From FinTech to the frontlines

In this episode, you'll learn more about: 

• How the employee experience and the customer experience are connected 
• How employee experience relates to employer branding
• The role of Internal Comms, HR, Marketing, Sales and IT in the convergence between employee and customer experience

In this episode, you'll learn about: 

• Creativity at the workplace
• How to stimulate, nurture and welcome new ideas
• The golden rule of creativity

In today's episode, you'll learn more about:

• Doing an Internal Comms audit
• Providing feedback as an auditor 
• Working with the outcomes 
• The different types of audits
• And a lot more!

In this episode, you'll learn more about:

• Bridging the gap between Eastern and Western cultures
• How to communicate effectively in both high- and low-context cultures
• Getting IC onboard with IT
• and many, many more!

In this episode, you'll  learn more about: 

• How  to provide employees with a 'crisp, clear' digital workplace experience
• The cooperation between IT and Internal Comms departments 
• Personalizing  digital employee experience

In this episode, you'll learn more about:

• Creating human-centric workplaces 
• Setting a foundation for effective communication
• What people managers need 
• Technology's role in all of that

In this episode, you'll learn more about:

• Creating mind space in communications 
• Reaching external and internal audiences with your message
• Employee engagement surveys
• The difference between brand advocates and brand ambassadors 
• The importance of TL;DR notes

In this episode, you'll learn more about:

• the positives and the negatives that came out for frontline employees during the pandemic
• How leaders established effective communication with the desk-less employees
• Implementing employees' feedback and keeping them engaged

In this episode, you'll learn more about:
 

• how Internal Comms handled the pandemic
• the Diversity and Inclusion movement
• How Internal Comms managed to keep employees engaged while working remotely
• What are Internal Comms leaving in 2020 and taking to 2021

In this episode, you'll learn more about:

• coaching leaders into becoming better communicators
• how to gain a better understanding about the people you're working with
• the difference between employee engagement and employee alignment
• how to approach unengaged employees
• the impact Internal and  External Communications have on each other