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    • Small business owners face unexpected financial lossesFocus on revenue generation, secure retainer clients, and expand offerings to build a profitable business with a strong culture and diverse services.

      Running a business can be unpredictable, even when things are going well financially. Jack, a successful video production company owner, shares his experience of facing significant losses due to clients cutting back on retainers and the impact of the cost of living crisis. To mitigate this, Jack aims to secure more retainer clients, generate high-paying clients, and expand his business offerings beyond video production. It's essential for small business owners to focus on revenue generation and consider long-term goals, such as building a profitable business with a strong culture and diverse services. Despite facing challenges, Jack remains determined to grow his business and eventually sell it for multimillions with a 10-20% profit margin.

    • Struggles in marketing and sales, importance of personalized approaches, networking, and learning opportunitiesUnderstand client needs, personalize marketing and sales strategies, network for leads, and continuously learn industry trends to grow businesses

      Effective marketing and sales strategies are crucial for businesses, especially in competitive industries. The interviewee shared his struggles with maintaining a profit margin and keeping motivated during tough sales periods. He emphasized the importance of personalized approaches in marketing and sales, and the need to understand the industry's trends and client needs. The interviewee also highlighted the power of networking and learning opportunities, such as podcasts and seminars, in generating leads and growing businesses. Despite his financial challenges, he remained optimistic and encouraged listeners to check out his video production services and upcoming seminar. Additionally, he introduced his Entrepreneur's University, a coaching program aimed at helping business owners grow their companies with affordable weekly access to his expertise. Overall, the conversation underscores the importance of persistence, adaptability, and continuous learning in entrepreneurship.

    • Adapting to industry shifts for long-term incomeIdentify industry trends and adjust business model to secure long-term income through diversification or leveraging skills in new markets.

      In today's business landscape, having a steady stream of residual income is crucial for reducing stress and ensuring financial stability. However, achieving this goal can be challenging, especially for small businesses that operate in industries where project-based work is common. The video production industry, for instance, is seeing a trend towards businesses creating their own in-house video teams, leaving external agencies to compete on one-off projects. To adapt, the business owner in this conversation is considering expanding their services to offer a full range of marketing solutions, including website design and Google PPC, to increase the chances of securing long-term retainers. Another option could be to leverage video marketing skills to promote products on platforms like Amazon, where high-quality video content can significantly impact sales. Ultimately, the key is to identify where the industry is shifting and adjust the business model accordingly to secure a consistent income stream.

    • Trend towards in-house or freelance video advertising, focus on building a strong businessConsider creating and selling own products or digital assets to predict income and reduce reliance on client work, even if online courses face challenges as not everyone's 'love, want, and need' product.

      In the current economic climate, there's a trend towards businesses handling their video advertising in-house or outsourcing to smaller, cheaper freelancers, making it challenging for larger agencies. However, it's important for businesses to focus on building a strong, sellable enterprise. If you're in a service-based business with one-off projects and uncertain income, consider creating and selling your own products or digital assets to a hungry audience. This can help predict income and reduce reliance on client work. While online courses can be effective, they face the challenge of not being a "love, want, and need" product for many people. Building a successful business involves having a great product, a solid management team, and predictable income, among other things. If you're struggling to grow your business, consider pivoting to create and sell your own products or services.

    • Focusing on essential products or services during uncertain timesAdapt and pivot your business model to provide essential products or services that people need consistently for long-term success.

      During times of business uncertainty, it's crucial to focus on products or services that people need consistently, rather than relying on trends or one-time sales. The speaker emphasized the importance of creating a sustainable business model that can generate retained income, as opposed to relying on a key man business or a large cash reserve. He suggested looking into physical products with high margins and repeatable customers as potential solutions. The speaker also advised against making hasty decisions and instead, making difficult but necessary choices to save the team's jobs and invest in the future of the business. The supermarket philosophy of providing essential products or services that people need regularly was highlighted as an effective strategy for long-term success. Ultimately, the key takeaway is to adapt and pivot your business model to focus on providing essential products or services that people need consistently, in order to sustain and grow your business during uncertain times.

    • Entrepreneurship in Recessions: Opportunities and ChallengesFocus on products that cater to immediate needs, consider physical products or strong online presence, be frugal, adapt to changing economic landscape, and stay proactive.

      Recessions can be challenging but also opportunities for entrepreneurs to pivot and grow their businesses. The speaker emphasizes that businesses with a hungry audience and a product that people love, want, and need are easier to run. However, the current economic downturn has taught the importance of being frugal and making faster decisions. The speaker suggests focusing on what people need and want right now, and considering creating a physical product or building a strong online presence through social media. The industry of video production is becoming more commoditized, but a good storyteller and director will always be in demand. It's important to choose businesses that don't rely on specialized staff to stay competitive. Overall, the speaker encourages entrepreneurs to stay proactive and adapt to the changing economic landscape.

    • Expanding Business with Multiple CompaniesDiversifying business portfolio can help mitigate financial downturns. Keep existing business running while building new one.

      It's important to make decisions promptly in business, even if tough conversations need to be had. However, building retained clients is a worthy goal but not an easy one. The speaker is considering expanding his business by creating multiple companies, each serving a different purpose. The first company pays the bills, the second is the desired business, the third is a marketing company, and the fourth is a property investment company. The speaker's current business is losing £15,000 a month and he's looking to create another business to bring in cash during quiet periods. For instance, an indoor play center owner could open a farm park to generate income during the summer months. The key takeaway is that having a diversified business portfolio can help mitigate financial downturns. It's essential to keep the existing business running while building the new one. The speaker acknowledges the challenges of building retained clients and the importance of having a backup plan.

    • Exploring changing market demands for income during off-peak seasonsAdaptability to market needs can help businesses survive and thrive during off-peak seasons, reducing financial instability. Clear objectives and strategies are crucial to meet these goals.

      Businesses, especially those in industries with seasonality, should explore and adapt to changing market demands to secure income during off-peak seasons. This was highlighted in a discussion about opening day nurseries during the week and the seasonality in the video industry. The importance of this strategy was further emphasized by a guest on a podcast who shared his experience with Amazon sales, where he changed product lines every quarter to cater to market needs and bring in substantial cash flow. This adaptability can help businesses not only survive but thrive, reducing stress and financial instability. Additionally, it's essential to have a clear objective, such as increasing cash flow during off-peak seasons, and then finding strategies and tactics to meet that goal.

    • Host recommends Jack Lee for video production servicesListeners urged to contact Jack Lee for video production needs, with host's endorsement and warning of his likely booking schedule.

      Jack Lee, a talented video producer, was invited on a business broadcast as a guest. During the conversation, the host recommended Jack to the listeners who might require video production services for their businesses. The host, James Inclair, also provided several ways for potential clients to contact Jack, including his LinkedIn profile and V21's website. James encouraged business owners to reach out to Jack if they needed video production assistance, emphasizing his confidence in Jack's abilities and the likelihood of his being fully booked soon. The podcast concluded with James inviting listeners to apply to be on the show to discuss their businesses, and a request for listeners to leave reviews and subscribe to the podcast to help it reach a wider audience.

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    Kevin Systrom (Instagram) - How Instagram Scaled

    Kevin Systrom, co-founder of Instagram, first spoke at ETL in 2011, just seven months after Instagram launched. Here, he returns to ETL nine years later to draw some new insights about the startup's rocket-like growth. In an interview with Stanford professor of the practice and STVP faculty director Tina Seelig, Systrom reflects on the lessons he’s learned during the course of that journey, and also talks about his work on Rt.live, a new platform that aims to model the COVID-19 pandemic.

    The New Recurring Revenue Model...and how we have less than 1% churn... 🥩 | Ep 77

    The New Recurring Revenue Model...and how we have less than 1% churn... 🥩 | Ep 77

    "Ask them what is the thing that you are struggling the most with?" Today, Alex (@AlexHormozi) shares the secret to achieving less than 1% churn rate in a recurring revenue model. By treating the model like a launch model and continuously creating new solutions for customers' problems, businesses can retain customers and increase revenue.

    Welcome to The Game w/Alex Hormozi, hosted by entrepreneur, founder, investor, author, public speaker, and content creator Alex Hormozi. On this podcast you’ll hear how to get more customers, make more profit per customer, how to keep them longer, and the many failures and lessons Alex has learned on his path from $100M to $1B in net worth.

    Timestamps:

    (0:55) - Revolving door churn: most businesses fail.

    (2:42) - Create new content regularly for recurring customers.

    (6:24) - Regular communication builds affinity and trust.

    (11:05) - Ask customers about obstacles, provide solutions.

    (14:11) - Don't pitch; focus on serving and retaining.

    (17:07) - Delegate to passionate individuals to save time, maximize impact.

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    LinkedIn  | Instagram | Facebook | YouTube  | Twitter | Acquisition