Incorporating the "Law of Process" into Pharmacy Leadership

The Quality Corner show reunites with Veronica Vernon, PharmD, BCPS, BCACP, MSCP, and Assistant Professor and Vice Chair of Pharmacy Practice  at Butler College of Pharmacy and Health Sciences for a newsworthy update on contraception access at the pharmacy level.

Vernon chats with podcast host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts about medical terminology for contraception, pharmacy prescribing at the state level, and the recent announcement of the OTC norgestrel pill, Opill.

Vernon first appeared on S3 EP23
Addressing Healthcare for the LGBTQIA Community - Roundtable Discussion

The Quality Corner show welcomes back Vibhuti Arya, PharmD, MPH, FAPhA and Professor at St. John's University's College of Pharmacy and Health Sciences for a discussion on interpersonal conflict and how that relates to healthcare.
Podcast Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts, chats with Arya about different types of conflict and how connections are formed through these conflicts.
Discussion revolves around internal boundaries and external relationships and the conversations that form from these interactions.

Vibhuti Arya on previous episodes:
SDOH
Improving Data and Storytelling for SDOH

PQS Senior Manager of Pharmacy Training and Support, Brittany Boyd, returns to the Quality Corner show to help unpack the full year of performance data for 2023 in EQUIPP that is available with the 2024 February EQUIPP Refresh. 

Boyd talks with Quality Corner Show Host and PQS Associate Director of Pharmacy Accounts, Nick Dorich, about what pharmacies can do with the full year performance data, where to start, and best tips in reviewing this information. She also promotes a team effort mentality on how pharmacies can engage their staff in working together in EQUIPP.

The PQS Quality Corner Show welcomes back PQS Director of Analytics and Program Development Andrew Thorne, PharmD, MS, to talk about findings from the 2023 Trend Report in Pharmacy Quality.
Thorne first breaks down the first chapter of the report that studies the impact of socio-demographic factors, including age, gender, and low-income subsidy (LIS) status, on adherence rates for Cholesterol, Diabetes, and Renin Angiotensin System Antagonists (RASA) Proportion of Days Covered (PDC) measures.
He then talks about the trend report examines how adherence can be impacted by factors such as drug switching within a measurement year and the utilization of extended fills.

Download the 2023 PQS Trend Report in Pharmacy Quality

Podcast Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts, chats with Emily Endres, VP of Client Services at PQS about why pharmacy and healthcare quality will matter more in 2024.

Endres talks briefly about CMS legislation in 2024 and how that affects quality care and why that still matters for pharmacies. There is also discussion about what pharmacy teams should prioritize in relation to medication, adherence and and engagement.

Podcast Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts, partners with fellow teammate Connor Kovatch, Customer Experience Specialist to run down answers to the top EQUIPP questions from 2023.
 Kovatch addresses common questions that EQUIPP users have had related to medication adherence performance rates. Questions cover scenarios where patients have discontinued medications, are in hospice care, or have recently deceased.  

The PQS Quality Corner Show welcomes Radha V. Patel, PharmD, MPH, BCACP, Director, Pharmacy Quality Improvement  at Centene Corporation  to talk about how the managed care community can engage with community pharmacies to support adherence and clinical measures like Controlling Blood Pressure.

Podcast Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts asks Patel why blood pressure management and cardiovascular health is a particular focus for a health plan to work with pharmacies. Dorich and Patel also talk about how the pharmacy team can ensure these programs will be successful.

Podcast Host Nick Dorich, PharmD, PQS Associate Director of Pharmacy Accounts, interviews Stephanie Hale, PQS Quality Programs Manager about Enhanced Services opportunities currently available in EQUIPP.

Stephanie talks about three programs: Controlling Blood Pressure, A1c, and Year End Adherence programs, and the response of pharmacies that are implementing these programs.

For more information on PQS Enhanced Services visit
https://www.pharmacyquality.com/pharmacyenhancedservices/

The Quality Corner Show invites back Jesse McCullough, Founder of Keystone Pharmacy Insights, to cover a variety of leadership lessons and topics without getting thrown by podcast Host Nick Dorich, PharmD, PQS Senior Manager of Pharmacy Accounts.

McCullough talks about directional leadership, suggests implementing Judo tactics into leadership strategy such as reversal moves, and explores the discipline of the hope of healthcare.

Read the start of the Hope of Healthcare below:
It's time to explore pharmacy as the hope of healthcare

Jesse McCullough on LinkedIn
http://www.facebook.com/groups/kpipharmacy/

The Quality Corner Show welcomes back Dr. Ben Urick, PharmD, PhD, Principal Health Outcomes Researcher at Prime Therapeutics and Adjunct Assistant Professor of Clinical Education at the UNC Eshelman School of Pharmacy, to talk about trends in medication adherence including creating value through medication adherence improvement.

Urick reviews a bit of existing literature on medication adherence and then explores the relationship between health expenditures and medication adherence.  Other topics include social determinants of health and what disease states are currently popular for medication adherence research.

Ben Urick Referenced Materials:

PBMI National Conference Video with Managed Healthcare Executive

PQS Quality Corner Show Season 1 Episode 30