EP017-Doctors Improve Communication & Bedside Manner
Doctors are being trained all across the country on how to better communicate with patients and families. At Henry Ford Hospital in Detroit, the Clear Conversations program was launched after the director of pulmonary hypertension, Dr. Rana Awdish, noted during a hospitalization that while the care she received was excellent, life-saving even, communication, however, was less than desirable. She explains how her experience led to an initiative that trains physicians to be more empathetic and look at conversations about health from the patient's point of view.