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    Fixing Higher Education & New Startup Opportunities with Marc and Ben

    enFebruary 08, 2024

    Podcast Summary

    • Universities need to evolve to serve larger populationsTo improve universities, implement two-sigma-better techniques or build new institutions due to stakeholder incentives, ensuring success for crucial institutions in the country and world.

      Universities, historically built to train a small percentage of 18-year-olds, need to evolve to reflect the goal of serving a larger population. The educational intervention technique that generates two-sigma-better outcomes should be implemented to improve existing universities. However, the cost-effective solution might be to build new institutions due to the many stakeholders with varying incentives in the current system. Universities are crucial institutions for the country and the world, and it's essential to address their structural issues to ensure their success. Additionally, the crisis in higher education presents opportunities for startups, and new institutions, companies, nonprofits, and research entities might emerge to fill the gaps left by existing universities.

    • Navigating Multiple University StakeholdersEffective university leadership identifies and prioritizes key stakeholders, ensuring primary mission isn't compromised, enabling meaningful societal impact.

      Universities, as complex institutions, face unique challenges in achieving their goals due to their vast array of constituents. These include students, faculty, administrators, board of trustees, alumni, donors, employers, parents, immigration officials, sports fans, regulators, politicians, the press, downstream policymakers, and society as a whole. Universities, which have historically aimed to impact society broadly, must navigate these various stakeholders and prioritize their goals accordingly. The key to effective leadership in such an institution is to identify and prioritize the most important constituents, ensuring that the institution's primary mission is not compromised. This clarity and focus can help universities effectively manage their numerous stakeholders and make a meaningful impact on society.

    • Prioritize Students, Not Administrative BloatUniversities should prioritize students by using technology to streamline administrative tasks, reducing administrative staff, and focusing on attracting and supporting top students.

      Universities must prioritize their students above all else to maintain focus and provide an optimal educational experience. Administrative bloat, high tuition costs, and external pressures can distract from this goal. To address these issues, implementing technology like AI for administrative tasks and reducing the number of administrators could save costs and improve efficiency. Ultimately, the focus should be on attracting and supporting the best students, as they are the most important constituents. Neglecting this priority can lead to a degraded product and unsustainable costs.

    • Prioritizing employees over customers can harm organizationsNon-profits, including universities, face pressure to increase expenses, but lowering costs and tuition is a viable option for success

      Prioritizing employees over customers can lead to the downfall of any organization, be it for-profit or non-profit. Non-profits, in particular, have an incentive to scale expenses to meet available funding, which can lead to concerns about inefficient use of resources. Historically, universities have shown that they could operate at lower cost structures, but current trends suggest that this is no longer the case. The benchmarking among institutions makes it difficult for any one university to deviate from the trend of increasing expenses. However, it is important to note that lowering tuition and operating costs is a viable option, as demonstrated by past practices. The challenge lies in the current institutional mindset and the need for innovation and change.

    • Historically effective method for educational improvement: One-on-One tutoringOne-on-One tutoring is the most effective educational intervention, proven to move students from 50th to 99th percentile, but economically challenging to implement on a large scale, may become more accessible with technology advancements.

      Historically and from educational research, one-on-one tutoring has proven to be the most effective method for generating superior educational outcomes. This method, which was commonly used in aristocratic education in the past, including for notable figures like Alexander the Great and Aristotle, has been shown to consistently outperform other educational interventions. In fact, one-on-one tutoring is the only intervention that has been proven to reliably move students from the 50th to the 99th percentile in terms of educational outcomes. This effect, known as the Bloom II Sigma Effect, demonstrates the potential for significant improvement in education, but the economic feasibility of implementing this method on a large scale has historically been a challenge. However, with advancements in technology and educational resources, one-on-one tutoring may become more accessible and affordable for a larger number of students in the future.

    • Focusing on quotas in education can lead to negative consequencesInstead of prioritizing diversity quotas, educational institutions should focus on individual student needs and potential for better outcomes and competitive advantages

      The traditional university system's focus on achieving diversity quotas can lead to negative consequences for students, including lower graduation rates and feelings of being a second-class citizen due to self-identification requirements. Instead, designing education systems with a customer-centric approach, focusing on the needs and potential of individual students, can lead to better outcomes and competitive advantages. For instance, identifying and recruiting underrepresented talent groups, such as veterans and students from second-tier universities, can bring unique strengths and advantages to the educational institution. By prioritizing the needs of students and their potential, rather than quotas, educational institutions can create a more inclusive and effective learning environment.

    • Prioritizing talent from underrepresented communitiesFocusing on unique needs and building relationships leads to positive outcomes for individuals and organizations. Recruiting from diverse backgrounds improves retention and promotion rates.

      Focusing on the talent and understanding the unique needs of underrepresented communities can lead to positive outcomes for both the individuals and the organization. The speaker shares an example from his experience in recruiting diverse talent in the tech industry, where they prioritized building relationships and creating inclusive environments. He also emphasizes the importance of universities recognizing and recruiting untapped talent from diverse backgrounds, such as the music industry, instead of relying solely on traditional recruitment methods. By prioritizing talent and creating inclusive environments, organizations can improve retention and promotion rates, ultimately benefiting their mission and the individuals involved.

    • Recognizing individuality in DEI programsUniversities should broaden recruitment criteria and value diverse talent and interests, rather than focusing on quotas or stereotypes.

      DEI programs in universities should not focus solely on recruiting based on stereotypes or quotas, but rather on recognizing and catering to the diverse interests and talents of different populations. The speaker argues that everyone should be treated as an individual, but it's also important to acknowledge that different groups have varying interests and aptitudes. The speaker uses examples of job categories and gender distribution to illustrate this point. They also argue that setting unrealistic goals for equal representation based on population percentages can be detrimental to the recruitment process and may not attract the desired population to the university. Instead, universities should broaden their recruitment criteria to include factors that contribute to society and create an environment that benefits all students. The ultimate goal should be to recognize and value diverse talent and interests.

    • Addressing racial disparities in education may not be effectiveTwo decades of affirmative action has not significantly benefited African Americans, and the credentialing system is losing value, making it crucial to reevaluate current approaches and consider new solutions.

      The current approach to addressing racial disparities in education, specifically at universities, may not be effective and could even perpetuate the problem. Henry Louis Gates and Lonnie Guinere, highly respected black scholars, argued two decades ago that institutions were bringing in African and West Indian immigrants to meet African-American quotas, leading to more Nigerians at Harvard than African-Americans. While the intention may be to help African Americans, this approach has not yielded positive results, as studies have shown that affirmative action has not significantly benefited African Americans over the past 50 years. Furthermore, the credentialing system, which includes the SAT and grades, is losing value as more companies drop degree requirements. To improve the education system, it's essential to reevaluate the current approach and consider implementing solutions like mandating a grading curve and enhancing the aptitude measures used in admissions.

    • Grading curves can limit potentialInstead of using grading curves to limit potential, focus on identifying and developing unique talents for greater job satisfaction, improved performance, and overall success.

      The use of grading curves to determine academic success and employment potential can be unfair and limiting. This practice, which was once common in companies like Intel and Microsoft, can result in the dismissal of talented individuals who do not fit into predetermined categories. Instead, it's essential to recognize the distribution of talents and capabilities and place individuals in roles that maximize their strengths. Universities, in particular, can benefit from clear grading standards that provide students with a clear understanding of what is required to succeed and graduate. The focus should be on identifying and developing individuals' unique talents rather than forcing them into predetermined roles. This approach leads to greater job satisfaction, improved performance, and overall success.

    • Equal representation vs true representationStriving for equal representation can limit individual choices and lead to less diversity, while allowing free choice and nurturing unique talents leads to a more diverse and innovative environment.

      True representation and equality are not the same. Societies that strive for equal representation across all fields may inadvertently limit individual choices and lead to less diversity in certain areas. The Scandinavian paradox illustrates this, as societies with the greatest gender equality have the most unequal outcomes in certain professions. A university or organization that allows individuals to freely choose their paths and focuses on nurturing their unique talents will lead to a more diverse and innovative environment. This approach benefits everyone, as each person brings their unique perspective and skills to the table.

    • Flawed approach to diversity and credentialingInstitutions should adopt a more holistic approach to sourcing talent and promoting diversity, beyond surface-level demographics and standardized tests.

      The current approach to diversity and credentialing in institutions and businesses is flawed and needs a more nuanced and thoughtful approach. The speaker argues that focusing solely on surface-level demographics and standardized tests like the SAT is not an effective way to source talent or promote diversity. Instead, institutions should consider a more holistic approach, including widening the criteria for credentialing and assessing a wider range of skills and abilities. The speaker also suggests that the average population may not score high on certain creativity tests, and those who do may not be the same populations that excel on standardized tests. The universities have a role to play in identifying and mapping students to various industries, but they need to evolve and adapt to better serve the needs of a diverse population. Ultimately, the goal should be to find talent and value individuals based on their unique abilities and contributions, rather than limiting definitions of talent based on demographics or standardized tests.

    • Current education system prioritizes equality over diverse talentsThe current education system focuses on equalizing results, hindering the recognition of diverse talents and abilities, while there's an opportunity for change through customized testing methods.

      The current education system and admission processes prioritize equality over identifying and recognizing diverse talents and abilities. The SAT, for instance, is capped at a certain score due to pressure to equalize results by demographic group rather than unearthing exceptional talent. This is evident in the Harvard Supreme Court case, where the large number of high-scoring Asians in math and verbal SATs made it an ineffective testing method for identifying the best candidates for STEM fields. Instead of embracing the diversity of talents and abilities, there's a push for uniformity. However, there's an opportunity for change, as universities and employers could develop their own tests to identify and distinguish diverse talents and degrees of talent. The current political climate favors diversity, but it's crucial to measure and recognize diverse talents rather than striving for uniformity.

    • The challenges of starting a new universityInstead of starting a new university, consider innovative approaches within the current system to better equip students for the job market

      While there are arguments for starting new universities, it's a challenging endeavor due to the powerful network effects of existing institutions, the need for significant funding, and the potential difficulty of breaking into the accreditation cartel. Instead, focusing on innovative approaches within the current educational system, such as shorter, skills-based degrees or alternative learning models, may be more feasible and effective ways to address the issues discussed. The goal should be to adapt education to meet the needs of students and the changing job market, rather than trying to replicate the traditional university model.

    • Creating a Modern University: A Billion Dollar VentureTo build a successful modern university, focus on attracting top students, creating a strong alumni network, and forming partnerships with companies for recruitment.

      The traditional education system is evolving, and new, innovative approaches like Lambda School are gaining popularity due to their flexible, affordable, and effective models. And from a venture capitalist perspective, there's a growing interest in building a new, modern educational institution that can provide a high-quality education and compete with the Ivy Leagues. However, such a venture would require significant resources and a well-thought-out strategy. If a group of philanthropists or donors were to invest billions of dollars into building a new university from scratch, the advice would be to focus on attracting the best students, creating a strong alumni network, and forming partnerships with companies for recruitment. By doing so, the new university could differentiate itself from the competition and provide students with valuable job opportunities upon graduation. Ultimately, the goal should be to create an institution that fits seamlessly into the existing industry structure and provides a better version of the education that already exists.

    • Outdated traditional universities vs. AI-focused universitiesAI universities prioritize personalized learning and career guidance over traditional classroom instruction, using AI as a one-to-one tutor and interactive tests to maximize students' abilities and map them to various industries.

      Traditional universities, built on industrial revolution technology, are outdated for the information age. Instead, a new AI university should focus on helping students find their purpose and guiding them through it with a team of peers. This can be achieved through personalized learning, smaller chunks of work, and interactive tests. The university should also use AI as a one-to-one tutor, allowing students to ask questions in any language. The goal is to maximize students' abilities and map them to various industries and fields, creating a diverse workforce that can tackle a wide range of tasks. In essence, an AI university should prioritize personalized learning and career guidance over traditional classroom instruction.

    • Transforming education beyond academicsUnbundling credentialing could lead to startups offering reliable aptitude tests, disrupting traditional university system, and levelling the playing field for all

      While technology is transforming education, the value of a college experience goes beyond just academics. The ability to learn from peers and build a network is essential for most students. However, there's room for innovation in education, particularly in the area of credentialing. Unbundling this function could lead to startups that provide reliable and specific aptitude testing, helping employers make informed hiring decisions and giving individuals an opportunity to showcase their skills, regardless of their educational background or the cost of their degree. This could disrupt the traditional university system and level the playing field for those who might not have had access to elite education otherwise.

    • Supreme Court's ban on aptitude testing opens opportunitiesThe Supreme Court's ban on aptitude testing for employment creates a need for alternative, voluntary, and legal methods of aptitude testing, and opens opportunities for high-production value online courses decoupled from employment and credentialing.

      The legal landscape around employment testing and education is shifting, opening up opportunities for innovative startups. The Supreme Court's ban on generalized aptitude testing for employment has led to a decrease in the value of university degrees as IQ tests. This creates a need for alternative, voluntary, and legal methods of aptitude testing. Additionally, the challenges of committing to and credentialing from full college courses create an opportunity for high-production value, AI-assisted, or in-person tutored online courses that are decoupled from employment and credentialing. These innovations could lead to better job placements, more effective learning, and increased accessibility to education.

    • Two types of students: intrinsically motivated and structurally motivatedUnderstanding the different needs and motivations of students and researchers can lead to more effective educational and research systems. Alternative approaches like Lambda School and the Research Bureau cater to various learning styles and goals.

      There are two types of students in education: those who are intrinsically motivated to learn and those who require a more structured environment to be productive. While some students are naturally driven to learn and seek knowledge for its own sake, others may need more pressure and structure to stay engaged. This is particularly true for students from privileged backgrounds who may have fewer external motivators. When it comes to research, there is a long-standing belief that it should be funded without a specific end goal in mind, allowing researchers the freedom to explore new knowledge. However, some argue that there may be ways to make research more efficient and effective without compromising its exploratory nature. Ultimately, understanding the different needs and motivations of students and researchers can help us design educational and research systems that better serve everyone. For instance, programs like Lambda School and the Research Bureau offer alternative approaches to education and research, respectively, that cater to different learning styles and goals.

    • Addressing challenges in researchTo tackle the replication crisis and improve research productivity, consider focusing funding on top institutions and researchers, creating new nonprofit research institutes, or adopting a venture capital model for funding.

      The current research complex faces significant issues, including a massive replication crisis and a large percentage of research being deemed useless. The incentive structure of research, which relies on publishing results to secure grants and tenure, can lead to questionable research practices. A friend and former leader in the field argues that only a small percentage of institutions and researchers produce most of the useful output, and the government's funding approach results in overfunding of research that may not yield practical results. To address these challenges, potential solutions include focusing funding on the most productive institutions and researchers, creating new nonprofit research institutes, or adopting a venture capital model for research funding.

    • Philanthropically-funded institutions for research and innovationPhilanthropically-funded institutions, like the Parker Institute and Chan Zuckerberg Institute, are revolutionizing research and innovation by funding researchers and spinning out companies, leading to groundbreaking discoveries and self-sustainability.

      There's a growing trend towards philanthropically-funded institutions that focus on research and innovation, particularly in areas like medical research and technology. These institutions, such as the Parker Institute for Cancer Research and the Chan Zuckerberg Institute, are set up to fund researchers and spin out companies, generating patents and investments. Some of these institutions have been incredibly successful and are expected to become self-sustaining over time. This approach to funding research and innovation outside of the traditional university system has been shown to be effective, with notable examples like the theory of relativity and the mapping of Boolean logic leading to groundbreaking discoveries. While some areas of research may still require government funding, many areas of research and innovation could be fundable separately, and there are already successful examples of policy think tanks, social organizations, and moral instruction institutions operating independently. The university system, with its focus on academic freedom and the marketplace of ideas, may not be the best place for moral instruction, which is better suited to pastors, priests, and other community leaders who can provide hands-on guidance and support.

    • Revisiting the Role of Universities in Moral InstructionUniversities may not effectively teach morals due to their lack of accountability and secularization. Consider creating independent moral universities or redefining their role in moral instruction. Reform areas like college sports and explore new concepts for social connections.

      Universities may no longer be the ideal place for moral instruction due to the lack of accountability and the shift away from their original religious institution roots. Instead, moral instruction could be more effective in real-world contexts with clear consequences. The speaker suggests revisiting the original idea of universities as institutions for instructing moral leaders or creating an independent moral university. Additionally, the speaker believes that reforms are necessary in areas like college sports, where athletes are not paid, and suggests spinning them out and having them run more like professional sports leagues. Other ideas include creating adult daycare and dating site communities as new design concepts for social and cultural connections. Overall, the speaker advocates for a return to moral instruction and values in various aspects of society.

    • Traditional institutions may evolve or unwind with new technologies and societal changesEmployers might take on credentialing roles, independent think tanks and dating sites could offer community and credentialing alternatives, and traditional institutions may adapt or become outdated.

      The traditional institutions we know today, such as colleges and universities, may evolve or unwind as new technologies and societal changes emerge. These institutions serve various functions, including education, credentialing, community building, and even dating. However, with the rise of online learning, digital credentialing, and alternative living arrangements, some of these functions may shift to new entities. For instance, employers might take on the credentialing role, while independent think tanks and dating sites could offer alternative forms of community and credentialing. Ultimately, these institutions may continue to exist but could look increasingly outdated. The key is to adapt and innovate to meet the changing needs of individuals in their adult lives.

    • Universities' value proposition at riskUniversities face potential legislative changes due to high cost and politicization, threatening their relevance and credibility

      The value proposition of universities is becoming increasingly precarious due to their high cost and the potential for political revolt. The universities' isolation from the general progress of society and their politicization have made them vulnerable to a shift in public opinion. Federal student loans, research funding, and tax law are key areas that could be targeted for change, and it would not take long for such changes to be implemented legislatively. The universities' continued relevance and credibility, as well as the power of their graduates, may prevent this from happening, but there is a risk of a tipping point where people become intolerant of the universities' actions.

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    "I think why we're seeing so many developers flock to Ollama is because there is a lot of demand from consumers to interact with language models in private ways. And that means that they're going to have to figure out how to get the models to run locally without ever leaving without ever the user's context, and data leaving the user's device. And that's going to result, I think, in a renaissance of new kinds of chips that are capable of handling massive workloads of inference on device.

    "We are yet to see those unlocked, but the good news is that open source models are phenomenal at unlocking efficiency.  The open source language model ecosystem is just so ravenous."

    More from Anjney:

    The Quest for AGI: Q*, Self-Play, and Synthetic Data

    Making the Most of Open Source AI

    Safety in Numbers: Keeping AI Open

    Investing in Luma AI

    Follow everyone on X:

    Anjney Midha

    Derrick Harris

    Check out everything a16z is doing with artificial intelligence here, including articles, projects, and more podcasts.

     

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    Please note that the content here is for informational purposes only; should NOT be taken as legal, business, tax, or investment advice or be used to evaluate any investment or security; and is not directed at any investors or potential investors in any a16z fund. a16z and its affiliates may maintain investments in the companies discussed. For more details please see a16z.com/disclosures.

    a16z Podcast
    enMay 16, 2024

    How Discord Became a Developer Platform

    How Discord Became a Developer Platform

    In 2009 Discord cofounder and CEO, Jason Citron, started building tools and infrastructure for games. Fast forward to today and the platform has over 200 million monthly active users. 

    In this episode, Jason, alongside a16z General Partner Anjney Midha—who merged his company Ubiquiti 6 with Discord in 2021—shares insights on the nuances of community-driven product development, the shift from gamer to developer, and Discord’s longstanding commitment to platform extensibility. 

    Now, with Discord's recent release of embeddable apps, what can we expect now that it's easier than ever for developers to build? 

    Resources: 

    Find Jason on Twitter: https://twitter.com/jasoncitron

    Find Anjney on Twitter: https://twitter.com/AnjneyMidha

     

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    Find a16z on Twitter: https://twitter.com/a16z

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    Follow our host: https://twitter.com/stephsmithio

    Please note that the content here is for informational purposes only; should NOT be taken as legal, business, tax, or investment advice or be used to evaluate any investment or security; and is not directed at any investors or potential investors in any a16z fund. a16z and its affiliates may maintain investments in the companies discussed. For more details please see a16z.com/disclosures.

     

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    • Technology Steps Up to the Challenge. Telehealth has opened new opportunities to treat and meet students (and staff) where they need when they need without stigma. Access to new tools for tracking data and analytics has also helped faculty and staff better serve students. As Kevin put it, “If we're going to be constrained on resources, we need to put the resources that we do have into the students who need us the most.”
    • Getting a Holistic Picture. When working with a student, you must take into account the whole student’s background. Everyone faces unique challenges and stresses in their life, and being able to take into account a student’s personal background gives you context to better serve them.

    --

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