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Wing It Unhinged - The Evolution of B2B Journeys - Wing It Episode 94 by Goose Digital
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Digital Customer Experience in Commercial Insurance - Wing It Podcast Episode 61
enJune 23, 2021
About this Episode
This week, the insurance team talks about mid-market commercial insurance - and how they see it as an underserved segment when it comes to customer experience. While personal lines have developed over the last few years to include self service tools and automation, commercial has lagged behind. Watch as the team breaks down why this might be, and some strategies to counteract it.
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