Podcast Summary
Seven things not to do when leading people and twelve things to do: Avoid getting annoyed, assuming loyalty, berating publicly, expecting perfection, doubting loyalty, avoiding conflict, and expecting fairness. Watch tone, link tasks to values, trust but verify, provide autonomy, train, maintain balance, control emotions, foster vertical relationships, express gratitude, get buy-in, ensure clarity, and serve.
Managing and leading people effectively involves both understanding what not to do and what to do. According to Rob Moore, there are seven things not to do when trying to get people to do what you ask. First, don't get annoyed or frustrated with them. Second, never assume they work for you or that they're loyal to you. Third, don't berate them publicly. Fourth, don't expect them to live up to your expectations. Fifth, don't believe they're always loyal to you. Sixth, don't avoid necessary conflict. And seventh, never expect the relationship to be fair. On the other hand, there are twelve things to do. These include watching your tone, knowing their values and linking tasks to them, trusting but verifying, providing autonomy, training and onboarding, maintaining an equal balance of support and challenge, controlling your emotions, fostering vertical versus horizontal relationships, expressing gratitude, getting buy-in and commitment, ensuring clarity of the task, and serving and solving. By following these do's and don'ts, you can increase the likelihood of people doing what you ask and contribute to a more productive and successful working environment.
Effective leadership involves managing emotions and recognizing individual motivations: Effective leaders hide their frustration, listen to feedback, set clear goals, and respect individual motivations to foster a productive and positive work environment
Effective leadership involves managing your emotions and recognizing that no one works solely for you. It's essential to hide your frustration and anointment, listen to feedback, and understand that people are motivated by their own values and interests. Berating or shaming others publicly is not an effective motivational tactic and can lead to resentment and bitterness. Additionally, never expecting others to live up to your expectations is a recipe for disappointment. Instead, focus on setting clear goals and allowing individuals to work towards them in their unique way. Remember, true leadership involves respecting and empowering others to fulfill their own purpose and destiny.
Understanding the importance of values in relationships: Focus on aligning values with employees and partners for strong relationships, accept conflict as necessary for growth, and prioritize meeting needs and values to ensure mutual success.
People are loyal to their own values, not to you or your business. It's essential to align your company's values with those of your employees and partners to build strong relationships. Conflict is inevitable and necessary for growth. Avoiding it will only make it worse. Relationships are not fair, and it's crucial to accept this reality as a business owner. Embrace conflict as a part of growth and understand that chaos and conflict are vital for creating new and improved orders. Don't expect people to be loyal or to always do what you want, but instead, focus on meeting their values and needs to ensure mutual growth and success.
The power of tone and body language in communication: Using the right tone and connecting with values can improve communication effectiveness, especially with children and those we lead.
Effective communication goes beyond just using the right words. Tone and body language play significant roles as well. Watching your tone, especially when communicating with children or those you're trying to lead, can make a big difference in how your message is received. Instead of demanding or instructing, try asking and finding ways to connect with the person's values to increase their willingness to cooperate. Additionally, consider joining Rob's supporter program for exclusive business content, and stay tuned for more communication strategies.
Mastering challenges, understanding values, building trust, providing autonomy, managing up: Effective leadership requires mastering challenges, understanding team values, building trust, providing autonomy, and managing relationships with bosses and team members
Effective leadership involves mastering challenges, understanding and communicating based on values, building trust, providing autonomy, and managing up. Mastering challenges means that as you grow and succeed, bigger problems will arise. Understanding and communicating based on values means linking tasks and projects to what is most important to your team members. Building trust but verifying facts is crucial for making informed decisions. Providing autonomy and treating all team members as equals are essential for maintaining morale and productivity. Managing up means managing your bosses and leaders, as well as your team. Remember, delegation is giving tasks and ensuring they get done, while abdication is letting go of all responsibility. Autonomy and respect are vital for maintaining a motivated and engaged team.
Balancing autonomy, training, and support for employees: Effective leaders prioritize progression, recognition, and autonomy while ensuring training and onboarding, offering support and challenge, and handling conflicts through open communication and feedback.
Effective leadership involves striking a balance between giving employees autonomy, providing training and onboarding, and offering an equal balance of support and challenge. By prioritizing progression, recognition, and autonomy, leaders can create a motivated and engaged workforce. However, it's crucial to remember that training and onboarding are essential for every role, regardless of experience level. Additionally, providing an equal balance of support and challenge is essential for maximizing growth and avoiding dependency or burnout. Conflict and difficult conversations are inevitable, but they can be handled effectively through open communication and feedback in a supportive environment. Ultimately, taking full responsibility as a leader empowers you to create a positive work culture and drive success.
Effective communication and emotional control are essential for success: Understanding emotions and managing them can lead to better decisions and effective communication, shaping future generations and business success.
Effective communication and emotional control are crucial for success, especially for business owners. The way we communicate with our children or employees can shape their future and teach them valuable life lessons. However, it's essential to find the right way to address situations to avoid conflicts and negative emotions. Emotions can be complicated and overwhelming, but they are just feedback from the environment. By understanding the root cause of our emotions and learning to manage them, we can make better decisions and avoid reacting impulsively. As a business owner, we have the responsibility to be the adult in the room and keep our emotions in check, even when others may not. By transcending our emotions and gaining perspective, we can navigate challenges and lead with courage and bravery.
Master emotions, recognize equality, and practice gratitude: Effective communication and leadership require emotional intelligence, valuing all relationships, and expressing gratitude and accountability
Effective communication and leadership involve mastering your emotions, seeing all relationships as equal, and practicing gratitude and accountability. Emotional intelligence is crucial for motivating others and achieving the best outcomes. Instead of viewing relationships as vertical, with people in power looking down on those beneath them, it's essential to recognize our equality and work together as a team. Additionally, expressing gratitude and taking responsibility for mistakes are key to building strong relationships and inspiring those around us. Remember, the best leaders don't just demand performance but also offer appreciation and own up to their own mistakes.
Empowering your team through effective leadership: Effective leadership involves thanking team, seeking buy-in, providing clarity, and serving them for better results and productivity.
Effective leadership involves empowering your team by taking on the blame and giving praise, seeking buy-in and commitment, providing clarity of tasks and roles, and serving them instead of the other way around. By thanking your team instead of giving orders, you create a horizontal relationship, making them feel equal and more invested in the project. Seeking their input on deadlines and tasks encourages ownership and commitment, while clarity of roles and tasks helps prevent misunderstandings. Ultimately, serving your team and allowing them autonomy leads to better results and more productivity. Remember, your success depends on their success.
Building Strong Horizontal Relationships: Effective leadership involves trust, autonomy, clear communication, linking tasks to values, progression, recognition, training, balance, control, gratitude, buy-in, and self-setting goals.
Effective leadership involves understanding that employees are primarily loyal to themselves, and it's essential to build strong, horizontal relationships based on trust, autonomy, and clear communication. Here are some key practices to help achieve this: 1. Trust but verify, and communicate well. 2. Link tasks to employees' values. 3. Provide progression, recognition, and autonomy. 4. Offer training, onboarding, and constant support. 5. Balance support and challenge with feedback. 6. Control your emotions. 7. Treat all relationships as equal. 8. Express gratitude and take responsibility. 9. Get buy-in and commitment. 10. Allow employees to set their own deadlines and plans. 11. Ensure clarity of tasks, roles, and income-generating activities. 12. Serve your employees and help them grow. Remember, no one is perfect, and there will be days when we break these rules. The key is to continually manage and master our emotions and apply these principles to our businesses, relationships, and lives.
