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    Meta's ad targeting troubles, Ask Jason, Hive Social's data mishap & more | E1629

    en-usDecember 07, 2022

    Podcast Summary

    • EU ruling against Meta's use of personalized ads as defaultThe EU's decision could lead to Meta losing significant revenue from targeted ads and potentially changing the digital advertising industry by making opt-out the default

      The EU's reported ruling against Meta's use of personalized ads as a default could significantly impact Meta's business model. Meta has faced financial losses due to Apple's privacy changes, and this ruling could be a potential death knell for targeted advertising as a default business. The EU privacy regulators have ruled that users cannot be required to accept personalized ads just because they use the platform. This decision could lead to fines and public orders from Ireland's Data Protection Commission, but it may not impact Meta immediately. Meta has allowed users to opt out of personalized ads based on data from other sites and apps, but not on its own platform. This ruling could change that and potentially lead to a significant loss of revenue for Meta, which has relied heavily on targeted ads for growth. The opt-out option for targeted ads could become the default, and consumers have shown a preference for this option when given the choice. This could be a major shift in the digital advertising industry.

    • Data collection and targeted advertising expansionTech giants collect sensitive data without full consent, share it with thousands of companies for precise ad targeting, and have an unfair advantage in the advertising market, leading to privacy and antitrust concerns. New business models prioritizing consumer control over data are needed.

      The data collection and targeted advertising business model used by tech giants like Meta and Google has significantly expanded over the years without users' full consent. Companies are collecting not just basic demographic information but also sensitive data such as emotional states, location, and social connections, and sharing it with hundreds or even thousands of other companies for more precise ad targeting. This has led to concerns about privacy and antitrust issues, as these companies have a data moat that gives them an unfair advantage in the advertising market. The conversation around privacy is gaining momentum, and new business models that prioritize consumer control over data are needed. Apple's move towards app tracking transparency is an example of this shift, although it came with some initial backlash. Entrepreneurs and side project starters can explore Squarespace as a platform to build or sell their products without giving away a significant portion of their revenue to other platforms. Squarespace offers features such as e-commerce, inventory management, advanced analytics, and member areas for generating revenue through exclusive content.

    • Digital media company Semaphore faces scrutiny over advertising practicesSemaphore, a digital media company, faced criticism for relying heavily on Chevron advertising, raising concerns over potential conflicts of interest. Former editor Bill Spindle left after expressing discomfort, but Semaphore maintains their practices are standard. Balancing revenue and editorial independence is a challenge in digital media.

      Transparency and editorial independence are key concerns in journalism, especially in the digital media landscape. Semaphore, a new digital media company founded by former Bloomberg and Buzzfeed executives, has faced scrutiny over its advertising practices. A former climate and energy editor, Bill Spindle, claimed that Semaphore relied heavily on Chevron advertising for months, raising concerns about potential conflicts of interest. Spindle left the company after expressing discomfort with the advertising, but Semaphore maintains that their advertising practices are standard industry practice and that the ads were not removed due to editorial requests. This incident highlights the importance of transparency in journalism and the potential impact of advertising on editorial content. It also underscores the challenges that digital media companies face in balancing the need for revenue with the need to maintain editorial independence and trust with their audience.

    • Blurred lines between advertising and journalism in news organizations and crypto industryNews organizations like Semaphore face criticism for sponsorship deals, while crypto lenders like Nexo face regulatory scrutiny, highlighting the challenges of maintaining integrity and transparency in media and finance.

      The line between advertising and journalism is becoming increasingly blurred, especially when it comes to sponsorship deals. This was discussed in relation to Semaphore, a news organization that has come under scrutiny for its sponsorship deal with Chevron. While some argue that it compromises the organization's journalistic integrity, others see it as a necessary evil to keep the content flowing. However, Semaphore's past actions, such as interviewing controversial figures and early editorial decisions, have raised concerns among high-minded journalists. Meanwhile, in the crypto world, Nexo, a major crypto lender, is phasing out US operations due to regulatory scrutiny. The company's high-yield crypto interest product, Earn, has raised questions about balance sheet transparency and the health of crypto exchanges. While some argue that this is a necessary step towards regulation and transparency, others see it as a sign of the industry coming apart. The future of the crypto industry remains uncertain, but many are hoping for new growth and green shoots to emerge from the forest fire. In summary, the blurred lines between advertising and journalism, and the ongoing regulatory scrutiny in the crypto industry, are two significant issues shaping the media and finance landscapes today.

    • Find qualified candidates with LinkedIn JobsSmall businesses can access a large pool of potential hires for free on LinkedIn Jobs and increase their visibility through the hiring frame on their LinkedIn profile. Advisors can add credibility to a startup and founders may offer them equity as compensation, but it's important to define the deliverables and duration of the advisory agreement.

      LinkedIn Jobs is a valuable tool for small businesses looking to find qualified candidates for their team. By using LinkedIn Jobs, businesses can quickly and easily access a large pool of potential hires, for free, and increase their visibility through the hiring frame on their LinkedIn profile. Advisors can also add credibility to a startup, and founders may choose to offer them equity as a form of compensation. However, it's important for founders to consider the reasons for bringing on advisors, as the primary benefit is often the signaling effect to potential investors and partners. When offering equity to advisors, founders should clearly define the deliverables and duration of the advisory agreement.

    • Understanding Advisor's Role and CompensationAdvisors typically receive a small percentage of equity, usually a quarter or half point, in exchange for expertise and time. Clear agreements with vesting schedules and termination clauses are essential.

      When bringing on an advisor to a startup, it's important to understand the role and compensation. Advisors typically receive a small percentage of equity, often a quarter or half point, in exchange for their expertise and time. This percentage can increase if the advisor is expected to contribute significantly more. It's also important to have a clear agreement in place, including a vesting schedule and termination clause. Additionally, advisors should not be brought onto the board of directors in the early stages of a venture-backed startup, as board seats are typically reserved for founders and investors. Instead, advisors can serve in an informal advisory role. Reputation is crucial in the startup world, and it's essential to maintain a positive one by respecting the roles and contributions of all involved.

    • Focus on customers and product before investorsFounders should prioritize time with customers and co-founders to find product-market fit before engaging with investors. SaaS startups don't need to be profitable from day one, but should have a plan to make money and a reasonable burn rate.

      For founders who are not yet comfortable pitching investors and attending meetings with them, it's essential to focus on building a product that is loved by consumers and has traction before engaging with investors. This is because investors will likely tell founders to come back when they have more customers or a finished product. Instead, founders should prioritize time with their customers and co-founders to find product-market fit. Additionally, SaaS startups in the pre-seed to seed stage do not necessarily need to be profitable from day one, but they should have a plan to make money and a reasonable burn rate. Investors are looking for an accelerant to a startup's growth and will provide funding to help increase the burn rate to speed up growth. However, it's important to note that profitability may matter more than growth in today's market, but the focus should still be on building a solid business foundation first.

    • A SaaS business doesn't need to be profitable from day one, but should aim for profitability within two years.While Hive Social showed promise with its unique features and revenue model, its demise highlights the importance of addressing security issues promptly to maintain user trust and keep a business running.

      While it's important for a SaaS business to show responsibility and capital efficiency, it's not necessary to be profitable from day one. The path to profitability should be within two years, and companies should be built responsibly, especially in a down market. Regarding the social media platform Hive Social, it gained popularity quickly but unfortunately shut down due to security issues. Founded in 2019, it aimed to combine elements of Twitter, Instagram, and Myspace, and allowed users to add music to their profiles. Hive Social made money by charging users for additional songs, which was a reasonable pricing model considering the cost of music just a few years prior. The platform's user base grew significantly due to people exploring new social media options, but the team of three could not handle the security issues, leading to its demise.

    • Hive Social temporarily shuts down due to security vulnerabilitiesSocial media platform Hive Social experiences temporary shutdown for security fixes. Users express mixed feelings, with some viewing it as a potential alternative and others as just another app. Discussion touches upon different types of social media platforms: broadcast vs consumption.

      The social media platform Hive Social, which Rachel Maddow reported had major security vulnerabilities allowing access to all user data, including private messages and emails, has temporarily shut down to fix the issues. Users are expressing mixed feelings about the app, with some seeing it as a potential alternative to other platforms, while others view it as just another addition to their home screen. The discussion also touched upon the different ways people use various social media platforms, with some preferring those that allow for real-life connections and interaction. It was suggested that there could be two main categories of social media: broadcast platforms, where users primarily consume content, and consumption platforms, where users are more active and engaged. The security concerns raised about Hive Social highlight the importance of data privacy and the potential risks associated with using new social media platforms.

    • The Consumption-Driven Shift in Social MediaSocial media is transforming into a consumption-focused platform, with media apps outperforming due to decreasing social engagement. The cost of creating content is a barrier for many, leading to a stratified creator economy and a TV-like model.

      Social media is evolving into a more consumption-driven platform rather than a social one. People are spending more time consuming content than creating or engaging with others. This trend is leading to the emergence of different segments in the social media market, with media apps expected to perform better due to the decreasing socialness of social media. The cost of contributing, both literally and in terms of time and effort, is becoming a significant barrier for many people. As a result, there's a growing stratification in the creator economy, with only some people having the talent, time, inclination, and resources to create high-quality content. This is leading to a corporatization of content creation and a shift towards a more TV-like model. Consequently, many people are using social media more like TV, consuming content rather than creating it. This trend is likely to continue as social media platforms evolve and the cost of contributing becomes even more prohibitive for the average user.

    • A look at the enduring popularity of Twitter and RedditTwitter and Reddit have withstood the test of time in social media, each offering unique experiences. Reddit's depth of conversations and community make it stand out, while Twitter's normalization allows for passive viewing.

      Twitter and Reddit have stood the test of time in the ever-evolving world of social media. While Twitter has become more normalized and can be used as a passive viewing platform, Reddit continues to impress with its depth of conversations and smart community. The Reddit homepage is akin to Google reviews, offering a more balanced perspective on various topics. The history of Reddit, as detailed in the book "We Are The Nerds," showcases the thoughtfulness behind the platform's moderation. Although competition in the social media ecosystem is tough, the importance of a vibrant and competitive ecosystem for everyone is acknowledged. Stay tuned for more insights on emerging trends in technology.

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    Check out Archer: https://news.archer.com/archer-san-francisco-air-mobility-network-connecting-five-locations-across-bay-area-kilroy-oyster-point

    Check out Joby Aviation: https://www.jobyaviation.com/

    Check out Dell article: https://www.reddit.com/r/technology/comments/1dl16s2/nearly_half_of_dell_workers_opt_for_fulltime/

    Check out Athena: https://www.athenago.com/

    *

    Follow Alex:

    X: https://x.com/alex

    LinkedIn: ⁠https://www.linkedin.com/in/alexwilhelm/

    *

    Follow Jason:

    X: https://twitter.com/Jason

    LinkedIn: https://www.linkedin.com/in/jasoncalacanis

    *

    Thank you to our partners:

    (10:43) LinkedIn Ads - Get a $100 LinkedIn ad credit at http://www.linkedin.com/thisweekinstartups

    (19:54) Vanta - Get $1000 off your SOC 2 at http://www.vanta.com/twist

    (30:45) Lemon.io - Get 15% off your first 4 weeks of developer time at https://Lemon.io/twist

    *

    Great 2023 interviews: Steve Huffman, Brian Chesky, Aaron Levie, Sophia Amoruso, Reid Hoffman, Frank Slootman, Billy McFarland

    *

    Check out Jason’s suite of newsletters: https://substack.com/@calacanis

    *

    Follow TWiST:

    Substack: https://twistartups.substack.com

    Twitter: https://twitter.com/TWiStartups

    YouTube: https://www.youtube.com/thisweekin

    Instagram: https://www.instagram.com/thisweekinstartups

    TikTok: https://www.tiktok.com/@thisweekinstartups

    *

    Subscribe to the Founder University Podcast: https://www.founder.university/podcast

    This Week in Startups
    en-usJune 25, 2024

    Start-Up Nation Deep Dive with Dan Senor | E1970

    Start-Up Nation Deep Dive with Dan Senor | E1970

    This Week in Startups is brought to you by…

    DevSquad - Most dev agencies only offer developers. Why? Because product management is hard. Get an entire product team for the cost of one US developer plus 10% off at http://devsquad.com/twist.

    Oracle - Oracle Cloud Infrastructure, or OCI, is a single platform for your infrastructure, database, application development, and AI needs. Take a free test drive of OCI at https://www.oracle.com/twist.

    AssemblyAI - Get maximum value from voice data with AssemblyAI. Build powerful products and features for your end users on the industry’s leading speech-to-text models. Get 100 free hours to start building at https://www.assemblyai.com/twist

    *

    Timestamps:

    (0:00) Dan Senor joins guest host Mark Suster.

    (10:45) DevSquad - Get an entire product team for the cost of one US developer plus 10% off at http://devsquad.com/twist

    (19:28) Oracle - Take a free test drive of OCI at https://www.oracle.com/twist.

    (30:39) AssemblyAI - Maximum value from voice data and AI. Get 100 free hours to start building at https://www.assemblyai.com/twist

    *

    Subscribe to This Week in Startups on Apple: https://rb.gy/v19fcp

    *

    Check out Dan’s podcast “Call Me Back”: https://podcasts.apple.com/ca/podcast/call-me-back-with-dan-senor/id1539292794

    Check out Start-Up Nation Central: https://startupnationcentral.org/

    *

    Follow Dan:

    X: https://x.com/dansenor

    LinkedIn: https://www.linkedin.com/in/dan-senor/

    *

    Follow Mark:

    X: https://twitter.com/msuster

    LinkedIn: https://www.linkedin.com/in/marksuster/

    *

    Thank you to our partners:

    (10:45) DevSquad - Get an entire product team for the cost of one US developer plus 10% off at http://devsquad.com/twist

    (19:28) Oracle - Take a free test drive of OCI at https://www.oracle.com/twist.

    (30:39) AssemblyAI - Maximum value from voice data and AI. Get 100 free hours to start building at https://www.assemblyai.com/twist

    *

    Great 2023 interviews: Steve Huffman, Brian Chesky, Aaron Levie, Sophia Amoruso, Reid Hoffman, Frank Slootman, Billy McFarland

    *

    Check out Jason’s suite of newsletters: https://substack.com/@calacanis

    *

    Follow TWiST:

    Substack: https://twistartups.substack.com

    Twitter: https://twitter.com/TWiStartups

    YouTube: https://www.youtube.com/thisweekin

    Instagram: https://www.instagram.com/thisweekinstartups

    TikTok: https://www.tiktok.com/@thisweekinstartups

    *

    Subscribe to the Founder University Podcast: https://www.founder.university/podcast

    This Week in Startups
    en-usJune 22, 2024

    From the future of flight to brand building, insight from Liquidity Summit 2024 | E1969

    From the future of flight to brand building, insight from Liquidity Summit 2024 | E1969

    This Week in Startups is brought to you by…

    Coda. Coda empowers your startup by bringing words, tables, and teams together. Strategize, plan, and track goals effectively with all your valuable data in one place. Go to https://www.coda.io/twist to get started for FREE and get 6 free months of the Team plan.

    OpenPhone. Create business phone numbers for you and your team that work through an app on your smartphone or desktop. TWiST listeners can get an extra 20% off any plan for your first 6 months at https://www.openphone.com/twist

    Vanta. Compliance and security shouldn't be a deal-breaker for startups to win new business. Vanta makes it easy for companies to get a SOC 2 report fast. TWiST listeners can get $1,000 off for a limited time at http://www.vanta.com/twist

    *

    Todays show:

    Alex leads us into two great talks from Liquidity Summit 2024. First we have Sky Dayton’s “Aviation Safety, Air Taxis and the Future of Flight” (3:28), followed by Mike Jones’ with “Lessons in Brand Building” (24:14)

    *

    Timestamps:

    (0:00) Teaser of both speakers.

    (1:33) Alex kicks off the show.

    (3:28) Sky Dayton’s talk “Aviation Safety, Air Taxis and the Future of Flight”.

    (11:03) Coda - Empower your startup with Coda’s Team plan for free—get 6 months at https://www.Coda.io/twist

    (20:45) OpenPhone - Get 20% off your first six months at https://www.openphone.com/twist

    (24:14) Mike Jones’ talk “Lessons in Brand Building”

    (30:17) Vanta - Get $1000 off your SOC 2 at http://www.vanta.com/twist

    (44:30) Wrap up with Alex.

    *

    Subscribe to the TWiST newsletter: https://www.ticker.thisweekinstartups.com

    *

    Subscribe to This Week in Startups on Apple: https://rb.gy/v19fcp

    *

    Check out Science Inc.: https://www.science-inc.com/

    Check out Joby Aviation: https://www.jobyaviation.com/

    *

    Follow Sky:

    X: https://x.com/skydayton

    LinkedIn: https://www.linkedin.com/in/skydayton/

    *

    Follow Mike:

    X: https://x.com/mjones

    LinkedIn: https://www.linkedin.com/in/mjones/

    *

    Follow Alex:

    X: https://x.com/alex

    LinkedIn: ⁠https://www.linkedin.com/in/alexwilhelm/

    *

    Follow Jason:

    X: https://twitter.com/Jason

    LinkedIn: https://www.linkedin.com/in/jasoncalacanis

    *

    Thank you to our partners:

    (11:03) Coda - Empower your startup with Coda’s Team plan for free—get 6 months at https://www.Coda.io/twist

    (20:45) OpenPhone - Get 20% off your first six months at https://www.openphone.com/twist

    (30:17) Vanta - Get $1000 off your SOC 2 at http://www.vanta.com/twist

    *

    Great 2023 interviews: Steve Huffman, Brian Chesky, Aaron Levie, Sophia Amoruso, Reid Hoffman, Frank Slootman, Billy McFarland

    *

    Check out Jason’s suite of newsletters: https://substack.com/@calacanis

    *

    Follow TWiST:

    Substack: https://twistartups.substack.com

    Twitter: https://twitter.com/TWiStartups

    YouTube: https://www.youtube.com/thisweekin

    Instagram: https://www.instagram.com/thisweekinstartups

    TikTok: https://www.tiktok.com/@thisweekinstartups

    *

    Subscribe to the Founder University Podcast: https://www.founder.university/podcast

    This Week in Startups
    en-usJune 20, 2024

    Nvidia tops Microsoft, FTC sues Adobe, weight loss startups, and more! | E1968

    Nvidia tops Microsoft, FTC sues Adobe, weight loss startups, and more! | E1968

    This Week in Startups is brought to you by…

    Vanta. Compliance and security shouldn't be a deal-breaker for startups to win new business. Vanta makes it easy for companies to get a SOC 2 report fast. TWiST listeners can get $1,000 off for a limited time at http://www.vanta.com/twist

    .Tech Domains - Don’t miss our “Jam Session with JCal” contest, coming soon! To apply and get more details go to https://jamwithjcal.tech brought to you by .tech domains.

    Lemon.io - Hire pre-vetted remote developers, get 15% off your first 4 weeks of developer time at https://Lemon.io/twist

    *

    Todays show:

    Alex Wilhelm joins Jason to discuss Nvidia's rise as the most valuable company (2:34), the GLP-1 phenomenon (11:50), the FTC suing Adobe (34:21), new TWIST500 companies (47:09), and more!

    *

    Timestamps:

    (0:00) Jason and Alex kick off the show

    (2:34) Nvidia's rise as the most valuable company

    (10:58) Vanta - Get $1000 off your SOC 2 at http://www.vanta.com/twist

    (11:50) Eli Lilly and the GLP-1 Phenomenon

    (23:42) .Tech Domains - Apply for the Jam Session with JCal contest today at https://jamwithjcal.tech

    (25:08) Telehealth and its future

    (33:00) Lemon.io - Get 15% off your first 4 weeks of developer time at https://Lemon.io/twist

    (34:21) FTC sues Adobe

    (47:09) New TWIST500 Companies

    (1:18:22) Would Amazon buy TikTok?

    *

    Subscribe to the TWiST newsletter: https://www.ticker.thisweekinstartups.com

    *

    Subscribe to This Week in Startups on Apple: https://rb.gy/v19fcp

    *

    Mentioned on the show:

    https://companiesmarketcap.com

    https://www.wsj.com/health/pharma/david-ricks-eli-lilly-ceo-a67f90d7

    https://www.ftc.gov/news-events/news/press-releases/2024/06/ftc-takes-action-against-adobe-executives-hiding-fees-preventing-consumers-easily-cancelling

    https://news.adobe.com/news/news-details/2024/Adobes-Statement-Regarding-Federal-Trade-Commission-Complaint/default.aspx

    https://www.justice.gov/opa/pr/united-states-files-complaint-against-adobe-and-two-adobe-executives-alleged-violations

    https://www.justice.gov/opa/media/1356176/dl?inline

    https://www.sec.gov/Archives/edgar/data/1997859/000119312524162032/d396527ds1a.htm

    https://www.color.com/blog/colors-copilot-and-partnership-with-openai

    https://leginfo.legislature.ca.gov/faces/billTextClient.xhtml?bill_id=202120220AB390

    https://frame.work

    https://creators.wattpad.com

    https://www.royalroad.com/home

    https://www.ft.com/content/e33cb565-6d44-4f9a-9105-f3afc03aa732

    *

    New TWIST500 companies:

    https://albedo.com

    https://www.dawnaerospace.com

    https://about.webtoon.com

    https://www.spacex.com

    https://www.color.com

    https://www.biltrewards.com

    https://sakana.ai

    *

    Follow Alex:

    X: https://x.com/alex

    LinkedIn: ⁠https://www.linkedin.com/in/alexwilhelm/

    *

    Follow Jason:

    X: https://twitter.com/Jason

    LinkedIn: https://www.linkedin.com/in/jasoncalacanis

    *

    Thank you to our partners:

    (11:58) Vanta - Get $1000 off your SOC 2 at http://www.vanta.com/twist

    (23:42) .Tech Domains - Apply for the Jam Session with JCal contest today at https://jamwithjcal.tech

    (33:00) Lemon.io - Get 15% off your first 4 weeks of developer time at https://Lemon.io/twist

    *

    Great 2023 interviews: Steve Huffman, Brian Chesky, Aaron Levie, Sophia Amoruso, Reid Hoffman, Frank Slootman, Billy McFarland

    *

    Check out Jason’s suite of newsletters: https://substack.com/@calacanis

    *

    Follow TWiST:

    Substack: https://twistartups.substack.com

    Twitter: https://twitter.com/TWiStartups

    YouTube: https://www.youtube.com/thisweekin

    Instagram: https://www.instagram.com/thisweekinstartups

    TikTok: https://www.tiktok.com/@thisweekinstartups

    *

    Subscribe to the Founder University Podcast: https://www.founder.university/podcast

    This Week in Startups
    en-usJune 19, 2024

    Woke Google Maps, how Wells Fargo is losing money on fintech, and the global AI race | E1967

    Woke Google Maps, how Wells Fargo is losing money on fintech, and the global AI race | E1967

    This Week in Startups is brought to you by…

    Squarespace. Turn your idea into a new website! Go to http://www.Squarespace.com/TWIST for a free trial. When you’re ready to launch, use offer code TWIST to save 10% off your first purchase of a website or domain.

    LinkedIn Ads. To redeem a $100 LinkedIn ad credit and launch your first campaign, go to http://www.linkedin.com/thisweekinstartups

    Mercury. With Mercury, you can simplify your financial operations with banking and software that power your critical financial workflows, all within the one thing every business needs, a bank account. And with new bill pay and accounting integrations, you can pay bills faster and stay in control of company spend. Apply in minutes at ⁠https://www.Mercury.com

    *

    Todays show:

    Alex Wilhelm joins Jason to discuss woke Google Maps (1:57), Bilt & Wells Fargo dynamics (16:20), AI progress in China and Japan (32:00), and more!

    *

    Timestamps:

    (0:00) Jason and Alex kick off the show

    (1:57) Woke Google Maps

    (9:44) Squarespace - Use offer code TWIST to save 10% off your first purchase of a website or domain at http://www.Squarespace.com/TWIST

    (16:20) Bilt and Wells Fargo fintech dynamics

    (17:00) CNBC interview with Bilt founder Ankur Jain

    (25:50) LinkedIn Ads - Get a $100 LinkedIn ad credit at http://www.linkedin.com/thisweekinstartups

    (32:00) AI progress in China and Japan

    (39:41 ) Mercury - Join 200K startups who use Mercury to operate at their best at http://www.mercury.com

    (45:09) Defining AGI and its implications

    (49:06) McDonald's AI ordering systems and their challenges

    (1:04:37) Audience question on EU's AI Act and its impact on startups

    *

    Subscribe to the TWiST newsletter: https://www.ticker.thisweekinstartups.com

    *

    Subscribe to This Week in Startups on Apple: https://rb.gy/v19fcp

    *

    Mentioned on the show:

    https://www.ft.com/content/357f3c68-b866-4c2e-b678-0d075051a260

    https://www.theinformation.com/articles/openais-japanese-rival-gets-1-billion-valuation-from-silicon-valley-investors

    *

    Follow Alex:

    X: https://x.com/alex

    LinkedIn: ⁠https://www.linkedin.com/in/alexwilhelm/

    *

    Follow Jason:

    X: https://twitter.com/Jason

    LinkedIn: https://www.linkedin.com/in/jasoncalacanis

    *

    Thank you to our partners:

    (9:44) Squarespace - Use offer code TWIST to save 10% off your first purchase of a website or domain at http://www.Squarespace.com/TWIST

    (25:50) LinkedIn Ads - Get a $100 LinkedIn ad credit at http://www.linkedin.com/thisweekinstartups

    (39:41 ) Mercury - Join 200K startups who use Mercury to operate at their best at http://www.mercury.com

    *

    Great 2023 interviews: Steve Huffman, Brian Chesky, Aaron Levie, Sophia Amoruso, Reid Hoffman, Frank Slootman, Billy McFarland

    *

    Check out Jason’s suite of newsletters: https://substack.com/@calacanis

    *

    Follow TWiST:

    Substack: https://twistartups.substack.com

    Twitter: https://twitter.com/TWiStartups

    YouTube: https://www.youtube.com/thisweekin

    Instagram: https://www.instagram.com/thisweekinstartups

    TikTok: https://www.tiktok.com/@thisweekinstartups

    *

    Subscribe to the Founder University Podcast: https://www.founder.university/podcast

    This Week in Startups
    en-usJune 17, 2024

    Lessons in Unreasonable Hospitality with Will Guidara | E1966

    Lessons in Unreasonable Hospitality with Will Guidara | E1966

    This Week in Startups is brought to you by…

    Oracle - Oracle Cloud Infrastructure, or OCI, is a single platform for your infrastructure, database, application development, and AI needs. Take a free test drive of OCI at https://www.oracle.com/twist.

    DevSquad - Most dev agencies only offer developers. Why? Because product management is hard. Get an entire product team for the cost of one US developer plus 10% off at http://www.devsquad.com/twist.

    LinkedIn Ads - To redeem a $100 LinkedIn ad credit and launch your first campaign, go to http://www.linkedin.com/thisweekinstartups

    *

    Todays show:

    Will Guidara joins Jason to discuss the book Unreasonable Hospitality and how it relates to all businesses including startups (3:44), Will’s annual “The Welcome Conference” in NY (14:32), how the show The Bear lifted Will’s ‘NY street hotdog’ story and made it their own - which then led to his involvement with future seasons (36:19), and more!

    *

    Timestamps:

    (0:00) Will Guidara of Unreasonable Hospitality joins Jason.

    (3:44) Important premises from the book Unreasonable Hospitality and how it relates to all businesses including startups.

    (6:26) Will explains how it felt to see parts from his book appear on the hit show The Bear.

    (8:13) Iconic examples of hospitality and how it can turn customers into advocates for your brand.

    (10:04) Oracle - Take a free test drive of OCI at https://www.oracle.com/twist.

    (11:08) Powerful examples of going above and beyond for your customer.

    (14:32) Will’s annual “The Welcome Conference” in NY.

    (20:57) DevSquad - Get an entire product team for the cost of one US developer plus 10% off at http://www.devsquad.com/twist

    (22:13) Jason shares an anecdote of how he helps others.

    (24:17) Will and Jason riff on interesting examples of unreasonable hospitality, including one that should exist for airplane passengers.

    (30:44) LinkedIn Ads - Get a $100 LinkedIn ad credit at http://www.linkedin.com/thisweekinstartups

    (32:12) A perspective shift that changes the value of call centers.

    (36:03) How the show The Bear lifted Will’s ‘NY street hotdog’ story and made it their own - leading to his involvement for future seasons.

    (40:21) Will feels that The Bear was able to craft and articulate his message spot on in one of their best episodes.

    (42:22) How to gain from the addictive personality traits in the restaurant business.

    (51:15) The “Chicken for Two” at the NoMad hotel.

    (53:31) Breaking down the state of tipping culture and how its removal from Eleven Madison Park was highly successful.

    *

    Subscribe to This Week in Startups on Apple: https://rb.gy/v19fcp

    *

    Check out Unreasonable Hospitality: https://www.unreasonablehospitality.com/

    Sign up for Will’s newsletter: https://www.unreasonablehospitality.com/newsletter

    Check out “The Welcome Conference”: https://www.thewelcomeconference.com/

    Check out Will’s hospitality agency “Thank You”: https://www.thankyou.nyc/

    *

    Follow Will:

    X: https://x.com/wguidara

    LinkedIn: https://www.linkedin.com/in/willguidara/

    *

    Follow Jason:

    X: https://twitter.com/Jason

    LinkedIn: https://www.linkedin.com/in/jasoncalacanis

    *

    Thank you to our partners:

    (10:04) Oracle - Take a free test drive of OCI at https://www.oracle.com/twist.

    (20:57) DevSquad - Get an entire product team for the cost of one US developer plus 10% off at http://www.devsquad.com/twist

    (30:44) LinkedIn Ads - Get a $100 LinkedIn ad credit at http://www.linkedin.com/thisweekinstartups

    *

    Great 2023 interviews: Steve Huffman, Brian Chesky, Aaron Levie, Sophia Amoruso, Reid Hoffman, Frank Slootman, Billy McFarland

    *

    Check out Jason’s suite of newsletters: https://substack.com/@calacanis

    *

    Follow TWiST:

    Substack: https://twistartups.substack.com

    Twitter: https://twitter.com/TWiStartups

    YouTube: https://www.youtube.com/thisweekin

    Instagram: https://www.instagram.com/thisweekinstartups

    TikTok: https://www.tiktok.com/@thisweekinstartups

    *

    Subscribe to the Founder University Podcast: https://www.founder.university/podcast

    This Week in Startups
    en-usJune 14, 2024

    Related Episodes

    Live Sports Streaming with James Young and Brett Islaub

    Live Sports Streaming with James Young and Brett Islaub
    There has been buzz around the growth of live video streaming consumption from broadcasters for the last couple of years. Sports content is obviously key to this market. In this episode we chat to James Young (Managing Director, Australia - Magnite) and Brett Islaub (National Digital Sales Manager - SBS) about new research that has been released on the Live Sports Streaming consumer as well as overall industry trends.

    See omnystudio.com/listener for privacy information.

    Episode 5: The Next Big Thing in Digital Marketing

    Episode 5: The Next Big Thing in Digital Marketing

    A question we frequently get is “Are Facebook users declining? The short answer is yes. In particular those under 25 who only represent about 15% of active users. But before you pull the fire alarm, it’s still the most used social media platform out there. So, let's look at some exciting developments and how they could impact the next evolution of digital marketing.

    Creating Your 1st-Party Data Strategy - Zack Wenthe - Performance Marketing Insiders - Episode # 080

    Creating Your 1st-Party Data Strategy - Zack Wenthe - Performance Marketing Insiders - Episode # 080

    Getting in front of your target audience is crucial but the future of how marketers can target their audiences is changing. Here to get you up-to-date is a top-tier marketing thought leader that loves helping companies drive revenue by developing the proper systems and strategies. Zack Wenthe is the Senior Technical Product Marketing Manager and Product Evangelist at Treasure Data. Zack is also the author of 76.5 Ideas to Kickstart your Marketing. Zack reveals the secrets behind why data platforms don’t want you to have your own data, how to collect 1st-party data, and what is possible when you use your own 1st-party data in your ad targeting across platforms. 

     

    Takeaways:

    • Platforms like Facebook and Google don’t want companies to create their own 1st-party data strategies, they would rather those companies be dependent upon them for crucial data. This means they can charge more and limit what marketers can do with data. 
    • Building out your 1st-party data strategy follows the same concept as growing and owning your email marketing list. However, the scope of your 1st-party data strategy goes far beyond an email list to include interests, demographics, psychographics, etc. 
    • You can use your 1st-party data to accurately build the same audiences across multiple platforms. Having in-house data allows you to reach the target audience, even when platforms make changes, such as the looming extinction of 3rd-party cookies.
    • Start small when you begin collecting 1st-party data. You can use surveys to uncover customer interests and preferences. As the amount of data you compile grows, you may need a CDP (Customer Data Platform) or a data warehouse to manage your data.
    • For example, for one product you may have multiple audiences that have unique needs and buying behaviors. By understanding those audiences and having the right data, you can create more meaningful segments and improve all of your campaigns. 
    • When you use multiple platforms for advertising in tandem, you can use your 1st-party data to create an omnichannel experience for your audience as they go from using one platform to another. 
    • One of the biggest ways to drive the efficiency of your ads is suppression. For example, you can use your 1st-party data to make sure that you aren’t paying to show an ad to someone who just made a purchase of that same product. 

     

    Quote of the Show:

    • “Facebook, Google, all the walled gardens, they don’t want you to build your own 1st-party data strategy. They don’t want you to have your own data” - Zack Wenthe

     

    Links:

     

    Shout Outs:

    • Ryan Levesque - CEO of The ASK Method
    • Malcolm Gladwell - Renowned Author
    • Never Eat Alone by Keith Ferrazzi
    • The Person and The Situation by Lee Ross

     

    Ways to Tune In:

     

    Performance Marketing Insiders is sponsored by WebMechanix, the performance marketing agency that makes you smarter. Learn more at https://www.webmechanix.com/ 

     

    Performance Marketing Insiders is produced by Ringmaster, on a mission to create connections through B2B podcasts. Learn more at https://ringmaster.com/ 

    MacVoices #23270: MacVoices Live! - Do You Care If Your DNA Is In The Wild? (3)

    MacVoices #23270: MacVoices Live! - Do You Care If Your DNA Is In The Wild? (3)

    In the continuation of an “enthusiastic” MacVoices Live! discussion, Chuck JoinerWeb BixbyDavid GinsburgBrian Flanigan-ArthursJeff GametBen RoethigEric BoldenJim Rea, and Guy Serle debate the impact of the 23andMe hack and whether having your genetic information exposed is a significant privacy threat. The potential risks of hackers accessing your data, insurance companies exploiting it, and the legal and social implications are discussed. Additionally, we mention science fiction movies as precedent, as well as the CEO of Goldman Sachs and the art of DJing. (Part 3) 

    Today’s MacVoices is supported by MacVoices Featured Gear. Get more done with your tech, like the Twinkly App-Controlled LED Holiday Lights.  The ultimate in flexible holiday lighting for your Christmas tree, holiday decor, or everyday use, Twinkly lets you go beyond the "blink" options of other lights, giving you the ability to create your own simple or complex designs with full control of color and design placement via the addressable LEDs. Get the details and link at MacVoices.com/FeaturedGear.

    Show Notes:

    Chapters:

    0:00:00 The Importance of Privacy in Genetic Information
    0:01:29 Comparing DNA Privacy to Other Personal Information Concerns
    0:04:07 Irreversibility of DNA Data and Potential Consequences
    0:06:07 Insurance Companies and Access to DNA Information
    0:07:56 Long-term Implications and Prudence of Sharing DNA Information
    0:09:04 The Potential of Machine Learning and Unknown Futures
    0:10:07 Privacy Concerns with Genetic Testing
    0:12:21 Money and Politics: A Problematic Combination
    0:13:21 Concerns about Knowing Genetic Information
    0:14:45 Call our Google Voice Number for Further Inquiries
    0:15:28 Science Fiction Movies Inspiring Real-Life Innovations
    0:16:55 Twinkly App-Controlled LED Holiday Lights and Featured Gear
    0:18:36 CEO of Largest Banks Steps Down from DJing
    0:19:13 Goldman's 10-year agreement with Apple
    0:20:56 Goldman's challenge in getting out of the agreement

    Links:

    Hacker leaks millions more 23andMe user records on cybercrime forum
    https://techcrunch.com/2023/10/18/hacker-leaks-millions-more-23andme-user-records-on-cybercrime-forum/

    Goldman Sachs CEO stops doing controversial DJ gigs
    https://www.cnn.com/2023/10/17/investing/goldman-sachs-david-solomon-dj-earnings/

    Guests:

    Web Bixby has been in the insurance business for 40 years and has been an Apple user for longer than that.You can catch up with him on Facebook, Twitter, and LinkedIn.

    Eric Bolden is into macOS, plants, sci-fi, food, and is a rural internet supporter. You can connect with him on Twitterby email at embolden@mac.com, on Mastodon at @eabolden@techhub.social, and on his blog, Trending At Work.

    Brian Flanigan-Arthurs is an educator with a passion for providing results-driven, innovative learning strategies for all students, but particularly those who are at-risk. He is also a tech enthusiast who has a particular affinity for Apple since he first used the Apple IIGS as a student. You can contact Brian on twitter as @brian8944. He also recently opened a Mastodon account at @brian8944@mastodon.cloud.

    Jeff Gamet is a technology blogger, podcaster, author, and public speaker. Previously, he was The Mac Observer’s Managing Editor, and the TextExpander Evangelist for Smile. He has presented at Macworld Expo, RSA Conference, several WordCamp events, along with many other conferences. You can find him on several podcasts such as The Mac Show, The Big Show, MacVoices, Mac OS Ken, This Week in iOS, and more. Jeff is easy to find on social media as @jgamet on Twitter and Instagram, jeffgamet on LinkedIn., @jgamet@mastodon.social on Mastodon, and on his YouTube Channel at YouTube.com/jgamet.

    David Ginsburg is the host of the weekly podcast In Touch With iOS where he discusses all things iOS, iPhone, iPad, Apple TV, Apple Watch, and related technologies. He is an IT professional supporting Mac, iOS and Windows users. Visit his YouTube channel at https://youtube.com/daveg65 and find and follow him on Twitter @daveg65 and on Mastodon at @daveg65@mastodon.cloud

    Jim Rea built his own computer from scratch in 1975, started programming in 1977, and has been an independent Mac developer continuously since 1984. He is the founder of ProVUE Development, and the author of Panorama X, ProVUE's ultra fast RAM based database software for the macOS platform. He’s been a speaker at MacTech, MacWorld Expo and other industry conferences. Follow Jim at provue.com and via @provuejim@techhub.social on Mastodon.

    Ben Roethig has been in the Apple Ecosystem since the System 7 Days. He is the a former Associate Editor with Geek Beat, Co-Founder of The Tech Hangout and Deconstruct and currently shares his thoughts on RoethigTech. Contact him on  Twitter and Mastodon.

    Guy Serle, best known for being one of the co-hosts of the MyMac Podcast, sincerely apologizes for anything he has done or caused to have happened while in possession of dangerous podcasting equipment. He should know better but being a blonde from Florida means he's probably incapable of understanding the damage he has wrought. Guy is also the author of the novel, The Maltese Cube. You can follow his exploits on Twitter, catch him on Mac to the Future on Facebook, at @Macparrot@mastodon.social, and find everything at VertShark.com.

     

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    00:00:00 The Importance of Privacy in Genetic Information 00:01:29 Comparing DNA Privacy to Other Personal Information Concerns 00:04:07 Irreversibility of DNA Data and Potential Consequences 00:06:07 Insurance Companies and Access to DNA Information 00:07:55 Long-term Implications and Prudence of Sharing DNA Information 00:09:04 The Potential of Machine Learning and Unknown Futures 00:10:06 Privacy Concerns with Genetic Testing 00:12:20 Money and Politics: A Problematic Combination 00:13:20 Concerns about Knowing Genetic Information 00:14:44 Call our Google Voice Number for Further Inquiries 00:15:28 Science Fiction Movies Inspiring Real-Life Innovations 00:18:36 CEO of Largest Banks Steps Down from DJing 00:19:12 Goldman's 10-year agreement with Apple 00:20:56 Goldman's challenge in getting out of the agreement

    EP 7:31 Dealers Are Shocked by How Much Money They're Wasting & Being Taken Advantage Of By Their Marketing Partners

    EP 7:31 Dealers Are Shocked by How Much Money They're Wasting & Being Taken Advantage Of By Their Marketing Partners

    In the newest installment of the Millionaire Car Salesman podcast, your host Sean V. Bradley, CSP, sits down with Greg Gifford, Chief Operating Officer of SearchLab Digital, and Shaun Raines, Founder of Dealer SuperHero. These two seasoned experts hold a wealth of knowledge in the automotive industry, particularly in the realm of Digital Marketing! They discuss the ever-changing landscape of digital marketing, specifically with Google AdWords and pay-per-click (PPC) marketing. 

    Listen in as the Automotive Experts emphasize the importance of having a proper online marketing strategy and the need to avoid overspending on PPC without considering organic search engine optimization (SEO). Greg and Shaun also highlight the value of analyzing marketing spend and lead generation to ensure cost-effectiveness. The conversation then rockets into the discussion of the upcoming Ignition Automotive Conference, which aims to provide valuable education and insights to dealerships in a valuable, yet compact and affordable format!

     

    Key Takeaways:

    • Dealers should diversify their marketing spend and consider both PPC and SEO strategies based on their unique dealership and market.

    • The value of marketing spend should be regularly analyzed to ensure cost-effectiveness and lead generation.

    • Third-party providers, such as online classifieds, can provide immediate gratification in lead generation, but a holistic marketing strategy should include organic SEO and other channels.

    • The Ignition Conference offers a one-day, affordable event focused on dealership education and value, featuring top industry experts and advanced marketing tips.

     

     

    The Future of Automotive Marketing: Insights from Industry Experts

    Welcome to the Millionaire Car Salesman podcast, the number one resource for automotive sales professionals, managers, and owners. In this episode, we have two subject matter experts in the automotive industry, Greg Gifford and Sean Reigns, who will be sharing their insights on the changing landscape of digital marketing in the automotive industry.

    The Changing Landscape of Google AdWords and Pay-Per-Click Marketing

    Sean Reigns, an expert in digital marketing, begins by discussing the changes in the landscape of Google AdWords and pay per click (PPC) marketing. He highlights the impact of inventory shortages and the need for dealers to adapt their strategies accordingly. With many dealers reducing their budgets due to the lack of new cars, Sean emphasizes the importance of running intelligent campaigns that focus on used vehicle acquisition, trade-ins, and fixed options such as service and parts. He advises dealers to diversify their paid search campaigns and consider the value they are getting from their vendors.

    Greg Gifford, an expert in search engine optimization (SEO), adds that the proper strategy for dealers should be based on their unique situation. There is no one-size-fits-all approach, as each dealership and market is different. Some dealerships may have co-op money to spend, while others may not. Greg emphasizes the need to find a vendor that can customize their approach based on the dealership's goals and budget. He also highlights the importance of considering the entire customer journey, from pre-funnel visibility to bottom-of-the-funnel conversions.

    The Cost of Digital Marketing and Lead Generation

    Sean Bradley, the host of the podcast, raises a critical issue in the automotive industry – the cost of digital marketing and lead generation. He shares his experience conducting marketing audits for dealers and reveals that the average cost per lead is shockingly high, ranging from $190 to $300 per lead. He emphasizes the need for dealers to analyze their digital spend and identify the value they are getting from each channel. Sean suggests that dealers should consider a holistic strategy that combines third-party providers with organic and paid search efforts.

    Greg agrees with Sean's assessment and adds that many dealers are not doing the math to determine if their digital spend is actually working for them. He shares an example of a dealership that was paying a vendor to post the same blog post on 600 different dealership websites, highlighting the importance of finding a vendor that provides customized and effective services. Greg emphasizes the need for dealers to take off their dealership blinders and consider the experience of potential customers who are in the early stages of the buying process.

    The Importance of a Holistic Marketing Approach

    The conversation shifts to the Ignition Conference, an event organized by Greg and Sean to provide dealers with valuable education and insights. Greg explains that the conference is designed to address the shortcomings of traditional automotive conferences, which often lack value and are filled with thinly veiled sales pitches. The Ignition Conference focuses on dealership education and features hand-selected speakers who are experts in their respective fields.

    Sean shares that his session at the conference will focus on the small things that dealers often overlook in their marketing plans. He emphasizes the importance of service departments and customer experience, highlighting the impact of service advisors on customer loyalty. Sean also discusses the need for dealers to prioritize customer experience in the service department, as losing a customer in service can result in a permanent loss of business.

    Conclusion and Future Outlook

    In conclusion, the future of automotive marketing lies in a holistic approach that combines organic and paid search efforts, third-party providers, and a focus on customer experience. Dealers need to analyze their digital spend and ensure they are getting value for their money. The Ignition Conference provides a unique opportunity for dealers to learn from industry experts and gain valuable insights to improve their marketing strategies.

    As the automotive industry continues to evolve, dealers must adapt their marketing strategies to meet the changing needs of customers. By staying informed and embracing new technologies and approaches, dealers can position themselves for success in the digital age. The Ignition Conference serves as a platform for dealers to gain the knowledge and tools they need to thrive in the competitive automotive market.

    The future of automotive marketing is bright, and with the right strategies and insights, dealers can drive success and profitability in the years to come.

     

     

    About Greg Gifford

    Greg Gifford is SearchLab’s Chief Operating Officer. He’s one of the most popular speakers in the SEO industry and presents all over the world on topics related to Local SEO. There’s hardly anything at SearchLab that Greg isn’t involved in. He helps to steer the SEO process, oversees all SearchLab marketing efforts, and helps to promote SearchLab at conferences, on industry publications and training videos. You can follow Greg’s popular weekly video series, Local Search Tuesdays, for some of the best and most actionable Local SEO tips. 

    Greg lives in Dallas with his wife, three children, 3 dogs, and 3 cats. He’s obsessed with movies (obvious to anyone who has seen one of his presentations) and has tattooed much of his body with some of his favorite movie characters. He snowboards and geeks out on Disney and Star Wars during his spare time.

     

    About Shaun Raines

    Shaun wanted to be a rock star playing drums to the delight of thousands. Turns out, he became a digital marketing rock star teaching, coaching and helping automotive and motorcycle dealers reach their potential. He has 20+ years of experience in sales, digital marketing, websites, SEM/PPC, SEO, social media, branding, management, leadership and team building. He is a highly sought after speaker at industry events due to his contagious, entertaining presentation style. 

    His first motorcycle was a Honda ATC70 and his first four wheeled vehicle was a 1979 Chevy Luv. In 1998 his career forever changed as the internet was steadily growing in user audience. Shaun was blessed with the opportunity to work with the Reynolds and Reynolds team that launched Microsoft Carpoint and Automark Web Solutions. He has also held director positions with ReachLocal and DrivingSales. Shaun is the former Vice President of Marketing and Business Development at DealerOn and currently works with a broad collection of companies as the Founder of Dealer SuperHero.

     

     

    Resources

    Dealer Synergy & Bradley On Demand: The automotive industry’s #1 training, tracking, testing, and certification platform and consulting & accountability firm.

    The Millionaire Car Salesman Podcast: is the #1 resource for automotive sales professionals, managers, and owners.  

    Join The Millionaire Car Salesman Facebook Group today! A connected community with over 26K Automotive Professionals and Members to engage 

    Win the Game of Googleopoly: Unlocking the secret strategy of search engines.

     

    The Millionaire Car Salesman Podcast is Proudly Sponsored By: 

    Bradley On Demand: Automotive Sales Industry’s #1 Interactive Training, Tracking, Testing and Certification Platform. With over 7,500 training modules, our platform has everything you and your dealership need to sell more cars, more often and more profitably!

    Money Mind Mapp (M3): Visit MoneyMindMapp.com for help in revolutionizing your business to help you sell more cars by tracking, projecting, and forecasting your personal sales goals!