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    New Mum growing a £28k per month Food Business! But is Missing the Fundamentals!

    enFebruary 15, 2024

    Podcast Summary

    • Running a meal prep cafe business in the restaurant industryDespite the financial unpredictability, focusing on healthy, niche offerings can help differentiate and thrive in the competitive food industry

      Running a meal prep style cafe business in the restaurant industry can be financially unpredictable, with months of high revenue contrasted by months of barely breaking even. Jodine, a successful entrepreneur based in Wales, shares her experience of running a £28,000 a month business that specializes in healthy food. While her business model includes both a cafe and meal prep services, the primary focus is on serving customers in a restaurant setting. Despite the challenges of managing a restaurant, including the need for specialized staff to prepare and serve hot food, Jodine emphasizes the importance of offering a better alternative to fast food chains. By focusing on healthy, niche offerings, entrepreneurs in the food industry can differentiate themselves and thrive in a competitive market.

    • Profitable quick-service food businesses with lower overheadsQuick-service food businesses can have higher profit margins due to lower overheads, but face challenges like rising costs and competition. Expanding online sales is crucial for additional revenue streams.

      Quick-service food businesses like Gregs and Windsor's, which offer pre-prepared, easily heatable meals, can be profitable business models. These businesses have lower overheads compared to traditional sit-down restaurants, allowing for higher profit margins. However, they face challenges such as rising costs of stock and competition from low-cost options like fast-food chains. Another key takeaway is the importance of growing online sales for additional revenue streams. The interviewee aims to expand her business by opening more stores and increasing sales of protein balls and treats online. Ultimately, her goal is to build a profitable business with multiple locations and the potential for franchising or sale. Despite these challenges, the interviewee remains committed to her business and sees potential for growth.

    • Business Owners Underpaying ThemselvesMore than half of business owners work long hours without paying themselves a fair wage, leading to personal struggles and the need to prioritize tasks.

      A significant number of business owners, including Jodine from Feed Me Fit, underpay themselves or even don't pay themselves at all. According to the discussion, over 50% of business owners are paying themselves less than minimum wage when accounting for all the hours worked. This situation puts immense pressure on these entrepreneurs, affecting their personal lives and relationships. Jodine shared her experience, revealing that she used to work six days a week on the grill but had to take a step back after having a baby. Now, she focuses on admin duties and visits her stores to resolve issues. Feed Me Fit is a healthy eating takeaway business where customers can choose their base, protein, and veg to create a customized "fit box." Jodine started her business by opening a Mexican takeaway before transitioning to Feed Me Fit.

    • Understanding customer base and tailoring offeringsFocus on health-conscious customers, adapt to location preferences, aim for £100k profit per store, maintain consistency, and track gross profits

      The success of a business, especially in the food industry, relies on understanding your customer base and tailoring your offerings to their needs. For JP, this meant starting with a health-focused brand, Feed Me Fit, which attracted customers from his previous business and gym-goers. The customer demographics and dining preferences vary between locations, with some stores prioritizing takeout and others offering more sit-down options. It's crucial to focus on making each location profitable before expanding, aiming for a profit of at least £100,000 per store. Additionally, maintaining consistency across stores in terms of menu and operations is essential to avoid burnout and ensure financial sustainability. Regularly tracking gross profits is also vital to staying afloat in the competitive business landscape.

    • Monitoring Menu Gross Profits for Food Business ProfitabilityRegularly monitor menu gross profits using accounting systems, rag sheets, or calculators, and balance quality and affordability to optimize profitability.

      To be profitable in the food business, you must have a clear understanding of your gross profit for every item on your menu and monitor it regularly. This involves using an accounting system like QuickBooks or Xero, creating a "rag sheet" or gross profit calculator, and ensuring that your menu gross profits align with your monthly profit and loss statements. Regularly producing and reading monthly profit and loss statements will help you identify discrepancies and areas for improvement. Additionally, the appearance of your food may not always align with the prices you charge, so it's important to strike a balance between quality and affordability. The use of a spreadsheet and regular monitoring can help you make informed decisions and improve your business's profitability.

    • Understanding food business costs for profitabilityMaximize profits by achieving a 70% gross profit per menu item, and consider selling some items cold to reduce costs.

      Running a food business, especially one that serves hot food, requires careful consideration of costs to ensure profitability. The speaker in this discussion emphasized that the cost of producing hot food is often higher than what customers are willing to pay, and this can lead to thin profit margins. For instance, the cost of ingredients, labor, utilities, and overheads can add up quickly, and factors like VAT and card processing fees can further erode profits. The speaker also mentioned that understanding your gross profit is crucial for any food business, as it determines your ability to make a net profit. To maximize profits, the goal should be to achieve a gross profit of around 70% per menu item. Additionally, selling some items cold, which don't require heating, can help reduce costs and increase profitability.

    • Optimizing menu pricing with VAT and consumer preferencesConsider offering cold food items VAT-free to boost sales, analyze menu regularly, calculate gross profit, and manage stock effectively to optimize menu pricing and increase revenue.

      Optimizing menu pricing based on VAT and consumer preferences can significantly impact a business's profitability. The speaker suggests that offering cold food items VAT-free could encourage customers to purchase them, reducing the need for restaurants to bear the additional cost of heating these items. However, it's crucial to consider consumer behavior and menu cohesion. For instance, offering a mix of healthy, high-protein meal prep options and greasy, high-profit-margin pizzas might confuse customers. Additionally, regular menu analysis, gross profit calculations, and stock management are essential for improving profitability. Overall, focusing on these areas can help business owners make informed decisions, increase revenue, and ensure a sustainable business model.

    • Mastering the financial side of your food businessHire a bookkeeper, focus on a niche, create a 'rag sheet', and learn from industry experts to effectively manage costs and make informed decisions.

      For a successful food and beverage business, understanding your finances is crucial. Hiring a bookkeeper to help manage your accounts, including stock counts and profit and loss statements, can be highly profitable. This knowledge will enable you to make informed decisions about your business and its direction. Additionally, it's important to focus on a specific niche and avoid trying to cater to everyone, as this can result in being unprofitable and unclear in your market position. To get a clear understanding of your costs, consider creating a "rag sheet" that details the exact costs of each menu item. This will help ensure that you're selling items at a price that covers your costs and generates a profit. Working for a professional restaurant or consulting with a head chef can also provide valuable insights into effective costing and menu pricing. In essence, mastering the financial side of your business is essential for long-term success in the food and beverage industry.

    • Providing affordable quality food attracts loyal customersUnderstanding customer needs, offering value, and persevering in business can lead to customer satisfaction and loyalty, even with low profit margins.

      Providing quality food at affordable prices can attract a loyal customer base, even if the business owner is operating at a loss. Jodine, a mummy entrepreneur, shared her experience of running a food business where she offers cheaper options like ramen and wrap pizzas, which are healthier and cost-effective for customers. Despite the low profit margins, she continues to operate because of the positive feedback and satisfaction she receives from her customers. Jodine discovered the podcast through a business podcast search and was impressed by the host's insights. The discussion highlighted the importance of understanding customer needs, offering value, and persevering in business despite financial challenges. It's a reminder that providing a service or product that makes a difference in people's lives can be rewarding beyond just financial gains.

    • Scaling back operations for profitabilityFocusing on high-profit items and minimizing costs can help small businesses maximize profits. Dedicated food and beverage management is crucial for larger operations.

      Managing a business based solely on cash in the bank can be risky, but it doesn't necessarily mean that a business with no cash or making a loss is unprofitable. Sometimes, scaling back operations, such as removing hot food and focusing on high-profit items like ice cream, teas, coffees, or grab-and-go food, can help businesses save on costs like kitchen equipment cleaning and maintenance. However, having a dedicated food and beverage manager becomes essential when dealing with large volumes of food sales. For smaller businesses, focusing on high-profit, easy-to-prepare food items and minimizing specialized kitchen staff can help maximize profits. Additionally, tracking average order value and focusing on key areas for improvement can help business owners make informed decisions and optimize their operations.

    • Understanding Profit Margins in the Food IndustryKnowing your cost of goods sold (COGS) and implementing a sound pricing strategy are essential for maintaining healthy profit margins in the food industry. Utilize resources like Entrepreneurs University for further insights into business strategies and profit lines.

      Understanding your profit margins is crucial for any business, especially those in the food industry. The speaker discussed how important it is to know the cost of goods sold (COGS) and the pricing strategy to maintain a healthy profit. He used an example of a local food vendor selling mass-produced chicken curry and chips versus a potential steak ramen, highlighting the difference in perceived value and profitability. The speaker also mentioned Entrepreneurs University, a free 14-day video platform that provides deeper insights into business strategies and profit lines. This platform can be beneficial for business owners seeking to learn more about profitability and growing their businesses. Overall, the conversation emphasized the importance of knowing your costs and pricing strategy to maximize profits and succeed in business.

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    Key Takeaways

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    • The future of CRM in the automotive industry lies in conversational marketing and leveraging AI to streamline communication and improve efficiency

     

    "The best CRM is the one that's used." - Steve Roessler, DriveCentric

     

     

    About Steve Roessler

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    The Future of CRM: Unlocking the Power of Engagement and AI

    Introduction

    In the fast-paced world of automotive sales, staying ahead of the competition is crucial. One of the most powerful tools at a dealership's disposal is a Customer Relationship Management (CRM) system. However, many dealerships struggle to fully harness the potential of their CRM, leading to missed opportunities and lost revenue. In this article, we will explore the key challenges faced by dealerships in relation to CRM and how innovative solutions, such as Drivecentric's AI integration, are revolutionizing the industry.

     

    The Importance of Cultivating Relationships

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    According to Roessler, one of the key challenges faced by dealerships is the shift from in-person interactions to digital showrooms. To bridge this gap, dealerships must embrace conversational commerce. This means using tools such as gifs, memes, and videos to create engaging and personalized conversations with customers. As Roessler points out, "Texting is the number one form of communication, and we need to leverage that. By using gifs, memes, and videos, we can create a more relatable and engaging experience for customers."

     

    The Rise of Video

    Video has emerged as one of the most powerful mediums for communication. It allows for the conveyance of sight, sound, motion, and emotion, creating a more immersive experience for customers. According to Roessler, dealerships that utilize video emails and video text messages see significant increases in open rates and engagement. He cites a 35-store group that saw an average $400 gross increase on the front-end with video versus no video. The key is to make videos personal and concise, keeping them under 30 seconds.

     

    The Integration of AI

    Artificial Intelligence (AI) is revolutionizing the automotive industry, and CRM systems are no exception. Drivecentric's integration of Chat GPT (Generative Pre-trained Transformer) allows for more efficient and personalized communication with customers. The AI can be programmed to respond to customer inquiries, acknowledge specific details mentioned by the customer, and even provide prompts for salespeople to craft their responses. This streamlines the communication process and allows salespeople to focus on building relationships rather than administrative tasks.

     

    The Paradigm Shift in CRM Strategy

    One of the biggest challenges faced by dealerships is the outdated and inefficient CRM strategies that are still prevalent in the industry. Many dealerships focus on quantity rather than quality, making a high volume of phone calls and sending generic emails. This approach leads to low connection rates and disengaged customers. Roessler emphasizes the need for a paradigm shift, stating, "We need to celebrate conversations, not activities. It's about talking to customers, not just making phone calls or sending emails."

    According to Roessler, the future of CRM lies in leveraging AI to create conversational marketing and streamline processes. AI can handle routine tasks, such as appointment confirmations and follow-ups, allowing salespeople to focus on higher-value activities. The integration of AI and CRM will enable dealerships to provide a more personalized and efficient customer experience. As Roessler explains, "AI is the roomba of CRM. It takes care of the mundane tasks, allowing salespeople to focus on meaningful conversations with customers."

     

    Conclusion

    The automotive industry is evolving rapidly, and dealerships must adapt to stay competitive. CRM systems are at the heart of dealership operations, and harnessing their full potential is crucial. By embracing engagement-first approaches, leveraging the power of video, and integrating AI technology, dealerships can create more personalized and efficient customer experiences. The future of CRM lies in building relationships, cultivating engagement, and utilizing AI to streamline processes. As the industry continues to evolve, dealerships that embrace these innovations will thrive in the digital age.

     

    Future Outlook

    Looking ahead, the future of CRM lies in leveraging AI to create conversational marketing and streamline processes. AI can handle routine tasks, such as appointment confirmations and follow-ups, allowing salespeople to focus on higher-value activities. The integration of AI and CRM will enable dealerships to provide a more personalized and efficient customer experience. As Roessler explains, "AI is the Roomba of CRM. It takes care of the mundane tasks, allowing salespeople to focus on meaningful conversations with customers."

    In addition, the rise of conversational commerce and the power of video will continue to shape the automotive industry. Dealerships that embrace these tools and techniques will be able to create engaging and personalized experiences for their customers, leading to increased sales and customer satisfaction.

    Overall, the future of CRM is bright, with innovative solutions such as Drivecentric's AI integration leading the way. By harnessing the power of engagement and AI, dealerships can unlock new levels of success and stay ahead of the competition in the fast-paced world of automotive sales. The key is to adapt to the changing landscape, embrace new technologies, and prioritize building relationships with customers. As the industry continues to evolve, dealerships that embrace these innovations will thrive in the digital age.

     

     

     

     

    Resources:

    Dealer Synergy & Bradley On Demand: The automotive industry’s #1 training, tracking, testing, and certification platform and consulting & accountability firm.

    The Millionaire Car Salesman Podcast: is the #1 resource for automotive sales professionals, managers, and owners.  Also, join The Millionaire Car Salesman Facebook Group today!

    Win the Game of Googleopoly: Unlocking the secret strategy of search engines.

     

    The Millionaire Car Salesman Podcast is Proudly Sponsored By: 

    Dealer Synergy: The #1 Automotive Sales Training, Consulting, and Accountability Firm in the Automotive Industry! We have been building Internet Departments and BDCs for over two decades! It is this experience that has allowed us to develop the absolute best automotive Internet Sales, BDC, and CRM solutions for car dealerships. We have created the most effective training programs and processes. Phone scripts and rebuttals are our specialties, while CRM action plans, strategies, and templates are our expertise! Dealer Synergy will take both your tools and your people to the next level.

    Bradley On Demand: Automotive Sales Industry’s #1 Interactive Training, Tracking, Testing and Certification Platform. With over 7,500 training modules, our platform has everything you and your dealership need to sell more cars, more often and more profitably!

    Money Mind Mapp (M3): Visit MoneyMindMapp.com for help in revolutionizing your business to help you sell more cars by tracking, projecting, and forecasting your personal sales goals!

    EP 7:31 Dealers Are Shocked by How Much Money They're Wasting & Being Taken Advantage Of By Their Marketing Partners

    EP 7:31 Dealers Are Shocked by How Much Money They're Wasting & Being Taken Advantage Of By Their Marketing Partners

    In the newest installment of the Millionaire Car Salesman podcast, your host Sean V. Bradley, CSP, sits down with Greg Gifford, Chief Operating Officer of SearchLab Digital, and Shaun Raines, Founder of Dealer SuperHero. These two seasoned experts hold a wealth of knowledge in the automotive industry, particularly in the realm of Digital Marketing! They discuss the ever-changing landscape of digital marketing, specifically with Google AdWords and pay-per-click (PPC) marketing. 

    Listen in as the Automotive Experts emphasize the importance of having a proper online marketing strategy and the need to avoid overspending on PPC without considering organic search engine optimization (SEO). Greg and Shaun also highlight the value of analyzing marketing spend and lead generation to ensure cost-effectiveness. The conversation then rockets into the discussion of the upcoming Ignition Automotive Conference, which aims to provide valuable education and insights to dealerships in a valuable, yet compact and affordable format!

     

    Key Takeaways:

    • Dealers should diversify their marketing spend and consider both PPC and SEO strategies based on their unique dealership and market.

    • The value of marketing spend should be regularly analyzed to ensure cost-effectiveness and lead generation.

    • Third-party providers, such as online classifieds, can provide immediate gratification in lead generation, but a holistic marketing strategy should include organic SEO and other channels.

    • The Ignition Conference offers a one-day, affordable event focused on dealership education and value, featuring top industry experts and advanced marketing tips.

     

     

    The Future of Automotive Marketing: Insights from Industry Experts

    Welcome to the Millionaire Car Salesman podcast, the number one resource for automotive sales professionals, managers, and owners. In this episode, we have two subject matter experts in the automotive industry, Greg Gifford and Sean Reigns, who will be sharing their insights on the changing landscape of digital marketing in the automotive industry.

    The Changing Landscape of Google AdWords and Pay-Per-Click Marketing

    Sean Reigns, an expert in digital marketing, begins by discussing the changes in the landscape of Google AdWords and pay per click (PPC) marketing. He highlights the impact of inventory shortages and the need for dealers to adapt their strategies accordingly. With many dealers reducing their budgets due to the lack of new cars, Sean emphasizes the importance of running intelligent campaigns that focus on used vehicle acquisition, trade-ins, and fixed options such as service and parts. He advises dealers to diversify their paid search campaigns and consider the value they are getting from their vendors.

    Greg Gifford, an expert in search engine optimization (SEO), adds that the proper strategy for dealers should be based on their unique situation. There is no one-size-fits-all approach, as each dealership and market is different. Some dealerships may have co-op money to spend, while others may not. Greg emphasizes the need to find a vendor that can customize their approach based on the dealership's goals and budget. He also highlights the importance of considering the entire customer journey, from pre-funnel visibility to bottom-of-the-funnel conversions.

    The Cost of Digital Marketing and Lead Generation

    Sean Bradley, the host of the podcast, raises a critical issue in the automotive industry – the cost of digital marketing and lead generation. He shares his experience conducting marketing audits for dealers and reveals that the average cost per lead is shockingly high, ranging from $190 to $300 per lead. He emphasizes the need for dealers to analyze their digital spend and identify the value they are getting from each channel. Sean suggests that dealers should consider a holistic strategy that combines third-party providers with organic and paid search efforts.

    Greg agrees with Sean's assessment and adds that many dealers are not doing the math to determine if their digital spend is actually working for them. He shares an example of a dealership that was paying a vendor to post the same blog post on 600 different dealership websites, highlighting the importance of finding a vendor that provides customized and effective services. Greg emphasizes the need for dealers to take off their dealership blinders and consider the experience of potential customers who are in the early stages of the buying process.

    The Importance of a Holistic Marketing Approach

    The conversation shifts to the Ignition Conference, an event organized by Greg and Sean to provide dealers with valuable education and insights. Greg explains that the conference is designed to address the shortcomings of traditional automotive conferences, which often lack value and are filled with thinly veiled sales pitches. The Ignition Conference focuses on dealership education and features hand-selected speakers who are experts in their respective fields.

    Sean shares that his session at the conference will focus on the small things that dealers often overlook in their marketing plans. He emphasizes the importance of service departments and customer experience, highlighting the impact of service advisors on customer loyalty. Sean also discusses the need for dealers to prioritize customer experience in the service department, as losing a customer in service can result in a permanent loss of business.

    Conclusion and Future Outlook

    In conclusion, the future of automotive marketing lies in a holistic approach that combines organic and paid search efforts, third-party providers, and a focus on customer experience. Dealers need to analyze their digital spend and ensure they are getting value for their money. The Ignition Conference provides a unique opportunity for dealers to learn from industry experts and gain valuable insights to improve their marketing strategies.

    As the automotive industry continues to evolve, dealers must adapt their marketing strategies to meet the changing needs of customers. By staying informed and embracing new technologies and approaches, dealers can position themselves for success in the digital age. The Ignition Conference serves as a platform for dealers to gain the knowledge and tools they need to thrive in the competitive automotive market.

    The future of automotive marketing is bright, and with the right strategies and insights, dealers can drive success and profitability in the years to come.

     

     

    About Greg Gifford

    Greg Gifford is SearchLab’s Chief Operating Officer. He’s one of the most popular speakers in the SEO industry and presents all over the world on topics related to Local SEO. There’s hardly anything at SearchLab that Greg isn’t involved in. He helps to steer the SEO process, oversees all SearchLab marketing efforts, and helps to promote SearchLab at conferences, on industry publications and training videos. You can follow Greg’s popular weekly video series, Local Search Tuesdays, for some of the best and most actionable Local SEO tips. 

    Greg lives in Dallas with his wife, three children, 3 dogs, and 3 cats. He’s obsessed with movies (obvious to anyone who has seen one of his presentations) and has tattooed much of his body with some of his favorite movie characters. He snowboards and geeks out on Disney and Star Wars during his spare time.

     

    About Shaun Raines

    Shaun wanted to be a rock star playing drums to the delight of thousands. Turns out, he became a digital marketing rock star teaching, coaching and helping automotive and motorcycle dealers reach their potential. He has 20+ years of experience in sales, digital marketing, websites, SEM/PPC, SEO, social media, branding, management, leadership and team building. He is a highly sought after speaker at industry events due to his contagious, entertaining presentation style. 

    His first motorcycle was a Honda ATC70 and his first four wheeled vehicle was a 1979 Chevy Luv. In 1998 his career forever changed as the internet was steadily growing in user audience. Shaun was blessed with the opportunity to work with the Reynolds and Reynolds team that launched Microsoft Carpoint and Automark Web Solutions. He has also held director positions with ReachLocal and DrivingSales. Shaun is the former Vice President of Marketing and Business Development at DealerOn and currently works with a broad collection of companies as the Founder of Dealer SuperHero.

     

     

    Resources

    Dealer Synergy & Bradley On Demand: The automotive industry’s #1 training, tracking, testing, and certification platform and consulting & accountability firm.

    The Millionaire Car Salesman Podcast: is the #1 resource for automotive sales professionals, managers, and owners.  

    Join The Millionaire Car Salesman Facebook Group today! A connected community with over 26K Automotive Professionals and Members to engage 

    Win the Game of Googleopoly: Unlocking the secret strategy of search engines.

     

    The Millionaire Car Salesman Podcast is Proudly Sponsored By: 

    Bradley On Demand: Automotive Sales Industry’s #1 Interactive Training, Tracking, Testing and Certification Platform. With over 7,500 training modules, our platform has everything you and your dealership need to sell more cars, more often and more profitably!

    Money Mind Mapp (M3): Visit MoneyMindMapp.com for help in revolutionizing your business to help you sell more cars by tracking, projecting, and forecasting your personal sales goals!

    EP 7:26 Transforming Into An Internet Dealership: Selling 75 Units to 320 Units Online

    EP 7:26 Transforming Into An Internet Dealership: Selling 75 Units to 320 Units Online

    Welcome to another captivating episode of the Millionaire Car Salesman Podcast, hosted by the dynamic duo, Sean V. Bradley, CSP, and L.A. Williams. Get ready for an exhilarating discussion as they reunite for this week's installment!

    In today's episode, we have a special guest joining us: Jenna Blankenbiller, the General Sales Training Director at Bob Ruth Ford. Prepare to be amazed as we delve into Jenna's extraordinary journey, from her background in Hotel Restaurant Management to now, her current role in managing Bob Ruth Ford. Bob Ruth Ford is a single-point Ford dealer located in Dillsburg, PA with a population of only 2,500. Before, selling only a mere 75 units per month from the Internet Department, now they have soared to over 320 units per month, solely from the Internet Department, under the guidance of Dealer Synergy! 75% of their sales come purply from online internet operations, and with the post-pandemic world forcing consumers to use online avenues for their car buying that percentage is only growing!

    Imagine the power of selling cars to your customers without them ever needing to set foot inside the dealership. Discover the cultural shifts and transformative habits that had to be embraced to turn Bob Ruth Ford into an exceptional "Internet Dealership." Tune in to uncover crucial missed opportunities that your dealership might still be overlooking by improperly outsourcing your BDC. Listen closely as Jenna roleplays the meticulously crafted Internet Process that propelled Bob Ruth Ford to its acclaimed fame as the top Ford dealership in the country. Gain insights into the innovative strategies employed to provide a seamless 100% online car buying experience. Have you ever heard of curbside pick-up for purchasing a car? Prepare to be inspired as you learn how to implement these game-changing tactics at your own dealership!

    Join us for this enlightening episode packed with insider knowledge and practical tips that will elevate your dealership's success to new heights. The future of automotive sales is here, and it's time to seize the opportunities that lie within the digital landscape. Don't miss out!

     

    About Jenna Blankenbiller

    Jenna Blankenbiller hails from the picturesque Berks County, just outside Reading, Pennsylvania. With a passion for hospitality, she pursued her dreams and graduated from Central Penn College with a degree in Hotel Restaurant Management. Early in her career, Jenna made waves as she successfully managed multiple restaurants, showcasing her natural leadership and organizational skills.

    Driven by a desire for new challenges, Jenna made a bold career transition and ventured into the world of automotive sales. She found her calling at a reputable Nissan dealership, where she quickly established herself as a formidable salesperson. Determined to broaden her horizons, Jenna embarked on a transformative journey that led her to spend the next six years at a dynamic 'Buy Here Pay Here Dealership.' This experience served as a catalyst, strengthening her skillset and deepening her understanding of the automotive market.

    Eager to explore new avenues within the industry, Jenna joined the prestigious team at Bob Ruth Ford as a dedicated BDC Representative. Recognized by her exceptional talents, she swiftly ascended the ranks to become the store's esteemed Internet Director. Through her relentless dedication and unrivaled work ethic, Jenna has now assumed the role of the dealership's esteemed General Sales Training Director!

     

    About Bob Ruth Ford

    What sets Bob Ruth Ford apart is their affiliation with Dealer Synergy. As one of their long-standing clients and an astounding success story, Bob Ruth Ford has experienced tremendous growth. Situated in Dillsburg, PA, a town with a modest population of only 2,500, their single-point Ford dealership has witnessed an extraordinary transformation. Previously selling only a mere 75 units per month from the Internet Department, now they have soared to over 320 units per month, solely from the Internet Department, under the guidance of Dealer Synergy!

    Bob Ruth Ford is committed to an ambitious mission: "To revolutionize the perception of the car dealership experience, one customer at a time." They take great pride in having experienced sales staff, whose primary objective is to ensure the complete satisfaction of each and every customer we serve. At Bob Ruth Ford, we go the extra mile by offering Guaranteed Credit Approval through the esteemed Credit Acceptance Corporation. Rest assured, your financing needs will be met with ease.

     

    Resources

    Dealer Synergy & Bradley On Demand: The automotive industry’s #1 training, tracking, testing, and certification platform and consulting & accountability firm.

    The Millionaire Car Salesman Podcast: is the #1 resource for automotive sales professionals, managers, and owners.  Also, join The Millionaire Car Salesman Facebook Group today!

    The Against All Odds Radio Show: Hosting guests that have started from the bottom and rose to the top.  Also, join The Against All Odds Radio Show Guests & Listeners Facebook Group for the podcasted episodes.

    For more interactivity, join The Millionaire Car Salesman Club on Clubhouse.

    Win the Game of Googleopoly: Unlocking the secret strategy of search engines.

     

    The Millionaire Car Salesman Podcast is Proudly Sponsored By: 

    Money Mind Mapp (M3): Visit MoneyMindMapp.com for help in revolutionizing your business to help you sell more cars by tracking, projecting, and forecasting your personal sales goals!

    Bradley On Demand: Automotive Sales Industry’s #1 Interactive Training, Tracking, Testing and Certification Platform. With over 7,500 training modules, our platform has everything you and your dealership needs to sell more cars, more often and more profitably!

    EP 6:12 Exposing the Scary Things Some Vendors do to Terrorize Dealers

    EP 6:12  Exposing the Scary Things Some Vendors do to Terrorize Dealers

    This week on the Millionaire Car Salesman Podcast, Sean V. Bradley, CSP exposes how some vendors are milking profit off their dealers. Dealerships spend thousands upon thousands of dollars on vendors like AutoTrader, Cars.com, and CarGurus, all for leads, but are those leads worth it when you break it down? 

    Of course these vendors are important, but with the current economy you can’t be wasting money and getting nothing, but smoke and mirrors in return. Keep your ears open for these deflections: shortage of staff, our people are still in training, or even this one you’re getting lots of VDP and SRP views. Listen in for how Sean V Bradley questions vendors so your dealership doesn’t get terrorized.

     

    About Dealer Synergy

    Dealer Synergy is an Award-Winning Training, Consulting, and Accountability firm that has built the most profitable Internet Sales and Business Development departments for Automotive Dealerships across North America. Clients will have access to live support from our expertly trained Management Team, our Technology Team, to assist with all website, graphics, video production, and social networking needs, and our team of analysts who excel in human resources, mystery shopping, and phone training!

     

    Resources

    Dealer Synergy & Bradley On Demand: The automotive industry’s #1 training, tracking, testing, and certification platform and consulting & accountability firm.

    The Millionaire Car Salesman Podcast: is the #1 resource for automotive sales professionals, managers, and owners.  Also, join The Millionaire Car Salesman Facebook Group today!

    The Against All Odds Radio Show: Hosting guests that have started from the bottom and rose to the top.  Also, join The Against All Odds Radio Show Guests & Listeners Facebook Group for the podcasted episodes.

    For more interactivity, join The Millionaire Car Salesman Club on Clubhouse.

    Win the Game of Googleopoly: Unlocking the secret strategy of search engines.

     

    The Millionaire Car Salesman Podcast is Proudly Sponsored By

    AutoWeb: Visit AutoWeb.com/dealers for help in revolutionizing your business to help you sell more cars.