Logo

    Growing from a line of script to 360,000 users with Simon Grabowski, GetResponse

    enApril 12, 2018
    What was the main topic of the podcast episode?
    Summarise the key points discussed in the episode?
    Were there any notable quotes or insights from the speakers?
    Which popular books were mentioned in this episode?
    Were there any points particularly controversial or thought-provoking discussed in the episode?
    Were any current events or trending topics addressed in the episode?

    About this Episode

    Simon Grabowski, CEO and Founder of email marketing automation platform GetResponse is the latest guest on the SaaS Revolution Show, hosted by Alex Theuma.

    Simon started his first Internet business back in 1996, aged 16. Frustrated with how tedious and boring sending emails manually to prospects was, he decided to write a little script to automate the process. With 1000 Polish zloty in his back pocket, by 1998 Simon decided to turn the script into GetResponse, which would become the first email and marketing automation platform in Europe. Selling globally from Gdansk, Poland early on and fueling the growth through an early affiliate program, GetResponse has grown to 350,000 users spread over 180 countries, and 400 employees on three continents. Celebrating the company’s 20th anniversary this year, Simon has achieved this by being completely bootstrapped.

    Listen on to hear:

    • How to achieve growth when you don’t have the money
    • What was the opportunity that opened the enterprise market for GetResponse
    • How Simon differentiates GetResponse from competitors
    • How embedded virality early on is still paying off, 20 years later
    • Why focus on UX early on can have a huge effect on the company’s bottom line

    Simon is one of many speakers we will host in Dublin at SaaStock18 taking place October 15–17. As we are coming to the 100th episode of the podcast soon, we are offering a €100 discount on tickets to listeners. Tune in to find out more and learn from Simon Grabowski. See who else is speaking at SaaStock18 https://www.saastock.com

    Check out the other ways SaaStock is serving SaaS founders

    🇺🇸 SaaStock USA 2024: 1500+ B2B SaaS founders, investors and operators are joining us in the 'Silicon Hills' of Austin, Texas for three days of SaaS magic (https://www.saastock.com/saastock-usa/)

    🇮🇪 SaaStock Dublin 2024: The largest concentration of SaaS decision makers in one place for three days of networking, connecting, and learning all things SaaS (https://www.saastock.com/saastock-2024/)

    🤝 SaaStock Founder Membership: A private members group of B2B SaaS founders between $100K - $10M ARR who are committed to growth and helping others (https://www.saastock.com/founder-membership/)

    🌎 SaaStock Local: Monthly meet-ups in cities all around the world, bringing together SaaS enthusiasts and experts to discuss the most pressing topics in SaaS (https://local.saastock.com/home

    Recent Episodes from The SaaS Revolution Show

    Lessons in Building Mews to Unicorn Status & $100M ARR

    Lessons in Building Mews to Unicorn Status & $100M ARR
    In this episode of the SaaS Revolution Show our host Alex Theuma is joined by Matthijs Welle, CEO at Mews, who shares his lessons building Mews to unicorn status and $100M ARR. "Recognise when we've got a challenge and address it. And I surround myself with phenomenal people, I'm not afraid of hiring people that are smarter than me around me, because I'm not always the smartest person. I have more context than anyone else, but these people lift me, and I think the best managers do that - they just find phenomenal talent and then trust that they are not going to be fighting, but showing up for the job and lifting you for the manager that you are." Matthijs shares: - Mews' founding story - from frustrations with a big marble block to building the next generation infrastructure system for hotels - The company's growth path (including 40 new hires MoM!) - From eight acquisitions to receiving $110M on top of raising a round - the pivotal moments speed and drive overlapped with opportunity - The ONE role that helped get them to the $10M ARR mark - Why someone giving them sh*t was a 'wake up call' to professionalise the business - When to pull away from entrepreneurial tendencies (including the micromanagement trap...) plus the best hotel he's *ever* stayed in and how much they had to offer a Maine restaurant for the Mews.com domain Check out the other ways SaaStock is serving SaaS founders 🇺🇸 SaaStock USA 2024: 1500+ B2B SaaS founders, investors and operators are joining us in the 'Silicon Hills' of Austin, Texas for three days of SaaS magic (https://www.saastock.com/saastock-usa/) 🇮🇪 SaaStock Dublin 2024: The largest concentration of SaaS decision makers in one place for three days of networking, connecting, and learning all things SaaS (https://www.saastock.com/saastock-2024/) 🤝 SaaStock Founder Membership: A private members group of B2B SaaS founders between $100K - $10M ARR who are committed to growth and helping others (https://www.saastock.com/founder-membership/) 🌎 SaaStock Local: Monthly meet-ups in cities all around the world, bringing together SaaS enthusiasts and experts to discuss the most pressing topics in SaaS (https://local.saastock.com/home

    The Great AI Revolution - How Epic Could the Disruption Be?

    The Great AI Revolution - How Epic Could the Disruption Be?
    From the SaaStock USA 2023 Stage, Des Traynor (Co-founder & CSO at Intercom) discusses the 'Great AI Revolution', exploring just how epic the disruption could be. After many decades of over-promising and under-delivering, the AI revolution has finally arrived. Like every disruptive wave in software before it, it brings a whole host of opportunities for new market entrants, and threats for market incumbents. This talk is all about how to understand the new capabilities that have landed, think through product opportunities they imply, and ultimately capitalise on them, whether you’re a scrappy startup in its embryonic stage, or an established incumbent paranoid about the future. Check out the other ways SaaStock is serving SaaS founders 🇺🇸 SaaStock USA 2024: 1500+ B2B SaaS founders, investors and operators are joining us in the 'Silicon Hills' of Austin, Texas for three days of SaaS magic (https://www.saastock.com/saastock-usa/) 🇮🇪 SaaStock Dublin 2024: The largest concentration of SaaS decision makers in one place for three days of networking, connecting, and learning all things SaaS (https://www.saastock.com/saastock-2024/) 🤝 SaaStock Founder Membership: A private members group of B2B SaaS founders between $100K - $10M ARR who are committed to growth and helping others (https://www.saastock.com/founder-membership/) 🌎 SaaStock Local: Monthly meet-ups in cities all around the world, bringing together SaaS enthusiasts and experts to discuss the most pressing topics in SaaS (https://local.saastock.com/home

    Playing to Win! Lessons in Building Pendo Well Past $100M ARR

    Playing to Win! Lessons in Building Pendo Well Past $100M ARR
    In this episode of the SaaS Revolution Show our host Alex Theuma is joined by Todd Olson, founder & CEO of Pendo, who shares his lessons in building Pendo well past $100M ARR. "I would say we're more aggressive than the average company. First off, there's rules. We are not a custom software shop, I do not build things for one customer. However, if there's something on our roadmap anyway and it's, I don't know, let's say, 12 months from now, and this prospect needs it now or sooner, I am willing to rearrange things. As I tell my prod teams "don't get married to your roadmap", married means you have emotional attachment to it and that you can't move things around, because what better proxy for prioritisation than speaking with the customer and them saying "I will buy now if you have it now"." Todd shares: - Pendo's founding story - The greatest signal of prioritisation a business can have - His philosophy of 'hiring for pain' - The impact active coaching had on his team - Their two year journey from $1M-$10M ARR: tripling growth rates and a high percentage of inbound demand - The three strategic anchors Pendo uses to make decisions, incl. being 'bold by choice' - How they've dealt with company growth often outpacing human and professional growth and more!Check out the other ways SaaStock is serving SaaS founders 🇺🇸 SaaStock USA 2024: 1500+ B2B SaaS founders, investors and operators are joining us in the 'Silicon Hills' of Austin, Texas for three days of SaaS magic (https://www.saastock.com/saastock-usa/) 🇮🇪 SaaStock Dublin 2024: The largest concentration of SaaS decision makers in one place for three days of networking, connecting, and learning all things SaaS (https://www.saastock.com/saastock-2024/) 🤝 SaaStock Founder Membership: A private members group of B2B SaaS founders between $100K - $10M ARR who are committed to growth and helping others (https://www.saastock.com/founder-membership/) 🌎 SaaStock Local: Monthly meet-ups in cities all around the world, bringing together SaaS enthusiasts and experts to discuss the most pressing topics in SaaS (https://local.saastock.com/home

    How Lempire Scaled from $10M to $23M ARR in Two Years, Bootstrapped

    How Lempire Scaled from $10M to $23M ARR in Two Years, Bootstrapped
    In this episode of the SaaS Revolution Show our host Alex Theuma is joined by founder & CEO lempire and SaaStock 2024 speaker, Guillaume Moubeche, as he shares how Lempire scaled from $10M to $23M ARR in two years (bootstrapped!). "I was not ambitious enough, for me my ambition was to get a salary so I could help my girlfriend at the time paying the rent. Eventually, having someone, you know, who sees things 10 to 20x bigger for yourself than you, is actually amazing and I think that was the biggest helper that basically forced me to think of things at a way bigger and larger scale." He shares: - Why achieving PMF doesn't mean everlasting success - Understanding the 'S curve' and its implications on a business - How his upbringing encouraged the bootstrapped mindset - If de-risking and ambition go hand in hand - The ultimate founder hack (bank loans up to 7x of your EBITDA) - Fostering motivation within the team and more!Check out the other ways SaaStock is serving SaaS founders 🇺🇸 SaaStock USA 2024: 1500+ B2B SaaS founders, investors and operators are joining us in the 'Silicon Hills' of Austin, Texas for three days of SaaS magic (https://www.saastock.com/saastock-usa/) 🇮🇪 SaaStock Dublin 2024: The largest concentration of SaaS decision makers in one place for three days of networking, connecting, and learning all things SaaS (https://www.saastock.com/saastock-2024/) 🤝 SaaStock Founder Membership: A private members group of B2B SaaS founders between $100K - $10M ARR who are committed to growth and helping others (https://www.saastock.com/founder-membership/) 🌎 SaaStock Local: Monthly meet-ups in cities all around the world, bringing together SaaS enthusiasts and experts to discuss the most pressing topics in SaaS (https://local.saastock.com/home

    How AI Will be Used in the Software Industry

    How AI Will be Used in the Software Industry
    In this episode of the SaaS Revolution Show our host Alex Theuma is joined by Peter Berg, Managing Partner at M12, who shares how AI will be used in the software industry. "It's definitely changing, I think, the dynamic of the way software gets built, the speed at which it can get built. There are a lot of amazing tools. I mean, GitHub, obviously is one in the Microsoft ecosystem. GitHub copilot has been transformative, I think for developers, we've heard that from them directly, and I think that's only going to continue in the way software both gets built and as also the notion of what software is might potentially change as well." Peter shares: - His journey scaling Visa Ventures into a global program - How M12 source deal flow opportunities - The net new experiences and possibilities that are going to be created as a result of AI - Modernising legacy infrastructure with AI - The unintended consequences that may be on the horizon and more! Check out the other ways SaaStock is serving SaaS founders 🇺🇸 SaaStock USA 2024: 1500+ B2B SaaS founders, investors and operators are joining us in the 'Silicon Hills' of Austin, Texas for three days of SaaS magic (https://www.saastock.com/saastock-usa/) 🇮🇪 SaaStock Dublin 2024: The largest concentration of SaaS decision makers in one place for three days of networking, connecting, and learning all things SaaS (https://www.saastock.com/saastock-2024/) 🤝 SaaStock Founder Membership: A private members group of B2B SaaS founders between $100K - $10M ARR who are committed to growth and helping others (https://www.saastock.com/founder-membership/) 🌎 SaaStock Local: Monthly meet-ups in cities all around the world, bringing together SaaS enthusiasts and experts to discuss the most pressing topics in SaaS (https://local.saastock.com/home

    Lessons From $1 Billion in SaaS Acquisitions: Valuation and Process Insights | Live at SaaStock

    Lessons From $1 Billion in SaaS Acquisitions: Valuation and Process Insights | Live at SaaStock
    From the SaaStock USA 2023 Stage, Thomas Smale (Founder and CEO of global M&A advisory firm FE International) shares what he’s learned from more than $1 billion in closed deals. Thomas shares: - Behind-the-scenes insights into which business models lead to the biggest exit prices - The business types that are most popular with buyers - How you can build a high-value business poised for a smooth exit and more! --- Check out the other ways SaaStock is serving SaaS founders 🇺🇸 SaaStock USA 2024: 1500+ B2B SaaS founders, investors and operators are joining us in the 'Silicon Hills' of Austin, Texas for three days of SaaS magic (https://www.saastock.com/saastock-usa/) 🇮🇪 SaaStock Dublin 2024: The largest concentration of SaaS decision makers in one place for three days of networking, connecting, and learning all things SaaS (https://www.saastock.com/saastock-2024/) 🤝 SaaStock Founder Membership: A private members group of B2B SaaS founders between $100K - $10M ARR who are committed to growth and helping others (https://www.saastock.com/founder-membership/) 🌎 SaaStock Local: Monthly meet-ups in cities all around the world, bringing together SaaS enthusiasts and experts to discuss the most pressing topics in SaaS (https://local.saastock.com/homeCheck out the other ways SaaStock is serving SaaS founders 🇺🇸 SaaStock USA 2024: 1500+ B2B SaaS founders, investors and operators are joining us in the 'Silicon Hills' of Austin, Texas for three days of SaaS magic (https://www.saastock.com/saastock-usa/) 🇮🇪 SaaStock Dublin 2024: The largest concentration of SaaS decision makers in one place for three days of networking, connecting, and learning all things SaaS (https://www.saastock.com/saastock-2024/) 🤝 SaaStock Founder Membership: A private members group of B2B SaaS founders between $100K - $10M ARR who are committed to growth and helping others (https://www.saastock.com/founder-membership/) 🌎 SaaStock Local: Monthly meet-ups in cities all around the world, bringing together SaaS enthusiasts and experts to discuss the most pressing topics in SaaS (https://local.saastock.com/home

    How the Founder & CEO of Sapia.ai Overcame Three Big Challenges to Build an Enterprise AI SaaS and Raise $25M

    How the Founder & CEO of Sapia.ai Overcame Three Big Challenges to Build an Enterprise AI SaaS and Raise $25M
    In this episode of the SaaS Revolution Show our host Alex Theuma is joined by Barb Hyman, founder & CEO at Sapia.ai, who shares how she overcame three big challenges to build an enterprise AI SaaS and raise $25M. "So we tried and we didn't succeed in building a new category. We had this concept a couple of years ago when we rebranded to Sapia that we were going to build this category around smart interviewer. And reality is it takes a lot of money, it takes a lot of commitment, consistency, and focus. And we realised that we were too insular, we were too leading with our product rather than really leading with your problems. And so we've really pivoted now to focus less on the category and much more on "here's the value that you get". Barb shares: - The pervasive bias in tech companies and tackling mirror hiring - Why she believes the resume should've died a long time ago - How Sapia have scaled the science of a structured interview - Raising their $25M series A (incl having their largest customer invest in them!) - How they're solving turnover through machine learning - Why having integrity with customers means having integrity with VCs and more! --- Check out the other ways SaaStock is serving SaaS founders 🇺🇸 SaaStock USA 2024: 1500+ B2B SaaS founders, investors and operators are joining us in the 'Silicon Hills' of Austin, Texas for three days of SaaS magic (https://www.saastock.com/saastock-usa/) 🇮🇪 SaaStock Dublin 2024: The largest concentration of SaaS decision makers in one place for three days of networking, connecting, and learning all things SaaS (https://www.saastock.com/saastock-2024/) 🤝 SaaStock Founder Membership: A private members group of B2B SaaS founders between $100K - $10M ARR who are committed to growth and helping others (https://www.saastock.com/founder-membership/) 🌎 SaaStock Local: Monthly meet-ups in cities all around the world, bringing together SaaS enthusiasts and experts to discuss the most pressing topics in SaaS (https://local.saastock.com/homeCheck out the other ways SaaStock is serving SaaS founders 🇺🇸 SaaStock USA 2024: 1500+ B2B SaaS founders, investors and operators are joining us in the 'Silicon Hills' of Austin, Texas for three days of SaaS magic (https://www.saastock.com/saastock-usa/) 🇮🇪 SaaStock Dublin 2024: The largest concentration of SaaS decision makers in one place for three days of networking, connecting, and learning all things SaaS (https://www.saastock.com/saastock-2024/) 🤝 SaaStock Founder Membership: A private members group of B2B SaaS founders between $100K - $10M ARR who are committed to growth and helping others (https://www.saastock.com/founder-membership/) 🌎 SaaStock Local: Monthly meet-ups in cities all around the world, bringing together SaaS enthusiasts and experts to discuss the most pressing topics in SaaS (https://local.saastock.com/home

    The Journey of Bootstrapping to $50M ARR and then Raising a $180 Million Series A

    The Journey of Bootstrapping to $50M ARR and then Raising a $180 Million Series A
    From the SaaStock 2023 Bootstrap Stage, Jonathan Klahr (Managing Director at Susquehanna Growth Equity) is joined by Gregory Galant (Co-founder & CEO at Muck Rack) as he shares his journey of bootstrapping to $50M ARR and then raising a $180M Series A. Gregory shares: - Top lessons learned - Key moments and changing challenges on his way to bootstrapping to $50M ARR - When the turning point was when deciding to become VC backed and more! --- Check out the other ways SaaStock is serving SaaS founders 🇺🇸 SaaStock USA 2024: 1500+ B2B SaaS founders, investors and operators are joining us in the 'Silicon Hills' of Austin, Texas for three days of SaaS magic (https://www.saastock.com/saastock-usa/) 🇮🇪 SaaStock Dublin 2024: The largest concentration of SaaS decision makers in one place for three days of networking, connecting, and learning all things SaaS (https://www.saastock.com/saastock-2024/) 🤝 SaaStock Founder Membership: A private members group of B2B SaaS founders between $100K - $10M ARR who are committed to growth and helping others (https://www.saastock.com/founder-membership/) 🌎 SaaStock Local: Monthly meet-ups in cities all around the world, bringing together SaaS enthusiasts and experts to discuss the most pressing topics in SaaS (https://local.saastock.com/homeCheck out the other ways SaaStock is serving SaaS founders 🇺🇸 SaaStock USA 2024: 1500+ B2B SaaS founders, investors and operators are joining us in the 'Silicon Hills' of Austin, Texas for three days of SaaS magic (https://www.saastock.com/saastock-usa/) 🇮🇪 SaaStock Dublin 2024: The largest concentration of SaaS decision makers in one place for three days of networking, connecting, and learning all things SaaS (https://www.saastock.com/saastock-2024/) 🤝 SaaStock Founder Membership: A private members group of B2B SaaS founders between $100K - $10M ARR who are committed to growth and helping others (https://www.saastock.com/founder-membership/) 🌎 SaaStock Local: Monthly meet-ups in cities all around the world, bringing together SaaS enthusiasts and experts to discuss the most pressing topics in SaaS (https://local.saastock.com/home

    LearnUpon’s Scaling Journey to $30M ARR and Beyond

    LearnUpon’s Scaling Journey to $30M ARR and Beyond
    In this episode of the SaaS Revolution Show, our host Alex Theuma is joined by Brendan Noud, co-founder & CEO at LearnUpon, who shares LearnUpon's journey scaling to $30M ARR and beyond. "We're now rolling out proper territories, which we really haven't had, loosely up to now. But now we properly have that for our team, it's obviously a much bigger sales team, just the importance of functions like revops, starting to get into that level of data, and how you scale your go-to-market becomes much more important." Brendan shares: - His entrepreneurial journey; from tax returns at 11 years old to strategy consulting at KPMG - Why LearnUpon chose to bootstrap for their first 8 years - The ONE thing LearnUpon does to ensure team members are truly bought-in to the company's journey - The biggest accelerator that founders can control and how it leads to great growth - How they went from $10M to $30M ARR in four years (and their plan to get to $100M by 2030!) - How they navigated expanding into new markets and more. --- Check out the other ways SaaStock is serving SaaS founders 🇺🇸 SaaStock USA 2024: 1500+ B2B SaaS founders, investors and operators are joining us in the 'Silicon Hills' of Austin, Texas for three days of SaaS magic (https://www.saastock.com/saastock-usa/) 🇮🇪 SaaStock Dublin 2024: The largest concentration of SaaS decision makers in one place for three days of networking, connecting, and learning all things SaaS (https://www.saastock.com/saastock-2024/) 🤝 SaaStock Founder Membership: A private members group of B2B SaaS founders between $100K - $10M ARR who are committed to growth and helping others (https://www.saastock.com/founder-membership/) 🌎 SaaStock Local: Monthly meet-ups in cities all around the world, bringing together SaaS enthusiasts and experts to discuss the most pressing topics in SaaS (https://local.saastock.com/homeCheck out the other ways SaaStock is serving SaaS founders 🇺🇸 SaaStock USA 2024: 1500+ B2B SaaS founders, investors and operators are joining us in the 'Silicon Hills' of Austin, Texas for three days of SaaS magic (https://www.saastock.com/saastock-usa/) 🇮🇪 SaaStock Dublin 2024: The largest concentration of SaaS decision makers in one place for three days of networking, connecting, and learning all things SaaS (https://www.saastock.com/saastock-2024/) 🤝 SaaStock Founder Membership: A private members group of B2B SaaS founders between $100K - $10M ARR who are committed to growth and helping others (https://www.saastock.com/founder-membership/) 🌎 SaaStock Local: Monthly meet-ups in cities all around the world, bringing together SaaS enthusiasts and experts to discuss the most pressing topics in SaaS (https://local.saastock.com/home

    Why Founders Get Outgrown and What to do About It With Harrison Rose, CEO GoodFit.io

    Why Founders Get Outgrown and What to do About It With Harrison Rose, CEO GoodFit.io
    In this episode of the SaaS Revolution Show, our host Alex Theuma is joined by Harrison Rose, co-founder & CEO at GoodFit.io, who shares why founders get outgrown and what to do about it. "So the obsessive, like, need to get ahead of the company growth in yourself I think is important, but I think it's probably really important you focus on the right areas. I think generally we could all be more reflective just as people, so I encourage people to work with coaches and mentors to be honest with you, and recognising where you're both enjoying where you're spending your time, recognising where you're weak, recognising where you're willing and able to let others do work that maybe out of your week out are not enjoying, regardless of title as well sometimes." Harrison shares: - His journey in tech from the age of 17 (including co-founding Paddle with Christian Owens) - When (and how) he realised he wanted to take a step back from his role at Paddle - His GoodFit journey (including how they're growing 100% year on year) - Why founders stepping back can often get greenwashed - The 'year eight' phenomenon and the most common reasons founders move on from their roles - Recognising that you need to work on yourself as well as your business and more. --- Check out the other ways SaaStock is serving SaaS founders - SaaStock USA 2024: 1500+ B2B SaaS founders, investors and operators are joining us in the 'Silicon Hills' of Austin, Texas for three days of SaaS magic (https://www.saastock.com/saastock-usa/) - SaaStock Dublin 2024: The largest concentration of SaaS decision makers in one place for three days of networking, connecting, and learning all things SaaS (https://www.saastock.com/saastock-2024/) - SaaStock Founder Membership: A private members group of B2B SaaS founders between $100K - $10M ARR who are committed to growth and helping others (https://www.saastock.com/founder-membership/) - SaaStock Local: Monthly meet-ups in cities all around the world, bringing together SaaS enthusiasts and experts to discuss the most pressing topics in SaaS (https://local.saastock.com/homeCheck out the other ways SaaStock is serving SaaS founders 🇺🇸 SaaStock USA 2024: 1500+ B2B SaaS founders, investors and operators are joining us in the 'Silicon Hills' of Austin, Texas for three days of SaaS magic (https://www.saastock.com/saastock-usa/) 🇮🇪 SaaStock Dublin 2024: The largest concentration of SaaS decision makers in one place for three days of networking, connecting, and learning all things SaaS (https://www.saastock.com/saastock-2024/) 🤝 SaaStock Founder Membership: A private members group of B2B SaaS founders between $100K - $10M ARR who are committed to growth and helping others (https://www.saastock.com/founder-membership/) 🌎 SaaStock Local: Monthly meet-ups in cities all around the world, bringing together SaaS enthusiasts and experts to discuss the most pressing topics in SaaS (https://local.saastock.com/home