We chat with Rostin Javadi, Chief Operations Officer of Asia’s top ecommerce retailer ZALORA on the challenges and opportunities digital transformation brings. Rostin also shares strategies behind its success, delivering the best shopping experience to its diverse customer base – plus how ZALORA leverages payments for customer acquisition and retention.
Rhian Greenway, Chief Information Officer of City Beach, Australia’s leading surf and skate retailer shares on digital transformation, enabling better online and in-store experiences, and the importance of payments in City Beach’s retail strategy. He also shares on the changing retail and payments landscape, plus how City Beach is keeping up and staying ahead.
In the world of premium and luxury hotels where high-touch used to equate high levels of service excellence, how does Ahmed Disokey, VP of Hotel Technology, AccorInvest, address hospitality’s new challenges – and continue to delight every guest? He shares on the group’s digital transformation, the shift towards contactless, and the role of payments in simplifying complex processes for the world’s leading hospitality group.
Will Nicholson, Chief Operating Officer and Head of Payments, ROLLER shares on the importance of keeping up with evolving guest needs across its 750+ attractions worldwide including theme parks and trampoline parks like FlipOut, Skyline and SuperPark. Plus, the role of payments in simplifying the business – and increasing customer loyalty, revenue and brand advocacy.
We chat with Rostin Javadi, Chief Operations Officer of Asia’s top ecommerce retailer ZALORA on the challenges and opportunities digital transformation brings. Rostin also shares strategies behind its success, delivering the best shopping experience to its diverse customer base – plus how ZALORA leverages payments for customer acquisition and retention.
What makes the top brands in Asia Pacific and around the world successful, and how does payment play a part? In this inaugural Behind the Figures series, we chat with leaders in various industries including retail and hospitality – to learn the strategies, stories and inspiration behind their impressive business figures. As the payments partner of these top brands, we also ask the leaders how they are leveraging Adyen's payment solution to ensure brand prevalence in today's competitive landscape, plus their advice for others to always stay ahead in the business.
Learn from Warren Hayashi, President, Adyen, Asia Pacific all the exciting features you can expect in the 4 episodes of our very first series. Follow and subscribe to catch every episode.
More about Adyen at www.adyen.com
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