EP678: Money in the 21st Century – what will money become and how will we use it?

Richard Graham, Director of KYC and Financial Crime, Moody’s Analytics

According to the FBI’s Internet Crime Complaint Center (IC3), some $2.6 billion was taken in ‘pig butchering’ crypto scams. These financial grooming schemes build trust with targets over months before persuading victims to ‘invest’ savings in fake platforms. How can we spot this and how can we stop it? Richard Graham, Director of KYC and Financial Crime at Moody’s Analytics speaks to Robin Amlôt of IBS Intelligence.

Richard Holden, Author, Money in the 21st Century: Cheap, Mobile and Digital

Richard Holden is Professor of Economics at UNSW Business School (Sydney) and author of Money in the 21st Century – a new book that delves into the micro and macroeconomic impacts of the way money and finances are changing and will continue to evolve in the decades to come. What does it mean for your wallet, the money in your wallet and for blockchain and for economies. How will the race for control of new currencies play out, how it will change how banks and governments operate? Robin Amlôt of IBS Intelligence talks to author Richard Holden. 

Virraj Jatania, Co-Founder & CEO, Pockit

FinTech Pockit operates under an e-money licence in the UK. That means there are certain things Pockit can’t do because it doesn’t have a full banking licence. However, with the goal of boosting financial inclusion, the mobile-first service targets those excluded from or underserved by mainstream financial institutions. It highlights the challenges certain demographics face in accessing financial services and payments. Robin Amlôt of IBS Intelligence speaks to Pockit CEO Virraj Jatania. 

David Foss, Board Chair & CEO, Jack Henry & Associates

Competition is fierce, technology is converging, and the user experience is changing. Banks and financial institutions are expected to do more and be more. David Foss, Board Chair and CEO of Jack Henry & Associates speaks to Robin Amlôt of IBS Intelligence about the key tech trends shaping financial services in the US in 2024, starting with the US Consumer Financial Protection Bureau’s (CFPB) proposed Personal Financial Data Rights Rule. 

Joe Lemonnier, Product Marketing Manager, Resistant AI

Document automation is playing a key role in speeding up and reducing costs within financial services. However, in all the excitement institutions may unwittingly be putting themselves and their clients at risk. Robin Amlôt of IBS Intelligence discusses how the financial services sector needs to do better at determining whether documentation is legitimate with Joe Lemonnier, Product Marketing Manager at Resistant AI. Emerging economies cross-border payment platform Verto recently signed a deal with Resistant AI to use the latter’s Document Forensics to enhance its document verification process, reduce application review times and enable further expansion. 

Ofer Friedman, Chief Business Development Officer, AU10TIX

Deepfakes are becoming more common. From AI-generated fake ID to facial swap tools that can manipulate selfie/ID comparisons, the software is only going to get more sophisticated. For companies dealing with the threat posed by these fakes, investing in combatting them is going to be the cost of doing business. Robin Amlôt of IBS Intelligence speaks to Ofer Friedman, Chief Business Development Officer of AI-based ID verification specialist AU10TIX. 

V. Balasubramanian, CEO, Financial Software and Systems (FSS)

India-based Financial Software and Systems (FSS) is a globally leading provider of payments technology and a transaction processor. The company offers an integrated portfolio of software products, hosted payment services, and software solutions built on over three decades of global experience.  Puja Sharma of IBS Intelligence speaks to V. Balasubramanian, Chief executive officer of Financial software systems. 

Daniel Cohen, Chief Executive Officer, PayU GPO

From the macroeconomic trends set to hold sway over FinTech to the outlook for funding, IPOs, and mergers and acquisitions, Robin Amlôt of IBS Intelligence discusses them all with Daniel Cohen, CEO of PayTech platform PayU GPO. The firm’s platform allows merchants to accept payments and enables a wide range of payment optimisation and security features via a single API. So, we also cover the outlook for cross border payments. 

Brian Kaas, President & Managing Director, TruStage Ventures

TruStage Ventures is the venture capital arm of TruStage, a credit union partner providing financial products and services to 95% of US credit unions. The business is long-established, but the name is relatively new. TruStage Ventures invests in FinTechs with a specific view to funding innovators whose ideas can be leveraged by the credit union sector.  Robin Amlôt of IBS Intelligence speaks to Brian Kaas, President and Managing Director of TruStage Ventures. 

Matt Phillips, Head of UK+I Banking, Diebold Nixdorf

Diebold Nixdorf is working to provide banks with self-service banking solutions that put customers at the centre of the bank’s activities, focusing on banking products, software and services that engage consumers across channels, create personalised banking experiences, and accelerate ATM performance. Robin Amlôt of IBS Intelligence speaks to Matt Phillips, Head of UK+I Banking at Diebold Nixdorf.