Digital and Legal Trends For Care Homes in 2024 - special Care Home Management podcast

Sustainability has never been a more important subject for care homes. 

Potential residents and their families are asking questions they have never asked before. And regulators, like the CQC, are including sustainability policies in their regulation procedures.

In a recent Care Home Management podcast, three people from companies providing services to care homes came together to discuss sustainability and how it is a subject that will be given even more prominence.

They were James Read, Chief Marketing Officer, of Zellar; Christina Larkin, Chief Data and Marketing Officer at JLA; and Nicole Fenton, Marketing Manager, Ontex Global.

They discuss:

• How care home owners are responding to the calls to be more sustainable
• The reaction of managers and carers and other stakeholders
• Where can things clash? For example. sustainability versus infection control?
• How will sustainability in care homes evolve over the next few years?

Join our panel and host Alan Rustad.

Podcast sponsored by Rotacloud.

Listen to all our industry-leading podcasts here.

Care Home Management is the UK's leading media brand for care home providers and managers.

The start of a new year is always a time for looking ahead and also reviewing the previous 12 months. 

Every January Christie & Co, specialist advisor for buying and selling businesses, brings out its Business Outlook where it does just that. 

In a special Care Home Management magazine podcast, we caught up with three of their regional leaders, Rob Kinsman, South and West; Lee Howard, North and Midlands; and Martin Daw, Scotland.

·         How robust is the care sector?

·         Where is demand coming from?

·         Where is investment coming from?

·         Local authorities and private sector challenges

·         The benefits of investing in better facilities

·         Impact of predicted interest rates and a General Election

Podcast hosted by Alan Rustad.  Listen to all our podcasts here.

Care Home Management is the UK's leading media brand for care home providers and managers.

The Care Home Awards are benchmarks for innovation and excellence and the closing date for the 2024 Awards is the end of January.

Listen to our short podcast interview with commercial director Helen Warrilow, development director Matt MacNamara and event manager Rose Freeman as they discuss this year's awards for CHM publishing editor Steve Hemsley.
Find out:

• Why it's not too late to enter
• How the Care Home Awards team can help you with last minute entries
• Why you care home's positive stories should be told
• The positive impact of Awards on a care home's reputation and its workforce
• How to celebrate with others at the Awards Lunch and ceremony in May.

Tune into all our industry-leading podcasts here.

Care Home Management is the UK's leading media brand for care home providers and managers.

The start of a brand new year is always a time for reflection on what has passed and a look ahead to what the next 12 months will offer.

On our latest podcast, sponsored by Rotacloud, Care Home Management brought together two experts to look ahead at both what the Care Quality Commission’s new assessment framework will mean for care home regulation and whether operators are as up to speed as they should be with using digital social care records that the CQC will be demanding.

Our experts Philippa Doyle, partner and head of social care at Hempsons solicitors and Daniel O’Shaughnessy, delivery manager at Digital Care Hub, which used to be known as Digital Social Care, discussed what care homes should do to prepare for the new framework and how they can seek help to ensure they equip themselves with the right systems. 

They discuss:

• Whether the CQC framework will improve quality of care
• How to finally move from paper to digital in 2024

Podcast hosted by Alan Rustad.

Join us for the final podcast of 2023. Tune into all our podcasts here.

Care Home Management is the UK's leading media brand for care home providers and managers.

In our latest industry-leading podcast, we look at the subject of insurance and why care homes need to be on top of their cover.   We talk to specialist Towergate and discuss:

• Why insurance cover is obligatory and essential for peace of mind
• How digitalisation has increased risks
• How we are seeing more claims against senior individuals in care homes
• How insurance can protect from reputational damage.

Join host Alan Rustad as he talks to Towergate's divisional claims manager Michael Glanton and trading director Carolyn Baker-Mellor.

Tune into all our podcasts here.

Care Home Management is the UK's leading media brand for care home providers and managers.

Running a care home with plenty of digital help, whether it be in the shape of the care given, the deployment of staff, or just bookkeeping tasks, has transformed the way homes operate over the past few years.

Tune in to our latest industry-leading podcast where are expert panel discusses:

• Are home operators now fully on board with using digital technology to truly deliver better care?
• Turning digital ambition into action
• How much further can care homes can go with the introduction of digital?
• Opportunities from Artificial Intelligence
• Do care homes have the right infrastructure to maximise what is on offer from digital technology? 
• What does a multi-channel approach look like?

Join our expert panel comprising Jon Anderton, managing partner, Cambridge Telecom; James Maynard, director of product marketing, The Access Group; and James Revell, director of contact solutions at Whistl.

Podcast hosted by Alan Rustad. Podcast sponsored by Rotacloud.

Care Home Management is the UK's leading media brand for care home providers and managers.

In our latest Supplier Special podcast, we talk to The Care Home Interior Co's managing director Kerry Southern-Reason about how any refurbishment must take into account the needs of the residents and of the planet.

She discusses:

• How investing in better care home interiors boosts occupancy
• How taking pride in the look of your care home tells families that you care
• Thinking about sustainability – can you recycle furniture and furnishings?
• How the right look and furnishings help residents to feel safe and secure
• Remembering this is the residents’ home so does the interior and the furnishings used reflect this?
• Top tips for improving your care home interior on a set budget

Join host Alan Rustad.

Listen to all our industry-leading podcasts here.

Care Home Management is the UK's leading media brand for care home providers and managers.

Care homes are always being encouraged to tell their positive stories.

You can only do this if you are on top of your PR and marketing. You need to know what to say and how to say it to different audiences across different media and marketing channels.

In our latest industry-leading podcast our experts discuss:

• Why care homes should focus on their positive human interest stories
• How to get the best value from any marketing and PR budget 
• How  video can bring any care home storytelling to life.
• Why positive marketing can be crucial in boosting a care home's reputation locally
• Finding and using good news stories from residents and their families.
  
  There is even some great advice to get your care home on local TV to share stories of great care.
  
  Join our experts; York Woodford-Smith, from Five On A Bike; Adam James, from Springup PR and Colette Lowe from Chew PR.
  
  Podcast hosted by Steve Hemsley and sponsored by soft skills training consultancy Hendrix Training.

Care Home Management is the UK's leading media brand for care home providers and managers.

The Care Quality Commission outlines fundamental standards that should be provided for residents. These include person centred care, dignity and respect, consent, safety and safeguarding from abuse.

Join our expert panel to discuss what this all means for care homes today.

Our panellists discuss: 

• Why fundamental standards are as important as ever
• The CQC's  planned changes
• Why everyone in a care home organisation must understand the standards
• How the standards keep staff safe too
• The role standards play when recruiting 
• The role they play when planning a training strategy
• How the standards impact on care home equipment and premises
• Understanding the regulations and your obligations

Join our experts: Philippa Doyle, partner at Hempsons; Gary Hook, managing director at Edify Training;  Andy Backhouse, UK client services director CAS Recruitment, and Helen Buchan, head of product at JLA.

Podcast hosted by Alan Rustad and sponsored by Hendrix Training.

Tune into all our industry-leading podcasts here.

Care Home Management is the UK's leading media brand for care home providers and managers.

Recruitment and retention of care workers is arguably the key challenge for most care providers in 2023. 

On our latest industry-leading podcast the experts discuss:

• Why the care sector cannot ignore the issue of pay when it comes to retention and recruitment
• How staff shortages impact on the quality of care
• Are there any short-term solutions to the long-term staffing problems
• The role of professional development and training
•  Why care homes need a Leadership Mindset
• How care can recruit people in other sectors who have the right transferrable skills
• What can care learn from other industries?
•  Why we need more innovation around staffing
• The importance of having real company value
• How employee wellbeing can play a big part in retaining your best people

This podcast is a must-listen for any care home owner or manager looking for solutions to its staffing challenges.

Join:  Dee Newton from Craven Consultancy Services; Charles Armitage from Florence and Zameer Nazarali from SimplifyER.

Your host is CHM's publishing editor Steve Hemsley and the podcast is sponsored by CAS Recruitment, a leading recruiter sourcing carers from the Philippines for more than 20 years.

Care Home Management is the UK's leading media brand for care home providers and managers.