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    About this Episode

    Managing health extends beyond hospital doors. In an age where technology innovations are king, providers and patients are all asking the same question, "Why is this so hard!?". Until it's Fixed tackles the current problems, tough questions and highlights how health care technology is reshaping the health care system.

    Recent Episodes from Until It's Fixed

    Season 3 Finale: Together in Health

    Season 3 Finale: Together in Health

    EPISODE SUMMARY: 

    We’re at the end of Season 3, and we’ve covered a lot of new ground on what’s being done to make health care work better for everyone. Hosts Callie Chamberlain and Dr. Kenny Poole share their favorite moments and reflect on the biggest takeaways from conversations with over 30 guests this year.

     

    HIGHLIGHTS:

    [03:52] Callie and Dr. Poole discuss their biggest takeaways from the season

    [07:30] The hosts recap great pieces of advice from our guests as well as share their own perspective  and words they live by 

     

    RESOURCES:

    Until It’s Fixed: A Health Care Podcast – Season 3 | Optum

    The views, opinions, endorsements and content expressed in this podcast do not necessarily reflect the views, opinions or policies of Optum.

    Visit optum.com for more information about how Optum is helping to create a healthier world.

    One Thing Today: Your Health & Having Kids

    One Thing Today: Your Health & Having Kids

    EPISODE SUMMARY:

    Fertility is something you may not think about until you’re ready to have children. But, like all areas of your health, issues that impact your fertility may start years before that time arrives. Dr. Lisa Saul from UnitedHealthcare joins us to explain why thinking about your reproductive health now can make a difference later as well as what steps you can take today.

    HIGHLIGHT:

    [1:15] Dr. Lisa Saul shares what’s being done to improve education around fertility and health support.

    RESOURCES:

    How to protect and maximize your fertility (optum.com)

    GUEST:

    Dr. Lisa Saul, MD, MBA, National Medical Director – Maternal Health, UnitedHealthcare

    For more on fertility, check out the full episode with guests Gabriela Marmolejos from Advisory Board and Nikki Battiste, CBS National News correspondent.

    The views, opinions, endorsements and content expressed in this podcast do not necessarily reflect the views, opinions or policies of Optum.

    Visit optum.com for more information about how Optum is helping to create a healthier world.

    Figuring Out Fertility

    Figuring Out Fertility

    EPISODE SUMMARY:

    When it comes to your health, fertility isn’t always something that’s discussed. If you’re trying to get pregnant now, or may consider having children in the future, it’s helpful to understand your reproductive health. Or, someone in your life may be thinking about their fertility and looking for support. Join us as we talk with Gabriela Marmolejos, a senior research analyst at Advisory Board who specializes in maternal health, and Nikki Battiste, a CBS News correspondent, who shares her personal fertility story.

     

    HIGHLIGHTS:

    [03:00] Gabriela Marmolejos discusses what can affect fertility. 

    [06:35] Nikki Battiste talks about how to support someone who is struggling on their fertility journey.

     

    RESOURCES:

    How to protect and maximize your fertility (optum.com)

    GUESTS:

    Gabriela Marmolejos, Senior Research Analyst, Advisory Board

    Nikki Battiste, CBS National News Correspondent

    The views, opinions, endorsements and content expressed in this podcast do not necessarily reflect the views, opinions or policies of Optum.

    Visit optum.com for more information about how Optum is helping to create a healthier world.

    One Thing Today: Green Flags

    One Thing Today: Green Flags

    EPISODE SUMMARY:

    When it comes to any relationship, it takes two people to make it work. And, a doctor-patient relationship is no different – both people have a role to play in communicating, which helps build trust. This week, we look at how you can create or improve a relationship with your doctor by talking with guests from both sides: Dr. Maria Hale, a patient experience expert at Optum, and Omase Lassey, a patient and health advocate.

     

    RESOURCES:

    What makes a good doctor? 7 signs you have a great one | Optum


    GUESTS:
    Dr. Maria Hale, Chief Patient Experience Officer, Optum Tri-State

    Omase Lassey, patient and health advocate

     

    For more on finding the right doctor for you, check out the full episode with guest Dr. Soo Rhee from Healthgrades.


    The views, opinions, endorsements and content expressed in this podcast do not necessarily reflect the views, opinions or policies of Optum.

    Visit optum.com for more information about how Optum is helping to create a healthier world.

     

     

    Why The Right Doctor Matters

    Why The Right Doctor Matters

    EPISODE SUMMARY: 

    Many studies show having a strong relationship with your doctor really matters. People who like their doctor report fewer health issues and a higher quality of life compared to those who don’t. That’s because the more comfortable you are with your doctor, the more likely you may be to follow their advice – or go to them when you’re struggling. We talk with Dr. Soo Rhee from Healthgrades (part of RVO Health,) the #1 platform for finding a doctor and a leader in health care transparency, about how to not just find a doctor but the right doctor for you.

    HIGHLIGHT:

    [04:48] Dr. Soo Rhee talks about how Healthgrades helps patients to make empowered and informed decisions.

    RESOURCES:

    Healthgrades

    What makes a good doctor? 7 signs you have a great one | Optum

    How different mental health professionals help you heal I Optum

    GUESTS:

    Dr. Soo Rhee, VP Medical Science, Quality Solutions, Healthgrades

    The views, opinions, endorsements and content expressed in this podcast do not necessarily reflect the views, opinions or policies of Optum.

    Visit optum.com for more information about how Optum is helping to create a healthier world.

    One Thing Today: Understanding Medical Expense Accounts

    One Thing Today: Understanding Medical Expense Accounts

    EPISODE SUMMARY: 

    A side of your health and well-being that may be top-of-mind is health costs and how to save for or manage them. Health insurance can play a part, but there are other financial tools that could be available to you. Author, podcast host and financial influencer Michela Allocca from “Break Your Budget” joins the conversation to break down a common, yet often underutilized, benefit for managing health costs—medical expense accounts. While you may be familiar with HSAs and FSAs, a recent survey* found roughly one-third of Americans who were eligible for an HSA did not have one. And, of those who did, roughly half had not contributed in the last year. We’ll talk about how these accounts can help you—and your loved ones—save money on health care costs.

    *Journal of the American Medical Association (JAMA)

    GUEST:

    Michela Allocca, founder of online personal finance platform “Break Your Budget,” author, entrepreneur, and financial analyst 

    RESOURCES:

    Medical Expense Eligibility Tool

    Health savings accounts (HSAs) (optumbank.com)

    What are medical expense accounts? | Optum

    11 Surprising Things You Can Buy With HSA or FSA Dollars | Optum

    Home (breakyourbudget.com)

    The views, opinions, endorsements, and content expressed in this podcast do not necessarily reflect the views, opinions or policies of Optum.

    Visit optum.com for more information about how Optum is helping to create a healthier world.

    One Thing Today: Step It Up

    One Thing Today: Step It Up

    EPISODE SUMMARY:

    Habit tracking, like writing down what you’re eating/drinking, can help keep you honest when working towards a health goal. When it comes to getting more movement into your day, using a wearable fitness tracker or your phone can help. Some experts recommend aiming for 10,000 steps a day to get maximum health benefits but others say just getting up and getting moving is really the most important thing – no matter the number. National board-certified health and wellness coach Corin Groustra joins us to talk about ways to sneak more activity into your day.


    GUEST:
    Corin Groustra, national board-certified health and wellness coach

     

    RESOURCES:

    How to get physical activity into your day (optum.com)

    Walking for weight loss (optum.com)

    Step Up for Summer - Explore routes in a city near you. (uhcstepup.com)

    For more on how wellness and reward programs are supporting healthy habits, check out the full episode.


    The views, opinions, endorsements and content expressed in this podcast do not necessarily reflect the views, opinions or policies of Optum.

    Visit optum.com for more information about how Optum is helping to create a healthier world.

    Rewarding Healthy Habits

    Rewarding Healthy Habits

    EPISODE SUMMARY:

    What motivates you to stay healthy? It’s different for everyone, but some people find participating in health and wellness rewards programs through their employer or health insurance company really pays off. If you adopt simple habits like tracking your steps or getting an annual physical, you may have opportunities to earn dollars, which you can use in a variety of ways. 

    Samantha Baker from UnitedHealthcare joins us to talk about how health and wellness rewards programs are changing to better fit your life and Jodi Baldel, a participant, talks about how getting involved in a wellness program helped her reach personal goals.

    HIGHLIGHTS:

    [03:46] Samantha Baker discusses the unique ways wellness program participants can earn rewards. 

    [16:32] Jodi Baldel talks about how participating in a wellness program helped her get ahead of her health and fitness goals. 

    RESOURCES:

    UnitedHealthcare Introduces New Rewards Program With a Modern Approach to Well-Being - UnitedHealth Group

    UHC Rewards

    Wellness and rewards programs for members | UnitedHealthcare (uhc.com)

    Workplace Wellness and Fitness - Optum

    GUESTS: 

    Samantha Baker, Chief Consumer Officer for UnitedHealthcare’s commercial business 

    Jodi Baldel, health and wellness rewards program participant

    The views, opinions, endorsements and content expressed in this podcast do not necessarily reflect the views, opinions or policies of Optum.

    Visit optum.com for more information about how Optum is helping to create a healthier world.

    One Thing Today: Where To Get Care?

    One Thing Today: Where To Get Care?

    EPISODE SUMMARY:

    Having health care that meets you where you’re at is always important. But when you’re not feeling well or have a medical emergency, knowing where to get care can be critical for your health – and also helpful for your wallet. During a crisis, you’re more likely to pick the first place you see – which may not be the best option. We’ll break down primary care, nurse lines, telehealth, urgent care and emergency rooms so you can find the right fit for health situations ranging from small to serious.

    RESOURCES:

    UHC: Where to go for medical care

    UHC: Quick comparison chart

    For more on the experience of finding health care when it comes to retail health clinics and rural communities, check out the full episode.

    The views, opinions, endorsements and content expressed in this podcast do not necessarily reflect the views, opinions or policies of Optum.

    Visit optum.com for more information about how Optum is helping to create a healthier world.

    From Checkouts To Cows

    From Checkouts To Cows

    EPISODE SUMMARY: 

    Over the last few years, retail health clinics have grown by over 20%* – opening in stores you visit for everything from groceries to home goods. Dr. David Carmouche from Walmart Health joins us to discuss the growth of retail health as well as how it fits into people’s daily lives. 

    And, as the health industry expands to better meet you where you’re at, we talk with Beth O’Connor, host of The Rural Health Voice podcast and past president of the National Rural Health Association, about the unique challenges rural Americans face getting the care they need.

    *Forrester research

    HIGHLIGHTS:

    [04:14] David Carmouche discusses the latest trends in retail health and how it’s meeting people where they’re at.

    [15:35] Beth O’Connor talks about unique ways to solve rural health challenges. 

    RESOURCES:

    Home - NRHA (ruralhealth.us)

    Rural Healthcare (walmart.com)

    Walmart and UnitedHealth Group Collaborate To Deliver Access to High-Quality, Affordable Health Care

    GUESTS: 

    Dr. David Carmouche, Senior Vice President of Omnichannel Care Offerings at Walmart

    Beth O’Connor, Executive Director of the Virginia Rural Health Association (2022 National Rural Health Association president) and host of The Rural Health Voice podcast

    The views, opinions, endorsements and content expressed in this podcast do not necessarily reflect the views, opinions or policies of Optum.

    Visit optum.com for more information about how Optum is helping to create a healthier world.