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    Red Letter - Into the Red - How a gift company fell to earth

    en-gbDecember 08, 2021
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    About this Episode

    SYNOPSIS

    INTO THE RED: how a gift company fell to earth

    A high number of different businesses have gone bust lately, many being the victims of Covid. But life in business has always been precarious with more stories of calamity than success. 

    Way before the pandemic Red Letter Days was a small British company which took off but subsequently failed. In its hey-day, with its founder Rachel Elnaugh at the helm, customers could send presents and surprise events to lucky recipients. The firm prospered and grew. 

    At one time Elnaugh was a regular adviser on BBC TV’s Dragon’s Den, sitting alongside entrepreneurial giants such as Peter Jones, the hi-tech titan. On one occasion she had to face a grilling by Anne Robinson on another TV show, Watchdog, a consumer affairs series. John Swinfield recalls how he tried to help Elnaugh when the consumer champion Anne ‘the Rottweiler’ Robinson made contact with her.



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    Ed Acker of Pan Am: Triumphs and Tragedies


    SYNOPSIS

    ED ACKER of Pan Am: Triumphs and Tragedies 

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    Red Letter - Into the Red - How a gift company fell to earth

    Red Letter - Into the Red - How a gift company fell to earth

    SYNOPSIS

    INTO THE RED: how a gift company fell to earth

    A high number of different businesses have gone bust lately, many being the victims of Covid. But life in business has always been precarious with more stories of calamity than success. 

    Way before the pandemic Red Letter Days was a small British company which took off but subsequently failed. In its hey-day, with its founder Rachel Elnaugh at the helm, customers could send presents and surprise events to lucky recipients. The firm prospered and grew. 

    At one time Elnaugh was a regular adviser on BBC TV’s Dragon’s Den, sitting alongside entrepreneurial giants such as Peter Jones, the hi-tech titan. On one occasion she had to face a grilling by Anne Robinson on another TV show, Watchdog, a consumer affairs series. John Swinfield recalls how he tried to help Elnaugh when the consumer champion Anne ‘the Rottweiler’ Robinson made contact with her.



    HEAVENS ABOVE: Sir Freddie Laker’s low fares and cheap travel.

    HEAVENS ABOVE: Sir Freddie Laker’s low fares and cheap travel.


    HEAVENS ABOVE: Sir Freddie Laker’s low fares and cheap travel.


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    MARKS & SPENCER: M&S Weathering the storm

    MARKS & SPENCER: M&S Weathering the storm


    MARKS & SPENCER: Weathering the storm

    Britain’s ubiquitous Marks & Spencer (M&S) with over a 1,000 shops and 78000 workers began as a market stall in the Yorkshire city of Leeds in 1884. Like other familiar high street names it’s had a difficult time but new financial figures are encouraging. 
    John Swinfield has known the company for decades. He recalls his friendship with the once-chairman Marcus Sieff and interviewed the current boss, Archie Norman, who at one time ran ITV and the supermarket chain ASDA, selling the latter to the US giant Walmart. As part of M&S’s attempts to rev up its poorly performing clothing sales it’s taken a 25 per cent stake in the eco-online fashion label Nobody’s Child. It’s been working with the brand for a year and has strengthened its involvement by taking a share in it. M&S.com has a close relationship with many well known suppliers including Clarks shoes and dresses by Ghost. Other brands it’s snapped up include the high-end Jaeger. 
    Archie Norman’s right hand man is the skilful chief executive, Steve Rowe. He’s an M&S lifer who started out as a 15-year-old Saturday boy; City rumours suggest Rowe may step down in a year or two. If M&S is finally on an upward trajectory, much of it is down to Rowe as well as Norman. Supermarket buy ups are in fashion. More Square Mile and Wall Street gossip has it that the US equity company, Apollo Global Management, has had M&S in its sights as a possible takeover target.   

    STRICTLY DELFONT: The impresario Lord Delfont.

    STRICTLY DELFONT: The impresario Lord Delfont.

    STRICTLY DELFONT: The impresario Lord Delfont.

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    PARTY TIME: Clive Sinclair and Jeffrey Archer

    PARTY TIME: Clive Sinclair and Jeffrey Archer


    PARTY TIME: Clive Sinclair and Jeffrey Archer

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    Profits to Popeye - Granada Tv and the Disney Empire

    Profits to Popeye - Granada Tv and the Disney Empire

    PROFITS TO POPEYE

    The world’s biggest mouse house and why Gerry Robinson of Granada TV chose profit over priesthood. Robinson ran Britain’s Granada company. It triggered a takeover battle which changed the face of British TV and enraged the comedian John Cleese of Monty Python’s Flying Circus. 
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    Little Big Man: Lord Forte global hotelier

    Little Big Man: Lord Forte global hotelier

    FORTE

    Little Big Man: Lord Forte

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    This episode is dedicated to Sir Gerry Robinson who passed away after it was recorded.

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