Everyone in Security is a Hero with Bonnie Michelman, Chief Security Officer at Mass General Brigham

In this episode of Security Heroes, host Lisa Falzone is joined by Thomas Smith, President of Healthcare Security Consultants, Inc., and an expert in campus and healthcare security. They explore the balancing act of providing heroic security while adhering to all regulations, the importance of establishing and maintaining relationships with key personnel, and how some of the most heroic work in security can actually be accomplished in the design phase.

In this episode of Security Heroes, host Lisa Falzone is joined by Joshua Bromen, the Deputy Chief of Police at the University of Mississippi Medical Center (UMMC). Together, they discuss the importance of training officers in both physical combat and communications skills, a blueprint for an initiative to reduce workplace violence which others can implement, and how empathy and communication can serve as a foundation for effective public safety.

In this episode of Security Heroes, host Lisa Falzone is joined by Paul Sarnese of Secured & Prepared Consulting, who has over two decades of experience as a healthcare security and safety consultant. Together, they discuss the importance of focusing on workplace violence, the key elements of an effective security assessment, and some of the innovative ideas that Paul has implemented to improve healthcare security.

Did you miss some episodes from Security Heroes? Here is a summary of some of 2023 episodes in under 10 minutes. A good way for busy professionals to catch up!

In this episode of Security Heroes, host Lisa Falzone is joined by TJ and Amy Bock. TJ Bock is the Director of Protective Services at Nationwide Children's Hospital, and Amy Bock is a licensed professional clinical counselor who specializes in first responder mental health. Together, they discuss the unique mental health challenges faced by first responders and other heroes in the security field, the importance of training in facing those challenges, and the strategies they've employed to promote emotional resilience, mental well-being, and a safer work environment.

Join host Lisa Falzone in this captivating episode of Security Heroes, where she is joined by Nelson Price, the Enterprise Director of Healthcare Operations Safety at Allied Universal. Together, they unravel the crucial impact of K9 protection programs in diminishing violence against our invaluable healthcare workers. Don't miss out on this insightful conversation that delves into the frontline defense strategies that are making a difference in ensuring the safety of those who dedicate their lives to care for others.

In this episode of Security Heroes, host Lisa Falzone is joined by Martin Green, Principal Consultant at Martin Green & Associates. Together they discuss Martin’s storied career in healthcare security, from how he stumbled into it to how the sector has changed over the past three decades, for both the better and the worse.

In this episode of Security Heroes, host Lisa Falzone is joined once again by Dr. Aaron Quarles, Emergency Medicine Physician and Assistant Professor in Emergency Medicine at Northwestern Medicine. Together they discuss the challenges of aligning community resources with the healthcare system, exploring the reasons people are violent in the ER and the need for open communication between doctors and security staff.

In this episode of Security Heroes, host Lisa Falzone is joined by Dr. Aaron Quarles, Emergency Medicine Physician and Assistant Professor in Emergency Medicine at Northwestern Medicine. Together they discuss the challenging world of emergency medicine, touching on Aaron’s own encounters with violence, the realities of the mental health crisis, and techniques for approaching violent situations.

In this episode of Security Heroes, host Lisa Falzone is joined by Mike Hodges, System Director of Public Safety at Piedmont Healthcare and a veteran of the US Army, to discuss his career in the security operations field and the challenges faced in managing security operations in healthcare. Mike emphasizes the importance of violence prevention and strategic officer training, highlighting the need to rebrand the security industry and promote a more heroic image.