Episode 04: Call Queues, User Groups, client updates, and Career Path with special guest Josh Blalock

Hosts: Pat Richard, and Ken Lasko.

In this episode, we look at dial plans and normalization rules in Skype for Business and Lync. What they are, how they work, and how Ken's awesome Skype Optimizer tool makes getting things set up quick and easy.

Running time: 00:41:08

Hosts: Pat Richard, and Jamie Stark.

In this episode, we look at the announcements at Enterprise Connect 2018, including the Microsoft keynote by Bob Davis, Microsoft Corporate Vice President, O365 Engineering, and the related commentary and demos by:

1. Marc Pottier
2. Ilya Bukshteyn
3. Lori Wright
4. Jeff Monaco of GE

Running time: 00:51:12

Hosts: Pat Richard, and Tom Morgan.

In this episode, we look at the following:

1. Tom's role at Modality
2. Bots in Teams
3. UCMA development
4. Differences between developing for Skype for Business on-prem vs online
5. What tools are needed

Running time: 00:28:24

Hosts: Pat Richard, and Jamie Stark.

In this episode, we look at the following:

1. Jamie's role at Microsoft
2. IT Pro Tools program
3. Microsoft Ready
4. Enterprise Connect
5. The Teams road map and new features in January
6. The TAP program

Running time: 01:05:44

Hosts: Pat Richard, and Josh Blalock.

In this episode, we look at the following:

1. User groups
2. What are Call Queues and the new features in Skype for Business Online
3. Updated training materials in MyAdvisor.fasttrack.microsoft.com
4. Skype for Business client updates and differences between MSI and CSR versions of clients
5. Career path options for UC pros

Running time: 00:42:11

Hosts: Pat Richard, and Matt Landis.

In this episode, we look at the monster features release for Teams.

New Calling Roadmap Features

1. Simultaneous Ringing
2. Speed dial
3. Suggested Contacts
4. Voicemail
5. Translate user input to standard format phone number
6. Call Quality Diagnostic Portal
7. TTY Support
8. Skype for Business-Teams Calling
9. Blind Transfer
10. Call Blocking
11. Call Forwarding
12. Caller ID masking
13. e911 Support
14. Extension Dialing
15. Hold
16. Multi-call Handling
17. Enable Existing Calling Plan Support

New Meetings Roadmap Features

1. Edge, Chrome Browser Support for meetings
2. Interactive Troubleshooting
3. Audio Conferencing in over 90 countries
4. Mute Other Participants
5. Application Sharing

New Messaging Roadmap Features

1. Contact Groups
2. Unified Presence

New IT Pro Roadmap Features

1. Messaging Policies
2. Teams Interop Policies
3. Client Support

Delayed Features

1. Enable Call Quality Analytics
2. Lobby Support
3. Anonymous Join
4. Give and Take control in sharing

Running time: 00:44:15

Hosts: Pat Richard, and Tom Arbuthnot.

In this episode, we look at Skype for Business updates, new tools from Microsoft, and Teams.

1. What to expect in Teams vs what's already in Skype for Business
2. Updated Network Assessment Tools
3. .NET 4.7 support for Skype for Business
4. CCE 2.1
5. Skype for Business and Teams feature comparisons table and Teams roadmap
6. Automating your workflows using Connectors in Microsoft Teams

Running time: 00:30:39

Hosts: Pat Richard, and Jonathan McKinney.

Topics in this episode include:

In our first episode, we look at key announcements from Microsoft.

1. Announcement about Skype for Business Server vNext.
2. Announcement of Skype for Business evolving into Microsoft Teams.
3. Roadmap of Teams features, including feature parity with Skype for Business.

Running time: 00:48:36