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    LFL15 Resilient Leadership: My Six Pillars of Resilience

    enMay 05, 2020
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    About this Episode

    00 

    I'm talking about 

    • what resilience is
    • how resilience impacts you in leadership and your employees
    • what are my six pillars of resilience

    Leaders are expected to be able to run and lead in their business and to be able to do it well.  Accenture concluded that 

    "Resilience may be the new criterion for professional advancement"

    With business and economic challenge the way a leader handles pressure is likely to have a huge impact on performance and success of an organisation.  So resilience is critical to survive the challenges ahead, during and after lockdown.

    What is Resilience?

    When I ask this in my training and workshops, people say

    • Keeping going
    • Staying strong in hard times
    • Mental toughness

    Resilience is an important personal attribute that can have a wide-ranging influence on your personal wellbeing and your performance at work.

    It’s more than your bounce-back-ability.   For me, it’s not about how well you keep going, it’s about how well you adapt.  As Charles Darwin said 

    "It is not the strongest of the species that survive, nor the most intelligent, but the most responsive to change. “ 

    Good news is that resilience is mouldable.  You can build your resilience, you can re-shape it which means we can all develop resilience.

     

    The Link Between Leadership and Resilience

    Leadership stress and resilience has been explored extensively.  Stress related illness and personal issues feature highly with leaders and studies show that around two thirds of leaders are affected.  Yet, the other third successfully thrived, despite leadership challenges.  What seemed to set them apart was their adaptability and the skills that combined to enhance a resilient mindset.

    Leaders can also have a direct impact on the resilience of their workforce and employees too, simply with the way they react and respond to challenge and change.

    Six Pillars to Resilience

    1.   Vision and Purpose

    Do you have vision and purpose for yourself and your company Giving ourselves meaning and direction is what pushes us forward.  This gives us the reason to get up in a morning.  Research says when you’re engaged and have purpose, life becomes easier, less complicated and less stressful.

    It might be worth revisiting this.

    2.   Awareness

    Our awareness of ourselves and others around us will affect how we respond and how we view the situations we are challenged with.

    When we are aware, we know what is a challenge or what is stressful and what is not.  Then we can adapt and decide how we deal with it.  We can incorporate tools that help us to be regulated, calm or positive.  This will all have an impact on our mental health, stress and resilience.

    Listen in to the podcast for tips around this …

    Awareness isn’t just about what your find difficult.  Knowing what lift you means you know what you can do quickly and easily to recharge.

    3.  Support

    There are few aspects to the support we have and need

    • Having a network around you
    • What support do you have and what do you need?
    • Not being afraid to ask for help

    When we have people we can talk to and reach out for support is lessens the load of what we are going through.  Having people to talk to also creates connection and we all need connection and to feel part of something.  It stems from our tribal days.

    It can also mean we don’t feel so alone.  Many of the leaders I work with do say they feel alone.

    Loneliness can take a real toll on both our mental and physical health. Having meaningful relationships through a support network of family, friends, colleagues and other social groups helps us feel connected and valued.

    Who is your support network and what types of support they offer?

    4.   Attitude

    What is your attitude like when presented with problems to solve? 

    One method to reframe your thinking about successes and failures. When things go wrong, someone with an optimistic or positive attitude will tend to see the problem as a way of learning, or that identifies things that didn’t work. 

    Attitude is also about looking at what we can control and influence and what we cannot. 

    Listen to the podcast to find out what I used to say to my managers to help them have a more resilient attitude about change.

    This way of thinking can be learned and developed, so that it’s much easier for us to reframe, be positive focus on what we can control.

    5.   Thinking Styles

    There are some well known thinking styles that we automatically kick into.  Are you the avoidant ostrich, the one who sees catastrophes or the rational thinker?

    By identifying and understanding your thinking patterns and this self talk, or ‘limiting beliefs’, you can learn to challenge them and change how you react to challenging situations.

    Emma explains some ways you can challenge your thinking patterns and beliefs.

    It's also good to change the idea of making mistakes to being something you can learn from rather than a problem.  

    This all helps leaders to have a set of skills that support the process of overcoming difficult situations, challenges and set-backs.

    Coaching can support leaders in this too!

    6.   Health

    Although this is health – I mean both mental and physical health.  Your mental health will improve with your increased awareness and adapting your thinking style as I've already mentioned.

    With your physical health  - exercise has been correlated with stronger levels of resilience. This is be due to the effects of endorphins and feel good chemicals improving mood.

    It's not just going to the gym, since they're closed during lockdown anyway.  We have the one hour exercise allowing in the UK.  We need to use it.

    It can also be having a walk, dancing, an upbeat or calming music playlist

    It might be something upbeat and with people or something quiet and relaxing or alone.

    Work out what boosts your energy levels and what drains you.  Find things that you can fit into your life without feeling that you MUST do or that you will beat yourself up about if you don’t achieve it. 

    We also need to think about diet and nutrition.  It's easy to eat junk, and people are talking about more snacks and more baking.  Balance this with healthy food too.

    Do you get enough sleep? 

    If you never give yourself chance to recover from the busyness and challenge of your day, then you’re going to be running on empty.

    So that's my six pillar of resilience.  But I'd like to add that with all of these be reflective.  Effective learning is when a person progresses through different stages by being reflective.

    David Kolb's 1984 learning cycle is useful for this.  You can even use this about your day, a week or a specific challenge or situation.

    • Have the experience
    • Review the experience
    • Summarise learnings, what did and did not work.
    • Plan for Improvement next time.

    The Final Science Bit:

    The good news is that recent neuroscience studies now know that it’s never too late for our brain to develop or change.  Neuroplasticity means that the brain forms new neurons and connections until we’re 100.  We can even grow new neurons at any age and also prune back old learnings and neural pathways too.  This means we can re-wire our brain and remove things that we are not serving us well.

    It’s a practice.  It’s called practicing resilience for a reason.  Every day we have the opportunity to continue with our resilience and change the brain’s default way of operating.  It might take effort and focus but it is absolutely is possible to do change the way we think and the way we respond so that we increase our resilience for the long term.

     

    If you would like to tell me one thing that you will do from this episode, email me at emma@emmalangon.com .

    If you need help personally or for your employees to reduce their stress, increase resilience and wellbeing (even if they're working remotely!)  get in touch.

    The link to the survey I mentioned is here

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    I hope this is helpful for you. Please do share any feedback or any questions on this, drop me an email at emma@emmalangton.com

    For further information on 1:1, group coaching or training get in touch.

    Join my corporate leadership and wellbeing newsletter HERE

    If you want to be increasing your performance so that you’re more resilient, less stressed in these current times, so that you can focus easily, use tools and techniques to deal with all the current and unknown challenges then make sure that you send me an email or use the online diary and arrange a time for a chat.

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    This week I'm sharing top tips and conversations that I have frequently with people in organisations to help them know how to persuade leaders to invest in wellbeing.

    We're covering:

    What to do to persuade your leaders

    The 3 R’s that I like to go with organisations I work with.

    Why we need to look at revenue in different ways and I dive into specifics here to give you a head start.

    How to highlight the risks to an organisation

    Why it’s important to include reputation in this persuasive detail too.

    It’s easy to say wellbeing can help to reverse employee burnout and reduce stress, turnover, and absenteeism.

    Often dismissed or seen as nice to do.  Is it really essential.  Is it something worthy of budget or resources.

    Promoting an environment where it’s ok to talk about mental health and encouraging good wellbeing is simply the right thing to do.  Unfortunately, some of your senior colleagues won’t agree or will be more focused on investing in business projects that they deem to have a clearer ROI.  The good news is that whilst not everyone will see wellbeing plans and training as a business critical issue right now… there are strong reasons that it MUST form part of your core business strategy.

     

    You just need to find what IS the focus of your senior people so that we can determine how do we convince, persuade, or justify the time and expense on wellbeing.

     

    Company executives want to know that any new program, including wellbeing, is going to support the bottom line of the business and its long-term growth.

     

    I share in more detail how you can do that.  So have a listen.

    If you’re looking for support for your wellbeing plan, coaching for your leaders or training programmes that not only helps your leaders, managers and employees enhance their wellbeing and performance but also gives you the tools and strategies to ensure senior buy in from the outset – get in touch.

    Any questions on this, drop me an email at emma@emmalangton.com

    For further information on 1:1, group coaching or training get in touch.

    Join my corporate leadership and wellbeing newsletter HERE

    If you want to be increasing your performance so that you’re more resilient, less stressed in these current times, so that you can focus easily, use tools and techniques to deal with all the current and unknown challenges then make sure that you send me an email or use the online diary and arrange a time for a chat.

    Lessons for Leaders
    enApril 21, 2022

    Why a Good Leader Will Give Teams Autonomy

    Why a Good Leader Will Give Teams Autonomy

    This week I'm joined by Gemma Woodward who is People & Culture Manager for Netsells in York.  We are talking about leadership and autonomy.  Listen in for:

    • What are the benefits of allowing autonomy.
    • How leaders can encourage autonomy in their teams.
    • Where leaders get it wrong with a top down leadership and how it can affect their people and the organisation
    • what's one key thing that people should remember about autonomy

     

    Key comments and take-aways

    A top down leadership can create a fear of coming forward and fear of making mistake, their ideas and decisions might be more beneficial than they think.

     

    People have a valuable input to give a different perspective and do add value.

     

    Businesses will tell you they trust you but don’t really demonstrate that.

     

    If we want to retain staff, enhance talent and develop people it’s really worthwhile for organisations to create a team culture that also makes them an employer of choice.

     

    Culture is not defined with free tea and coffee and ping pong tables anymore.

     

    We need to move away from the thought process of ‘it’s quicker if I do it” because we create a bottleneck in the process and means you’re not passing on knowledge to the team.

     

    Use mistakes as a focus to learn from rather than beat someone up about it.

     

    How can leaders enable more automony in the workplace?

     

    We need to recognise that everyone has a different way of working and different levels of creativity.

     

    There is a saying that there is strength in numbers so I believe we should embrace that by working collaboratively and learning from each other.

     

    Any questions on this, drop me an email at emma@emmalangton.com

    For further information on 1:1, group coaching or training get in touch.

    Join my corporate leadership and wellbeing newsletter HERE

    If you want to be increasing your performance so that you’re more resilient, less stressed in these current times, so that you can focus easily, use tools and techniques to deal with all the current and unknown challenges then make sure that you send me an email or use the online diary and arrange a time for a chat.

    Connect with Gemma on LinkedIN

    Why Leaders Need to Get Back to the Floor

    Why Leaders Need to Get Back to the Floor

    What on earth is back to the floor?

    I start with that and why I'm covering the subject (it was inspired by my wonderful friend and leader Tina.  So I'm also covering today:

    Why is it important to know first hand what’s happening on your shop floor

    Some real life examples and stories of how back to floor worked, and how it didn’t

    One really, really important question to ask yourself

     

    I share stories from my experience in corporate and Tina's feedback too to give real life examples - some are funny, some are lovely, one is a little shocking!

    Here's one of the key things ....

    Without that interaction, engagement and visibility not only would you feel unappreciated and disconnected from the business, but you wouldn't know or understand your position in the organisation, what you should be doing and what outcomes you should be striving towards. 

    Please do make sure you hit ‘subscribe’ so that don’t miss an episode.  

    If you haven’t yet  left a review, please do go and find the little button to leave a review and let me know your thoughts, key take-aways and what you value from the podcast.

    Join my corporate leadership and wellbeing newsletter HERE

    If you want to be increasing your performance so that you’re more resilient in these current times, so that you can focus easily, use tools and techniques to deal with all the current and unknown challenges then make sure that you either drop me an email to emma@emmalangton.com.   Or head over to my contact page and either send me a email from there or book an appointment straight into my diary – saving all that to-ing and fro-ing that you get when we try to get space in people’s diary.

    Why it's Worth Investing in Stress Awareness

    Why it's Worth Investing in Stress Awareness

    This week on the podcast I'm talking about Why it's Worth Investing in Stress Awareness.

    I wonder if you've ever had a time when you've ever felt stressed and known what would help ... but not bothered to do it????

    This is just one of the reason why I'm sharing information that can help you make a decision on whether it's worth investing in stress awareness.

     

    I cover:

     

    What is causing Stress in the workplace?

    How Will Stress Awareness Help Your Organisation?

    How Does Stress Impact Productivity?

    Is it Worth Investing in Stress Awareness?

    Ways I can support you or help for you to do it yourself.

     

     

    Stress is a word that we have heard so many times over the last two years. In fact, if you asked many people I am sure that ‘stressful’ would sum up their experience of the pandemic.

     

    April is Stress Awareness Month, and with the easing of lockdown restrictions, many are finding themselves back in the office or adapting to a permanent working from home or hybrid working environment. With this comes benefits, but also many challenges.

     

    The last two years has changed how we connect and communicate, and although it’s also taught us resilience and shined a spotlight on our ability to adapt, it’s also impacted our emotional, psychological and social wellbeing.

     

    Employers have a ‘duty of care’ to ensure that employees are not subjected to excessive stress in the workplace, this also means arming employees and leaders with the tools they need to manage stress effectively.

     

    As well as costing businesses money through work-related stress and mental illness absences (£26 billion per annum in fact), stress thought to be responsible for almost half of working days lost in Britain due to health issues. 

     

    Listen for more details, ideas, information and discussion on this topic.

    Ask me about my Stress Awareness Workshops or grab my DIY pack.

     

    This is a pack full of factual information, instructions and resources so that you can implement your own Stress Awareness and activities with your workplace and colleagues without having to think up ideas.  There are also posters and images to share in your own newsletters along with a quiz and some conversation topics.

     

    Or, to find out more about my Stress Awareness Workshops get in touch now, spaces are filling up fast.

    I hope this is helpful for you. Please do share any feedback or any questions on this, drop me an email at emma@emmalangton.com

    For further information on 1:1, group coaching or training get in touch.

    Join my corporate leadership and wellbeing newsletter HERE

    If you want to be increasing your performance so that you’re more resilient, less stressed in these current times, so that you can focus easily, use tools and techniques to deal with all the current and unknown challenges then make sure that you send me an email or use the online diary and arrange a time for a chat.

    Lockdown Lessons for Leaders

    Lockdown Lessons for Leaders

    Two years since the UK locked down from the Covid 19 virus.  In fact pretty much the world locked down.

     

    It changed so many things

    • About how we live
    • How we work
    • Connections & communication
    • Wellbeing – what were thankful for – fear / perspective
    • Resilience

     

    Have you looked back at those pictures from cities that were empty and streets that were bare?  I know I have.  There were bits that I loved, bits I didn’t love.

    There was a significant difference in how people viewed the lockdown.  Some loved it.  Some hated it.  For some it was frightening, some if was delightful.  Some missed people, some enjoyed the space.

     

    However over time those views change.  This is an important lesson to remember.

    However hard we think things are at the time, they will change.  It’s important to look back and see how far you’ve come, what you’ve coped with and how you’ve managed.  These are great ways to reflect and learn the lessons.

     

    I share reflections, lessons, learnings in this episode.

    Please do make sure you hit ‘subscribe’ so that don’t miss an episode.  

    If you haven’t yet  left a review, please do go and find the little button to leave a review and let me know your thoughts, key take-aways and what you value from the podcast.

    Join my corporate leadership and wellbeing newsletter HERE

    If you want to be increasing your performance so that you’re more resilient in these current times, so that you can focus easily, use tools and techniques to deal with all the current and unknown challenges then make sure that you either drop me an email to emma@emmalangton.com.   Or head over to my contact page and either send me a email from there or book an appointment straight into my diary – saving all that to-ing and fro-ing that you get when we try to get space in people’s diary.

     

     

     

    Supporting Female Leaders

    Supporting Female Leaders

    In honour of International Women's Day, I’m here to give ideas of ways that you can support women in leadership roles.  There can be a number of reasons why there are less women than men in leadership roles.  

    Data from the House of Commons found that companies led by women outperform those led by men - but despite this, we're very far from achieving gender parity in the workplace

    I share information about 

    Break the Bias

    Unconscious biases, opinions, beliefs are formed early in our childhood.  We learn these from family, friends, people of authority that are social messaging about boys and girls.  

    Encouraging women to pursue leadership roles and supporting those who are already leaders is beneficial for the workplace as a whole.

     

    Improve Confidence

    Many women don’t apply for specific leadership positions so work to improve confidence can be really helpful at this level.

     

    Improve Language

    When I say this I mean changing the way that we are speaking up / giving time to be heard / not talking over the top of people

    Establishing meeting etiquettes to ensure everyone is treated fairly during meetings, that all have the opportunity to speak and be heard.

    Listen for the story I share about how I had to have conversations about language being used so that I could keep a strong mindset about the work I was doing.

     

    Male Allies and Cheerleaders are hugely important and I talk a little about this too.

     

    Mentoring

    Coaching

    Women's Networks

    Are all important factors and get in touch if you want more info on my services for these but listen in to how these are different and how they can help support women in leadership.

     

    Finally,

    Pay the same – if you’re not closing the gender pay gap then you’re missing one big thing.

     

    Companies with female leaders perform better than those led by males, House of Commons data has revealed.

    Please do make sure you hit ‘subscribe’ so that don’t miss an episode.  

    If you haven’t yet  left a review, please do go and find the little button to leave a review and let me know your thoughts, key take-aways and what you value from the podcast.

    Join my corporate leadership and wellbeing newsletter HERE

    If you want to be increasing your performance so that you’re more resilient in these current times, so that you can focus easily, use tools and techniques to deal with all the current and unknown challenges then make sure that you either drop me an email to emma@emmalangton.com or head over to my contact page to book into the diary.

    Why Empathy is Crucial for Great Leaders

    Why Empathy is Crucial for Great Leaders

    This week I'm talking to you about why empathy is crucial for great leaders.

     

    I cover :

    What is empathy

    Why does it matter in leadership

    Whether empathy can be learned 

    How it can improve performance, create connections and

    What you can do to be more empathic.

     

    Why empathy is crucial for great leaders and what is empathy anyway? Empathy is the ability to experience and relate to the thoughts, emotions, or experience of others.  So it's about truly feeling what the other person is feeling.

    You know I often talk about how we don't 'do' emotions.  But empathy is about connecting with emotions and feelings.

    Why does empathy matter?

    If we were to do a list of successful leaderships skills, empathy would rarely be included, but it's essential in my opinion.

     

    I'm often asked the question "can we learn empathy"?  It's often thought that we either have it or have not.  You'll have to listen to the episode for the answer to this one!

     

    Listen more for the ways that you can improve empathy.

     

    Any questions on this, drop me an email at emma@emmalangton.com

    For further information on 1:1, group coaching or training get in touch.

    Join my corporate leadership and wellbeing newsletter HERE

    If you want to be increasing your performance so that you’re more resilient, less stressed in these current times, so that you can focus easily, use tools and techniques to deal with all the current and unknown challenges then make sure that you send me an email or use the online diary and arrange a time for a chat.

    Easy Ways to Say No

    Easy Ways to Say No

    Do you find it difficult to say no to people?  Perhaps it means you end up being busy, stressed, over-committed?  Often when we struggle to say no to people it can leave us feeling used, put up-on, juggling too many things.  Are you the one who ends up working late because you’ve said yes to others, yet you’re the one with more to do?

     

    This episode is for you where I talk about

     

    Say no and establish healthy boundaries

    How to handle the fear, stress, worry and guilt

    The surprising reason that saying no is good for you

    Key phrases that you can begin to use to get you started

    Why it’s not always about you

    Suggestions to think about helping you with easy ways to say no

     

    It's important to be able to say no so you feel empowered while still maintaining your relationships with others. Saying no helps you establish healthy boundaries and enables others to have clarity about what they can expect from you.

    When you struggle to say no, look at what’s going on when you feel like this?  What feeling or emotion comes up for you when people ask you do something?  Perhaps there are past experiences and situations mean that you’ve learned it’s easier to say yes than no.

    For many it’s a worry or fear about what others will think. 

    Consider the other situation – you say yes so many times that you end up worn out, then there’s really no chance of you saying yes to anything if you’ve made yourself poorly!  Focus on the benefits of saying no.

     

    Apparently the Mayo clinic has done research that concludes that saying no can help to reduce your stress levels and increase your happiness.   

     

     

    Any questions on this, drop me an email at emma@emmalangton.com

    For further information on 1:1, group coaching or training get in touch.

    Join my corporate leadership and wellbeing newsletter HERE

    If you want to be increasing your performance so that you’re more resilient, less stressed in these current times, so that you can focus easily, use tools and techniques to deal with all the current and unknown challenges then make sure that you send me an email or use the online diary and arrange a time for a chat.

    De-stigmatizing Mental Health

    De-stigmatizing Mental Health

    This week I'm sharing tips and information about De-stigmatizing Mental Health.  I share key points on:

     

    • Why mental health is stigmatized
    • How stigma brings shame and what that looks like
    • How it will impact on your organisation
    • Good news on the wider impact of investing in destigmatizing
    • Key things that you can do and examples too

     

    When we prevent people talking openly and transparently we also prevent those who need it from having support. 

     

    Stigma brings shame.  Listen in for information about how people respond then feel ashamed and what the impact will be on your organisation and how it can impact absenteeism, presenteeism and attrition.

     

    Mixed anxiety and depression has been estimated to cause one fifth of days lost from work in Britain.

     

    May 2021 Office for National Statistics, reveals that depression rates have doubled since the COVID-19 pandemic began

     

    The good news is that it’s not just about investing in wellbeing and culture it's helpful for everyone.    Listen in for the explanation of the work I did in schools when my kids needed extra support that was helpful for all children, not just them. 

    The same is true in an organisation so what you get is happier, more inclusive workplaces where people feel accepted and want to come to work.

     

    Let’s not forget that stress and mental health works on a sliding scale and you never know who might slide up that scale to a point of difficulty and who might get a ton of crap thrown at them for longer periods so that they stay at the top end of that scale and hit crisis mode. 

     

    What can we do?

    I talk about the education, training and culture that can be impacted.

    Language is huge and I share how you can impact this.

    People need to feel safe enough to talk and that they will be heard. They don’t even need you to understand them or be able to stand in their shoes. 

    I share a couple of key phrases that help you to help de-stigmatize mental health and support your people.

     

    As well as language they hear at work there’s also a language going on inside their own head based on their own upbringing and experiences.  They might be ashamed, believe they’re weak (this has been said to me often) think no-one will understand or don’t want to show a vulnerability. 

     

    My daughter both think they can hide their worries and concerns.  Yet it shows in their behaviour. 

    It takes the entire team to work together to make progress and consistently send the message that there is no stigma or shame around mental health. 

    Even then, don’t be offended if someone still struggles to talk to you.  It’s not you. You can still help.

     

    As the stigma lifts and the culture changes, the sense of shared trauma and experiences are making it easier for people to talk not just about their own struggles, but to recognize those issues in others.

     

    Please do make sure you hit ‘subscribe’ so that don’t miss an episode.  

    If you haven’t yet  left a review, please do go and find the little button to leave a review and let me know your thoughts, key take-aways and what you value from the podcast.

    Join my corporate leadership and wellbeing newsletter HERE

    If you want to be increasing your performance so that you’re more resilient in these current times, so that you can focus easily, use tools and techniques to deal with all the current and unknown challenges then make sure that you either drop me an email to emma@emmalangton.com or head over to my contact page to book into the diary.