Deborah Glatter | Shift Performance Reviews From Painful to Transformational

Those first travelers making their way West did so without a roadmap. But in taking the opportunity, they paved the way for the nation’s expansion.

That spirit of the West is very much rooted in Tara Stingley and the Nebraska law firm of which she is a partner. As the first woman to serve on Cline Williams’ executive committee, she challenged other members to think about how they defined issues and the impact of their decisions.

She also established her niche as an employment law expert within the legal community. Laying down that foundation has paid dividends in affording her opportunities, as it can for you, too. And unlike that first wave of westward travelers, you don’t have to go forward blindly; Tara has tips to help you build your roadmap to greater visibility.

In this episode of The Lawyer’s Edge podcast, you’ll hear about the payoff potential in raising your profile and building your brand as a subject-matter expert and how to start proactively doing it (even if you’re still a young lawyer). Tara will also discuss the importance of representation, the need for professional women to stop underestimating their value, what plays into a client’s decision to pick you over others, and so much more!

1:51 - How Tara became a lawyer and partner at Cline Williams and how the law firm differs from others

9:51 - The importance of Tara’s role as the first woman on the firm’s executive committee

13:22 - Why you should strive to increase your visibility as an expert in your field, even when you can’t see an immediate payoff

20:58 - How lawyers can create branding opportunities for themselves rather than wait for them to appear

25:06 - The mindset you need for approaching opportunities to raise your profile and ultimately get clients you want to work with

29:40 - An essential piece of advice for professional women (especially those dealing with imposter syndrome)

Connect with Tara Stingley

Tara Stingley is a Partner Cline Williams and the Chair of it’s Labor and Employment Law section. Cline Williams, established in 1857, is Nebraska's oldest existing law firm and is a full-service firm with approximately 60 lawyers working in 5 offices located in Nebraska and Colorado. Tara is also the firm's primary representative to the Employment Law Alliance, the largest international network of labor and employment lawyers. Tara focuses her practice on employment law, advising businesses in a variety of industries on compliance with federal, state, and local employment laws and regulations.

Cline Williams

Employment Law Alliance

Tara Stingley on LinkedIn 

Mentioned In How to Become a Visible Expert in Your Practice Area

Get Connected with The Coaching Team at hello@thelawyersedge.com

The Lawyer’s Edge

SPONSOR FOR THIS EPISODE…

Today’s episode is brought to you by the coaching team at The Lawyer’s Edge, a training and coaching firm which has been focused exclusively on lawyers and law firms since 2008. 

Each member of The Lawyer’s Edge coaching team is a trained, certified, and experienced professional coach AND either a former practicing attorney or a former law firm marketing and business development professional. Whatever your professional objectives, our coaches can help you achieve your goals more quickly, more easily, and with significantly less stress.

To get connected with YOUR coach, just email the team at hello@thelawyersedge.com.

Are you up late at night, pulling all-nighters, and burning out from the fast-paced nature of your job as a lawyer? 

As a former litigator, Charlène Gisèle loved all of it! She reveled in the things you’re not supposed to love. While she was thriving in her environment, though, she got a wake-up call that made her realize that she’d been neglecting something along the way. 

All signs pointed to burnout that affected her health and marriage. She took a drastic turn and eventually changed her focus from litigation to burnout prevention and high performance. Now, she’s fueled with a mission to lead the way in helping lawyers, leading law firms, and Fortune 500 companies optimize performance and transform their lives and businesses by banishing burnout.

In this episode of The Lawyer’s Edge podcast, you’ll learn how to optimize your performance and happiness through burnout combat and prevention. Charlène will reveal the 3Ds linked to neglect caused by stress and burnout, five aspects to determine where you are on the burnout spectrum, small shifts you need to decrease or break away from burnout, and so much more!

2:01 - The incident that made Charlène ask, “Will I survive my success?” and caused a career pivot

5:25 - Charlène’s radical approach to educating herself on ways to combat burnout and the mission it fueled within her

7:45 - How Charlène approaches lawyers who might not be as open to learning more about anything they suspect is woo-woo or out there

9:52 - Pain points (and their signs and symptoms) that affect those in the legal industry the most

11:37 - How the term ‘burnout’ gets misused and how Charlène figures out where someone is on the burnout spectrum

17:32 - What you can do to start stepping away from, minimizing, or preventing burnout (even if you have a really heavy workload)

23:22 - Why you should not just do anti-burnout techniques when you need to and how to anchor them as habits easily

26:56 - Example of how Charlène tailored a blueprint for working out for a hyper-successful client who didn’t feel he had the time for it

31:02 - A quick way to boost your energy and optimize the way you feel in the morning

32:05 - What law firms and organizations can do to help people overcome burnout challenges

35:33 - A recommendation that may help rekindle the love you have for your profession

Connect with Charlène Gisèle

Charlène Gisèle is a former Big Law litigator turned High-Performance Coach and founder of the unique Charlène Gisèle® Coaching method. Charlène empowers high-achieving professionals to prevent and recover from burnout without having to sacrifice their career.

The power of her approach is not to work less, it is about recovering more, which is why her expertise has been featured in major publications and is sought after by world leading organisations and professionals.

Charlène Gisèle | Instagram | LinkedIn

The Charlène Gisèle Show

Mentioned In Banish Burnout to Optimize Performance and Happiness with Charlène Gisèle

Get Connected with The Coaching Team at hello@thelawyersedge.com

The Lawyer’s Edge

Sponsor for the episode...

Today’s episode is brought to you by the coaching team at The Lawyer’s Edge, a training and coaching firm which has been focused exclusively on lawyers and law firms since 2008.

Each member of The Lawyer’s Edge coaching team is a trained, certified, and experienced professional coach AND either a former practicing attorney or a former law firm marketing and business development professional. Whatever your professional objectives, our coaches can help you achieve your goals more quickly, more easily, and with significantly less stress.

To get connected with YOUR coach, just email the team at hello@thelawyersedge.com.

Paula T. Edgar, Esq. is the CEO of PGE Consulting Group LLC, an organizational strategy firm providing training and educational services to promote professional development and DEI. As a sought-after keynote speaker and facilitator, Paula develops customized programming for attendees, integrating personal branding, relationship building, and business development into each event. Additionally, she hosts the Branding Room Only podcast, which features career stories and strategies on how industry leaders and influencers have built their personal brands. 

As a civic leader, Paula is active in numerous organizations and social justice initiatives, including serving as a New York City Bar Board Officer, a Commissioner of the American Bar Association’s (ABA) Commission on Women, and as a past President of the Metropolitan Black Bar Association (MBBA). She was also a 2015 Council of Urban Professionals (CUP) Fellow and a Trustee of the Ellis L. Phillips Foundation. 

Having written for and been featured in publications, including the New York Times and Bloomberg Law, Paula has received awards like the Ruth Whitehead Whaley Service Award and the Ms. JD “Women of Inspiration” award. As an attorney, she practiced employment and workplace discrimination law for the New York City Commission on Human Rights. Paula has developed the Engage Your Hustle method, which teaches professionals to elevate their endeavors by asserting themselves boldly. 

In this episode…

Law is a relationship-based profession. Because people are at the core of what you do as a lawyer, being approachable, likable, and REAL can be the key to growing the connections that lead to success and enjoyment. That means being professional, of course, while still showing up as your authentic self.

Through adversity and unimaginable loss, former practicing lawyer and DEI advocate Paula Edgar has remained authentic and evolved her leadership skills to forge connections and promote inclusivity. She maintains that authenticity is a scale presented on various levels depending on the situation. You must identify an ideal level of interaction and engagement and present yourself accordingly through a crafted elevator pitch. Observe how your audience responds and leverage emotional intelligence to adjust your interactions. If executed correctly, your personal brand should inspire inclusivity and a sense of belonging.

Join us for this episode of The Lawyer’s Edge Podcast as Elise Holtzman welcomes highly energetic guest Paula Edgar, a former practicing lawyer and the CEO of PGE Consulting Group LLC, to chat about building a personal brand by being boldly authentic. Paula reveals how adversity has shaped her leadership approach, offers advice for lawyers who want to build their own unique brands, and shares practical tips for fostering genuinely inclusive environments.

Gina Zapanta is the Co-founder and Partner of Z.A. Lawyers, a firm dedicated to protecting injured workers’ rights. She is also the CEO of AlderLaw and the Founder of Empowered with Gina, a platform for women to embrace empowerment. Passionate about helping others empower themselves through education, motivation, and community-building, Gina offers events and wellness retreats for women to embrace their power and live life on their terms.

As an advocate for employees and injured people, she has experience in contracting, healthcare management, and personal injury strategic partnership development. Gina served a two-term appointment on the Los Angeles County Employees Retirement Association’s Board of Retirement and was appointed to the California Organized Investment Network Commission by the California Insurance Commission.

Dedicated to addressing education and food insecurities in underserved communities, Gina and her husband established a $100,000 endowment at Loyola Law School Los Angeles for a first-generation Latina to attend law school. She also contributes to many other causes to help further access to quality education and additional opportunities. Through her charitable contributions, Gina demonstrates the value of investing in yourself and others. 

In this episode…

If you think you’re too busy to devote time and attention to having a deep impact on your own life and the lives of others, think again! Meet Gina Zapanta, a practicing attorney and the Founder of Empowered with Gina.

With an unwavering commitment to community empowerment, self-empowered lawyer Gina Zapanta has created programs and endowments to offer transformational opportunities to motivated women and lawyers. Making a consequential difference in the community begins by helping yourself; you must remain accountable for your actions and decisions and develop your ideal life to achieve self-love. In addition to self-satisfaction, charitable contributions allow you to market your law firm authentically, developing a mission that extends beyond the scope of traditional law.

Listen in as Elise Holtzman, host of The Lawyer’s Edge Podcast, interviews Gina about how to invest in yourself and others through community involvement and a fierce devotion to pursuing success and bringing others with you. Gina doesn’t pull any punches as she shares the benefits of women’s empowerment programs, the typical barriers to freeing up time for what you really want, and how to empower yourself personally and professionally.

Kelly Rittenberry Culhane is the Founder and Managing Partner of Culhane Meadows, the largest full-service, women-owned law firm in the US. She is a member of the firm’s insurance and outsourcing practice groups, where she handles sourcing human resources, professional services, consultant functions, and risk management counseling. Kelly has over 20 years of experience advising clients on insurance and risk-management matters. Her authenticity makes her a trustworthy and reliable advisor to her clients.

As a former trial attorney at one of the world’s largest firms, Kelly represented individual accountants and the Big Three firms in complex regulatory matters and was appointed to serve on a task force for a Fortune 100 company advising on CPA regulatory issues. Since 2014, she has been recognized by her peers and clients as one of D Magazine’s Best Lawyers in Dallas. 

Kelly has been named “First Person” by Womenetics, an organization focused on advancing women as business leaders. As a member of the Board of Directors for the National Center for Missing and Exploited Children, she mentors and advocates for survivors of exploitation and human trafficking. Through her charitable contributions, Kelly makes a considerable difference for herself and her community. 

In this episode…

Most lawyers want to create positive impact for themselves and others. But how do you do that when faced with daily responsibilities, a mountain of work, and constant pressure to bill hours?

After experiencing burnout from working 100-hour weeks at a global law firm, Kelly Rittenberry Culhane created an innovative law firm that defies traditional structures. She implemented an objective formulaic compensation system and established an environment that allowed women and diverse individuals to thrive. If you’re facing an internal battle and are struggling to take action, Kelly advises being realistic with yourself to gain the confidence to make profound decisions. By venturing out of your comfort zone, subverting established norms in the legal profession, and remaining humble, you can impact yourself and your clients.

In this episode of The Lawyer’s Edge Podcast, Elise Holtzman interviews Kelly Rittenberry Culhane, a Founder and the Managing Partner of Culhane Meadows, about making a difference by being true to yourself. Kelly talks about her involvement with YoungLives, how she attracts attorneys who share her firm’s values and goals, and her history as a litigator.

Carolyn Blessing is a Partner at Locke Lord LLP, a premier full-service law firm. In her practice, she focuses on IP pharmaceutical matters and Hatch-Waxman litigation. With experience in the FDA regulatory, food and beverage, and pharmaceutical industries, Carolyn represents pharmaceutical and biotechnology companies in all aspects of federal IP litigation, including pre-litigation, fact and expert discovery, claim construction, motion practice, pre- and post-trial, and appellate phases.

Carolyn serves on Locke Lord’s women’s initiative committee and served as the hiring partner for the Chicago office. Before joining Locke Lord, Carolyn was a lead associate for a family of four complex patent litigations at Kenyon & Kenyon LLP, involving both patent infringement and Hatch-Waxman litigation. She also assisted with all aspects of patent prosecution and counseling for biotechnology companies. 

Carolyn is the National Board Co-chair of the Coalition of Women’s Initiatives in Law, a non-profit membership association supporting women in law firms and companies. She has been involved in numerous leadership positions at the organization and serves as a board member and Co-chair of the Professional Development Committee for Chicago Women in Intellectual Property. Dedicated to promoting women in the legal profession, Carolyn demonstrates how women’s initiatives maximize impact. 

Mehtap Cevher Conti is a Partner at Hogan Lovells’ Corporate and Finance Practice, where she focuses on asset finance in the aviation and transportation industries. She has experience working with clients on secured debt, revolving credit facilities, leveraged and operating leases, and portfolio acquisitions. Mehtap also handles asset-backed structured financing for commercial and investment banks, insurance companies, financial institutions, aircraft operating lessors, and airlines.

Having managed financial transactions involving multiple global jurisdictions, she advises clients on the purchasing and lease financing of corporate aircraft and helicopters. Before joining Hogan Lovells, Mehtap worked in private practice, where she focused on global transportation finance. She has been recognized in The Legal 500 US for asset finance and leasing and by Chambers & Partners for transportation and aviation finance.

Mehtap serves in leadership positions in multiple organizations and non-profit associations, including those promoting the advancement and retention of women in the legal profession. As the National Board Co-chair of the Coalition of Women’s Initiatives in Law, she promotes women’s initiatives for maximum impact in the legal industry.

In this episode…

As the legal profession continues to tackle the twin challenges of women lawyers leaving the law more frequently than men and a disproportionately low percentage of women in leadership positions, internal and external women’s initiatives have become a welcome source of information and support. What are the top things women’s initiatives can do to have a positive impact on the retention and advancement of women in the profession?

As fierce advocates for women in law, associates Carolyn Blessing and Mehtap Cevher Conti note three core pillars of effective women’s initiatives: programming, networking, and credentialing. These associations should foster authentic relationships with women and help them build their careers. Initiative leaders can also recruit and recommend other women for leadership roles, instilling confidence and community. By providing networking opportunities and mentorship in both internal and external women’s initiatives, you can strengthen your firm and provide alternative perspectives.

On today’s episode of The Lawyer’s Edge Podcast, Elise Holtzman hosts Carolyn Blessing and Mehtap Cevher Conti, private practice attorneys and Co-chairs of the Coalition of Women’s Initiatives in Law, who talk about enhancing value and driving change through women’s initiatives. Together, they describe the Coalition’s goals, how women’s initiatives promote diversity and leadership, and how to enhance the effectiveness of these organizations. 

Audrey Miller is an Operational Excellence Consultant at Calibrate, an executive search and organizational consultancy helping law firms optimize their talent, processes, and performance. Calibrate offers executive search and talent management operations strategies like business assessments, analytics and implementation, and leadership advice to help law firms reach their fullest potential in revenue, operations, and growth.

As a strategic advisor to law firm leaders, Audrey helps business services teams enhance efficiencies and collaboration, improve the alignment of structure, roles, and accountability, and identify and communicate ROI. Before joining Calibrate, she spent over a decade in marketing and business development at various firms ranging from a top Am Law 100 firm to a litigation boutique. In these roles, Audrey developed and implemented initiatives to strengthen client relationships and grow firm revenue. 

She partners with key stakeholders to evaluate and optimize people, processes, and systems, boosting the performance of legal marketing and business development teams. With broad experience, practical guidance, and a results-oriented approach, Audrey instructs law firms on the practicalities and importance of supporting revenue enablers. 

In this episode…

Many law firm leaders resist the prospect of outsourcing C-level executives to manage firm operations. Yet those same attorneys typically lack the time and effort required to drive strategy and growth, reducing consistent revenue generation and limiting the growth of the firm. How can law firm leaders collaborate with executives to optimize revenue, operations, and performance?

According to law firm performance driver Audrey Miller, legal marketers, business developers, and other executives are revenue enablers who leverage their expertise to manage firm operations, allowing attorneys to focus on their strengths. When acquiring these professionals, firm leaders must consider their revenue and operational goals to fill relevant positions. Communicating expectations with these executives and allowing them to develop relationships with firm members and understand current practice operations is crucial for success.

In this episode of The Lawyer’s Edge Podcast, Elise Holtzman sits down with Audrey Miller, the Operational Excellence Consultant at Calibrate, to discuss how law firm leaders can work with “revenue enablers” to optimize performance. Audrey addresses foundational hiring considerations for small to midsize firms, pertinent operational and leadership trends in the legal industry, and the knowledge gap between managing partners and law firm administrators.

Heidi K. Brown is the Associate Dean for Upper Level Writing at the New York Law School and a former litigator in the construction industry. As a University of Virginia School of Law graduate, she earned her master’s degree in applied positive psychology in 2021. Heidi is an internationally recognized speaker and the author of three books about lawyer and law student well-being, including The Introverted Lawyer, Untangling Fear in Lawyering, and The Flourishing Lawyer.

Having struggled with performance anxiety as a law student, attorney, and new law professor, Heidi untangled her fears and embraced authenticity as a powerful asset in teaching and practicing law. She advocates for openly discussing stressors, anxieties, and fears in the legal profession. 

Heidi has garnered several awards for her work, including recognition for outstanding contributions to well-being and legal education from the Association of American Law School’s section on balancing well-being and legal education. She helps quiet and anxious law students and lawyers harness individual strengths to become advocates for work and achieve optimal performance and well-being. 

In this episode…

When facing public speaking anxiety and other stressors, lawyers and law students are often told to fake it until they make it or simply conquer their fears. Yet this advice is futile for introverts who rely on quiet spaces to recharge. How can lawyers (whether or not they are introverts) overcome these anxieties by leveraging their authentic personas, and how can law firm leaders support this practice?

Having wrestled with introversion, social anxiety, and shyness, legal well-being advocate Heidi K. Brown struggled to overcome deeply embedded fears of judgment and criticism that caused her to shut down. After researching these widespread experiences, she learned that while these lawyers often can’t perform in the same manner as their extroverted counterparts, they can harness unique skills through legal writing and creative problem-solving to gain confidence and execute their authentic selves. This requires deconstructing fears by identifying their physical manifestations. When law firm leaders encourage creativity and authenticity, they benefit from optimal performance, potential, and intelligence.

In today’s episode of The Lawyer’s Edge Podcast, Elise Holtzman interviews Heidi K. Brown, a prolific author on how lawyers thrive and the Associate Dean for Upper Level Writing at the New York Law School, about promoting lawyer and law students’ performance and well-being. Heidi describes the difference between introversion and shyness, how she honed an authentic public speaking persona, and notable takeaways from her books.

Shaun Jardine is the Managing Director of Big Yellow Penguin, which encourages businesses to adopt alternative pricing methods. As a non-practicing solicitor and mediator, Shaun served as the Commercial Director and CEO of Brethertons LLP, a top UK 250 law firm. During his tenure, he led the design and implementation of a value-based pricing project that reflected the services delivered to clients.

Shaun is the author of Ditch The Billable Hour!, which is scheduled for publication on January 22, 2024. With experience in marketing and business development, he has created large and exceptional legal teams in niche areas, including property management debt recovery, catastrophic injury, and leasehold enfranchisement. 

As an international speaker, Shaun has spoken at business and legal industry events in the UK and the US to advocate for business pricing changes. With a unique insight into what makes law firms tick, he helps them understand why and how to transition from billable hours to value pricing. 

In this episode…

Law firms have employed the billable hour pricing method for decades. Should they keep doing it? It turns out that the billable hour can actually hinder revenue growth and that value-based pricing is a viable, growth-oriented alternative when used properly. What are the benefits of value pricing, and how can law firms implement it to boost their bottom lines?

Lawyers aren't always receptive to change, so when introduced to the concept of value pricing, they may resist based on the belief that their clients won’t benefit from it. However, having implemented value-based pricing at a leading law firm, seasoned mitigator Shaun Jardine says that allowing clients to choose between various service levels priced accordingly creates transparency and maximizes the service value clients receive. Additionally, this system provides clients with clear terms and conditions while ensuring more precise financial forecasting for firms. Implementing value pricing requires creating a pilot program to categorize and price each service appropriately to maintain consistency throughout the firm. 

In today’s episode of The Lawyer’s Edge Podcast, Elise Holtzman welcomes Shaun Jardine, the Managing Director of Big Yellow Penguin and the author of Ditch the Billable Hour: Implementing Value-Based Pricing in a Law Firm, to talk about transitioning from the billable hour to value pricing. Shaun explains the differences between flat fee billing and value-based pricing, how to structure service prices, and his career trajectory from recovering lawyer to value pricing advocate.

Erin Kuzz is a Founding Partner and Lawyer at Sherrard Kuzz LLP, a labor and employment law firm. In her practice, she assists employers in various aspects of the employment relationship, including pre-screening and hiring, employment contracts, training and development, and employment standards issues. Erin also consults with non-union employers and helps unionized employers manage issues like bargaining and grievance arbitration and ending employment relationships.

Erin is recognized as one of Canada’s leading labor and employment lawyers by Lexpert, Chambers Global, Who’s Who Legal, and Best Lawyers. As a leading lawyer, she is a Fellow of the College of Labor and Employment Lawyers and the former Chair of the Labor and Employment Section of the Ontario Bar Association. 

Erin speaks frequently at national conferences about various labor and employment law topics and has taught at Canada’s leading law schools. Having founded Sherrard Kuzz in 2001 and practiced for over 25 years, she understands that investing in your lawyers’ personal and professional growth is crucial for firm success. 

In this episode…

Traditionally, attorneys remained loyal to a single firm, advancing from junior associate to partner. Today, lawyers shift from firm to firm to pursue greater development opportunities with leaders who prioritize their personal and professional endeavors. In particular, women lawyers struggle to balance raising children, caring for aging parents, and excelling in their careers. How can law firms invest in their attorneys to retain top talent?

As a seasoned attorney, Erin Kuzz received backlash and harsh demands from male senior lawyers. After taking the reins and becoming a partner, she gained the respect of her peers. Having witnessed young lawyers leave firms that don’t nurture their abilities and needs, Erin recommends these firms remain flexible to allow attorneys to prioritize responsibilities and explore additional growth opportunities. Even if your lawyers leave your firm to pursue other possibilities, they’re more likely to return when you invest in their personal and professional development.

In today’s episode of The Lawyer’s Edge Podcast, Elise Holtzman hosts Erin Kuzz, the Founding Partner and Lawyer at Sherrard Kuzz LLP, to talk about the investments law firms should make in their lawyers. Erin shares her initial mistakes as a partner, how to manage burnout as a female lawyer, and the lessons she learned from some of her most valued mentors.