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    E1100: Clearview AI CEO Hoan Ton-That on facial recognition advancements, balancing privacy & security, engaging with controversy & more

    en-usAugust 25, 2020

    Podcast Summary

    • Facial Recognition Technology and Privacy ConcernsClearview AI's use of facial recognition raises privacy concerns, particularly during social justice protests, and requires careful consideration of potential benefits and misuse.

      The use of facial recognition technology, as demonstrated by the company Clearview AI, raises important questions about privacy and potential misuse, particularly in the context of social justice protests. The timing of releasing discussions about such technology is sensitive and requires careful consideration. The episode highlights the potential benefits of facial recognition in catching criminals, but also the concerns about potential misuse and the impact on individuals' privacy. The conversation also touches on the ongoing issue of racial justice and the need for continued dialogue and action. The episode serves as a reminder of the importance of addressing complex issues and engaging in thoughtful and respectful discussions.

    • Facial recognition technology's role in crime solvingFacial recognition tech, represented by Clearview AI, is a powerful tool for law enforcement, used by 2,400 US agencies, solving crimes post-facto, despite privacy concerns. Benefits outweigh risks, with proper access and protocols.

      Facial recognition technology, represented by Clearview AI, is a powerful investigative tool used by law enforcement agencies to solve crimes after the fact. Despite controversies surrounding privacy concerns and potential misuse, Clearview AI argues that the upside of using the technology to prevent and solve crimes outweighs the downside. The company's technology is currently used by over 2,400 police agencies in the United States, and its cost is relatively inexpensive compared to previous solutions. Clearview AI emphasizes the importance of limiting access to the technology to specific groups within law enforcement agencies and ensuring proper protocols are followed. The company's belief is that the technology's benefits in solving crimes far outweigh the potential risks.

    • Facial recognition technology used in law enforcement with publicly available dataClearview AI's facial recognition technology efficiently searches publicly available data for matches, potentially reducing false accusations, but requires police department oversight to prevent misuse

      Clearview AI, a facial recognition technology used by law enforcement, allows officers to search for faces found in publicly available data, such as social media, and use the matches to build cases. The technology is not considered a violation of privacy since the data is publicly available. The tool is more efficient and accurate than traditional methods, potentially reducing the number of innocent people questioned or detained. However, to prevent misuse, each police department using the technology appoints an auditor to review search logs and ensure each search has a valid reason or case number.

    • Maintaining transparency and trust in law enforcement systemsImplementing secure systems with multi-factor authentication and proper log file maintenance is crucial for preventing misuse and unauthorized access in law enforcement. Technology like facial recognition can help prevent fraud and financial crimes when deployed at scale.

      Implementing secure and auditable systems is crucial for maintaining transparency and trust, especially in law enforcement. This can help prevent misuse and unauthorized access, such as shared logins. The future of authentication may involve multi-factor methods, including facial recognition, to add an extra layer of security. However, it's important to consider potential challenges, like shared logins or local conspiracies, and address them with proper log file maintenance and enforcement. The use of technology, like facial recognition, can lead to significant impacts on preventing fraud and financial crimes when deployed at scale. While maintaining logs is essential, it's crucial to ensure their security and accessibility for proper auditing and accountability.

    • Clearview AI's CEO discusses the company's compliance with legal orders and success stories with law enforcementClearview AI, a facial recognition company, complies with legal orders for access to its data and has helped various law enforcement agencies. Despite controversy, the company sees itself as a valuable tool for society.

      Clearview AI, a facial recognition company, has a comprehensive log of all its data and would comply with legal orders for access to this information if requested by authorities. The New York Times article about the company was generally fair, according to Wontontad, the CEO and co-founder of Clearview AI. He also mentioned that the company has been successful in helping various law enforcement agencies, such as the Indiana State Police and the FBI. Despite the controversy surrounding the company due to its powerful technology and Peter Thiel's association, Clearview AI sees itself as a valuable tool for society. Additionally, during the podcast, a listener shared a success story of hiring a new employee through LinkedIn Jobs, emphasizing the importance of proper hiring procedures, including reference checks. The podcast also offered a $50 credit towards hiring a new employee through LinkedIn Jobs.

    • Early facial recognition systems had accuracy issues with ethnicities other than those predominantly represented in their training sets.Early facial recognition systems lacked representativeness in their training sets, leading to accuracy issues for ethnicities other than those predominantly represented. However, advancements in technology have significantly improved accuracy for all ethnicities.

      The controversy surrounding facial recognition technology goes beyond the involvement of individual investors and extends to concerns about privacy and representation. Early facial recognition systems had accuracy issues with ethnicities other than those predominantly represented in their training sets. However, advancements in technology, such as the use of neural networks and diverse training sets, have significantly improved accuracy. The initial issues were not due to a deliberate blind spot towards ethnicity, but rather a lack of technological sophistication and representativeness in the training sets. Despite early challenges, facial recognition companies have made strides towards creating more accurate and inclusive technology.

    • ClearView.ai's Unique Facial Recognition SolutionClearView.ai's facial recognition technology offers accurate results with a unique extensive database, making it easier for users to get started. The company complies with privacy laws and only looks for photos in a user-provided database.

      ClearView.ai has developed a facial recognition technology that not only provides accurate results but also breaks new ground. During a demo, it was shown that the web version of the software could identify individuals by uploading a photo and returning matching results with no false positives. The key difference between ClearView and other competitors is that ClearView has its own extensive database, making it easier for users to get started. However, there are legal concerns regarding the use of copyrighted photos without permission. ClearView.ai complies with privacy laws such as CCPA and GDPR, allowing individuals to request the removal of their photos. The company only looks for photos in a database provided by the user. It's important to note that ClearView is not a direct competitor to services like Amazon Recognition, as Amazon only sells an API and doesn't have a product for law enforcement. Overall, ClearView.ai's facial recognition technology offers a unique solution with its extensive database and commitment to privacy laws.

    • Enjoying a beer and respecting privacyTaking care of oneself through relaxation and enjoying a beer, while Clearview AI emphasizes commitment to law enforcement use of facial recognition technology and respects privacy boundaries.

      While technology offers numerous conveniences and benefits, it's important to prioritize self-care and relaxation, especially during times of increased screen time. A simple way to unwind is by enjoying a crisp, cold, coarse light beer, which can be delivered right to your doorstep. Meanwhile, in the realm of technology and privacy, Clearview AI emphasizes their commitment to providing their facial recognition technology exclusively to law enforcement agencies, ensuring regulatory oversight and limiting potential misuse. While Google and other tech giants may scrape publicly available data, Clearview AI respects robots.txt files except in cases of publicly available information. However, the debate around data privacy and consent raises questions about the balance between convenience and privacy, and the responsibility of tech companies to respect user preferences.

    • Facial recognition technology: Advancements and challengesFacial recognition technology uses vectors to convert facial images into unique identifiers, improving crime solving and saving lives, but ethical concerns and challenges persist

      While individuals may not have the power to remove unwanted articles or links about them on other websites due to freedom of speech and legal complexities, advancements in facial recognition technology offer significant benefits such as solving crimes and saving lives. The technology, developed by companies like the one discussed, involves converting facial images into vectors and searching them in a large database for matches. The company has developed its own algorithm and database for this purpose, which is essential for the technology's accuracy and efficiency. Although the technology is advanced and has numerous positive applications, there are still challenges to be addressed. The company's facial recognition software is a product of their own development, involving the creation of a custom algorithm and database. The concept of vectors in facial recognition refers to the unique points and measurements identified by the technology to recognize and distinguish individual faces. In the early stages, these measurements were taken manually, but modern facial recognition technology uses advanced methods to identify and analyze these features automatically. Overall, the development and application of facial recognition technology provide significant benefits, but it is important to address the challenges and ethical considerations that come with it.

    • Comparing new faces to previously seen ones creates facial metadataFacial recognition technology uses metadata for storage and search without permanently saving images, but ethical concerns and legal implications arise from image scraping and storage.

      Facial recognition technology learns by comparing new faces to previously seen ones, creating a coordinate space or "metadata" of sorts, which can be stored and searched without permanently storing the actual image. However, there are ethical concerns and legal implications regarding the scraping and storage of images, even in the form of metadata. Facial recognition technology can be improved, but challenges remain with recognizing individuals wearing sunglasses or masks. To avoid detection, some individuals, such as spies or those seeking privacy, may use disguises or avoid being photographed altogether. Overall, facial recognition technology has reached a high level of accuracy and usefulness, but it's important to consider the potential consequences and ethical implications.

    • Facial recognition technology for law enforcementFacial recognition technology accurately identifies individuals based on facial features, ignores irrelevant factors, and helps law enforcement find criminals, preventing false positives.

      Facial recognition technology is a powerful tool for identifying individuals based on their facial features, and it has been proven to be effective in various applications, including law enforcement. The technology can learn to ignore irrelevant factors like beards, glasses, and other disguises, and it can accurately match faces even if the person's name is common or similar to that of a criminal. The technology does not provide false positives frequently, and it is unique in the market as it focuses purely on facial recognition while competitors offer more data-related or entity-based products. The technology is not used for real-time surveillance, but it can be used to search for suspects based on surveillance footage after a crime has been committed. The technology has been successful in helping law enforcement agencies find criminals and prevent false positives, such as those experienced with name-based systems after 9/11. Despite some competition from legacy facial recognition providers and data intelligence companies like Palantir, facial recognition technology is a valuable tool for law enforcement and security agencies.

    • Balancing Facial Recognition Technology and Privacy ConcernsWhile facial recognition technology can enhance public safety, it's crucial to balance privacy concerns and potential misuse. Probable cause, checks and balances, and individual privacy preservation are essential considerations.

      While facial recognition technology can be effective in identifying criminals and enhancing public safety, it's crucial to balance privacy concerns with its implementation. The discussion highlights the use of facial recognition technology in customs and potential applications in law enforcement. While some argue that police should have access to this technology for the greater good, others emphasize the importance of probable cause and privacy. The Boston bomber case is an example of how effective this technology can be, but it's essential to consider the societal implications and potential misuse. The real-time nature of facial recognition technology raises concerns about privacy invasion and the creation of a surveillance state. The Western approach to technology implementation emphasizes the importance of probable cause, checks and balances, and the preservation of individual privacy.

    • Using technology to narrow down suspects in crime solvingTechnology can efficiently identify potential witnesses and narrow down the pool of suspects, but it's crucial to balance privacy concerns with effective crime solving.

      Technology, when applied to crime solving, should be used to narrow down the pool of suspects rather than expanding it. For instance, in a homicide case, a detective might use video footage from a train station to identify potential witnesses by description. This method is more efficient than manually questioning every person in the area, as it saves time and resources. However, the use of such technology raises privacy concerns. For example, if a murder occurred near someone's home, and they were identified as a potential witness based on their presence at the scene, they might feel uneasy about being questioned. It's crucial to balance the need for efficient crime solving with individual privacy rights. Clearview AI, which can identify people from images, is an example of technology that can help narrow down the possibility space for detectives. It's essential to note that the use of such technology should be done with caution and within legal frameworks to protect innocent people and ensure that the right person is identified. Ultimately, technology can make detectives more effective, but it's essential to use it responsibly and ethically.

    • Facial recognition technology in law enforcementFacial recognition technology improves law enforcement efficiency, but concerns about accuracy and potential misuse have led some municipalities to ban it. Not all police departments use advanced facial recognition systems, and public acceptance is high due to crime-solving benefits.

      Facial recognition technology is significantly improving the efficiency of law enforcement by helping them solve cases more effectively. Despite attempts to trick the system with face paint or plastic surgery, the facial recognition technology remains accurate most of the time. However, some local municipalities like San Francisco and Oakland have banned the use of facial recognition for law enforcement due to concerns about accuracy and potential misuse. These bans are based on older facial recognition algorithms and may not fully consider the benefits of the technology. Many police departments do not currently use advanced facial recognition systems to search their existing databases of criminals. The general public is generally accepting of the use of facial recognition in law enforcement due to the significant crime-solving benefits it provides.

    • Concerns about privacy and potential misuse of license plate dataWhile LPR technology is widely used for law enforcement, concerns about privacy and potential misuse of data persist. Building a large-scale, high-accuracy database of license plates would be a complex task for hackers.

      While open source software for license plate reading is available and many jurisdictions use it for tracking license plates, there are concerns about privacy and the potential misuse of this data. The history of License Plate Recognition (LPR) technology shows that it has become a more mature market over the years, with people generally accepting it as a useful tool for law enforcement. However, the ease of access to technology and the potential for hackers to create large databases of license plates raises concerns. While it may be possible for a group of hackers to scrape Instagram or other social media platforms for license plate data, building a large-scale, high-accuracy database would be a much more complex task. It's important to consider the trade-offs and potential implications of this technology on privacy and security.

    • Facial Recognition Startup Clearview AI Thrives Amid ControversyClearview AI, a facial recognition tech firm, has grown despite no video content, emphasizing transparency and engagement to address concerns, believing their tech can save lives, and continuing growth amid controversy.

      Clearview AI, a company specializing in facial recognition technology, has seen significant growth following media attention, despite not offering video content. The company is still in its early stages of data collection and has faced controversy, but founder Hoan Ton-That believes engagement and transparency are key in addressing concerns. He emphasizes the importance of explaining the value of their technology, which they believe can save lives, and engaging with those who have differing viewpoints. While media coverage may come with preconceived narratives, Ton-That encourages open dialogue to ensure diverse perspectives are considered. The company has raised modest funds and plans to continue growing, leaning into the controversy as a means of raising awareness and understanding.

    • Engaging with journalists is crucial even after they've written most of the storyInitiate contact with journalists to share your perspective, prioritize security and regular audits to mitigate risks.

      Engaging with journalists is crucial, even when they've already written most of the story. Journalists generally want to be honest and consider all sides, but they may not reach out unless you initiate contact. It's important to ask if they could be swayed by your perspective. The media landscape has changed, with less trust and more stories being published without contacting the subjects. However, for major stories, journalists often do reach out for comment. As a founder, ensuring employees use company systems responsibly, such as for demos, is crucial to maintain security and prevent potential abuses or compromises. While it may seem impossible to prevent all security threats, prioritizing security and regular audits can help mitigate risks.

    • Running tech companies comes with security responsibilitiesFounders must protect against threats, ensure team trust, collaborate with law enforcement, and maintain transparency.

      Running a tech company comes with significant responsibilities, especially in regards to security. The show "The Americans" provides an eerie resemblance to real-life situations in Silicon Valley, where individuals are manipulated into compromising situations, only to discover later that their actions have unintended consequences. Founders must be vigilant against potential threats, including foreign spies, and ensure that their teams are trustworthy. The relationship between tech companies and law enforcement agencies is crucial in the fight against crime, particularly in cases involving child exploitation. Companies like the one discussed in the podcast play a vital role in identifying and apprehending criminals, often uncovering horrendous crimes in the process. It's essential for tech company founders to be transparent about their operations and allow for scrutiny, as it builds trust and ensures the public that they are taking the necessary steps to protect their users and society as a whole. The podcast guest, Jason, demonstrated a thoughtful and thorough understanding of these complex issues, earning an A+ in the interviewer's assessment.

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    This Week in Startups
    en-usJune 22, 2024

    From the future of flight to brand building, insight from Liquidity Summit 2024 | E1969

    From the future of flight to brand building, insight from Liquidity Summit 2024 | E1969

    This Week in Startups is brought to you by…

    Coda. Coda empowers your startup by bringing words, tables, and teams together. Strategize, plan, and track goals effectively with all your valuable data in one place. Go to https://www.coda.io/twist to get started for FREE and get 6 free months of the Team plan.

    OpenPhone. Create business phone numbers for you and your team that work through an app on your smartphone or desktop. TWiST listeners can get an extra 20% off any plan for your first 6 months at https://www.openphone.com/twist

    Vanta. Compliance and security shouldn't be a deal-breaker for startups to win new business. Vanta makes it easy for companies to get a SOC 2 report fast. TWiST listeners can get $1,000 off for a limited time at http://www.vanta.com/twist

    *

    Todays show:

    Alex leads us into two great talks from Liquidity Summit 2024. First we have Sky Dayton’s “Aviation Safety, Air Taxis and the Future of Flight” (3:28), followed by Mike Jones’ with “Lessons in Brand Building” (24:14)

    *

    Timestamps:

    (0:00) Teaser of both speakers.

    (1:33) Alex kicks off the show.

    (3:28) Sky Dayton’s talk “Aviation Safety, Air Taxis and the Future of Flight”.

    (11:03) Coda - Empower your startup with Coda’s Team plan for free—get 6 months at https://www.Coda.io/twist

    (20:45) OpenPhone - Get 20% off your first six months at https://www.openphone.com/twist

    (24:14) Mike Jones’ talk “Lessons in Brand Building”

    (30:17) Vanta - Get $1000 off your SOC 2 at http://www.vanta.com/twist

    (44:30) Wrap up with Alex.

    *

    Subscribe to the TWiST newsletter: https://www.ticker.thisweekinstartups.com

    *

    Subscribe to This Week in Startups on Apple: https://rb.gy/v19fcp

    *

    Check out Science Inc.: https://www.science-inc.com/

    Check out Joby Aviation: https://www.jobyaviation.com/

    *

    Follow Sky:

    X: https://x.com/skydayton

    LinkedIn: https://www.linkedin.com/in/skydayton/

    *

    Follow Mike:

    X: https://x.com/mjones

    LinkedIn: https://www.linkedin.com/in/mjones/

    *

    Follow Alex:

    X: https://x.com/alex

    LinkedIn: ⁠https://www.linkedin.com/in/alexwilhelm/

    *

    Follow Jason:

    X: https://twitter.com/Jason

    LinkedIn: https://www.linkedin.com/in/jasoncalacanis

    *

    Thank you to our partners:

    (11:03) Coda - Empower your startup with Coda’s Team plan for free—get 6 months at https://www.Coda.io/twist

    (20:45) OpenPhone - Get 20% off your first six months at https://www.openphone.com/twist

    (30:17) Vanta - Get $1000 off your SOC 2 at http://www.vanta.com/twist

    *

    Great 2023 interviews: Steve Huffman, Brian Chesky, Aaron Levie, Sophia Amoruso, Reid Hoffman, Frank Slootman, Billy McFarland

    *

    Check out Jason’s suite of newsletters: https://substack.com/@calacanis

    *

    Follow TWiST:

    Substack: https://twistartups.substack.com

    Twitter: https://twitter.com/TWiStartups

    YouTube: https://www.youtube.com/thisweekin

    Instagram: https://www.instagram.com/thisweekinstartups

    TikTok: https://www.tiktok.com/@thisweekinstartups

    *

    Subscribe to the Founder University Podcast: https://www.founder.university/podcast

    This Week in Startups
    en-usJune 20, 2024

    Nvidia tops Microsoft, FTC sues Adobe, weight loss startups, and more! | E1968

    Nvidia tops Microsoft, FTC sues Adobe, weight loss startups, and more! | E1968

    This Week in Startups is brought to you by…

    Vanta. Compliance and security shouldn't be a deal-breaker for startups to win new business. Vanta makes it easy for companies to get a SOC 2 report fast. TWiST listeners can get $1,000 off for a limited time at http://www.vanta.com/twist

    .Tech Domains - Don’t miss our “Jam Session with JCal” contest, coming soon! To apply and get more details go to https://jamwithjcal.tech brought to you by .tech domains.

    Lemon.io - Hire pre-vetted remote developers, get 15% off your first 4 weeks of developer time at https://Lemon.io/twist

    *

    Todays show:

    Alex Wilhelm joins Jason to discuss Nvidia's rise as the most valuable company (2:34), the GLP-1 phenomenon (11:50), the FTC suing Adobe (34:21), new TWIST500 companies (47:09), and more!

    *

    Timestamps:

    (0:00) Jason and Alex kick off the show

    (2:34) Nvidia's rise as the most valuable company

    (10:58) Vanta - Get $1000 off your SOC 2 at http://www.vanta.com/twist

    (11:50) Eli Lilly and the GLP-1 Phenomenon

    (23:42) .Tech Domains - Apply for the Jam Session with JCal contest today at https://jamwithjcal.tech

    (25:08) Telehealth and its future

    (33:00) Lemon.io - Get 15% off your first 4 weeks of developer time at https://Lemon.io/twist

    (34:21) FTC sues Adobe

    (47:09) New TWIST500 Companies

    (1:18:22) Would Amazon buy TikTok?

    *

    Subscribe to the TWiST newsletter: https://www.ticker.thisweekinstartups.com

    *

    Subscribe to This Week in Startups on Apple: https://rb.gy/v19fcp

    *

    Mentioned on the show:

    https://companiesmarketcap.com

    https://www.wsj.com/health/pharma/david-ricks-eli-lilly-ceo-a67f90d7

    https://www.ftc.gov/news-events/news/press-releases/2024/06/ftc-takes-action-against-adobe-executives-hiding-fees-preventing-consumers-easily-cancelling

    https://news.adobe.com/news/news-details/2024/Adobes-Statement-Regarding-Federal-Trade-Commission-Complaint/default.aspx

    https://www.justice.gov/opa/pr/united-states-files-complaint-against-adobe-and-two-adobe-executives-alleged-violations

    https://www.justice.gov/opa/media/1356176/dl?inline

    https://www.sec.gov/Archives/edgar/data/1997859/000119312524162032/d396527ds1a.htm

    https://www.color.com/blog/colors-copilot-and-partnership-with-openai

    https://leginfo.legislature.ca.gov/faces/billTextClient.xhtml?bill_id=202120220AB390

    https://frame.work

    https://creators.wattpad.com

    https://www.royalroad.com/home

    https://www.ft.com/content/e33cb565-6d44-4f9a-9105-f3afc03aa732

    *

    New TWIST500 companies:

    https://albedo.com

    https://www.dawnaerospace.com

    https://about.webtoon.com

    https://www.spacex.com

    https://www.color.com

    https://www.biltrewards.com

    https://sakana.ai

    *

    Follow Alex:

    X: https://x.com/alex

    LinkedIn: ⁠https://www.linkedin.com/in/alexwilhelm/

    *

    Follow Jason:

    X: https://twitter.com/Jason

    LinkedIn: https://www.linkedin.com/in/jasoncalacanis

    *

    Thank you to our partners:

    (11:58) Vanta - Get $1000 off your SOC 2 at http://www.vanta.com/twist

    (23:42) .Tech Domains - Apply for the Jam Session with JCal contest today at https://jamwithjcal.tech

    (33:00) Lemon.io - Get 15% off your first 4 weeks of developer time at https://Lemon.io/twist

    *

    Great 2023 interviews: Steve Huffman, Brian Chesky, Aaron Levie, Sophia Amoruso, Reid Hoffman, Frank Slootman, Billy McFarland

    *

    Check out Jason’s suite of newsletters: https://substack.com/@calacanis

    *

    Follow TWiST:

    Substack: https://twistartups.substack.com

    Twitter: https://twitter.com/TWiStartups

    YouTube: https://www.youtube.com/thisweekin

    Instagram: https://www.instagram.com/thisweekinstartups

    TikTok: https://www.tiktok.com/@thisweekinstartups

    *

    Subscribe to the Founder University Podcast: https://www.founder.university/podcast

    This Week in Startups
    en-usJune 19, 2024

    Woke Google Maps, how Wells Fargo is losing money on fintech, and the global AI race | E1967

    Woke Google Maps, how Wells Fargo is losing money on fintech, and the global AI race | E1967

    This Week in Startups is brought to you by…

    Squarespace. Turn your idea into a new website! Go to http://www.Squarespace.com/TWIST for a free trial. When you’re ready to launch, use offer code TWIST to save 10% off your first purchase of a website or domain.

    LinkedIn Ads. To redeem a $100 LinkedIn ad credit and launch your first campaign, go to http://www.linkedin.com/thisweekinstartups

    Mercury. With Mercury, you can simplify your financial operations with banking and software that power your critical financial workflows, all within the one thing every business needs, a bank account. And with new bill pay and accounting integrations, you can pay bills faster and stay in control of company spend. Apply in minutes at ⁠https://www.Mercury.com

    *

    Todays show:

    Alex Wilhelm joins Jason to discuss woke Google Maps (1:57), Bilt & Wells Fargo dynamics (16:20), AI progress in China and Japan (32:00), and more!

    *

    Timestamps:

    (0:00) Jason and Alex kick off the show

    (1:57) Woke Google Maps

    (9:44) Squarespace - Use offer code TWIST to save 10% off your first purchase of a website or domain at http://www.Squarespace.com/TWIST

    (16:20) Bilt and Wells Fargo fintech dynamics

    (17:00) CNBC interview with Bilt founder Ankur Jain

    (25:50) LinkedIn Ads - Get a $100 LinkedIn ad credit at http://www.linkedin.com/thisweekinstartups

    (32:00) AI progress in China and Japan

    (39:41 ) Mercury - Join 200K startups who use Mercury to operate at their best at http://www.mercury.com

    (45:09) Defining AGI and its implications

    (49:06) McDonald's AI ordering systems and their challenges

    (1:04:37) Audience question on EU's AI Act and its impact on startups

    *

    Subscribe to the TWiST newsletter: https://www.ticker.thisweekinstartups.com

    *

    Subscribe to This Week in Startups on Apple: https://rb.gy/v19fcp

    *

    Mentioned on the show:

    https://www.ft.com/content/357f3c68-b866-4c2e-b678-0d075051a260

    https://www.theinformation.com/articles/openais-japanese-rival-gets-1-billion-valuation-from-silicon-valley-investors

    *

    Follow Alex:

    X: https://x.com/alex

    LinkedIn: ⁠https://www.linkedin.com/in/alexwilhelm/

    *

    Follow Jason:

    X: https://twitter.com/Jason

    LinkedIn: https://www.linkedin.com/in/jasoncalacanis

    *

    Thank you to our partners:

    (9:44) Squarespace - Use offer code TWIST to save 10% off your first purchase of a website or domain at http://www.Squarespace.com/TWIST

    (25:50) LinkedIn Ads - Get a $100 LinkedIn ad credit at http://www.linkedin.com/thisweekinstartups

    (39:41 ) Mercury - Join 200K startups who use Mercury to operate at their best at http://www.mercury.com

    *

    Great 2023 interviews: Steve Huffman, Brian Chesky, Aaron Levie, Sophia Amoruso, Reid Hoffman, Frank Slootman, Billy McFarland

    *

    Check out Jason’s suite of newsletters: https://substack.com/@calacanis

    *

    Follow TWiST:

    Substack: https://twistartups.substack.com

    Twitter: https://twitter.com/TWiStartups

    YouTube: https://www.youtube.com/thisweekin

    Instagram: https://www.instagram.com/thisweekinstartups

    TikTok: https://www.tiktok.com/@thisweekinstartups

    *

    Subscribe to the Founder University Podcast: https://www.founder.university/podcast

    This Week in Startups
    en-usJune 17, 2024

    Lessons in Unreasonable Hospitality with Will Guidara | E1966

    Lessons in Unreasonable Hospitality with Will Guidara | E1966

    This Week in Startups is brought to you by…

    Oracle - Oracle Cloud Infrastructure, or OCI, is a single platform for your infrastructure, database, application development, and AI needs. Take a free test drive of OCI at https://www.oracle.com/twist.

    DevSquad - Most dev agencies only offer developers. Why? Because product management is hard. Get an entire product team for the cost of one US developer plus 10% off at http://www.devsquad.com/twist.

    LinkedIn Ads - To redeem a $100 LinkedIn ad credit and launch your first campaign, go to http://www.linkedin.com/thisweekinstartups

    *

    Todays show:

    Will Guidara joins Jason to discuss the book Unreasonable Hospitality and how it relates to all businesses including startups (3:44), Will’s annual “The Welcome Conference” in NY (14:32), how the show The Bear lifted Will’s ‘NY street hotdog’ story and made it their own - which then led to his involvement with future seasons (36:19), and more!

    *

    Timestamps:

    (0:00) Will Guidara of Unreasonable Hospitality joins Jason.

    (3:44) Important premises from the book Unreasonable Hospitality and how it relates to all businesses including startups.

    (6:26) Will explains how it felt to see parts from his book appear on the hit show The Bear.

    (8:13) Iconic examples of hospitality and how it can turn customers into advocates for your brand.

    (10:04) Oracle - Take a free test drive of OCI at https://www.oracle.com/twist.

    (11:08) Powerful examples of going above and beyond for your customer.

    (14:32) Will’s annual “The Welcome Conference” in NY.

    (20:57) DevSquad - Get an entire product team for the cost of one US developer plus 10% off at http://www.devsquad.com/twist

    (22:13) Jason shares an anecdote of how he helps others.

    (24:17) Will and Jason riff on interesting examples of unreasonable hospitality, including one that should exist for airplane passengers.

    (30:44) LinkedIn Ads - Get a $100 LinkedIn ad credit at http://www.linkedin.com/thisweekinstartups

    (32:12) A perspective shift that changes the value of call centers.

    (36:03) How the show The Bear lifted Will’s ‘NY street hotdog’ story and made it their own - leading to his involvement for future seasons.

    (40:21) Will feels that The Bear was able to craft and articulate his message spot on in one of their best episodes.

    (42:22) How to gain from the addictive personality traits in the restaurant business.

    (51:15) The “Chicken for Two” at the NoMad hotel.

    (53:31) Breaking down the state of tipping culture and how its removal from Eleven Madison Park was highly successful.

    *

    Subscribe to This Week in Startups on Apple: https://rb.gy/v19fcp

    *

    Check out Unreasonable Hospitality: https://www.unreasonablehospitality.com/

    Sign up for Will’s newsletter: https://www.unreasonablehospitality.com/newsletter

    Check out “The Welcome Conference”: https://www.thewelcomeconference.com/

    Check out Will’s hospitality agency “Thank You”: https://www.thankyou.nyc/

    *

    Follow Will:

    X: https://x.com/wguidara

    LinkedIn: https://www.linkedin.com/in/willguidara/

    *

    Follow Jason:

    X: https://twitter.com/Jason

    LinkedIn: https://www.linkedin.com/in/jasoncalacanis

    *

    Thank you to our partners:

    (10:04) Oracle - Take a free test drive of OCI at https://www.oracle.com/twist.

    (20:57) DevSquad - Get an entire product team for the cost of one US developer plus 10% off at http://www.devsquad.com/twist

    (30:44) LinkedIn Ads - Get a $100 LinkedIn ad credit at http://www.linkedin.com/thisweekinstartups

    *

    Great 2023 interviews: Steve Huffman, Brian Chesky, Aaron Levie, Sophia Amoruso, Reid Hoffman, Frank Slootman, Billy McFarland

    *

    Check out Jason’s suite of newsletters: https://substack.com/@calacanis

    *

    Follow TWiST:

    Substack: https://twistartups.substack.com

    Twitter: https://twitter.com/TWiStartups

    YouTube: https://www.youtube.com/thisweekin

    Instagram: https://www.instagram.com/thisweekinstartups

    TikTok: https://www.tiktok.com/@thisweekinstartups

    *

    Subscribe to the Founder University Podcast: https://www.founder.university/podcast

    This Week in Startups
    en-usJune 14, 2024

    Inflation cools, how Waymo handled a crash, and the next startups to go public | E1965

    Inflation cools, how Waymo handled a crash, and the next startups to go public | E1965

    This Week in Startups is brought to you by…

    Eight Sleep. Good sleep is the ultimate game changer. The newest generation of the pod, the Pod 4 ultra has arrived. Head to https://www.eightsleep.com/twist and use code TWIST to get $350 off the Pod 4 Ultra.

    Zendesk. The best customer experiences are built with Zendesk. Qualifying startups can join their Startup program and get Zendesk products free, for six months! Visit http://www.zendesk.com/twist today to get started.

    CLA. Innovation takes balance. CLA's CPAs, consultants, and wealth advisors can help you get from startup to where you want to end up. Get started now at ⁠https://www.claconnect.com/tech

    *

    Todays show:

    Alex Wilhelm joins Jason to discuss Waymo crash implications (3:53), Apple's AI announcements post-WWDC (17:17), inflation cooldown (27:21), and more!

    *

    Timestamps:

    (0:00) Jason and Alex kick off the show

    (3:53) How Waymo handled a crash and self-driving car standards

    (8:08) Eight Sleep - Head to https://www.eightsleep.com/twist and use code TWIST to get $350 off the Pod 4 Ultra.

    (10:04) Car safety technology

    (17:17) Apple's AI announcements and stock impact

    (25:41) Zendesk - Get six months free at

    http://www.zendesk.com/twist

    (27:21) Inflation update: Recent CPI data and its implications

    (33:34) High interest rate environment and venture capital

    (40:48) CLA - Get started with CLA's CPAs, consultants, and wealth advisors now at ⁠https://claconnect.com/tech

    (42:12) 10 companies most likely to IPO

    *

    Subscribe to the TWiST newsletter: https://www.ticker.thisweekinstartups.com

    *

    Subscribe to This Week in Startups on Apple: https://rb.gy/v19fcp

    *

    Mentioned on the show:

    https://www.reddit.com/r/SelfDrivingCars/comments/1cxo27o/waymo_car_crashes_into_pole/

    https://www.theverge.com/2024/6/12/24175489/waymo-recall-telephone-poll-crash-phoenix-software-map

    https://techcrunch.com/2024/02/13/waymo-recall-crash-software-self-driving-cars/

    https://techcrunch.com/2024/06/12/waymo-second-robotaxi-recall-autonomous-vehicle/

    https://www.cnbc.com/quotes/AAPL?qsearchterm=aapl

    https://www.bls.gov/news.release/cpi.nr0.htm

    https://x.com/ashugarg/status/1800658425040253309

    https://www.cnbc.com/quotes/US2Y

    https://www.wsj.com/livecoverage/fed-meeting-fomc-interest-rate-decision-cpi-inflation-june-2024/card/traders-firmly-expect-a-rate-cut-in-september-q8qGgjh8jorUx56RBpK8

    https://kalshi.com/markets/ratecutcount/number-of-rate-cuts#ratecutcount-24dec31

    https://www.cnbc.com/2024/06/12/fed-meeting-today-on-interest-rate.html

    https://www.crunchbase.com/organization/databricks

    https://www.crunchbase.com/organization/gusto

    https://archive.is/fGJav#selection-2217.0-2226.0

    https://www.crunchbase.com/organization/shein-b79e

    https://www.sec.gov/cgi-bin/browse-edgar?action=getcompany&CIK=0001514587&owner=exclude&count=40&hidefilings=0

    https://www.crunchbase.com/organization/turo

    *

    Follow Alex:

    X: https://x.com/alex

    LinkedIn: ⁠https://www.linkedin.com/in/alexwilhelm/

    *

    Follow Jason:

    X: https://twitter.com/Jason

    LinkedIn: https://www.linkedin.com/in/jasoncalacanis

    *

    Thank you to our partners:

    (8:08) Eight Sleep - Head to https://www.eightsleep.com/twist and use code TWIST to get $350 off the Pod 4 Ultra.

    (25:41) Zendesk - Get six months free at http://www.zendesk.com/twist

    (40:48) CLA - Get started with CLA's CPAs, consultants, and wealth advisors now at ⁠https://claconnect.com/tech

    *

    Great 2023 interviews: Steve Huffman, Brian Chesky, Aaron Levie, Sophia Amoruso, Reid Hoffman, Frank Slootman, Billy McFarland

    *

    Check out Jason’s suite of newsletters: https://substack.com/@calacanis

    *

    Follow TWiST:

    Substack: https://twistartups.substack.com

    Twitter: https://twitter.com/TWiStartups

    YouTube: https://www.youtube.com/thisweekin

    Instagram: https://www.instagram.com/thisweekinstartups

    TikTok: https://www.tiktok.com/@thisweekinstartups

    *

    Subscribe to the Founder University Podcast: https://www.founder.university/podcast

    This Week in Startups
    en-usJune 12, 2024

    Apple’s WWDC 2024: Reactions, Highlights & Breakdowns with Jason and Alex | E1964

    Apple’s WWDC 2024: Reactions, Highlights & Breakdowns with Jason and Alex | E1964

    This Week in Startups is brought to you by…

    Squarespace. Turn your idea into a new website! Go to http://www.Squarespace.com/TWIST for a free trial. When you’re ready to launch, use offer code TWIST to save 10% off your first purchase of a website or domain.

    LinkedIn Jobs. A business is only as strong as its people, and every hire matters. Go to https://www.linkedin.com/twist to post your first job for free. Terms and conditions apply.

    The Equinix Startup program offers a hybrid infrastructure solution for startups, including up to $100K in credits and personalized consultations and guidance from the Equinix team. Go to https://www.equinixstartups.com to apply today.

    *

    Timestamps:

    (0:00) Jason and Alex kick off the show

    (1:50) Jumping into the keynote from Apple and whether or not it impressed.

    (5:24) “Apple Intelligence” has landed!

    (8:32) Reactions to the new Siri.

    (10:00) Squarespace - Use offer code TWIST to save 10% off your first purchase of a website or domain at http://www.Squarespace.com/TWIST

    (12:42) The importance of Apple’s addition of “on-screen awareness”.

    (16:30) Breakdown of Apple’s use of data with their AI.

    (19:48) LinkedIn Jobs - Post your first job for free at https://www.linkedin.com/twist

    (23:53) ChatGPT’s integration with Siri.

    (26:32) Unpacking the “free” use of ChatGPT with Apple products.

    (30:01) Equinix - Join the Equinix Startup Program for up to $100K in credits and much more at https://deploy.equinix.com/startups

    (31:07) Discussing the relationships between OpenAI and Microsoft and now Apple.

    (34:44) More “ooohs” and “ahhhs” from Apple’s new Image Playground.

    (40:25) Jason breaks down other key announcements from WWDC 2024 including a password manager and Apple TV’s new “Insights”.

    *

    Subscribe to This Week in Startups on Apple: https://rb.gy/v19fcp

    *

    Links:

    Watch Apple’s WWDC 2024 Keynote: https://developer.apple.com/videos/play/wwdc2024/101/

    Article on Fearless Fund: https://www.bloomberg.com/opinion/articles/2024-06-06/the-fearless-fund-should-keep-fighting-racism-in-venture-capital

    *

    Follow Alex:

    X: https://x.com/alex

    LinkedIn: ⁠https://www.linkedin.com/in/alexwilhelm/

    *

    Follow Jason:

    X: https://twitter.com/Jason

    LinkedIn: https://www.linkedin.com/in/jasoncalacanis

    *

    Thank you to our partners:

    (10:00) Squarespace - Use offer code TWIST to save 10% off your first purchase of a website or domain at http://www.Squarespace.com/TWIST

    (19:48) LinkedIn Jobs - Post your first job for free at https://www.linkedin.com/twist

    (30:01) Equinix - Join the Equinix Startup Program for up to $100K in credits and much more at https://deploy.equinix.com/startups

    *

    Great 2023 interviews: Steve Huffman, Brian Chesky, Aaron Levie, Sophia Amoruso, Reid Hoffman, Frank Slootman, Billy McFarland

    *

    Check out Jason’s suite of newsletters: https://substack.com/@calacanis

    *

    Follow TWiST:

    Substack: https://twistartups.substack.com

    Twitter: https://twitter.com/TWiStartups

    YouTube: https://www.youtube.com/thisweekin

    Instagram: https://www.instagram.com/thisweekinstartups

    TikTok: https://www.tiktok.com/@thisweekinstartups

    *

    Subscribe to the Founder University Podcast: https://www.founder.university/podcast

    This Week in Startups
    en-usJune 11, 2024

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    After stumbling on a new kind of search engine for faces, we called privacy journalist Kashmir Hill. She’s been reporting on the very sudden and unregulated rise of these facial search engines. Here’s the story of the very first one, the mysterious person who made it, and the copycats it helped spawn. Support the show: searchengine.show To learn more about listener data and our privacy practices visit: https://www.audacyinc.com/privacy-policy Learn more about your ad choices. Visit https://podcastchoices.com/adchoices

    EP17 | 科技拉近你我的距離 我可以怎麼提醒孩子網路交友的注意事項? feat. 陳茵嵐老師

    EP17 | 科技拉近你我的距離 我可以怎麼提醒孩子網路交友的注意事項? feat. 陳茵嵐老師
    【本集重點】 Q1. 科技拉近你我的距離 網路為我們的生活帶來許多美好的事物,比如我們可以透過網路瀏覽很多即時、新穎又有趣的資訊;可以與同學或親戚聯繫、分享生活,情感交流;也可以認識很多新的人事物,讓人際關係變得更多元、快速增加情感、沒有時間空間的距離。 心智成熟或交友經驗較多的大人可能會較謹慎、知道「保持距離」,但對孩子而言,他們可能會把網路上的朋友或當做真的朋友,或親密朋友,尤其網路或3C產品的即時性與定位功能,很容易讓人其實不是很了解對方、但卻以為自己很了解對方,即時見面,而加速人際關係的親密期(人際關係的發展階段大致可分:接觸期、涉入期 involvement stage/測試期、親密期、惡化期) Q2. 我可以怎麼提醒孩子網路交友的注意事項 網路交友「停看聽」 停 1. 思考與理解網路的特性 2. 不輕易透露個人資料 3. 避免收受禮物與金錢往來 4. 避免單獨或立即赴約 5. 避免與網友分享個人私密照片(你是有自己身體的自主權的) 看 1. 多搜尋相關資訊 2. 多了解網路安全的設定 3. 學習批判性思考 聽 1. 隨時可以找人聊聊 2. 多吸收相關新知 【本集來賓】 陳茵嵐講師/國立臺灣藝術大學通識中心 📢 想瞭解更多資訊素養與倫理相關內容嗎? 歡迎來 eTeacher 官網找我們唷! 👉 eTeacher 傳送門 https://linktr.ee/funsurfing

    The importance of values in regulating emerging technology to protect human rights with Ed Santow

    The importance of values in regulating emerging technology to protect human rights with Ed Santow

    In today’s episode no. 25, Edward Santow, Australia’s Human Rights Commissioner speaks to Reimagining Justice about one of many projects he is responsible for, namely the Commission’s Human Rights and Technology project.

    Whether you know a little or a lot about human rights or artificial intelligence, you will gain something from listening to our conversation about the most extensive consultation into AI and Human Rights anywhere in the world. Ed explains exactly what human rights are and why they should be protected, how technology is both enhancing and detracting from human rights and the best approach to take in regulating emerging technology in the future.

    We talked about protecting the rights of the most marginalized people, automated decision making and how to combat bias and something I found particularly fascinating, the tension between the universality of human rights, ubiquitous technology and how differing cultural contexts and historical experiences are shaping the principles that will guide both the development and application of technology.

    Ed Santow has been Human Rights Commissioner at the Australian Human Rights Commission since August 2016 and leads the Commission’s work on technology and human rights; refugees and migration; human rights issues affecting LGBTI people; counter-terrorism and national security; freedom of expression; freedom of religion; and implementing the Optional Protocol to the Convention Against Torture (OPCAT).

    Andrea Perry-Petersen – LinkedIn - Twitter @winkiepp – andreaperrypetersen.com.au

    Twitter - @ReimaginingJ

    Facebook – Reimagining Justice group