Empowering Women Podcast: Ingrid Lindberg, Founder and CEO of Chief Customer

Empowering Women in Industry Virtual Events

QUOTES AND KEY TAKEAWAYS

“Share your truth. Imagine the impact that will have.”

“Being able to articulate and communicate your message to your audiences is the way to establish leadership.”

“You’re taking the audience on a journey; not just receiving information. They are having an experience with you.

“Feels really physiologically vulnerable to stand in front of a group of people and speak to them."

“Storytelling often requires a little bit of vulnerability. You are telling a story which requires openness and a personal touch.”

“We often want to separate our business brands from our personal brands. They are not separate; they are all the same brand.”

“Humor in your presentations is important no matter what your topic is. Laughing is a form of social bonding. It connects us as a speaker with our audience.”

IDEAL Storytelling Framework: Imagery, Dialogue, Emotion, Action, and Lesson.

Stone Soup Diversity Consulting LinkedIn

enMarch 08, 2024

Is DEI&B at Risk? with Dannette (Dani) Nelson

ABOUT OUR GUEST:

Dannette Nelson (Dani), uses she/her/hers pronouns and is a seasoned diversity leader and expert with over 20 years of experience in legal, human resources, and DE&I. She has successfully led in the startup space at companies like LinkedIn and Gusto. With a law degree and a master's degree in HR Management, she's demonstrated her commitment to personal development. Currently, Dani is the owner of Stone Soup Diversity consulting where she transforms workplaces into thriving inclusive communities – specializing in providing tailored programs and solutions for diversity, equity, and inclusion.

CONNECT WITH DANNETTE (DANI)

EPISODE AND EMPOWERING WOMEN IN INDUSTRY LINKS

Story of Stone Soup

The Invisible Knapsack

Privilege Video Link

YouTube Channel: Uncomfortable Conversations with a Black Man

Book: Uncomfortable Conversations with a Black Man

Dare to Lead Podcast: Aiko Bethea on Inclusivity at Work: The Heart of Hard Conversations

Empowering Women in Industry Virtual Events (Including Book Club and Membership Circles)

QUOTES AND KEY TAKEAWAYS

“Put the broccoli in the brownie. You want to get the nutrients in there but it is okay to still make it taste good.”

“Challenge I have seen is implementing diversity initiatives in a performative way. What I mean by performative is there is nothing really behind why the diversity initiative is being implemented. There is no conversation. It is being implemented for the sake of being implemented; for ‘keeping up with the Joneses’”.

“People need to be vulnerable in those moments that matter.”

“DEI&B is not compliance training – it is a discussion. It is not a lecture. It is a time for us to come together and get comfortable with the uncomfortable. And then be able to share that conversation with others.”

“Part of the diversity journey is meeting people where they are. Not where you think you should be. There is no finger pointing. There is no shaming. There is no blaming around the teaching, training, and learning of diversity.”

“Want to make sure a company knows who they are first. And then being able to incorporate DEI&B initiatives within the mission, vision, and values.”

“Without a story, people are not going to attach to it. They are not going to see themselves. They are not going to be able to explain it to others.”

Photo Studio Website Coaching Program Website

enFebruary 14, 2024

Ready, Set, Show Up with Liz Hansen

ABOUT OUR GUEST:

Liz Hansen is the owner and photographer at Chicago Boudoir Photography, a boutique studio that empowers women to feel confident in their bodies, relationships, and lives. Liz opened her business in 2018 and quickly grew it to be pthe Chicago area's premier boudoir studio. She also coaches photographers to reach their dreams through her online coaching program, Million Dollar Studio Program.

Liz has been featured on the TEDx stage, on National Public Radio and with the Association of International Boudoir Photographers. Liz holds a BA in Art and an MA in Education. She lives in the Chicago area with her husband, two teenage daughters and their French bulldog named Quarantina.

CONNECT WITH LIZ

EPISODE AND EMPOWERING WOMEN IN INDUSTRY LINKS

Liz Hansen TEDx Talk

Empowering Women in Industry Virtual Events (Including Book Club and Membership Circles)

QUOTES AND KEY TAKEAWAYS

“My mission in life is to help women be empowered.”

“I believe that every woman at every age at any stage of your journey, it’s worth celebrating.”

“I think there are really important reasons for every one at every stage to document themselves, to feel pampered, and to feel beautiful.”

“The only confidence you need is the confidence to show up.”

“In so many aspects of our lives, we are nervous to do things not because we are not able to do them, but just because they are new.”

“There are these things in life that require us to put aside our ego, put aside our fears, and allow ourselves to be vulnerable and try new things.”

“When you keep a catalog of those things you’ve achieved; it allows you to achieve even more.”

“My goal is to help women see a REAL version of themselves.”

“Professional headshot is no longer your grandma’s headshot… You can create a set of images that represent you for who you are. You are a brand.”

“Sit down with the photographer and come up with three words that you want to convey with your pictures.

“It is hard to be what you cannot see.”

Gratitude Journal for Women

enJanuary 17, 2024

The Gift of Courage with Dina Boggess

ABOUT OUR GUEST:

Dina Boggess is a results-oriented procurement and integrated supply chain executive with a proven track record of delivering top tier performance and driving digital transformation within Fortune 500 companies.

She’s held progressive leadership roles with scopes including direct material, indirect goods and services as well as new product development. She’s also spent time in multiple industries including retail apparel with Tween Brands, industrial manufacturing with Ingersoll Rand and Trane Technologies and the logistics industry with XPO.

Dina is an advocate of helping support women in industry and devotes time to coaching and mentoring to aid others in unlocking their greatest potential. She also participates in and supports organizations such as the Women In Manufacturing (WiM) national trade association and the National Minority Supplier Development Council (NMSDC).

CONNECT WITH DINA

EPISODE AND EMPOWERING WOMEN IN INDUSTRY LINKS

Cowbell Link

Empowering Women in Industry Virtual Events (Including Book Club and Membership Circles)

QUOTES AND KEY TAKEAWAYS

“Sometimes being courageous does not have to be this gigantic, really tough thing that you step into. It could be something really small that does not seem like a lot for you. But it is really impactful to the other person. Courage can be big or small.”

Dina’s mantra, “Grit. Grace. Gratitude.”

“Courage is a heart word. The root of the word courage is cor - the Latin word for heart. In one of its earliest forms, the word courage meant "To speak one's mind by telling all one's heart.” – Brene Brown

Courage: “Stepping into unknown purposefully with your head held high. Tackling that challenge head on.”

“Showing up is courageous. Sometimes we overthink. It is just showing up and letting what will be, will be.”

“Fake it till you become it.”

Connection: “Be mindful to not just gravitate towards the people that are naturally in your circle. Be purposeful. Find other (connections) that you would not normally have in the day-to-day.”

Connection: “Be really thoughtful on how and what connections you are going to keep.”

On Purpose Over Time: “Whatever your (purpose) answer is, that is the answer for right now. It does not mean that is what it has to look like go forward. “

“There is no such thing as perfect work life balance. There is an integration of the two where you are going to have peaks and valleys. It’s how you comingle those.”

On Grace: “Self-compassion and kindness; not only for others but for yourself.”

“Create space and time for trust and honesty on your team. If you can cultivate that, it is priceless.”

LinkedIn Instagram Facebook Jennifer Watson Leadership Website

enDecember 20, 2023

Fulfilled In Your Frequency with Jennifer Watson

ABOUT OUR GUEST:

Jennifer is a speaker, agent of change, vitality + high performance leadership coach and integrative practitioner. Her true passion is working with ambitious + conscious leaders to create their true wellness by breaking free permanently of their core wounds/blocks, expand their leadership by fanning their unique INFLUENCE so they can live the soul-aligned life that they were created for with Ease & FLOW. …

CONNECT WITH JENNIFER

EPISODE AND EMPOWERING WOMEN IN INDUSTRY LINKS

My Human Design Website

Empowering Women in Industry Virtual Events (Including Book Club and Membership Circles)

QUOTES AND KEY TAKEAWAYS

“There are two moments in someone’s life. The first is the day you were born. The second is when you realize why.”

“Sometimes you have to take a leap and build your wings on the way down.”

“When you step into your calling, it is a true spiritual journey”

“When you stay more in alignment, you are more in your frequency. When you are in frequency, everything you desire as a leader of your deeper purpose of impact is going to happen at rate that feels accelerated and with ease, joy, and flow.”

“When you are truly stepping into your deeper purpose, your calling, you are stepping into a growth zone. You will be starting to do things differently in all areas of your life. It is going to be required of you.”

“When you step into your calling, it is a true spiritual journey”

“If you can understand that good things shall pass and bad things shall pass, yet you still have who you are and the gifts you have to give to the world. It’s all good.”

“If we can sit in the mastery of what we are trying to create, the journey of it, knowing our gifts will always be there. It allows us to empower ourselves to know we are significant with and without successes. This is just a journey of mastery of our self with our unique gifts.”

“When you are doing things that are aligned with you, stepping in your truth, and aligned with your core values; your frequency starts changing.”

“We feed off each other’s frequency. It’s called masterminding. When you start elevating your creation, your team feeds off of that. Your ability to take care of you first helps influence everyone around you.”

“When we have a lot of chaos in our brain, writing it and speaking it physiologically takes it out of our head and purges it through the body. So now the brain has space for a solution.”

“Your brain is so brilliant. It wants to work for you, but it needs room.”

“When you actually believe something and you say you are going to do it. And you do not do it for yourself. Your brain starts not trusting you. Actually starts giving you activities that are far from the activity you want to trust yourself in.”

“How can we create empathy for someone else if you do not have empathy for yourself.”

LinkedIn Instagram Facebook Tiffany Cagwin Website Tiffany's Email

enNovember 15, 2023

Heal Your Energy with Tiffany Cagwin

ABOUT OUR GUEST:

Tiffany is a Certified Functional Diagnostic Nutrition Practitioner, Board Certified Holistic Health Practitioner and Yoga Teacher. She is an experienced executive leader and transformational coach who has a passion for helping others thrive by guiding them to shift their mindset, take action towards goals and embrace self-care. An explorer at heart, with a never ending curiosity for learning new things, she is constantly expanding her education and has received additional training in Nutrigenomics (DNA Testing), Hair Tissue Mineral Analysis (HTMA), Bioenergetics, Hypnotherapy (Board Certified), Quantum Biology and Biophysics.

CONNECT WITH TIFFANY

EPISODE AND EMPOWERING WOMEN IN INDUSTRY LINKS

My Human Design Website

Empowering Women in Industry Virtual Events (Including Book Club and Membership Circles)

QUOTES AND KEY TAKEAWAYS

“If you understand your why, there is something liberating about learning how to work with that.”

Reason for the shortage: “We are being drained of our energy for many reasons and we are not filling up with the right inputs.”

“There is rhythm our body is programmed to be attuned to.”

“Unfortunately, we reach for the abundance of energy in the wrong ways – caffeine, comfort foods, etc. Your body is in survival mode and you’re doing everything you can to get to moment to moment.”

“The only inputs that can restore the body’s charge come from whole food (that actually has the charge from nature), the sun, the natural water, and grounding from the earth.”

Survival Mode: “ When we are stuck in the fight or flight modes. There is no rest or digest. No parasympathetic mode. It is like the light switch is always on.”

Burnout: “When that (survival mode) has been the case way too long.”

Burnout: “It can be described as metabolic chaos.”

“Creativity, I think, is what drives all of us. When you are so depleted, there is no space for that.”

“I am so addicted to being busy because it feels productive.”

“Requires us to let go of stuff that we think is important but is actually not.”

On action steps: “Start with the things that make the biggest impact. As soon as you start to feel a little bit better, you will be amazed at what other space opens up.”

On action steps: “Look at existing routines to see if they can be tweaked.”

LinkedIn Instagram Jamie McKinney Website Jamie’s Contact Page

enOctober 18, 2023

Build Your Mental Fitness with Jamie McKinney

ABOUT OUR GUEST:

Jamie Dandar McKinney, MBA, is the best-selling author of Speak Up, Sister! The Professional Woman’s Guide to Confidence and Success as well as a certified professional coach for businesswomen, a keynote speaker, and a virtual workshop leader.

Jamie ignites action by sharing key lessons learned while working her way up in heavily male-dominated industries. Recognized by the Denver Business Journal as a Top Woman in Energy, she jokes that her stilettos have steel-toes. Jamie is fully immersed in her company mission to empower women to ditch doubts, speak up, and achieve the careers they deserve and desire.

CONNECT WITH JAMIE

EPISODE AND EMPOWERING WOMEN IN INDUSTRY LINKS

Speak Up Sister Book

Link to Jamie's Positive Intelligence Program - Including Assessment Tool

Positive Intelligence Website

Empowering Women in Industry Virtual Events (Including Book Club and Membership Circles)

QUOTES AND KEY TAKEAWAYS

“I feel good from the inside out. When you are centered in your confidence, there are no secrets to that. There is no competition; it’s about collaboration. Lifting each other up.”

“Turning obstacle into an opportunity.”

“Confidence is an inside game. The mistake sometimes people make. They are seeking external validation for their confidence.”

“Your authentic self is your most powerful version of you.”

“Only way self-doubt wins is if we let it. We have a lot more power and control than we realize.”

“Positive Intelligence (PQ) is a measure of your mental fitness. It’s the ratio of how your brain defaults to either positive or negative thoughts.”

“What you can control is what you do with it once you hear it.”

“Some people go through life never actually hearing their self-doubt, simply feeling it.”

“Our body speaks our truth louder than our words all the time.”

“Name it to tame it.”

Our self-doubt has names. Nine primary saboteur voices: Controller, Hyper achiever, Restless, Stickler, Pleaser, Hyper vigilant, Avoider, Victim, and Hyper rationale.

“Self-Doubt does not discriminate. When you are playing big, setting big goals, and you are stepping out of your comfort zone; that is when your self-doubt wants you to listen. Our brains are wired to protect us.”

“You can turn the impossible to possible when you silence those saboteurs and lean into your sage voices where your full potential and power truly lives.”

LinkedIn Instagram Karen Laos Website

enSeptember 30, 2023

A Call to Confidence with Karen Laos

ABOUT OUR GUEST:

Karen Laos, Communication Expert and Confidence Cultivator, is on a mission to eradicate self-doubt in 10 million women by giving them simple strategies to ask for what they want in the boardroom and beyond.

Coached by her father, Karen first recognized the power of confident communication when she successfully negotiated her first flea market purchase at six years old. She now guides women to transform self-doubt into self-confidence resulting in more clients, job promotions, and negotiation wins. With 25 years serving as C-Suite advisor and commanding coveted stages such as Google, Starbucks and NASA, Karen leads the frontline of best practices for creating results through confident communication. She guides corporations and individuals with a proven model and is known for her actionable tips and ability to build trust quickly. During her corporate career, she led a team of facilitators while traveling the globe consulting industry leaders on the seemingly soft skills that impact the bottom line.

Karen is the author of Trust Your Own Voice: Growing Your Influence Through Confident Communication, as well as the host of her highly ranked podcast, Ignite Your Confidence, equipping women to stop holding back and start taking their seat at the table. Following her lifelong dream to live in Manhattan, she rented an apartment there for the month of her 50th Birthday.

CONNECT WITH KAREN

EPISODE AND EMPOWERING WOMEN IN INDUSTRY LINKS

Book: Trust Your Own Voice

Ignite Your Confidence Podcast

Empowering Women in Industry Virtual Events (Including Book Club and Membership Circles)

QUOTES AND KEY TAKEAWAYS

“Trust yourself.”

“That moment when I realized I didn’t need permission was a huge ‘ah ha’ moment for me.”

“It’s amazing how many people are still held back and that is why they don’t speak up.”

“You want to show up in your presence, in your voice, and in your body language as if you are the expert. Because if you don’t come across as confident then how would someone want to buy anything from you.”

“Every time we open up our mouths we have the opportunity to influence someone.”

PPU Introduction Guide: Say something personal, professional, and unique about yourself.

“When we are confident, we have a better ability to be able to influence others because we come across as more connected and we come across with more clarity.”

“When you are sharing your story back to someone who shared something, and you’re attempting to connect with them, your part should not be more than 45 seconds. Once it gets longer than that, the other person shuts down, feels dismissed, or both.”

“Every word has a job. Does that word do the job? Is it needed to do the job?”

LinkedIn Instagram Continuity Consequence Agency

enSeptember 20, 2023

Elevating YOUR Customer Experience with Jaclyn Herrera

ABOUT OUR GUEST:

Jaclyn Herrera is the Chief Marketing Officer and Bridgebuilder at ChasmBridge, a CHIEF member. Whether planning for long term brand management or driving revenue results, Jaclyn brings a strategic mind with clear road paths and measurable results.

She specializes in high growth-oriented businesses that are aiming to make a transaction, enter new markets, dramatically improve revenue results or that are going through major cultural change. Through a relentless focus on the customer experience, Jaclyn has increased revenue opportunities through lead generation by $6M/month, improved total cost of ownership of technologies through aftermarket pull through by 28%, and designed customer journey maps that improve experience and engagement with NPS results as high as 9.

Her incredible leadership has resulted in many personal and business awards including - business industry recognition, marketing recognition for product launches and exhibition results, and project industry recognition.

CONNECT WITH JACLYN

EPISODE AND EMPOWERING WOMEN IN INDUSTRY LINKS

Black-owned Business Directories

Guide to Customer Journey Mapping

HBR Article on Blind Hiring

Empowering Women in Industry Virtual Events (Including Book Club and Membership Circles)

QUOTES AND KEY TAKEAWAYS

“You need to be intentional about how others experience you.”

“Find your voice and find your voice early. Don’t be afraid of it.”

“So many people sit and wait for the opportunity to come to them. Just doing your job isn’t the only way to make that happen.”

What does a good customer experience look like? Combination of the transactional customer experience and the lifecycle experience (considering all those touch points in between).

“Elevating what you’re delivering from the person’s expectations of you.”

What should we avoid when we’re trying to create positive customer experiences? “Not doing what you say you’re going to do.”

Customer Journey Mapping - Key questions to think about:

(1) What is the customer going through when they need a product like ours?

(2) What are the touch points that us, as a company, is giving that person as they are trying to understand our product or evaluating our competitor’s product?

(3) What digital tools are we using to communicate along that way?

On Blind Hiring: “Allowed me to understand the content of their (candidates) character and the capabilities as it relates to the role.”

Instagram LinkedIn Twitter

enAugust 16, 2023

Let's Talk Money – We All Rise by Boldly Building Wealth with Bolanle Williams-Olley

ABOUT OUR GUEST:

Bolanle Williams-Olley is the CFO and co-owner at Mancini Duffy, a national design firm with a 100+-year-old history and tech-forward approach based in New York City, where she oversees the firm's financial and operational performance. She has over 15 years of experience working in the AEC industry with a strong background in financial analysis and strategic initiatives. At her core, she thrives on building relationships between finance and management teams to ensure the overall financial success of projects and her firm.

Bolanle is passionate about service and is the founder of several impact organizations including:

· SheBuildsWaves:a collective of women who make waves in the built industry by engaging each other and striving for more, together

· SheBuildsMoney: a company to help small design firms with financial solutions to empower these firms to be successful and thrive, financially

CONNECT WITH BOLANLE

CONNECT WITH MANCINI DUFFY

Website Instagram LinkedIn Facebook Twitter

EPISODE AND EMPOWERING WOMEN IN INDUSTRY LINKS

Link to the book “Build Boldly: Chart Your Unique Career Path and Lead with Courage”

NOMA Project Pipeline

Raising Smart Girls

Federal Reserve Bank of St. Louis Article

WTW Gender Wealth Equity Study

Empowering Women in Industry Virtual Events

QUOTES AND KEY TAKEAWAYS

“Character speaks for you.”

“Pivotal moments in my career was when I was truly myself. Represented myself. And I was bold.”

“If workplaces are not flexible, then there is not going to be an opportunity for me to even progress.”

“It’s a domino effect. Racial discrimination affects education. It affects housing. It affects job opportunities. All of these things translate and affect why that gap (wealth) is so wide.”

“Be aware of the water you are swimming in.”

Bold Framework: B is Be Yourself. D is Don’t Wait, Do it Now.

“Feel the fear and do it anyway.”