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    MSFT adds $10B, Stripe mafia memes, Spotify: platform or publisher, Scratchpad case-study | E1370

    en-usJanuary 27, 2022

    Podcast Summary

    • Microsoft's Q3 Earnings: Record-Breaking GrowthMicrosoft reported a 20% revenue increase YoY, driven by productivity, gaming, and cloud growth. Despite challenges, Microsoft's Windows, software, LinkedIn, and investments in gaming and the cloud fueled its success.

      Microsoft had a record-breaking quarter with revenue up 20% year-over-year, surpassing $50 billion. Satya Nadella's leadership is paying off, with strong performances in productivity and business (up 19%), gaming (almost $5.5 billion), and the cloud business (up 46%). Microsoft continues to excel despite supply chain woes and hiring challenges that other companies face. The success of Microsoft's Windows, productivity software, and LinkedIn, as well as its investment in gaming and the cloud, demonstrate its ability to adapt and thrive in the tech industry. The earnings report showcases Microsoft's continued growth and innovation, making it a standout company in the tech sector.

    • DuckDuckGo's Success with Advertising, Default Status, and NewsDuckDuckGo's success comes from its advertising business, default search engine status, and news offerings, while Microsoft thrives with diverse business lines, resurgence of Windows, and hardware successes.

      DuckDuckGo, a small search engine with around 10-15% market share, is thriving due to its advertising business, default search engine status, and news offerings. Microsoft, on the other hand, has a diverse range of business lines, including productivity and business process, personal computing, and Azure, with nearly identical revenues. Microsoft's Windows product has seen a resurgence in popularity due to gaming, particularly Minecraft, and the company's hardware, such as Surface devices, are well-received. Microsoft and Google have dominated the market, with Chrome and Windows gaining favor among this generation, while Apple has focused on the premium market. Microsoft's Chrome OS has also made significant inroads in education. Despite the pandemic, Microsoft's hardware and software offerings have remained strong, with no apparent missteps.

    • Identifying and investing in innovative tech companies with high growth potentialMicrosoft's three-part monopoly strategy: maintaining a strong market position in multiple categories, not just one, can lead to growth and innovation in the tech industry.

      Our crowd investment platform identifies and brings early-stage, innovative tech companies with high growth potential to investors, allowing them to diversify their portfolio and potentially benefit from IPOs or exits. Microsoft, led by Satya Nadella, is an example of a company that has managed to maintain a strong market position without dominating in any one category, instead aiming to be a top player in all areas. This strategy, known as a three-part monopoly, has proven successful for Microsoft and may serve as a model for other companies looking to grow and innovate in the tech industry.

    • Microsoft's Continued Success in Tech IndustryMicrosoft's diverse portfolio, effective leadership, and adaptability have led to continued success in the tech industry, despite past failures and competition.

      Microsoft's success in the tech industry continues to defy expectations, with their latest offerings in video conferencing and productivity software, like Teams, receiving positive feedback. The company's significant profit and market cap further underscore their continued relevance and innovation. Despite past failures in mobile, Microsoft's diverse portfolio, including hardware like the Surface and acquisitions like LinkedIn and GitHub, demonstrate their adaptability and strategic business moves. Satya Nadella, Microsoft's CEO, is seen as a deliberate and effective leader, guiding the company through its transformations. Microsoft's ability to evolve and stay competitive in a duopolistic market is a testament to their resilience and forward-thinking approach.

    • Notion: A versatile platform for startups in the remote work eraNotion is a popular, affordable solution for startups in the remote work era, offering real-time collaboration, seamless integration, and a vast library of templates for various workflows.

      In the current remote work environment, having a centralized platform for storing information and collaborating on projects is crucial for startups. Notion, specifically, has emerged as a popular solution due to its versatility and seamless integration with other tools like Google and Slack. The platform goes beyond being just a wiki and offers features that cater to various workflows for different teams. With real-time collaboration and a vast library of templates, Notion has become an essential tool for many teams worldwide. Additionally, the community of users creates and shares resources, making it even more valuable for users. The affordability of Notion's team plan, with the offer of a $250 discount using the promo code TWIST, makes it an attractive option for startups looking to streamline their workflows. Overall, Notion's ability to bring teams together and provide a centralized hub for information has proven to be a game-changer in the new remote work landscape.

    • Impact of VCs on Startups and Importance of DecorumVCs can influence public perception and success of startups through investment. Decorum and respect are crucial when handling sensitive information to maintain trust and avoid potential negative consequences.

      The investment community, specifically venture capitalists (VCs), have a significant impact on the public perception and success of a startup. When investors back a company, their support and vote of confidence can influence the public's opinion. However, the discussion around a specific situation involving a CEO and VCs highlighted the potential for unprofessional behavior and the misuse of confidential information. In this instance, a VC publicly shared reasons why a company struggled to raise funds, which was seen as a low blow and a breach of trust. The situation underscores the importance of decorum and respect in the investment community, particularly when dealing with sensitive information. It also serves as a reminder for founders to be cautious about what they share with investors, as the information could potentially be made public.

    • Metrics are not the only factor in startup successPerception, founder, addressable market, growth potential, and community play significant roles in startup success beyond metrics.

      While metrics are important in the startup world, they are not the only deciding factor in funding or success. The founder, addressable market, growth potential, and other factors can hold more weight. Additionally, the perception of a founder or a company within a community can significantly impact their visibility and opportunities. The conversation also touched upon the idea that Hacker News and other platforms may not necessarily favor one competitor over another, and that investors may have personal reasons for their decisions. Ultimately, the startup ecosystem is complex and multifaceted, and success depends on a combination of various factors.

    • A Twitter Discussion Between Jason and StripeInstead of engaging in public disputes, focus on product development and innovation to compete effectively in the market.

      During a public discussion, Jason and Stripe were involved in a back-and-forth on Twitter regarding competition. Stripe was criticized for its business practices, and in response, Jason suggested undercutting their transaction fees to compete effectively. This led to some humorous exchanges on social media. However, the conversation also highlighted the importance of focusing on product development and innovation instead of engaging in public disputes. The history of tech companies, such as Netflix and Amazon, shows that offering a better product at a lower price can help challenge market leaders. Ultimately, the conversation underscores the value of staying focused on one's business and providing value to customers, rather than getting embroiled in public feuds.

    • The Power of Social Media and the Internet to Shift News and Public Opinion RapidlyThe Stripe-PayPal controversy and Neil Young's request to remove his music from Spotify demonstrate the influence of social media and the internet on news and public opinion, as well as the challenges of navigating complex issues in the digital age and the importance of factual accuracy.

      The speed at which news and public opinion can shift in the digital age was on full display during the recent controversy surrounding Stripe and the PayPal mafia, as well as Neil Young's request for his music to be removed from Spotify due to concerns over vaccine misinformation on Joe Rogan's podcast. The incident highlights the power of social media and the internet to spread information and influence public opinion rapidly, as well as the challenges of navigating complex issues like the ongoing pandemic and the role of technology companies in shaping public discourse. The incident also underscores the importance of factual accuracy and the potential consequences of spreading misinformation.

    • Impact of Pandemic on Content ModerationThe pandemic's impact on society is causing frustration and misinformation, with influential figures like Joe Rogan promoting questionable content. Spotify's acquisition of Rogan's exclusive content raises concerns about content moderation as the streaming platform becomes a publisher.

      The ongoing pandemic has led to widespread frustration and misdirected anger towards those trying to navigate the situation. At the same time, there is a proliferation of misinformation being promoted by influential figures, such as Joe Rogan. Rogan, known for his long-form podcast interviews, has amassed a large following despite sometimes promoting questionable content. With Spotify's recent acquisition of his exclusive content, the streaming platform is now in the position of becoming a publisher, raising concerns about content moderation. Ultimately, the pandemic's impact on society is causing fraying at the seams, and the pressure to moderate content will only continue to grow.

    • Addressing Misinformation on the Joe Rogan PodcastSpotify faces pressure to address misinformation on the Joe Rogan Podcast, with potential solutions including hiring scientists for fact-checking and labeling content as unendorsed by Spotify.

      The Joe Rogan podcast raises concerns about the spread of misinformation and its potential harm, but it's a complex issue. Rogan interviews a diverse range of guests, some of whom promote false information. Some listeners take Rogan's words as gospel, leading to potential harm. Spotify, as the platform, has a responsibility to address this issue. One solution could be to hire scientists to fact-check Rogan's shows and provide counter-narratives. Another solution could be to label the content as unendorsed by Spotify. Rogan himself might welcome this approach as an opportunity to learn and correct any mistakes. Ultimately, it's a business decision for Spotify to make, balancing the value of controversial content with the potential harm it may cause.

    • Balancing Regulation and Openness in PodcastingPlatforms like Spotify face challenges with regulating explicit or controversial content in podcasting, while some argue for openness and user choice, ultimately finding a balance is crucial for industry growth.

      The podcast industry is facing challenges with regulation and content control as it grows. Some believe that platforms like Spotify should filter out explicit or controversial content, while others argue that podcasting is an open platform and users should be able to access any content they choose. The conversation also touched on the role of curation and endorsement in podcasting, with some arguing that platforms have a responsibility to endorse certain content while others believe that users should be able to discover content on their own. Ultimately, it seems that finding a balance between regulation and openness will be key to the continued growth and success of the podcast industry. Additionally, the conversation highlighted the business side of podcasting, with large companies investing heavily in podcast production and distribution, and the potential for fact-checking and review podcasts to capitalize on the growing interest in popular shows.

    • Frustration with Spotify's approach to podcastingSpotify's push for exclusive deals and lack of adherence to open standards in podcasting has led to criticism and backlash from the podcasting community, with creators preferring independence and control over their content distribution.

      The ongoing debate between publishers and platforms continues to be a contentious issue, particularly when it comes to podcasting. The speaker expressed frustration with Spotify's approach as a content aggregator that doesn't fully support open standards, such as RSS feeds. This lack of adherence to industry standards and the push for exclusive deals has led to criticism and backlash from the podcasting community. The speaker emphasized the importance of open standards and independence for creators, preferring to maintain control over where their content is distributed. The speaker's experience with Spotify's insistence on using their proprietary system, Anchor, instead of allowing direct RSS feed integration, highlights the tension between these two approaches. The speaker's stance is that platforms should prioritize open standards and respect the autonomy of content creators.

    • The Evolution of Podcasting: From Pioneers to Exclusive DealsApple's control almost killed podcasting, while exclusive deals offer benefits but raise privacy concerns

      The podcasting industry has a rich history, with pioneers like Adam Curry and Tom Merritt playing instrumental roles in its creation and early success. Apple's attempt to control the ecosystem almost led to its demise, and now, Spotify's exclusive content strategy could be risking the same thing. Privacy concerns and the potential invasion of listeners' data are also important issues. However, there are benefits to exclusive deals, as they can provide creators with significant financial rewards and boost the visibility of other podcasts in the rankings. Ultimately, it's crucial for companies to respect the history and open standards of podcasting while balancing the needs of creators and listeners.

    • Control and influence over content more valuable than financial gainsCreators value control and influence over audience and content more than financial gains or big deals with intermediaries.

      Control and influence over content are more valuable to creators than financial gains and big deals with intermediaries. The speaker shares his experiences with TV deals and the loss of audience and influence, contrasting it with the freedom and ease of creating content independently through platforms like podcasting and streaming services. He also mentions the example of a startup called Scratchpad, which improved upon an existing product (Salesforce) with a modern interface and raised significant funding. The speaker values the control and influence over his content and audience, and prefers not to be bound by deals that may limit his creative freedom.

    • Create a stunning shopping interface across e-commerce platformsDevelop a meta search engine with a beautiful design, enable multi-platform carts, and offer product recommendations and concierge services for a more enjoyable and efficient shopping experience.

      There's an opportunity to create a startup that improves the shopping experience by providing a stunningly gorgeous interface for searching and purchasing products across multiple e-commerce platforms. The current recommendation engines and homepage experiences of popular platforms like Amazon leave room for improvement. A potential solution could involve creating a meta search engine with a beautiful design, allowing users to add items to their carts and authenticate with multiple platforms, all while providing relevant product recommendations. This startup could also consider implementing a concierge service to help users make informed decisions. The goal is to create a more enjoyable and efficient shopping experience that stands out from the competition.

    • The Wirecutter team's success despite being undervalued by The New York TimesThe Wirecutter team's expertise and determination led to the creation of a successful competitor, Spruce, despite being undervalued by The New York Times.

      There seems to be a disconnect between the values and priorities of The New York Times leadership and those of the Wirecutter team, who were once a part of the organization. The speaker expresses surprise at how the Wirecutter team, who were once dismissed and considered second-class citizens, have gone on to create a successful competitor, Spruce, that outranks Wirecutter in search results. The speaker also shares their personal experience of trying to invest in Brian Lam, Wirecutter's founder, but being rebuffed. The speaker admires the Wirecutter team for their expertise and suggests that starting a review site with category experts and investing in the necessary resources could be a successful venture. However, the speaker also acknowledges the costs involved in setting up such a venture, including the cost of purchasing products for testing and the need to hire testers or set up a lab. Overall, the speaker's takeaway is that the Wirecutter team's success despite being undervalued by The New York Times is a testament to their expertise and determination.

    • The Cost of Creating High-Quality Product Reviews or Content PagesCreating high-quality product reviews or content pages involves significant time, research, and cost, ranging from $7,000 to $10,000 or more per page.

      Creating a high-quality product review or content page can be a time-consuming and costly process. It involves purchasing the product, testing it, and dedicating significant time for research, writing, editing, and publishing. The cost per product page can range from $7,000 to $10,000 or more, including the cost of the product and the editor's salary. However, the potential rewards can be substantial, as high-quality content can generate significant audience and advertiser interest. To streamline the process, one could consider hiring a dedicated reviewer or partnering with a content creator. Additionally, exploring opportunities to monetize the content, such as through sponsorships or investments, can help offset the costs. Overall, producing valuable and engaging product reviews or content requires a substantial investment but can yield significant returns.

    • Consumer Reports' Influence and ReachConsumer Reports, despite its perceived size, wields significant power through a large budget, government relations team, and policy recommendations. Notable figures like Mark Andreessen engage with its members, amplifying its impact.

      Consumer Reports, though often perceived as a small organization, is in fact a significant player with a very large budget, a robust government relations team, and a significant impact on policy recommendations. The discussion also revealed that Mark Andreessen, a well-known venture capitalist, had interacted with one of the speakers, leading to a public exchange on Twitter. Despite the apparent triviality of the exchange, it highlighted the influence and reach of these individuals in the community. The conversation also showcased the speakers' passion for product reviews and their plans to start their own review platform.

    • A source of comfort and entertainment during tough timesDespite personal challenges, the speaker found solace and enjoyment in the simplicity and relatability of the show 'Molly', and appreciated its ability to provide a moment of escape and connection.

      The simplicity and relatability of the show "Molly" resonated deeply with the speaker, despite the challenges he faced in his personal life. He expressed his appreciation for the show's ability to provide comfort and entertainment, even during a chaotic and sleepless night. The speaker's dedication to his family and the importance he places on their happiness was also highlighted, as he made the effort to prepare eggs for his kids despite his own exhaustion. Overall, the show served as a source of enjoyment and connection for the speaker, offering a moment of escape from his busy and unpredictable life.

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    Great 2023 interviews: Steve Huffman, Brian Chesky, Aaron Levie, Sophia Amoruso, Reid Hoffman, Frank Slootman, Billy McFarland

    *

    Check out Jason’s suite of newsletters: https://substack.com/@calacanis

    *

    Follow TWiST:

    Substack: https://twistartups.substack.com

    Twitter: https://twitter.com/TWiStartups

    YouTube: https://www.youtube.com/thisweekin

    Instagram: https://www.instagram.com/thisweekinstartups

    TikTok: https://www.tiktok.com/@thisweekinstartups

    *

    Subscribe to the Founder University Podcast: https://www.founder.university/podcast

    This Week in Startups
    en-usJune 22, 2024

    From the future of flight to brand building, insight from Liquidity Summit 2024 | E1969

    From the future of flight to brand building, insight from Liquidity Summit 2024 | E1969

    This Week in Startups is brought to you by…

    Coda. Coda empowers your startup by bringing words, tables, and teams together. Strategize, plan, and track goals effectively with all your valuable data in one place. Go to https://www.coda.io/twist to get started for FREE and get 6 free months of the Team plan.

    OpenPhone. Create business phone numbers for you and your team that work through an app on your smartphone or desktop. TWiST listeners can get an extra 20% off any plan for your first 6 months at https://www.openphone.com/twist

    Vanta. Compliance and security shouldn't be a deal-breaker for startups to win new business. Vanta makes it easy for companies to get a SOC 2 report fast. TWiST listeners can get $1,000 off for a limited time at http://www.vanta.com/twist

    *

    Todays show:

    Alex leads us into two great talks from Liquidity Summit 2024. First we have Sky Dayton’s “Aviation Safety, Air Taxis and the Future of Flight” (3:28), followed by Mike Jones’ with “Lessons in Brand Building” (24:14)

    *

    Timestamps:

    (0:00) Teaser of both speakers.

    (1:33) Alex kicks off the show.

    (3:28) Sky Dayton’s talk “Aviation Safety, Air Taxis and the Future of Flight”.

    (11:03) Coda - Empower your startup with Coda’s Team plan for free—get 6 months at https://www.Coda.io/twist

    (20:45) OpenPhone - Get 20% off your first six months at https://www.openphone.com/twist

    (24:14) Mike Jones’ talk “Lessons in Brand Building”

    (30:17) Vanta - Get $1000 off your SOC 2 at http://www.vanta.com/twist

    (44:30) Wrap up with Alex.

    *

    Subscribe to the TWiST newsletter: https://www.ticker.thisweekinstartups.com

    *

    Subscribe to This Week in Startups on Apple: https://rb.gy/v19fcp

    *

    Check out Science Inc.: https://www.science-inc.com/

    Check out Joby Aviation: https://www.jobyaviation.com/

    *

    Follow Sky:

    X: https://x.com/skydayton

    LinkedIn: https://www.linkedin.com/in/skydayton/

    *

    Follow Mike:

    X: https://x.com/mjones

    LinkedIn: https://www.linkedin.com/in/mjones/

    *

    Follow Alex:

    X: https://x.com/alex

    LinkedIn: ⁠https://www.linkedin.com/in/alexwilhelm/

    *

    Follow Jason:

    X: https://twitter.com/Jason

    LinkedIn: https://www.linkedin.com/in/jasoncalacanis

    *

    Thank you to our partners:

    (11:03) Coda - Empower your startup with Coda’s Team plan for free—get 6 months at https://www.Coda.io/twist

    (20:45) OpenPhone - Get 20% off your first six months at https://www.openphone.com/twist

    (30:17) Vanta - Get $1000 off your SOC 2 at http://www.vanta.com/twist

    *

    Great 2023 interviews: Steve Huffman, Brian Chesky, Aaron Levie, Sophia Amoruso, Reid Hoffman, Frank Slootman, Billy McFarland

    *

    Check out Jason’s suite of newsletters: https://substack.com/@calacanis

    *

    Follow TWiST:

    Substack: https://twistartups.substack.com

    Twitter: https://twitter.com/TWiStartups

    YouTube: https://www.youtube.com/thisweekin

    Instagram: https://www.instagram.com/thisweekinstartups

    TikTok: https://www.tiktok.com/@thisweekinstartups

    *

    Subscribe to the Founder University Podcast: https://www.founder.university/podcast

    This Week in Startups
    en-usJune 20, 2024

    Nvidia tops Microsoft, FTC sues Adobe, weight loss startups, and more! | E1968

    Nvidia tops Microsoft, FTC sues Adobe, weight loss startups, and more! | E1968

    This Week in Startups is brought to you by…

    Vanta. Compliance and security shouldn't be a deal-breaker for startups to win new business. Vanta makes it easy for companies to get a SOC 2 report fast. TWiST listeners can get $1,000 off for a limited time at http://www.vanta.com/twist

    .Tech Domains - Don’t miss our “Jam Session with JCal” contest, coming soon! To apply and get more details go to https://jamwithjcal.tech brought to you by .tech domains.

    Lemon.io - Hire pre-vetted remote developers, get 15% off your first 4 weeks of developer time at https://Lemon.io/twist

    *

    Todays show:

    Alex Wilhelm joins Jason to discuss Nvidia's rise as the most valuable company (2:34), the GLP-1 phenomenon (11:50), the FTC suing Adobe (34:21), new TWIST500 companies (47:09), and more!

    *

    Timestamps:

    (0:00) Jason and Alex kick off the show

    (2:34) Nvidia's rise as the most valuable company

    (10:58) Vanta - Get $1000 off your SOC 2 at http://www.vanta.com/twist

    (11:50) Eli Lilly and the GLP-1 Phenomenon

    (23:42) .Tech Domains - Apply for the Jam Session with JCal contest today at https://jamwithjcal.tech

    (25:08) Telehealth and its future

    (33:00) Lemon.io - Get 15% off your first 4 weeks of developer time at https://Lemon.io/twist

    (34:21) FTC sues Adobe

    (47:09) New TWIST500 Companies

    (1:18:22) Would Amazon buy TikTok?

    *

    Subscribe to the TWiST newsletter: https://www.ticker.thisweekinstartups.com

    *

    Subscribe to This Week in Startups on Apple: https://rb.gy/v19fcp

    *

    Mentioned on the show:

    https://companiesmarketcap.com

    https://www.wsj.com/health/pharma/david-ricks-eli-lilly-ceo-a67f90d7

    https://www.ftc.gov/news-events/news/press-releases/2024/06/ftc-takes-action-against-adobe-executives-hiding-fees-preventing-consumers-easily-cancelling

    https://news.adobe.com/news/news-details/2024/Adobes-Statement-Regarding-Federal-Trade-Commission-Complaint/default.aspx

    https://www.justice.gov/opa/pr/united-states-files-complaint-against-adobe-and-two-adobe-executives-alleged-violations

    https://www.justice.gov/opa/media/1356176/dl?inline

    https://www.sec.gov/Archives/edgar/data/1997859/000119312524162032/d396527ds1a.htm

    https://www.color.com/blog/colors-copilot-and-partnership-with-openai

    https://leginfo.legislature.ca.gov/faces/billTextClient.xhtml?bill_id=202120220AB390

    https://frame.work

    https://creators.wattpad.com

    https://www.royalroad.com/home

    https://www.ft.com/content/e33cb565-6d44-4f9a-9105-f3afc03aa732

    *

    New TWIST500 companies:

    https://albedo.com

    https://www.dawnaerospace.com

    https://about.webtoon.com

    https://www.spacex.com

    https://www.color.com

    https://www.biltrewards.com

    https://sakana.ai

    *

    Follow Alex:

    X: https://x.com/alex

    LinkedIn: ⁠https://www.linkedin.com/in/alexwilhelm/

    *

    Follow Jason:

    X: https://twitter.com/Jason

    LinkedIn: https://www.linkedin.com/in/jasoncalacanis

    *

    Thank you to our partners:

    (11:58) Vanta - Get $1000 off your SOC 2 at http://www.vanta.com/twist

    (23:42) .Tech Domains - Apply for the Jam Session with JCal contest today at https://jamwithjcal.tech

    (33:00) Lemon.io - Get 15% off your first 4 weeks of developer time at https://Lemon.io/twist

    *

    Great 2023 interviews: Steve Huffman, Brian Chesky, Aaron Levie, Sophia Amoruso, Reid Hoffman, Frank Slootman, Billy McFarland

    *

    Check out Jason’s suite of newsletters: https://substack.com/@calacanis

    *

    Follow TWiST:

    Substack: https://twistartups.substack.com

    Twitter: https://twitter.com/TWiStartups

    YouTube: https://www.youtube.com/thisweekin

    Instagram: https://www.instagram.com/thisweekinstartups

    TikTok: https://www.tiktok.com/@thisweekinstartups

    *

    Subscribe to the Founder University Podcast: https://www.founder.university/podcast

    This Week in Startups
    en-usJune 19, 2024

    Woke Google Maps, how Wells Fargo is losing money on fintech, and the global AI race | E1967

    Woke Google Maps, how Wells Fargo is losing money on fintech, and the global AI race | E1967

    This Week in Startups is brought to you by…

    Squarespace. Turn your idea into a new website! Go to http://www.Squarespace.com/TWIST for a free trial. When you’re ready to launch, use offer code TWIST to save 10% off your first purchase of a website or domain.

    LinkedIn Ads. To redeem a $100 LinkedIn ad credit and launch your first campaign, go to http://www.linkedin.com/thisweekinstartups

    Mercury. With Mercury, you can simplify your financial operations with banking and software that power your critical financial workflows, all within the one thing every business needs, a bank account. And with new bill pay and accounting integrations, you can pay bills faster and stay in control of company spend. Apply in minutes at ⁠https://www.Mercury.com

    *

    Todays show:

    Alex Wilhelm joins Jason to discuss woke Google Maps (1:57), Bilt & Wells Fargo dynamics (16:20), AI progress in China and Japan (32:00), and more!

    *

    Timestamps:

    (0:00) Jason and Alex kick off the show

    (1:57) Woke Google Maps

    (9:44) Squarespace - Use offer code TWIST to save 10% off your first purchase of a website or domain at http://www.Squarespace.com/TWIST

    (16:20) Bilt and Wells Fargo fintech dynamics

    (17:00) CNBC interview with Bilt founder Ankur Jain

    (25:50) LinkedIn Ads - Get a $100 LinkedIn ad credit at http://www.linkedin.com/thisweekinstartups

    (32:00) AI progress in China and Japan

    (39:41 ) Mercury - Join 200K startups who use Mercury to operate at their best at http://www.mercury.com

    (45:09) Defining AGI and its implications

    (49:06) McDonald's AI ordering systems and their challenges

    (1:04:37) Audience question on EU's AI Act and its impact on startups

    *

    Subscribe to the TWiST newsletter: https://www.ticker.thisweekinstartups.com

    *

    Subscribe to This Week in Startups on Apple: https://rb.gy/v19fcp

    *

    Mentioned on the show:

    https://www.ft.com/content/357f3c68-b866-4c2e-b678-0d075051a260

    https://www.theinformation.com/articles/openais-japanese-rival-gets-1-billion-valuation-from-silicon-valley-investors

    *

    Follow Alex:

    X: https://x.com/alex

    LinkedIn: ⁠https://www.linkedin.com/in/alexwilhelm/

    *

    Follow Jason:

    X: https://twitter.com/Jason

    LinkedIn: https://www.linkedin.com/in/jasoncalacanis

    *

    Thank you to our partners:

    (9:44) Squarespace - Use offer code TWIST to save 10% off your first purchase of a website or domain at http://www.Squarespace.com/TWIST

    (25:50) LinkedIn Ads - Get a $100 LinkedIn ad credit at http://www.linkedin.com/thisweekinstartups

    (39:41 ) Mercury - Join 200K startups who use Mercury to operate at their best at http://www.mercury.com

    *

    Great 2023 interviews: Steve Huffman, Brian Chesky, Aaron Levie, Sophia Amoruso, Reid Hoffman, Frank Slootman, Billy McFarland

    *

    Check out Jason’s suite of newsletters: https://substack.com/@calacanis

    *

    Follow TWiST:

    Substack: https://twistartups.substack.com

    Twitter: https://twitter.com/TWiStartups

    YouTube: https://www.youtube.com/thisweekin

    Instagram: https://www.instagram.com/thisweekinstartups

    TikTok: https://www.tiktok.com/@thisweekinstartups

    *

    Subscribe to the Founder University Podcast: https://www.founder.university/podcast

    This Week in Startups
    en-usJune 17, 2024

    Lessons in Unreasonable Hospitality with Will Guidara | E1966

    Lessons in Unreasonable Hospitality with Will Guidara | E1966

    This Week in Startups is brought to you by…

    Oracle - Oracle Cloud Infrastructure, or OCI, is a single platform for your infrastructure, database, application development, and AI needs. Take a free test drive of OCI at https://www.oracle.com/twist.

    DevSquad - Most dev agencies only offer developers. Why? Because product management is hard. Get an entire product team for the cost of one US developer plus 10% off at http://www.devsquad.com/twist.

    LinkedIn Ads - To redeem a $100 LinkedIn ad credit and launch your first campaign, go to http://www.linkedin.com/thisweekinstartups

    *

    Todays show:

    Will Guidara joins Jason to discuss the book Unreasonable Hospitality and how it relates to all businesses including startups (3:44), Will’s annual “The Welcome Conference” in NY (14:32), how the show The Bear lifted Will’s ‘NY street hotdog’ story and made it their own - which then led to his involvement with future seasons (36:19), and more!

    *

    Timestamps:

    (0:00) Will Guidara of Unreasonable Hospitality joins Jason.

    (3:44) Important premises from the book Unreasonable Hospitality and how it relates to all businesses including startups.

    (6:26) Will explains how it felt to see parts from his book appear on the hit show The Bear.

    (8:13) Iconic examples of hospitality and how it can turn customers into advocates for your brand.

    (10:04) Oracle - Take a free test drive of OCI at https://www.oracle.com/twist.

    (11:08) Powerful examples of going above and beyond for your customer.

    (14:32) Will’s annual “The Welcome Conference” in NY.

    (20:57) DevSquad - Get an entire product team for the cost of one US developer plus 10% off at http://www.devsquad.com/twist

    (22:13) Jason shares an anecdote of how he helps others.

    (24:17) Will and Jason riff on interesting examples of unreasonable hospitality, including one that should exist for airplane passengers.

    (30:44) LinkedIn Ads - Get a $100 LinkedIn ad credit at http://www.linkedin.com/thisweekinstartups

    (32:12) A perspective shift that changes the value of call centers.

    (36:03) How the show The Bear lifted Will’s ‘NY street hotdog’ story and made it their own - leading to his involvement for future seasons.

    (40:21) Will feels that The Bear was able to craft and articulate his message spot on in one of their best episodes.

    (42:22) How to gain from the addictive personality traits in the restaurant business.

    (51:15) The “Chicken for Two” at the NoMad hotel.

    (53:31) Breaking down the state of tipping culture and how its removal from Eleven Madison Park was highly successful.

    *

    Subscribe to This Week in Startups on Apple: https://rb.gy/v19fcp

    *

    Check out Unreasonable Hospitality: https://www.unreasonablehospitality.com/

    Sign up for Will’s newsletter: https://www.unreasonablehospitality.com/newsletter

    Check out “The Welcome Conference”: https://www.thewelcomeconference.com/

    Check out Will’s hospitality agency “Thank You”: https://www.thankyou.nyc/

    *

    Follow Will:

    X: https://x.com/wguidara

    LinkedIn: https://www.linkedin.com/in/willguidara/

    *

    Follow Jason:

    X: https://twitter.com/Jason

    LinkedIn: https://www.linkedin.com/in/jasoncalacanis

    *

    Thank you to our partners:

    (10:04) Oracle - Take a free test drive of OCI at https://www.oracle.com/twist.

    (20:57) DevSquad - Get an entire product team for the cost of one US developer plus 10% off at http://www.devsquad.com/twist

    (30:44) LinkedIn Ads - Get a $100 LinkedIn ad credit at http://www.linkedin.com/thisweekinstartups

    *

    Great 2023 interviews: Steve Huffman, Brian Chesky, Aaron Levie, Sophia Amoruso, Reid Hoffman, Frank Slootman, Billy McFarland

    *

    Check out Jason’s suite of newsletters: https://substack.com/@calacanis

    *

    Follow TWiST:

    Substack: https://twistartups.substack.com

    Twitter: https://twitter.com/TWiStartups

    YouTube: https://www.youtube.com/thisweekin

    Instagram: https://www.instagram.com/thisweekinstartups

    TikTok: https://www.tiktok.com/@thisweekinstartups

    *

    Subscribe to the Founder University Podcast: https://www.founder.university/podcast

    This Week in Startups
    en-usJune 14, 2024

    Inflation cools, how Waymo handled a crash, and the next startups to go public | E1965

    Inflation cools, how Waymo handled a crash, and the next startups to go public | E1965

    This Week in Startups is brought to you by…

    Eight Sleep. Good sleep is the ultimate game changer. The newest generation of the pod, the Pod 4 ultra has arrived. Head to https://www.eightsleep.com/twist and use code TWIST to get $350 off the Pod 4 Ultra.

    Zendesk. The best customer experiences are built with Zendesk. Qualifying startups can join their Startup program and get Zendesk products free, for six months! Visit http://www.zendesk.com/twist today to get started.

    CLA. Innovation takes balance. CLA's CPAs, consultants, and wealth advisors can help you get from startup to where you want to end up. Get started now at ⁠https://www.claconnect.com/tech

    *

    Todays show:

    Alex Wilhelm joins Jason to discuss Waymo crash implications (3:53), Apple's AI announcements post-WWDC (17:17), inflation cooldown (27:21), and more!

    *

    Timestamps:

    (0:00) Jason and Alex kick off the show

    (3:53) How Waymo handled a crash and self-driving car standards

    (8:08) Eight Sleep - Head to https://www.eightsleep.com/twist and use code TWIST to get $350 off the Pod 4 Ultra.

    (10:04) Car safety technology

    (17:17) Apple's AI announcements and stock impact

    (25:41) Zendesk - Get six months free at

    http://www.zendesk.com/twist

    (27:21) Inflation update: Recent CPI data and its implications

    (33:34) High interest rate environment and venture capital

    (40:48) CLA - Get started with CLA's CPAs, consultants, and wealth advisors now at ⁠https://claconnect.com/tech

    (42:12) 10 companies most likely to IPO

    *

    Subscribe to the TWiST newsletter: https://www.ticker.thisweekinstartups.com

    *

    Subscribe to This Week in Startups on Apple: https://rb.gy/v19fcp

    *

    Mentioned on the show:

    https://www.reddit.com/r/SelfDrivingCars/comments/1cxo27o/waymo_car_crashes_into_pole/

    https://www.theverge.com/2024/6/12/24175489/waymo-recall-telephone-poll-crash-phoenix-software-map

    https://techcrunch.com/2024/02/13/waymo-recall-crash-software-self-driving-cars/

    https://techcrunch.com/2024/06/12/waymo-second-robotaxi-recall-autonomous-vehicle/

    https://www.cnbc.com/quotes/AAPL?qsearchterm=aapl

    https://www.bls.gov/news.release/cpi.nr0.htm

    https://x.com/ashugarg/status/1800658425040253309

    https://www.cnbc.com/quotes/US2Y

    https://www.wsj.com/livecoverage/fed-meeting-fomc-interest-rate-decision-cpi-inflation-june-2024/card/traders-firmly-expect-a-rate-cut-in-september-q8qGgjh8jorUx56RBpK8

    https://kalshi.com/markets/ratecutcount/number-of-rate-cuts#ratecutcount-24dec31

    https://www.cnbc.com/2024/06/12/fed-meeting-today-on-interest-rate.html

    https://www.crunchbase.com/organization/databricks

    https://www.crunchbase.com/organization/gusto

    https://archive.is/fGJav#selection-2217.0-2226.0

    https://www.crunchbase.com/organization/shein-b79e

    https://www.sec.gov/cgi-bin/browse-edgar?action=getcompany&CIK=0001514587&owner=exclude&count=40&hidefilings=0

    https://www.crunchbase.com/organization/turo

    *

    Follow Alex:

    X: https://x.com/alex

    LinkedIn: ⁠https://www.linkedin.com/in/alexwilhelm/

    *

    Follow Jason:

    X: https://twitter.com/Jason

    LinkedIn: https://www.linkedin.com/in/jasoncalacanis

    *

    Thank you to our partners:

    (8:08) Eight Sleep - Head to https://www.eightsleep.com/twist and use code TWIST to get $350 off the Pod 4 Ultra.

    (25:41) Zendesk - Get six months free at http://www.zendesk.com/twist

    (40:48) CLA - Get started with CLA's CPAs, consultants, and wealth advisors now at ⁠https://claconnect.com/tech

    *

    Great 2023 interviews: Steve Huffman, Brian Chesky, Aaron Levie, Sophia Amoruso, Reid Hoffman, Frank Slootman, Billy McFarland

    *

    Check out Jason’s suite of newsletters: https://substack.com/@calacanis

    *

    Follow TWiST:

    Substack: https://twistartups.substack.com

    Twitter: https://twitter.com/TWiStartups

    YouTube: https://www.youtube.com/thisweekin

    Instagram: https://www.instagram.com/thisweekinstartups

    TikTok: https://www.tiktok.com/@thisweekinstartups

    *

    Subscribe to the Founder University Podcast: https://www.founder.university/podcast

    This Week in Startups
    en-usJune 12, 2024

    Apple’s WWDC 2024: Reactions, Highlights & Breakdowns with Jason and Alex | E1964

    Apple’s WWDC 2024: Reactions, Highlights & Breakdowns with Jason and Alex | E1964

    This Week in Startups is brought to you by…

    Squarespace. Turn your idea into a new website! Go to http://www.Squarespace.com/TWIST for a free trial. When you’re ready to launch, use offer code TWIST to save 10% off your first purchase of a website or domain.

    LinkedIn Jobs. A business is only as strong as its people, and every hire matters. Go to https://www.linkedin.com/twist to post your first job for free. Terms and conditions apply.

    The Equinix Startup program offers a hybrid infrastructure solution for startups, including up to $100K in credits and personalized consultations and guidance from the Equinix team. Go to https://www.equinixstartups.com to apply today.

    *

    Timestamps:

    (0:00) Jason and Alex kick off the show

    (1:50) Jumping into the keynote from Apple and whether or not it impressed.

    (5:24) “Apple Intelligence” has landed!

    (8:32) Reactions to the new Siri.

    (10:00) Squarespace - Use offer code TWIST to save 10% off your first purchase of a website or domain at http://www.Squarespace.com/TWIST

    (12:42) The importance of Apple’s addition of “on-screen awareness”.

    (16:30) Breakdown of Apple’s use of data with their AI.

    (19:48) LinkedIn Jobs - Post your first job for free at https://www.linkedin.com/twist

    (23:53) ChatGPT’s integration with Siri.

    (26:32) Unpacking the “free” use of ChatGPT with Apple products.

    (30:01) Equinix - Join the Equinix Startup Program for up to $100K in credits and much more at https://deploy.equinix.com/startups

    (31:07) Discussing the relationships between OpenAI and Microsoft and now Apple.

    (34:44) More “ooohs” and “ahhhs” from Apple’s new Image Playground.

    (40:25) Jason breaks down other key announcements from WWDC 2024 including a password manager and Apple TV’s new “Insights”.

    *

    Subscribe to This Week in Startups on Apple: https://rb.gy/v19fcp

    *

    Links:

    Watch Apple’s WWDC 2024 Keynote: https://developer.apple.com/videos/play/wwdc2024/101/

    Article on Fearless Fund: https://www.bloomberg.com/opinion/articles/2024-06-06/the-fearless-fund-should-keep-fighting-racism-in-venture-capital

    *

    Follow Alex:

    X: https://x.com/alex

    LinkedIn: ⁠https://www.linkedin.com/in/alexwilhelm/

    *

    Follow Jason:

    X: https://twitter.com/Jason

    LinkedIn: https://www.linkedin.com/in/jasoncalacanis

    *

    Thank you to our partners:

    (10:00) Squarespace - Use offer code TWIST to save 10% off your first purchase of a website or domain at http://www.Squarespace.com/TWIST

    (19:48) LinkedIn Jobs - Post your first job for free at https://www.linkedin.com/twist

    (30:01) Equinix - Join the Equinix Startup Program for up to $100K in credits and much more at https://deploy.equinix.com/startups

    *

    Great 2023 interviews: Steve Huffman, Brian Chesky, Aaron Levie, Sophia Amoruso, Reid Hoffman, Frank Slootman, Billy McFarland

    *

    Check out Jason’s suite of newsletters: https://substack.com/@calacanis

    *

    Follow TWiST:

    Substack: https://twistartups.substack.com

    Twitter: https://twitter.com/TWiStartups

    YouTube: https://www.youtube.com/thisweekin

    Instagram: https://www.instagram.com/thisweekinstartups

    TikTok: https://www.tiktok.com/@thisweekinstartups

    *

    Subscribe to the Founder University Podcast: https://www.founder.university/podcast

    This Week in Startups
    en-usJune 11, 2024

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    Mark Metry is the Host of Humans 2.0, a Top 100 podcast where he interviews billionaires, New York Times bestselling authors, and other legendary world-class human beings. He’s also the founder of VU Dream, a virtual and augmented reality marketing & advertising agency based in Boston.

    In this episode, Mark talks about his childhood as the son of immigrant parents, and how one of his entrepreneurial ventures as a teenager lifted his family out of poverty. Despite this financial success, he battled severe social anxiety and feelings of hopelessness – then one day, he decided to take responsibility for his life and health. By studying and adopting nutrition, meditation, and other life-changing practices, he started on his path to reaching his full potential, and created his current business and podcast.  He shares how he makes initial contact with his high-profile podcast guests, how his interaction with Seth Godin was a breakthrough moment, and how podcasting has changed his life.

    Listen and subscribe to the Humans 2.0 podcast at https://www.markmetry.com/humans-2-0-podcast or on your favorite podcast player. You can also connect with Mark on LinkedIn, Instagram, Twitter or by email at mark@vudream.com .

    Stop Procrastinating, Build a Business, and Do Work That Matters

    Stop Procrastinating, Build a Business, and Do Work That Matters
    Jon Nastor, host of Hack the Entrepreneur and author of How to Stop Procrastinating, Build a Business, and Do Work That Matters, talks with us about the experience of interviewing over 170 entrepreneurs and writing a book to share the most impactful lessons he's learned throughout those conversations.

    The Squarespace Success: Podcasts as a Marketing Powerhouse

    The Squarespace Success: Podcasts as a Marketing Powerhouse
    Dive into the story of Squarespace and its game-changing decision to utilize podcast advertising on this week’s episode of New Gen Marketing with host Joshua Stanley.

    Find out how Squarespace’s risk in the early days of podcasting paid off, leading to its explosive growth. This episode breaks down the strategic advantages of podcast ads, including their ability to reach dedicated audiences and build brand trust through association.

    If you’re considering podcast ads as part of your marketing strategy, this episode is packed with insights on achieving long-term conversions and measurable success.

    How to Go Beyond Simple Execution and Go After a Huge Opportunity

    How to Go Beyond Simple Execution and Go After a Huge Opportunity
    Josh Long, designer, writer, and creator of many awesome products, talks with us about his balance between multiple projects and income streams, and his passion for learning through all his different projects. He also shares both his excitement and concerns about moving forward with a single focus on one product, and aiming much bigger than he ever has in the past.

    How to Build a Profitable Podcast Business By Leveraging Your Unique Resources and Strengths

    How to Build a Profitable Podcast Business By Leveraging Your Unique Resources and Strengths

    Mark is passionate about supporting independent creators in their quest to grow and monetize podcasts. He knows that breaking into the industry can be difficult without resources or connections, leading him to focus on helping even those who fly under the radar succeed. His efforts have paid off with many of his partners earning top spots - but he's equally proud when smaller voices achieve big profits alongside 80% audience growth.

    • Everyone has something meaningful to contribute and finding a way for it to be heard is critical. 

    • Mark realized that trust was the key to success and so he opened up his time - generously giving it away. Consequently, this trust-based brand support enabled them to acquire a great number of users in no time – an incredible accomplishment.

    • Mark highlighted that without perfect alignment between founders, business partnerships never take off.

    • By working together, you can find creative solutions that exceed traditional industry standards while maintaining an understanding of each other's strengths. One mission, one goal: helping people grow meaningful connections with your audience.

    • In startups, it's important to understand the end goal and how it can be achieved. Creating a shared vision is key for success – allowing team members space to create within this framework often brings out the best work. Empowering people by putting trust in them encourages responsibility while providing effective leadership will further nurture that collaboration environment.

    • Having a well-recognized brand leads to rapid financial success.

    • Mark shared the importance of having intentional focus on growth. His unique proposition is that he proactively helps serious podcasters grow their audience, regardless of experience level. This informed his business model: no freemium option because it would attract the wrong people--people who weren't "their" people.

    • He launched a business to gain time and freedom for his family, aiming to craft an enviable lifestyle that centers around quality moments with them.

    • Mark emphasized what every user needs: a personal experience, as well as continued first-line customer support even after acquisition. You have to stay on the front lines to fully understand our customers' needs.

    • When tech support is needed, it's a chance to provide genuine care. Designing a business that meets customer needs with enough human interaction creates an environment of trust and security.

    • Strive to achieve your goal and stay on track, no matter the pressure. Don't let noise from others disrupt you in pursuing what's important.