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    How AI really works, and how the smart home broke

    enJune 21, 2023

    Podcast Summary

    • The Importance of Human Annotation in AI DevelopmentHuman annotation plays a crucial role in AI development as humans provide the initial data and complex judgments that computers cannot easily replicate, shaping the AI's understanding of the world.

      While AI is revolutionizing various industries and our daily lives, it's essential to remember that humans play a crucial role in its development. This was explored in a recent investigation by The Verge's Josh Jezza, who delved into the often overlooked process of human annotation in AI. Going back to 2007, this process began at Princeton University with researcher Fei-Fei Li. She started the ImageNet project, which aimed to create a large-scale image recognition database. However, creating this database required a massive amount of human labor. Individuals, known as annotators, were tasked with labeling images with the correct categories. Jezza joined this team of annotators and gained a firsthand understanding of the process. He discovered that human input is crucial for AI to learn and improve. Annotators' decisions influence the AI's understanding of the world, and their work involves making complex judgments that computers cannot easily replicate. This insight challenges the common perception that AI development is entirely automated. Instead, it highlights the importance of human involvement and the intricate relationship between humans and AI. In the following segments of the podcast, Jen Patterson-Tui discusses how this realization might change our approach to the smart home concept. So stay tuned for more insights on the intersection of technology and humanity.

    • The importance of human interaction in machine learningHuman interaction played a crucial role in the machine learning revolution through data labeling, leading to the creation of industries and jobs in data processing and AI development

      The development of deep neural networks and machine learning was significantly advanced by the availability of large amounts of annotated data, which required a massive human effort to label and categorize images. This human interaction was crucial for the machine learning revolution, which was kick-started by the creation of the ImageNet database using Amazon's Mechanical Turk platform. While the process of creating models and training them on data is largely automated, it still requires ongoing human intervention to refine and improve the models. Moreover, these models are brittle and can only function effectively within the boundaries of their training data. Therefore, there is a constant need for humans to monitor and correct the errors made by these automated systems. This discovery of the importance of human interaction in machine learning led to the birth of a billion-dollar industry, with a wide range of jobs for people involved in various aspects of data labeling, model training, and error correction. The human role in machine learning is more significant than many realize, and it continues to be an essential component in the development and implementation of AI technologies.

    • Data labeling industry's secrecy and reliance on outsourcingThe data labeling industry, crucial for AI development, remains opaque and relies on outsourcing to third-party vendors, with workers performing repetitive tasks under code-named projects, raising ethical and practical concerns.

      The data labeling industry, which plays a crucial role in the development of AI systems, remains largely opaque and shrouded in secrecy. Despite the significant investment and importance placed on AI by tech companies, the industry continues to rely on outsourcing data labeling work to third-party vendors, often located in the global south. These companies employ large numbers of workers, who spend hours learning and performing repetitive tasks, often under opaque and code-named projects. The industry's secrecy is particularly puzzling given the critical nature of data labeling in AI development. While some companies are starting to bring labeling in-house, the perception that human input is a temporary necessity in the face of rapidly improving AI technology persists. This lack of transparency and investment in human labor raises ethical and practical concerns, and calls for greater scrutiny and accountability in the data labeling industry.

    • Joining a remote platform for data annotation trainingData annotation is a crucial step in developing advanced technologies, requiring high precision and deep understanding of systems. Workers play essential role in ensuring accuracy through repetitive and challenging tasks.

      Working in the field of data annotation for advanced technologies like image recognition and chatbots requires high levels of precision and a deep understanding of the systems' unique requirements. The tasks can be repetitive and challenging, involving labeling every detail in frames of footage or interpreting complex instructions for machines. To gain insight into this world, our speaker had to join a remote platform and undergo rigorous training programs. Despite the difficulties, the work is essential for developing sophisticated technologies, and the workers play a crucial role in ensuring their accuracy. The tasks may seem mundane, but they have a significant impact on the functionality and success of AI systems.

    • Training an AI to recognize and categorize objects in complex environmentsTraining an AI to accurately categorize objects in complex environments like social media images requires careful attention to detail and the ability to make fine distinctions. The process can involve diverse tasks and may require switching between them as the AI learns to master each one.

      Training an AI to recognize and categorize objects in complex environments like social media images requires a high level of precision and attention to detail. The AI may encounter ambiguous situations where it's unclear what should be labeled and what shouldn't. For instance, it might be difficult to distinguish between real clothes that can be worn by people and non-real items like magazines or mannequins. The AI may also require training on making fine distinctions, such as labeling costumes but not armor. The process of training the AI involves making all the necessary distinctions and decisions, effectively serving as the AI's teacher. The ultimate goal is to enable the AI to make accurate calls on its own, such as identifying popular clothing items on social media for e-commerce purposes. However, the training process can be challenging and may involve switching between various tasks, as the AI may not be able to master them all at once. For example, after failing to accurately label clothes, the speaker was tasked with training a chatbot to paraphrase news articles. The tasks can be diverse, ranging from rating people's emotional stability based on videos of them talking about their jobs to identifying objects in images. Overall, the process of training an AI to recognize and categorize objects in complex environments is a complex and ongoing endeavor.

    • The challenges of data labeling for training computers to think like humansData labeling, or annotating data for machines to learn, requires meticulous attention, inconsistent rules, and low pay, leading to instability for workers. However, it's a valuable learning experience and necessary stepping stone for some, while others find it unsatisfying and unreliable.

      The job of training computers to think like humans, known as data labeling or annotation, presents unique challenges. This line of work requires humans to think meticulously and literally, often learning and applying new rules for short periods before moving on to the next task. The inconsistency and unpredictability of the work, coupled with the potential for low pay, create a sense of instability for those in the field. Despite these challenges, opinions on the job vary, with some viewing it as a valuable learning experience or a necessary stepping stone, while others find it unsatisfying and unreliable. Ultimately, the human experience and ability to understand context remain essential in teaching machines to replicate human thought, but the nature of the work raises questions about the sustainability and long-term value of this career path.

    • The Demand for AI Language Experts is GrowingThe field of AI language modeling is expanding, particularly in the US, with high demand for English-fluent workers with specific knowledge and technical skills. These jobs can offer good pay, but are not always full-time or dependable.

      The field of AI and language models is growing rapidly, especially in the US, where English-fluent workers with certain cultural references and expertise are in high demand. These jobs, often work-from-home, can pay well, but they are not always full-time or dependable. The experts in this field are needed to ensure the accuracy and fluency of AI responses in various fields, from law to physics. This requires a high level of specific knowledge and technical programming skills. As AI technology continues to advance, the demand for these experts will likely increase, particularly in high-stakes industries where accuracy is crucial. The use of AI in presentations, like Canva, can save time and streamline tasks for professionals in various departments.

    • The Need for Human Intervention in AI Tools in Medicine and HealthDespite promising advancements, AI tools in medicine and health require constant human oversight to ensure accuracy and prevent errors. Human intervention will likely be necessary for the foreseeable future.

      While AI tools like chatbots show great promise in medicine and health, they require constant oversight and human intervention to ensure accuracy and prevent errors. This is reminiscent of early search engines like Ask Jeeves, which relied on human editors to answer popular queries effectively but struggled to scale for less common requests. The fear is that as we delve deeper into the long tail of queries, the quality of answers may deteriorate. The hope is that with enough training and examples, these systems will eventually learn to reason and provide accurate answers. However, given the current state of technology, it seems that human intervention will be necessary for the foreseeable future. This means that the process of improving AI tools may be a more prolonged and human-driven endeavor than initially anticipated. Additionally, while AI can confidently generate accurate-seeming responses, it may still make crucial mistakes by substituting wrong nouns or formatting information incorrectly. Therefore, the role of humans in guiding and refining AI tools will likely remain essential for some time.

    • Human intervention needed for AI language modelsDespite advancements, humans are still essential for AI language models due to language complexities and norm changes. Transparency and accountability may be key to addressing concerns about AI's 'black box' nature.

      While AI and language models are advancing rapidly, they still require human intervention due to the complexities and nuances of language and norms. This was highlighted in a discussion about the use of AI in content moderation, where it was noted that humans are needed to provide new examples and adjust the models as norms change. The debate over whether AI will replace jobs or create new ones was also touched upon, with a comparison made to industrialization and the division of labor. It was suggested that as the stakes get higher for AI use in important areas, there may be a push for greater transparency and understanding of these systems, particularly in regards to how they make decisions and who is involved in their operation. This was seen as a potential way to address concerns about the "black box" nature of AI and ensure accountability. In healthcare, where there are already regulations requiring supply chain transparency, this could be a starting point for implementing similar requirements for AI systems.

    • Effective communication crucial for accurate AI dataClear communication prevents errors, inefficiencies, and improves AI model quality. Use reliable tools to streamline processes and enhance productivity.

      Effective communication is crucial for producing accurate data for AI models, especially during the annotation process. The discussion highlighted the challenges of international teams working on AI projects and the negative consequences of unclear instructions. Miscommunication can lead to errors and inefficiencies, which can be detrimental to the quality of the AI model. It's essential for teams to have clear and effective communication channels to ensure everyone understands the project's goals and expectations. Additionally, the importance of using reliable tools, such as Viator for planning vacations, and platforms like Constant Contact for businesses, was emphasized to help streamline processes and improve overall productivity.

    • Smart homes as a natural evolution of existing homesFocus on individual benefits and solutions of connected devices, gradually build a smart home system, and remember not all require internet connection

      The concept of a "smart home" as a large, complicated system may not be the most accurate or helpful way to approach home automation. Instead, it's more natural to view smart homes as the evolution of our existing homes, with connected devices added as needed to solve specific problems. The idea of everyone needing to rush out and buy a full suite of smart gadgets at once is daunting and unrealistic for many people. A more practical approach is to consider smart replacements for broken or outdated items in the home, and gradually build a connected system over time. Additionally, it's important to remember that not all smart homes require an internet connection, and the label "smart home" may not accurately reflect the local, standalone capabilities of some systems. Ultimately, the smart home is simply the next step in the evolution of our homes, and the focus should be on the individual benefits and solutions that connected devices can provide.

    • Motivations for building a cohesive smart home systemPeople transition to a cohesive smart home system for convenience, energy management, and cost savings. Well-insulated homes with solar panels represent the future of smart homes, offering sustainability, savings, and convenience.

      The transition from having individual smart devices in a home to building a cohesive smart home system depends on specific life circumstances. Convenience, such as managing routines for families or working from home, can be the tipping point for needing a more integrated system. Another reason is energy management, which not only benefits the environment but also saves money. Smart energy management in well-insulated homes with solar panels is the future of smart homes, offering a combination of environmental sustainability, cost savings, and convenience.

    • From individual gadgets to societal issues in smart homesFocus on energy savings and individual use cases, AI integration is a work in progress, buy smart devices that fit your needs, Matter standard simplifies device connectivity

      The smart home market is evolving beyond individual gadgets like smart thermostats and doorbells, towards larger societal issues such as energy savings, aging in place, and the integration of AI. The Nest thermostat was a pioneer in energy savings and is just the beginning of a larger societal shift towards making homes more efficient and livable for all generations. However, the idea of a fully automated, self-learning smart home is still a work in progress, and it's important for consumers to focus on individual use cases and devices that address their specific needs. The integration of AI will be a game-changer in making homes truly smart, but we're not quite there yet. In the meantime, consumers should focus on buying the coolest, smartest devices that work for them, without worrying too much about building a comprehensive smart home system right away. The emerging Matter standard will help simplify the process of connecting devices and making them work together seamlessly.

    • Navigating the Complexities of Smart Home ImplementationSmart homes offer numerous benefits, but implementation can be confusing and frustrating. Consider hiring integrators or starting small with a major platform like Apple Home, Google Home, Samsung SmartThings, or Amazon Alexa.

      While the potential benefits of a smart home are numerous, the implementation process can be frustrating and confusing for some individuals. Smart homes are evolving to become more computerized, but we're not there yet. The risk of experiencing more problems than solutions is real, especially when dealing with multiple smart devices and integrations. However, there are options for those who prefer a hassle-free experience, such as hiring integrators to handle the setup and maintenance. For those who want to build their smart home system from the ground up, there are four major platforms to consider: Apple Home, Google Home, Samsung SmartThings, and Amazon Alexa. An honorable mention goes to Home Assistant, which is popular among advanced users but comes with a steeper learning curve. Starting small and scaling gradually can help minimize frustrating scenarios. Ultimately, the key is to carefully consider your needs and preferences before diving into the world of smart homes.

    • Choosing a Smart Home Platform: Apple Home, Google Home, Amazon Alexa, and Samsung SmartThingsConsider your existing devices and preferred ecosystem when choosing a smart home platform. Apple Home works best with Apple devices, Google Home with Google devices, and Amazon Alexa is most cross-platform compatible. Platforms offer unique features and user experiences.

      When it comes to choosing a smart home platform, considering the devices you already own and the type of phone you use can help simplify your decision. The four major platforms – Apple Home, Google Home, Amazon Alexa, and Samsung SmartThings – all have their strengths and can work with various devices, but they offer different experiences depending on your existing setup. For instance, Apple Home works best with Apple devices, Google Home with Google devices, and Amazon Alexa is the most cross-platform compatible. However, the lines between these platforms are blurring as more devices support cross-platform compatibility. The main differentiators now lie in each platform's unique features and the overall user experience they offer. Ultimately, your decision should be based on your comfort level with the ecosystem, the devices you already own, and the smartphone you use.

    • Smart Home Platforms: Apple Home, Amazon, Google Home, and Samsung SmartThingsApple Home prioritizes privacy and local processing, Amazon offers innovative features but raises privacy concerns, Google Home boasts a superior voice assistant and local processing, Samsung SmartThings shines in energy management and integration. The choice depends on individual priorities and comfort levels with data sharing.

      The smart home market is a complex landscape of competing platforms, each with its strengths and weaknesses, particularly in the areas of privacy, local processing, and innovation. Apple Home stands out for its focus on privacy and local processing, making it a preferred choice for those prioritizing security and speed. Amazon, on the other hand, offers innovative features like Alexa's hunches, which can learn users' habits and make suggestions, but raises privacy concerns due to the amount of data it collects. Google Home and Samsung SmartThings excel in different areas: Google Home boasts a superior voice assistant and local processing capabilities, while Samsung SmartThings shines in energy management and integration with Samsung appliances. Ultimately, the choice between these platforms depends on individual priorities and comfort levels with data sharing. The future of the smart home lies in striking a balance between privacy and data usage, with advancements in edge computing and AI playing a significant role.

    • Google Assistant's present sensing feature sets it apartGoogle Assistant uses Google Nest devices to determine if users are home, offering improved functionality in areas with poor cell phone reception, and Matter's multi-admin feature allows users to test different voice control platforms and switch easily.

      While all major smart home voice control platforms, including Google Assistant, Siri, and Alexa, have their strengths and weaknesses, Google Assistant stands out for its present sensing feature which uses various Google Nest devices to determine if anyone is home, rather than relying on phone geolocation. This can be particularly useful for those living in areas with poor cell phone reception. Additionally, the multi-admin feature of Matter, a smart home connectivity protocol, allows users to try out different platforms and easily switch between them if desired. The smart home industry is moving towards more interoperability, giving users more control and flexibility over their devices.

    • AR technology's future: contact lenses as the end goalAR technology may evolve beyond glasses to contact lenses, but achieving this requires significant advancements in power consumption, chip size, and manufacturing, raising complex ethical questions

      The future of technology, specifically augmented reality (AR), is a topic of great interest and debate. Some believe that AR glasses are just the beginning, and the ultimate goal may be contact lenses that can fully cover the retina and provide a VR experience. However, achieving this technology is a significant technical challenge, requiring advancements in power consumption, chip size, and manufacturing. Despite the distance from realization, the idea of contact lenses as the end goal raises complex questions about the implications of such technology on privacy, cyborg status, and practical implementation. The ongoing development and miniaturization of technology may bring us closer to this future, but for now, it remains an intriguing concept.

    • Exploring the potential of AR glassesDespite the excitement about AR glasses, the technology may not be ready for everyday use yet.

      While the idea of augmented reality glasses becoming mainstream and widely available is intriguing, it's still a long way off. The technology may not be ready for prime time and it's uncertain when it will be viable for everyday use. However, there is excitement about the potential of AR glasses and what could come next. Elsewhere in the discussion, the hosts mentioned a collaboration with New York Mag on a big story and Smart Home Week on The Verge's website. They also encouraged listeners to send in their thoughts, questions, and ideas for the show. Canva was highlighted as a tool to help create presentations more efficiently. Additionally, a documentary called "Art Beats in Lyrics" about the origin stories of the founders and curator of the Art Beats in Lyrics event in Atlanta was promoted. Overall, the conversation covered a range of topics from technology to art and encouraged audience engagement.

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    enMay 28, 2024

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