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    Inside PR #126 - Wednesday, August 27, 2008

    enAugust 27, 2008
    What was the main topic of the podcast episode?
    Summarise the key points discussed in the episode?
    Were there any notable quotes or insights from the speakers?
    Which popular books were mentioned in this episode?
    Were there any points particularly controversial or thought-provoking discussed in the episode?
    Were any current events or trending topics addressed in the episode?

    About this Episode

    Comments? Send us an email at insideprcomments@gmail.com, call us on the comment line on 206-337-0727, visit the Inside PR Blubrry site, or leave us a comment on the Inside PR show blog.

    This week on Inside PR, Terry Fallis and David Jones discuss crisis communications and revisit Inside PR #33.

    Show Notes

    00:25 Terry opens the show.

    01:39 Dave talks about the Age of Persuasion. The Age of Persuasion can be heard on CBC Radio One , Saturdays at 11:30 am and may be found in podcast form. The show is produced by Pirate Radio and Television and is owned by Terry O'Reilly.

    04:17 Terry introduces the idea of pulling out old discussions.

    05:21 Dave introduces the main topics of discussion; crisis communications and the cases of Sunrise Propane and Maple Foods.

    07:59 Dave talks about the bad form of reviewing communications strategies from the sidelines.

    12:24 Terry talks to crisis planning and communications strategy.

    13:00 Dave introduces the crisis communications clip from IPR #33 on November 14, 2006.

    13:35 Issues management and crisis management are defined.

    15:07 Dave talks about the distinction between a crisis plan and a crisis communications plan.

    17:28 Terry references the Tylenol crisis.

    19:27 Dave talks about speed to communications.

    21:17 Terry talks about owning the crisis.

    22:14 Dave discusses repairing images in a time of crisis.

    26:27 Terry talks about the use of SM in crisis communications.

    26:52 Terry talks to training.

    28:50 Terry wraps the show.

    Our theme music is Streetwalker by Cjacks and is courtesy of the Podsafe Music Network; Roger Dey is our announcer.

    This episode of Inside PR was produced by Janna Guberman.

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