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    Ep. 24 - Voicebox Industries w/ VP Marketing and Business Development Scott Lennartz and Jordan Bryant on the Mobile First Podcast powered by Emerge Interactive

    enMarch 08, 2017

    About this Episode

    Scott Lennartz is an experienced marketing professional, leader, and accomplished yogi. Whether growing a Silicon Valley business to multi-billion dollar run rates, revamping a local yoga studio to better serve the Portland community, or balancing a handstand in the early morning, Scott has successfully navigated a variety of challenges both large and small. Scott has a Bachelor of Science in Computer Science and Mathematics, a Master of Business Administration, and is a Yoga Alliance E-RYT 500. He is currently the owner of Yoga Bhoga in Portland, Oregon, as well as the Vice President Marketing and Business Development at Voicebox Industries. Here are the highlights of our conversation with our guest: Scott’s passion in putting his energy to things which make a change or makes an impact. His focus on outcomes was brought about by his craving of seeing results from decisions he had made after working with different types of companies. About his interest in technology since he was a kid, how things like coding gets him stoked and his smart decision when he went from Cisco rather than pets.com up to the time he left Cisco and joined Voicebox. What Voicebox is all about, how it works in a seamless way that makes users feels good, how they use the technology to tailor-fit or make a unique experience for users before and after the event and why it is essential to get rid of all the confusion by designing your products to be very intuitive. Scott discusses why they went for being mobile responsive but have not decided to invest in a mobile app. He shares that in their opinion, downloading an app will be a negative experience for their user and would contradict to their goal of having Voicebox to be as simple and fun as possible. The hurdles that they are experiencing such as internal growth, developing talent and raising capital for expansion. How they get input and feedback from customers through pop ups where you can enter a text message in your phone and it will pop up in the big screen. It’s fun and gets people to engage in more ways. The cool project that they are working on right now: Roulette, a feature where you can go to a page and spin to get random songs for you to sing. If you want to keep tabs on the things that Voicebox is working on, go to http://vbsongs.com/.

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    • Trey is most passionate about solving the retail challenge today with technology. This entails figuring out how to engage with consumers in a meaningful way – how you do that in the most efficient way, how you create that connection, and how you use technology, most specifically mobile technology..
    • When he was a kid, Trey wanted to be a National Geographic journalist and go take pictures around the world and write stories. He realized when he was in college that this may not be able to get him money, so he got a degree in Finance. He started his career at Accenture where he got to learn software development process to solve business problems.
    • Trey joined Mood Media as a consultant to help with device strategies but ultimately joined full time as a technical product manager. They take content -- whether its video or audio-- curate it and deliver it to lots of different systems and his role was to figure out the platform component of it all. In the last couple of years, he focused more on being on the shadows and internally-facing to support what’s in the market and take ownership of the product.
    • As a kid, looking back, it was all about telling stories for Trey. He loved to write and take pictures and ultimately, that is telling stories and he shares that it’s the same now in the media company; it is still just about trying to tell stories. But what gets him excited is using all these technologies to create that story, that experience.
    • Mood is the world’s largest in store media solutions company whose goal is to create greater emotional connections between the brands and the consumers. They do this by using sight (video digital signage), sound (audio, music), scent, and social and mobile components.
    • Mood had recently done a visually stimulating study entitled “The State of Brick and Mortar in 2017” which embodies a lot of the company’s learnings. What interested him most is the data showing that people want assistants so we need to augment technology so that associates will be provided with better tools.  
    • Trey’s biggest learning lessons include not looking outward as much as they needed to which resulted to development of products which were simply wrong. They learned the hard way that if they wanted to develop something new, they have to have conversations with consumers.
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