How AI adds value to Low Code platforms

Podcast interview with Andrew Young, Global Technology Lead Analyst, EY

Why are companies choosing to invest in platform models? What is their ROI – is it more profitable to have a platform model? If yes, which subsectors are leading the way, and why are some adopting the new paradigm faster than others? Andrew shares his insights in this lively discussion – Platform Economy, past, present, and Future.

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Podcast interview with Deepak Visweswaraiah, Vice President, Platform Engineering and Site Managing Director, Pegasystems, India

Low code platforms enable cost-optimized, efficient, and agile enterprise development, and how AI has a huge role to play in this. In this discussion, Deepak shares his opinion on the criticality of AI for innovations in enterprise platforms, how legacy ones can be brought up to speed, and how regulation or ban of AI usage will only stifle development of enterprise technology and the freedom to innovate.

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The Podcast provides an insightful discussion between Kanika Goswami, Managing Editor at OnDot Media, and Maxime Vermeir, Senior Director of AI Strategy at ABBYY, on the growth of Artificial Intelligence in 2024 and beyond.  

During the interaction, Maxime provides an overview of ABBYY’s focus on purpose-built AI, specifically in intelligent document processing (IDP) and process intelligence. ABBYY aims to make unstructured information actionable and help organizations optimize their processes using AI.

Maxime emphasized that few automation projects fail to deliver the expected results if they are not implemented efficiently. He also highlights the importance of choosing capabilities from trusted vendors and avoiding hype around AI features to ensure success.

Maxime discusses the evolving perception of AI in the market, moving beyond inflated expectations to a more realistic understanding of its capabilities.

He suggests the following factors to ensure Intelligent Automation Success: 

• Look for capabilities built with a purpose by trusted vendors.
• Focus on solutions that address real-world problems and avoid getting lost in AI technology hype.

The podcast also has some use cases of ABBYY’s AI deployments: 

The use cases demonstrate how AI-powered intelligent document processing can have a significant impact on internal processes, leading to operational efficiency and real-life customer benefits.

• Use case from JLL: Optimizing invoicing and payment processes using AI.
• Use case from Carlsberg: Automating the ordering process for increased efficiency and accuracy in logistics.

Here is some advice from Maxime for AI adoption in enterprises: 

• Organizations should look for value and outcomes when considering AI technology.
• He advises companies to cut through the noise and focus on solutions that address real-world problems. Trusted advisors are crucial to turning technology and research into solutions that solve specific business cases.

Overall, the discussion provides valuable insights into the current state and future trends of AI, touching on technology, ethics, regulations, and the role of AI in different industries.

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Technology entrepreneur and co founder of CI&T, Cesar Gon discusses with ET the various aspects of AI adoption, and how businesses can make it work to their benefit. He speaks on the ways enterpises can reduce the risks and still adopt generative AI in their business processes, among other ethical and technology led dilemas that AI adopters face today. He also explains how CI&T helps organizations effectively implement AI into their operations and leverage all the benefits it has to offer.

Cloud-native platforms are designed to unleash real-time data.
It acts as a central nervous system in companies, letting them connect all their applications around real-time streams and react and respond intelligently to everything that happens in their business. how do customers meet the security and efficiency challenge and how can MSPs help to resolve them.

The interaction with Nabil spoke of the importance of developing a resilient business network to ensure top-notch connectivity, and the best ways to make sure users in remote locations have a good experience and can be productive without compromising on security. Setting strategies that businesses can embrace in the era of the infinite enterprise and improve customer experiences, will help them achieve success in terms of network and management strategies.

Businesses rely heavily on third-party applications to streamline their work processes, trusting their BPM partners to keep their data secure. SRudhar discusses how Zoho ensures complete privacy and trust and also shares a few ideas on how companies can identify trustworthy solutions providers. he also talks about the rapid evolution of enterprise tech tools, and how some, like AI, will impact the business process industry hugely. the future of business is trust, security and new ways to connect with the customer, that ensure an omnichannel experience that is secure, agile, and robust.

The discussion with PMI centers around how leaders create and cultivate a culture of innovation through customer-centricity, technology, mentorship, agility, and curiosity. Fostering an inclusive and diverse workforce leads to improved workforce efficiency, and more so when Employee led changes in the organizations encourage strategic changes. Stephan shared his insights on what technologies can be adopted to ensure that the business operations are customer-centric, and the tools and technologies will help businesses to ensure sustainability in their operations.

ET speaks with Chander Damodaran, MD & CTO – Cloud Engineering at Brillio.
The discussion centers around how the Metaverse drives value for customer experience journeys and hyper-personalization, its role in physical banks, and digital banking and the security risks faced. The new technology requires policy and regulations, and this discussion
was about understanding if the metaverse-focused privacy regulations being passed by countries and their governments address interactions and transactions happening in the metaverse