stable as they may seem from the outside perspective 
    • In 2015, 57% of American voters had a positive view of American universities; in 2023, that number fell to 36% 
    • Entrepreneurial opportunities tend to emerge when an industry experiences systemic shifts 


    Read the full notes @ podcastnotes.org




    In this one-on-one conversation, Marc and Ben tackle the university system – what has certainly been a hot topic that’s been dominating the news over the past few months. As Marc states at the top of the episode, universities matter tremendously to our world, but they’re currently in a state of crisis.

    Together, Ben and Marc take a “structural” look at higher education, delving deep into the twelve functions of the modern university.  They also unpack the numerous challenges that universities face today – student debt and the replication crisis, among them. 

    They also discuss topics including DEI, student athlete admissions, accreditation, inflation, and much more. 

    As colleges face an existential threat that could have long lasting repercussions, how can we find ways to improve these institutions, while being open to new entrepreneurial opportunities in education?

    Check out the Ben and Marc show: https://link.chtbl.com/benandmarc

     

    Stay Updated: 

    Find a16z on Twitter: https://twitter.com/a16z

    Find a16z on LinkedIn: https://www.linkedin.com/company/a16z

    Subscribe on your favorite podcast app: https://a16z.simplecast.com/

    Follow our host: https://twitter.com/stephsmithio

    Please note that the content here is for informational purposes only; should NOT be taken as legal, business, tax, or investment advice or be used to evaluate any investment or security; and is not directed at any investors or potential investors in any a16z fund. a16z and its affiliates may maintain investments in the companies discussed. For more details please see a16z.com/disclosures.

    Crisis in Higher Ed & Why Universities Still Matter with Marc & Ben

    Crisis in Higher Ed & Why Universities Still Matter with Marc & Ben
    A16z Podcast

    Key Takeaways 

    • Universities still matter, especially the really good ones; the decisions made at elite universities end up influencing the future of the country 
    • The bundling of the university is evidence that it has evolved; however, it is important for university leaders to continually evaluate that bundle to ensure that it makes sense
    • The main credentialing of the college degree is in two parts: the fact that you were admitted and the fact that you graduated 
    • The admissions process is an IQ test and the graduation process is a conscientiousness test 
    • For many degrees, the degree is worth less than the wage that it will command in the free market 
    • University tuition rates have increased 2-3x more than the general inflation rate; if current trends continue, the cost of a four-year education at an elite university will cost $1M
    • Increasingly, the policy recommendations that come out of the think tank component of universities are sharply partisan and extreme
    • Stanford and Yale have more administrative staff than they have students! 
    • Universities are highly dependent on their current model continuing indefinitely; they are not as fiscally stable as they may seem from the outside perspective 
    • In 2015, 57% of American voters had a positive view of American universities; in 2023, that number fell to 36% 
    • Entrepreneurial opportunities tend to emerge when an industry experiences systemic shifts 


    Read the full notes @ podcastnotes.org




    In this one-on-one conversation, Marc and Ben tackle the university system – what has certainly been a hot topic that’s been dominating the news over the past few months. As Marc states at the top of the episode, universities matter tremendously to our world, but they’re currently in a state of crisis.

    Together, Ben and Marc take a “structural” look at higher education, delving deep into the twelve functions of the modern university.  They also unpack the numerous challenges that universities face today – student debt and the replication crisis, among them. 

    They also discuss topics including DEI, student athlete admissions, accreditation, inflation, and much more. 

    As colleges face an existential threat that could have long lasting repercussions, how can we find ways to improve these institutions, while being open to new entrepreneurial opportunities in education?

    Check out the Ben and Marc show: https://link.chtbl.com/benandmarc

     

    Stay Updated: 

    Find a16z on Twitter: https://twitter.com/a16z

    Find a16z on LinkedIn: https://www.linkedin.com/company/a16z

    Subscribe on your favorite podcast app: https://a16z.simplecast.com/

    Follow our host: https://twitter.com/stephsmithio

    Please note that the content here is for informational purposes only; should NOT be taken as legal, business, tax, or investment advice or be used to evaluate any investment or security; and is not directed at any investors or potential investors in any a16z fund. a16z and its affiliates may maintain investments in the companies discussed. For more details please see a16z.com/disclosures.

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    Practice Breeds Success

    Host Carter Foley talks with St. Ambrose University freshman and winner of the 2020 U.S. Amateur Bowling Championship Cameron Crowe.

    The two discuss how Crowe first got into the sport, the influence his family and coaches have had on his success, and Crowe's ambitions to be part of a professional league.

    From The Bleachers is a podcast from the studios of KALA-FM, St. Ambrose University, Davenport, Iowa, USA.

    Fighting Bee Bowling with Nate Stubler

    Fighting Bee Bowling with Nate Stubler

    In this episode, Logen Howell has a chat with St. Ambrose senior Nate Stubler. Stubler talks about what led to his collegiate bowling career, how COVID-19 has impacted his senior season, and if plans to continue with the sport after graduation.

    Season 3 of From The Bleachers focuses on senior athletes at St. Ambrose University. This series is a student-produced podcast from KALA-FM.

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    In this episode, Logen talks to St. Ambrose University men’s tennis coach John Rohlf. They discuss how the team has adapted play in the midst of a pandemic, how the team has developed since he began coaching, and how he's adjusted to a new AD. 

    From The Bleachers is a student-produced podcast from the studios of KALA-FM, St. Ambrose University, Davenport, Iowa, USA.