Logo
    Search

    How I Built Resilience: Ethan Diamond of Bandcamp

    enApril 08, 2021

    Podcast Summary

    • Prioritizing leisure time during business travel boosts productivity and satisfactionCEO Ethan Diamond emphasizes the importance of connecting with friends during work trips, while flexible business cards and innovative careers offer benefits for businesses and individuals.

      Prioritizing leisure time during business travel can enhance productivity and job satisfaction. Ethan Diamond, the CEO of Bandcamp, emphasized this point, sharing his personal experience of connecting with friends during work trips. Meanwhile, in the business world, cards like the Delta Sky Miles Platinum Business American Express Card and the American Express Business Gold Card offer flexibility and benefits to help businesses thrive. Additionally, the National Security Agency is seeking exceptional individuals to join their team, focusing on innovation and offering perks for a fulfilling career. Bandcamp, an online record store and music community, stands out by prioritizing artists' welfare, taking a small revenue share on every sale, and allowing artists to keep the majority of their earnings. Overall, these examples illustrate the importance of balance, innovation, and putting people first in business.

    • Direct music sales from artists to fansBandcamp is a platform that enables artists to sell their music directly to fans, fostering deeper fan connections and providing artists with more direct financial support.

      Bandcamp is a platform that allows artists to sell their music directly to fans, similar to Etsy for handmade goods. This concept evolved from a frustrating experience in the late 90s when a beloved band tried to sell their new record directly to fans online but faced technical difficulties, preventing many fans from accessing the music. The artist's inability to effectively sell their music directly to fans inspired Ethan Diamond, the founder of Bandcamp, to create a solution. Bandcamp's mission is to support creators by providing a platform for them to sell their music directly to fans, creating a mutually beneficial relationship. Fans get to feel more connected to the music they love, and artists receive more direct financial support. This model empowers artists to maintain control over their work and connect more deeply with their fans.

    • A platform for artists to sell music directly to fansBandcamp empowers 10,000 independent labels to sell music directly to fans, giving artists control over their careers and master recordings

      Bandcamp was founded in response to the lack of direct-to-fan selling options for musicians in 2007, when blogging platforms gave writers the ability to easily create and own their own websites. Bandcamp's mission has always been to serve artists, focusing on their needs rather than growth and scale. The platform caters to independent and unsigned artists who want to retain control over their careers and master recordings. With nearly 10,000 independent labels on Bandcamp, the platform has become a significant player in the music industry, offering an alternative to major labels for both established and emerging artists.

    • Bandcamp's Success in Direct Music SalesBandcamp has proven that fans are willing to pay for music directly from artists, generating significant earnings for artists through album sales on the platform.

      Bandcamp is an essential platform for many artists to sustain themselves financially, with significant earnings coming from album sales on the site. The focus for Bandcamp is not on measuring the average earnings of artists, but rather on the total amount fans pay artists through the platform. The concept of artists making money from music sales directly was once considered a longshot in the post-Napster era, but Bandcamp's success demonstrates that there is a market for fans who want to support artists directly. Early on, there were concerns about whether people would pay for music on Bandcamp, but the platform's success is evident in the search terms leading to sales, which often included the name of an album or artist followed by "torrent" or "free MP3," indicating that some users were looking for free downloads but ultimately ended up making purchases on Bandcamp.

    • Supporting artists and creators directly leads to successDirect sales to artists boosted Ethan Diamond's business, Atlassian values collaboration, strong company culture is vital, and Audible offers essential audio content

      Supporting artists and creators directly through platforms and companies can lead to significant success for both parties. During a conversation on NPR's How I Built This, Ethan Diamond shared how direct sales to artists was a pivotal moment for his business. Atlassian, a successful software company, also emphasizes the importance of collaboration and teamwork, which is now being enhanced through their AI-powered software. Additionally, creating a strong company culture is essential for growth, and HR providers like Insparity can help businesses build and maintain this culture. Lastly, Audible, an audio entertainment platform, offers a wide range of content for listeners to enjoy, making it an essential companion for many journeys.

    • Bandcamp CEO prioritizes artist community and company controlBandcamp's success hinges on its commitment to artists, community, and independence, leading to a trusted platform for independent music.

      For Bandcamp CEO Ethan Diamond, prioritizing the artist community and maintaining control of the company were crucial for building a sustainable business. Bandcamp, an online record store and music community, has seen steady growth over the past decade, with a significant increase last year. Despite offers from larger companies and investors to buy or inject more funds, Diamond chose to resist, as artists and labels expressed their desire for him to keep the company independent. Reaching profitability was an essential milestone for Bandcamp, enabling them to retain control and ensure their mission would endure. Building an authentic community has been a central focus for Bandcamp, with fan accounts and social media interfaces fostering strong connections among music enthusiasts. The community's values and opinions on selling out and compromising have influenced the company's decisions, making them a trusted platform for independent music.

    • Bandcamp's Community Feature: A Meaningful Connection Between Fans and ArtistsBandcamp's community is built on transactions, fostering meaningful connections between fans and artists. In the absence of live performances, it continues to provide value by allowing direct artist-fan interaction.

      Bandcamp started as a white label service for artists, but the community feature evolved into a crucial aspect of the platform. Initially dismissive of the idea of a community, Ethan realized its potential as the number of artists and fans grew. Unlike social media platforms, Bandcamp's community is built on transactions, creating meaningful connections between fans and artists. In the post-pandemic music industry, there are concerns about the closure of venues and the consolidation of power in the hands of a few large corporations. However, Ethan remains optimistic about the potential for change, as there is growing conversation about how to support artists in the absence of live performances. Despite the challenges, Bandcamp's community feature continues to thrive, providing a unique space for fans to connect directly with artists and build a collection of music with real value.

    • Bandcamp's response to the pandemic and artist supportBandcamp introduced live streaming and saw massive growth in 2020, with over $4.5M generated in sales during Bandcamp Fridays alone, highlighting the platform's importance in supporting artists.

      The pandemic has highlighted the importance of supporting artists and keeping the arts alive. Bandcamp, a platform known for selling digital and physical music, has seen significant growth during this time as people look for ways to directly support artists. In response to the pandemic, Bandcamp introduced a live streaming service, allowing artists to connect with fans and sell merchandise in real-time. This feature was a quick response to the challenges faced by artists due to canceled shows and venue closures. Bandcamp's growth in 2020 was enormous, with everything from artist sign-ups to sales more than doubling. Additionally, Bandcamp Fridays, a day where the platform waived its commission to allow artists to keep all proceeds, proved to be a huge success, generating over $4.5 million in sales in just 24 hours. Overall, these developments show the resilience and creativity of the arts community in the face of adversity and the crucial role platforms like Bandcamp play in supporting artists.

    • Aligning business model with community benefits all partiesConsider slight shift in business model to align with community needs and values for positive impact, goodwill, growth, and success.

      Aligning a business model with the community it serves can lead to significant positive impact for all parties involved. Bandcamp, an online music platform, saw this firsthand when they waived their revenue share during times of social and political unrest, resulting in a massive influx of sales for artists and increased awareness for fans. This not only benefited the artists but also proved to be a net benefit for Bandcamp as a company. To entrepreneurs looking to run an ethical and mission-focused business, the advice is to consider how a slight shift in business model can align with the needs and values of the community being served. This approach not only fosters goodwill but also has the potential to drive growth and success for the business.

    • Maintaining mission alignment for long-term successStay true to your mission while adapting to changing circumstances for long-term success. Misalignment between mission and revenue streams can lead to trouble.

      Maintaining alignment between a company's mission and its revenue streams is crucial for long-term success. Ethan Diamond, the CEO of Bandcamp, emphasized this point during our conversation, sharing his experiences with misalignment between advertising-driven priorities and product-focused goals leading to potential trouble. This issue is common in many businesses. Amika, on the other hand, prioritizes a human approach to insurance, ensuring their representatives are there for their customers and working in their best interests. Meanwhile, in my podcast "Life is Short with Justin Long," we explore the lives and motivations of various personalities, reminding us that life's complexities warrant deeper understanding and meaning. Ultimately, these examples illustrate the importance of staying true to your mission while adapting to changing circumstances.

    Recent Episodes from How I Built This with Guy Raz

    American Giant: Bayard Winthrop

    American Giant: Bayard Winthrop

    Bayard Winthrop founded American Giant in 2011 with the simple idea to sell clothes made entirely in America at a time when most apparel manufacturing had moved overseas. The first struggle was finding all the components—the cotton, the buttons, the zippers, the rivets; the next was finding people to actually do the work—the dying, the napping, the sewing and the finishing. Once Bayard did all that he ended up with his first product, a plain hooded sweatshirt. But soon after a viral article proclaimed it “the greatest hoodie ever made” Bayard faced a  backlog of orders that took him almost three years to fulfill. Today, American Giant has expanded their line to include all the basics: t-shirts, denim, flannel, and accessories, still entirely produced in the U.S.


    This episode was produced by J.C. Howard, with music by Ramtin Arablouei

    Edited by Casey Herman, with research help from Katherine Sypher.


    You can follow HIBT on Twitter & Instagram, and email us at hibt@id.wondery.com.

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

    Advice Line with Mark Ramadan of Sir Kensington's

    Advice Line with Mark Ramadan of Sir Kensington's

    Sir Kensington’s co-founder and former CEO Mark Ramadan joins Guy on the Advice Line, where they work through business challenges with three early-stage founders.

    Today we meet Pat, a physician assistant working to bring his solution for clogged sinks to major retailers. Then Lucas, a chef whose local quick service taco joint is fending off national competition. And Beth, a working mom whose baby products brand is caught in the "messy middle" between launch and mass scale.

    If you’d like to be featured on a future Advice Line episode, leave us a one minute message that tells us about your business and a specific question you’d like answered. Send a voice memo to hibt@id.wondery.com or call 1-800-433-1298.

    And to hear the story of how Sir Kensington’s was founded, check out Mark's first appearance on the show in 2023.


    This episode was produced by Sam Paulson with music by Ramtin Arablouei. It was edited by John Isabella. Our audio engineer was Cena Loffredo.

    You can follow HIBT on X & Instagram and sign up for Guy's free newsletter at guyraz.com.

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

    Spin Master/PAW Patrol: Ronnen Harary (2021)

    Spin Master/PAW Patrol: Ronnen Harary (2021)

    Ronnen Harary built a 4 billion dollar toy company without relying on market research or focus groups. Instead, he believed wholeheartedly in intuition: the "ah-hah" moment that comes from thinking like a 7-year old. Over a 25-year period, he and his Spin Master partners launched innumerable hit toys and amusements, including Air Hogs, Bakugan, and the smash hit franchise PAW Patrol. Spin Master's journey began in the mid-1990s, when Ronnen and his friend Anton Rabie began selling the Earth Buddy, a chia-pet-like novelty gift made of pantyhose, sawdust, and grass seed. Today, it's a publicly traded company with a portfolio that includes TV shows, video games, and toys ranging from puzzles to plush.

    This episode was produced by Casey Herman, with music by Ramtin Arablouei

    Edited by Neva Grant, with research help from Claire Murashima.


    You can follow HIBT on X & Instagram, and email us at hibt@id.wondery.com.

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

    Advice Line with Sarah Kauss of S'well

    Advice Line with Sarah Kauss of S'well

    S’well founder Sarah Kauss joins Guy on the Advice Line, where they answer questions from three early-stage founders about positioning their products in competitive markets. 


    Today we meet Chiara, a recent college grad who invented a protein-packed chickpea hot cereal. Then Jesús, who left his tech job to go all-in on a line of greeting cards inspired by his Latino heritage. And Adam, a former X Games gold medalist who launched a brand of razors for men who shave their legs.


    If you’d like to be featured on a future Advice Line episode, leave us a one minute message that tells us about your business and a specific question you’d like answered. Send a voice memo to hibt@id.wondery.com or call 1-800-433-1298.


    And be sure to listen to S’well’s founding story as told by Sarah on the show in 2020.


    This episode was produced by Chris Maccini with music by Ramtin Arablouei. It was edited by John Isabella. Our audio engineer was Neal Rauch.


    You can follow HIBT on X & Instagram and sign up for Guy's free newsletter at guyraz.com.

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

    The Cronut and Dominique Ansel Bakery: Dominique Ansel

    The Cronut and Dominique Ansel Bakery: Dominique Ansel

    Dominique Ansel’s invention of the Cronut — an inspired liaison between croissant and donut — was supposed to be a one-time indulgence for Mother’s Day. But once word spread about the perfect hybrid pastry, his Manhattan bakery was overwhelmed by endless lines and Cronut scalpers. Dominique eventually learned to manage the hype and grow his business while maintaining his craft. Named the World’s Best Pastry Chef in 2017, he has found an entrepreneurial sweet spot in three brick-and-mortar locations and a mail-order business, which will overnight a Cronut to your door, sans the line, and scalpers be damned.  


    This episode was produced by Carla Esteves with music by Ramtin Arablouei.

    It was edited by Neva Grant with research help from Katherine Sypher. Our audio engineer was Robert Rodriguez.


    You can follow HIBT on X & Instagram, and email us at hibt@id.wondery.com.

    And sign up for Guy’s free newsletter at guyraz.com.

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

    Advice Line with Randy Goldberg of Bombas

    Advice Line with Randy Goldberg of Bombas

    Bombas co-founder and Chief Brand Officer Randy Goldberg joins Guy on the Advice Line, where they answer questions from three early-stage founders about building brands and reaching new communities.

    Today we meet Rivky, an Orthodox Jewish woman who's redefining modest clothing for plus-size women. Then Shyam, a rocket engineer who wants to introduce Americans to a popular South Asian tabletop game. And Änna, a boutique owner who wants to translate her hip brick-and-mortar vibes into the digital space.


    If you’d like to be featured on a future Advice Line episode, leave us a one minute message that tells us about your business and a specific question you’d like answered. Send a voice memo to hibt@id.wondery.com or call 1-800-433-1298.

    And check out Bombas's founding story from Randy’s first appearance on the show in 2022.


    This episode was produced by Alex Cheng with music by Ramtin Arablouei. It was edited by John Isabella. Our audio engineer was Cena Loffredo.

    You can follow HIBT on X & Instagram and sign up for Guy's free newsletter at guyraz.com.

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

    Dave’s Hot Chicken: Arman Oganesyan

    Dave’s Hot Chicken: Arman Oganesyan

    Dave’s Hot Chicken began as a tiny pop-up, selling spicy chicken tenders and fries from a tent in East Hollywood. Their homemade take on Nashville Hot Chicken was an overnight sensation in a city that had barely heard of it, and within days, co-founder Arman Oganesyan and his partners were working frantically to serve the long lines out front. Since launching seven years ago, the pop-up has grown into a chain of 200 stores, with franchises across the country, and a beloved rubber chicken mascot.


    This episode was produced by Sam Paulson with music by Ramtin Arablouei.

    It was edited by Neva Grant with research help from Katherine Sypher. Our audio engineers were Robert Rodriguez and Patrick Murray.

    You can follow HIBT on X & Instagram, and email us at hibt@id.wondery.com.

    And sign up for Guy’s free newsletter at guyraz.com

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

    Advice Line with Fawn Weaver of Uncle Nearest Premium Whiskey (April 2024)

    Advice Line with Fawn Weaver of Uncle Nearest Premium Whiskey (April 2024)

    In case you missed it, we’re rerunning our Advice Line launch episode from a few weeks ago. Uncle Nearest Premium Whiskey founder Fawn Weaver joins Guy on the Advice Line, where they answer questions from three early-stage entrepreneurs about telling their brand story. 


    In this episode, we’ll meet Kevin, the owner of a coffee trailer and roastery who grew up on a coffee farm in Honduras. Then Elisabeth, whose jewelry company aims to make a difference in the developing world. And finally, Joanne, a home baker looking to turn her love of pecan pie into a full-time business. 


    If you’d like to be featured on a future Advice Line episode, leave us a one minute message that tells us about your business and a specific question you’d like answered. Send a voice memo to hibt@id.wondery.com or call 1-800-433-1298.


    And check out the origin story of Uncle Nearest Premium Whiskey, told by Fawn on the show in 2021.


    This episode was produced by Chris Maccini with music by Ramtin Arablouei. It was edited by John Isabella. Our audio engineer was Neal Rauch.


    You can follow HIBT on X & Instagram, and sign up for Guy’s free newsletter at guyraz.com.

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

    ECKO UNLTD and COMPLEX: Marc Ecko

    ECKO UNLTD and COMPLEX: Marc Ecko

    Growing up in the ‘80s in New Jersey, Marc Ecko loved hip hop, graffiti art, and painting t-shirts for friends. His passion soon bloomed into a full-on business: ECKO UNLTD, a streetwear brand known for its iconic rhino logo. By the 1990’s, the brand had become a cultural force, but not without its share of bad deals, daunting debt, and a close brush with bankruptcy. 

    Eager to keep innovating, Marc launched COMPLEX, a media company hyper-focused on “convergence” culture: hip hop, fashion, sports and pop culture. Within a decade, COMPLEX had weathered the financial crisis, and emerged profitable. After being bought–and sold–by Buzzfeed, it was purchased by a video shopping company for over $100 million, and ECKO UNLTD just celebrated its 30th anniversary. 

    This episode was researched and produced by Katherine Sypher with music composed by Ramtin Arablouei. It was edited by Neva Grant. Our audio engineers were Gilly Moon and Kwesi Lee.

    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

    Advice Line with Mauren Kelly of Tarte Cosmetics

    Advice Line with Mauren Kelly of Tarte Cosmetics

    Tarte cosmetics founder and CEO Maureen Kelly joins Guy on the Advice Line, where they answer questions from three early-stage founders about their marketing strategies.

    Today we meet Kristina, who’s designed sweat-wicking underwear that's both functional and stylish. Then Ashley, who recently launched a line of chemical-free hair care products. And Marcelle, the owner of an international career coaching service.

    If you’d like to be featured on a future Advice Line episode, leave us a one minute message that tells us about your business and a specific question you’d like answered. Send a voice memo to hibt@id.wondery.com or call 1-800-433-1298.

    And check out Tarte’s founding story from Maureen’s first appearance on the show in 2023.

    This episode was produced by Kerry Thompson with music by Ramtin Arablouei. It was edited by John Isabella. Our audio engineer was Robert Rodriguez.

    You can follow HIBT on X & Instagram and sign up for Guy's free newsletter at guyraz.com.



    See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

    Related Episodes

    Official Blockchain Standards - Discovering Potential

    Official Blockchain Standards - Discovering Potential
    To have 'official' guidelines of decentralized capabilities would be to imagine access and or use of decentralized services being regional or under the same legislation. It may not. It is decentralized… Used by individuals, whom may collectively be under no single government's purview, concurrently decentralized technological capacity must itself be equally discovered

    Music: Then and Now

    Music: Then and Now
    Interview with Venus Fest founder Aerin Fogel (Queen of Swords) who talks about the online festival hosted by Sook-Yin Lee, the Mentorship Program applications available Monday September 21st (program begins week of October 5th), the conference and reveals much more about this exciting new festival in it's fourth year available internationally. Lineup includes Lido Pimienta, Ansley Simpson, Wild Black, and Ceréna Sierra as well as videos, artist interviews, panels, a town hall, and mentorship sessions. Visual videos are curated by Dainesha Nugent-Palache, Caroline Monnet, Jamiyla Lowe, Lido Pimienta, Mohammad Rezaei, Monica Berger, queer anishinaabe artist Natalie King, Vanessa Rieger, video editing by Brittany Farhat, and graphic design and visual concept by Misbah Ahmed. Venus Fest is sponsored by Factor, Ontario Creates, SOCAN, Music Ontario, and The Ontario Arts Council as well as partnered with POP Montreal. Song - Joy Will Be, Queen of Spades Song - Run It To Ya, Black Belt Eagle Scout [Merlin] Saddle Creek (on behalf of Saddle Creek) Song - Moon Star Lover, Wild Black Song - A Mixture of Fralities, Ansley Simpson Song - Quiero Que Te Vaya Bien, Lido Pimienta Song - Book On How To Change, Hand Habits Sook-Yin Lee Photo in background self portrait Aerin Fogel photo in background @threecrownsbranding Progress Flag Photo in background by John Tlumacki (Boston Globe) Cover Art Design Tania Willems

    A Journey to the Artist Thrive Summit and Beyond Ep. 246

    A Journey to the Artist Thrive Summit and Beyond Ep. 246
    Journey with Selomon and Shannon Shine as they recount their experience at the highly acclaimed Artist Thrive Summit. From July 18 to 21, 2023, artists, arts leaders, educators, and funders from across the nation converged, both in-person and online, to forge connections, ignite creativity, and align their visions.

    Join Shannon and Selo as they delve into the collaborative spirit that permeated the gathering and share some of their favorite moments of the summit.

    Beyond the Artist Thrive Summit, the hosts turn the spotlight on their own extraordinary event, "Shine Online." This exclusive affair showcased outstanding talents and visionary artists, and Selomon and Shannon promise to unveil a treasure trove of interviews from these remarkable creators in future episodes of the podcast.

    Get ready to be captivated by candid conversations, enlightening insights, and heartwarming encounters with artists who dare to dream big and push the boundaries of creative expression.