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    Fraud - how can you avoid becoming the next victim?

    enAugust 16, 2018

    Podcast Summary

    • The importance of quality sleep and financial awareness for well-beingInvest in a good night's sleep with a customized bed and stay financially informed to avoid scams, protecting your well-being and savings

      Both quality sleep and financial awareness are crucial for maintaining well-being. The Sleep Number Smart Bed offers customized comfort, making it a popular choice among customers, as evidenced by JD Power's ranking. On the other hand, financial scams, such as push payment fraud, can result in significant losses. Scammers often use sophisticated methods, like impersonating trusted entities or exploiting customers' expectations. Last year, over £236 million was stolen through push payment fraud, affecting 43,800 people. Being vigilant and informed is essential to protect yourself. Listening to financial podcasts, like the FT Money Show, and understanding the tactics used by scammers can help you avoid falling victim to these schemes. Additionally, always double-check payment details and never share sensitive information with unsolicited callers or emails.

    • Phone scams involving bank impersonation can result in significant financial lossesBeware of phone scams where fraudsters impersonate banks, urging you to transfer money to receiving accounts. Hang up and call your bank directly to verify any suspicious requests.

      Phone scams involving fraudsters impersonating banks are increasingly sophisticated and can result in significant financial losses. A reader of your article shared her harrowing experience of losing over £30,000 after receiving a call supposedly from her bank. The scammer manipulated her into transferring money to a receiving account, using tactics like urgency and impersonation. Even though she eventually got some of her money back, it took persistence and a long time. It's important to remember that banks will never ask for your authorization code over the phone or email. If you suspect a scam, hang up and call your bank directly using the number on your card or from the official bank website. Protecting your personal information and being vigilant against such scams is crucial. Unfortunately, banks may not always take full responsibility for the stolen funds, especially if they can prove that the account holder authorized the transaction. Stay informed and stay safe.

    • Consumer Protection Against Bank Transfer FraudWhile progress is being made against bank transfer fraud, more needs to be done. The introduction of a reimbursement scheme and confirmation of payee are steps forward, but immediate reporting options and proper implementation are crucial.

      Consumer protection against bank transfer fraud is improving, but more progress is needed. Witch Money, an advocacy group, has been campaigning for better protection since 2016, leading to the launch of a super complaint and the commitment from the Payment Systems Regulator (PSR) to introduce a reimbursement scheme. However, the details of the scheme are still being determined. Additionally, confirmation of payee, a system that matches the name of the payee with the name of the account, will be introduced in December 2022. This is a step forward, but it's important that banks implement it properly and quickly. Currently, consumers have limited options for reporting bank transfer fraud, with many banks not offering 24/7 fraud lines. This is in contrast to credit cards, which have joint liability and typically offer round-the-clock fraud reporting services. The lack of immediate reporting options for bank transfer fraud can make it difficult for consumers to recover lost funds. Overall, while there have been some positive developments, more needs to be done to effectively protect consumers from bank transfer fraud.

    • Stay Vigilant Against Push Payment FraudSuspicion and common sense are key to avoiding push payment fraud. Double check all requests for sensitive info or payments, even if they seem legitimate. NatWest advises against sharing full security credentials or making payments at the request of someone claiming to be from the bank.

      Protecting oneself from push payment fraud requires extreme vigilance and the use of common sense. Fraudsters are intelligent and can mimic communications from trusted sources to trick individuals into transferring money or revealing sensitive information. Be suspicious of any emails or phone calls asking for bank details or money, even if they seem legitimate. Double check all correspondence, especially during busy times when you're dealing with a lot of admin. Text messages can also be manipulated, so always verify any request for sensitive information or payments through an independent method. NatWest advises its customers never to make payments or share full security credentials at the request of someone claiming to be from their bank. If you receive such a request, decline it and report it to your bank immediately using a trusted phone number. Wait a few moments before calling back to ensure the initial call was not a reroute. Stay informed and stay safe.

    • Staying Vigilant Against Push Payment Fraud and Pension Scams in the UKStay informed about fraud tactics, don't transfer money quickly, avoid high-risk investments, and be wary of free pension reviews to protect your retirement savings.

      Both push payment fraud and pension scams are significant issues in the UK, with the average loss being substantial and often leading to ruined retirements. The tactics used by fraudsters are constantly evolving, making it essential for individuals to stay vigilant. In the case of push payment fraud, banks are working together with industry bodies and law enforcement to stop fraudsters and recover stolen funds as quickly as possible. The FCA advises against transferring money quickly, feeling pressured, or engaging with high-risk, high-return investment schemes. For pension scams, the classic opening gambit is a promise of a free pension review, often leading to a request for money transfers. The FCA and the pensions regulator have advised against falling for such tactics, as the losses can be devastating, and the chances of getting the money back are slim. The FCA urges people to "don't let a fraudster enjoy your retirement."

    • Stay cautious when dealing with pensions or rentingBe skeptical of pension scams, use government's Pension Wise service. For renters, avoid upfront payments, sign a rental agreement before paying, and beware of property owners who don't actually own the property.

      When it comes to dealing with matters related to pensions or renting, be cautious and skeptical. Amy Williams from the Feet reported that pension scams are prevalent, and the best course of action is to utilize the government's Pension Wise service. For renters, especially young adults, beware of upfront payment requests. Matt Hutchinson from spareroom.co.uk warned about two common scams: transferring money before seeing a property or renting from someone who doesn't actually own the property. To stay safe, never pay money upfront without seeing the property and signing a rental agreement. Be wary of complicated stories and requests for unusual payment methods. Remember, if something seems off, trust your instincts and seek advice from trusted sources.

    • Online interactions with potential property buyers should be approached with cautionBe wary of inconsistencies, requests for advanced payments, and using unsecured payment methods during online property transactions to avoid potential scams.

      When interacting with individuals online, especially during property transactions, inconsistencies and requests for advanced payments should raise red flags. A woman scammed Ben by requesting an advanced viewing deposit under the guise of past letdowns. However, upon investigation, the property she claimed to own was not in her name. Furthermore, using services like Western Union to transfer money to unknown individuals is highly discouraged, as these platforms are designed for sending money to friends and family only. Our website will soon prioritize safety tips for users, displaying them at crucial points during their journey. We have a long history of combating fraud, shutting down bad actors, and employing both artificial and human intelligence to detect suspicious activity. Always be cautious, report any suspicious behavior, and stay informed to protect yourself from potential scams.

    • Staying Safe from Rental Fraud on SpareRoomUse SpareRoom's moderators for help, but also trust your instincts and do thorough research before renting online to avoid falling victim to rental fraud.

      While using online platforms like SpareRoom to find housing can be convenient, it's important to be vigilant against rental fraud. SpareRoom has a team of full-time moderators who review ads to ensure they're legitimate and remove any suspicious listings. However, it's still essential for renters to use their instincts and do their due diligence before committing to a lease. The platform also encourages renters to report any suspicious activity to the moderators. Additionally, resources like FT Money's column on avoiding rental fraud online can provide valuable information and tips for those looking to rent. The column even includes a humorous video clip of a comedian dealing with a property scammer. Remember, even with the help of technology and moderators, it's up to each individual to protect themselves from potential scams. So, always trust your gut and take the necessary precautions when renting online.

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    Hosted on Acast. See acast.com/privacy for more information.


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    Hosted on Acast. See acast.com/privacy for more information.


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    Read a transcript of this episode on FT.com



    Hosted on Acast. See acast.com/privacy for more information.


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    Read a transcript of this episode on FT.com



    Hosted on Acast. See acast.com/privacy for more information.


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    For more tips on how to organise your money, sign up to Claer's email series 'Sort Your Financial Life Out With Claer Barrett' at FT.com/moneycourse.


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    Disclaimer: The Money Clinic podcast is a general discussion about financial topics and does not constitute an investment recommendation or individual financial advice.


    Read a transcript of this episode on FT.com



    Hosted on Acast. See acast.com/privacy for more information.


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    Tune in every Tuesday to catch the latest episode of The Five-Minute Investor, and subscribe to Money Clinic wherever you get your podcasts. If you would like Claer to demystify an investment term, email the team at money@ft.com or send Claer a DM on social media — she’s @ClaerB on Instagram and TikTok.


    For more tips on how to organise your money, sign up to Claer's email series 'Sort Your Financial Life Out With Claer Barrett' at FT.com/moneycourse


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    Read a transcript of this episode on FT.com



    Hosted on Acast. See acast.com/privacy for more information.


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    For more tips on how to organise your money, sign up to Claer's email series 'Sort Your Financial Life Out With Claer Barrett' at FT.com/moneycourse


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    Read a transcript of this episode on FT.com



    Hosted on Acast. See acast.com/privacy for more information.


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    For more tips on how to organise your money, sign up to Claer's email series 'Sort Your Financial Life Out With Claer Barrett' at FT.com/moneycourse


    Want more?

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    Read Stuart Kirk’s latest Skin in the Game column for free.

    Listen to Money Clinic’s Investment Masterclasses, such as Stuart Kirk has ‘skin in the game’, ‘Money is basically a fiction’, and more.


    Presented by Claer Barrett. Produced by Tamara Kormornick. Our executive producer is Manuela Saragosa. Sound design by Breen Turner, with original music from Metaphor Music. Cheryl Brumley is the FT’s global head of audio.


    Disclaimer: The Money Clinic podcast is a general discussion about financial topics and does not constitute an investment recommendation or individual financial advice.


    Read a transcript of this episode on FT.com



    Hosted on Acast. See acast.com/privacy for more information.


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    Tune in every Tuesday to catch the latest episode of the Five Minute Investor, and subscribe to Money Clinic wherever you get your podcasts. If you would like Claer to demystify an investment term, email the team at money@ft.com or send Claer a DM on social media — she’s @ClaerB on Instagram and TikTok.


    For more tips on how to organise your money, sign up to Claer's email series 'Sort Your Financial Life Out With Claer Barrett' at FT.com/moneycourse


    Want more?

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    Listen to Money Clinic’s Investment Masterclasses, such as An insider's view of the City of London with today’s guest Justin Urquart-Stewart, What’s one of the world’s leading investors buying?, and more.

    Presented by Claer Barrett. Produced by Tamara Kormornick. Our executive producer is Manuela Saragosa. Sound design by Breen Turner, with original music from Metaphor Music. Cheryl Brumley is the FT’s global head of audio.


    Disclaimer: The Money Clinic podcast is a general discussion about financial topics and does not constitute an investment recommendation or individual financial advice.


    Read a transcript of this episode on FT.com



    Hosted on Acast. See acast.com/privacy for more information.


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    Tune in every Tuesday to catch the latest episode of the Five Minute Investor, and subscribe to Money Clinic wherever you get your podcasts. If you would like Claer to demystify an investment term, email the team at money@ft.com or send Claer a DM on social media — she’s @ClaerB on Twitter, Instagram and TikTok.

    For more tips on how to organise your money, sign up to Claer's email series 'Sort Your Financial Life Out With Claer Barrett' at FT.com/moneycourse


    Want more?

    Read Claer’s recent column that looked at how exposed the index funds in her portfolio were to the Magnificent Seven - and if this was a good or bad thing: free to read link here 


    Check out Katie Martin’s most recent FT column, which looks at how the Magnificent Seven share prices are coming under pressure: free to read link here 

    Listen to more episodes of Money Clinic, such as The case for investing in AI, WTF are ETFs?, and more.


    Presented by Claer Barrett. Produced by Tamara Kormornick. Our executive producer is Manuela Saragosa. Sound design by Breen Turner, with original music from Metaphor Music. Cheryl Brumley is the FT’s global head of audio.


    Disclaimer: The Money Clinic podcast is a general discussion about financial topics and does not constitute an investment recommendation or individual financial advice.


    Read a transcript of this episode on FT.com



    Hosted on Acast. See acast.com/privacy for more information.


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