Rerun: Streamlining Your Systems – The Importance of Admin Support

Madeleine Buchner grew up as a carer for her brother and mother, where she noticed a gap in the support system for Young Carers. Eventually, Madeleine launched Little Dreamers, which runs programs, advocates policy change, and promotes awareness for Young Carers across Australia.  

Listen to this episode as the Founder and CEO of Little Dreamers shares her  entrepreneurial journey and gives an insight into the role of Young Carers in the Allied Health industry as a whole. 

Topics covered on growing and navigating Little Dreamers: 

• The process of launching the business. 
• What a week looks like for Madeleine as a CEO. 
• What Madeleine thinks counselling services should look like in the future. 
• How she establishes culture with a team who is mainly remote. 
• How she navigates challenging moments. 
• Succession planning. 
• Financial sustainability and diversification of financials. 
• Her approach to networking. 

Connect with Madeleine Buchner  

• Visit Madeleine’s Website  
• Follow Madeleine on Instagram (@littledreamersaustralia)  
• Connect with Madeleine on Facebook  
• Connect with Madeleine on LinkedIn (Personal & Little Dreamers) 
• Follow Madeleine on X (@littledreamers) 

Connect with Nacre Consulting:  

• Join the Accelerator Mastermind  
• Complete the Allied Health Biz Quiz  
• Let’s connect on Instagram  
• Follow us on Facebook  
• Let’s connect on LinkedIn  
• Join our Facebook Group online community  

More about The Private Practice Made Perfect Show:  

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.  

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.  

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.  

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.

See omnystudio.com/listener for privacy information.

Rachel Elliott, Founder of Nurturing Connections OT, joins the podcast to share her personal journey moving from an Occupational Therapist to an Allied Health Business Owner.

You’ll hear her insights into her entrepreneurial journey, her early learnings, and what her clinic, Nurturing Connections OT, is all about.

Topics covered on business planning and the Allied Health space:

• Approaching planning differently, what pragmatic planning looks like for her, and an in-depth look at how Rachel plans and her learnings.
• What Rachel thinks clinical supervision needs to look like, her thoughts on OT Assistants development, and her marketing strategies.

Connect with Rachel Elliott 

• Visit Rachel’s Website 
• Follow Rachel on Instagram (@nurturingconnectionsot) 
• Connect with Rachel on Facebook 
• Connect with Rachel on LinkedIn 

Connect with Nacre Consulting: 

• Join the Accelerator Mastermind 
• Complete the Allied Health Biz Quiz 
• Let’s connect on Instagram 
• Follow us on Facebook 
• Let’s connect on LinkedIn 
• Join our Facebook Group online community 

More about The Private Practice Made Perfect Show: 

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. 

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. 

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. 

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly. 

See omnystudio.com/listener for privacy information.

What is your money mindset as an Allied Health Business Owner? Get ready for a meaty topic to wrap your listening ears and thinking caps around today – Cathy shares her top tips on how to strengthen your financial fitness and how to position your money mindset.

Here’s what you’ll discover in this episode:

• An insight into how Cathy got the hang of numbers in her business ventures before Nacre Consulting.
• The importance of finding top-shelf bookkeeping.
• Being persistent.
• The Glossary of Financial Terms.
• Types of questions you should be asking your accountant.
• What a meeting with your accountant is actually all about.

Plus, don’t forget to download our latest (significantly updated) version of the Glossary of Financial Terms for free!

Download for free here.

Connect with Cathy Love

• Visit Cathy’s Website
• Follow Cathy on Instagram (@nacre_consulting)
• Connect with Cathy on Facebook
• Connect with Cathy on LinkedIn

Connect with Nacre Consulting:

• Join the Accelerator Mastermind
• Complete the Allied Health Biz Quiz
• Let’s connect on Instagram
• Follow us on Facebook
• Let’s connect on LinkedIn
• Join our Facebook Group online community

More about The Private Practice Made Perfect Show:

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.

See omnystudio.com/listener for privacy information.

Ever felt overwhelmed by the numbers side of your business? Pretty much every Allied Health Business Owner has felt the anxiety of the numbers at some point in their journey, which is why listening to episodes like this one is a must. 

Cathy is joined by Chartered Accountant and Founder of Inspire Accountants, Ben Walker, as he divulges his juiciest secrets on what business owners should expect from their accountants.

Topics covered on small business accounting:

• The importance of changing your mindset around accounting.
• How to approach profit the right way, including Ben’s top tips.
• What your biggest assets are as a business owner and how to stay stable.
• Key things you should look out for to notice a “dinosaur” accountant.
• How to spot a good accountant.
• What you should expect from your accountant, including their role as an educator.
• Why you should be aware of inflation and what you should do about it.

Resources Mentioned 

• B1G1: Business for Good
• Ben Walker’s Books

Connect with Ben Walker 

• Visit Ben’s Website (Business & Personal)
• Follow Ben’s on Instagram (@benwalkerca) 
• Connect with Ben on Facebook (Business & Personal)
• Connect with Ben on LinkedIn (Business & Personal)
• Follow Ben on X (Twitter) (Business & Personal)
• Check out Ben YouTube 

Connect with Nacre Consulting: 

• Join the Accelerator Mastermind 
• Complete the Allied Health Biz Quiz 
• Let’s connect on Instagram 
• Follow us on Facebook 
• Let’s connect on LinkedIn 
• Join our Facebook Group online community 

More about The Private Practice Made Perfect Show: 

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. 

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. 

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. 

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly. 

See omnystudio.com/listener for privacy information.

Get excited! Another Nacre Masterclass is on its way, and now is your opportunity to sign up to join in live for a wonderfully enriching night. Boosting Team Culture for Business Performance is an amazing opportunity to get a refresher on how to navigate and enhance your team culture.

Sign-up now for the Masterclass

Here’s what to expect for this Masterclass:

• How does your company culture compare to others?
• Understand how you navigate towards a north-star culture.
• Learn how leadership sets the tone.
• How are you measuring your company culture? 
• Must-listen stories from Cathy.
• Key culture boosters.
• Employee value propositions.
• The role of employee benefits in team culture.
• Your daily operations – what role do they play?
• Leading culture-driven performance.
• The culture correction toolbox – tactics you need as a director.
• The value of fostering personal sustainability plans for your employees.

Does this event sound familiar? We’ve certainly touched on this topic before, but this time we’ve refreshed all the content to bring you new and fresh insights and ideas.You don’t want to miss out on this one!

Listen to the podcast to hear more about what you’ll discover. Plus, don’t forget to sign up to secure your spot.

Connect with Cathy Love

• Visit Cathy’s Website 
• Follow Cathy on Instagram (@nacre_consulting) 
• Connect with Cathy on Facebook 
• Connect with Cathy on LinkedIn 

Connect with Nacre Consulting:  

• Join the Accelerator Mastermind  
• Complete the Allied Health Biz Quiz  
• Let’s connect on Instagram  
• Follow us on Facebook  
• Let’s connect on LinkedIn  
• Join our Facebook Group online community  

More about The Private Practice Made Perfect Show: 

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. 

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. 

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. 

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly. 

See omnystudio.com/listener for privacy information.

In this week’s episode, Founding Director of Nacre Consulting, Cathy Love shares a comprehensive business flight plan for young Allied Health Businesses who have recently ventured into the entrepreneurial path. Starting and growing a business can be challenging but you do not have to do it alone! 

Cathy discusses the importance of setting the foundations right for your business as early as possible. There are various factors to consider when growing your business and this episode will outline those key factors for you. Lean in and get your note-taking hat on. 

Here are some items you will discover in the Flying Start-Up Club ‘Black Box’: 

• 12 Weeks of intensive Lunch and Learn sessions for you to ask our Coaches and Consultants ANYTHING. 
• Access to our Business Resource Portal. 
• Access to monthly Business Owner Lunch Time Trainings. 
• Join one of our weekly Coaching Zones to learn with other Allied Health Business Owners. 
• Benefit from our Nacre Consulting Members Community. 
• Have the Nacre Consulting team as your trusted co-pilot. 

This program has limited spots. But the best part of this deal is this – The price point. So if you’re keen, drop us an email at hello@nacre.com.au for more info!

Connect with Cathy Love 

• Visit Cathy’s website 
• Connect with Cathy on LinkedIn  

Connect with Nacre Consulting:  

• Join the Accelerator Mastermind  
• Complete the Allied Health Biz Quiz  
• Let’s connect on Instagram  
• Follow us on Facebook  
• Let’s connect on LinkedIn  
• Join our Facebook Group online community  

More about The Private Practice Made Perfect Show:  

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.  

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.  

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.  

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.  

See omnystudio.com/listener for privacy information.

The wonderfully bubbly and bright Ariella Lew joins the podcast for an episode packed with learnings and insights. Ariella is the Founder and Director of Kids on Track Consultancy, and she jumps right into how it works being child development experts, daily routines, and what she learns from her team.

You’ll also hear Ariella chat about elements that she finds crucial in recruitment, how she navigates the numbers, and her top tips for fellow Allied Health Business Owners on how they can reach real, substantial success.

Topics covered on learning as a team, challenges and growth, and marketing:

• Understanding that everyone comes from different backgrounds, how she never stops learning, and how her team works remotely.
• Her biggest point of growth after coming from being a solo practitioner, learning to give up the little things, and how to release control at the right times.
• Her process on how she presents her personal and professional brand, why you need a certain amount of ego in marketing, and where her business is off to next.

Connect with Ariella Lew  

• Visit Ariella’s Website 
• Follow Ariella on Instagram (@kidsontrackconsultancy) 
• Connect with Ariella on Facebook 
• Connect with Ariella on LinkedIn 

Connect with Nacre Consulting: 

• Join the Accelerator Mastermind 
• Complete the Allied Health Biz Quiz 
• Let’s connect on Instagram 
• Follow us on Facebook 
• Let’s connect on LinkedIn 
• Join our Facebook Group online community 

More about The Private Practice Made Perfect Show: 

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. 

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. 

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. 

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly. 

See omnystudio.com/listener for privacy information.

Tune in for this rerun episode with Carly Macleay – Team Leader, Occupational Therapist, and Rehab Case Manager at Wise OT Solutions.

In this episode, you’ll hear Carly discuss her role and learnings. She shares the story of taking the leap with Liz Brownlee (Director at Wise OT Solutions), as well as trends she’s noticed about the landscape of the Allied Health industry across the years. 

When it comes to her role as Team Leader, Carly chats about her three main focuses, formal training, and the importance of being values-driven. She also talks about the differences between leadership and management, as well as what her team has taught her across the years. 

Topics covered on Carly’s role as a Team Leader, the differences between leadership and management, and learning from her team: 

• How genuinely caring for your team makes you a great leader, her three main focuses, formal training, and the importance of being a values-driven business. 
• How management is procedural and operational, modelling the basic skills from managing to become a better leader, and how leadership is about making things cohesive and creating harmony. 
• Learning from reviewing her team’s reports, being about to lead yourself before you lead others, learning to embrace everyone’s differences, and using the Wealth Dynamic Profiles to learn more about each other. 

Related Episodes  

• Episode 42: [Managing an Occupational Therapy Business with Liz Brownlee] 

Connect with Carly MacLeay 

• Visit Carly’s Website  
• Follow Carly on Instagram (@carly_macleay) (@wiseotsolutions) 
• Connect with Carly on Facebook  
• Connect with Carly on LinkedIn  

Connect with Nacre Consulting:  

• Join the Accelerator Mastermind  
• Complete the Allied Health Biz Quiz  
• Let’s connect on Instagram  
• Follow us on Facebook  
• Let’s connect on LinkedIn  
• Join our Facebook Group online community  

More about The Private Practice Made Perfect Show:  

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.  

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.  

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.   

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly.

See omnystudio.com/listener for privacy information.

The wonderfully bubbly and bright Ariella Lew joins the podcast for an episode packed with learnings and insights. Ariella is the Founder and Director of Kids on Track Consultancy, and she jumps right into how it works being child development experts, daily routines, and what she learns from her team.

You’ll also hear Ariella chat about elements that she finds crucial in recruitment, how she navigates the numbers, and her top tips for fellow Allied Health Business Owners on how they can reach real, substantial success.

Topics covered on learning as a team, challenges and growth, and marketing:

• Understanding that everyone comes from different backgrounds, how she never stops learning, and how her team works remotely.
• Her biggest point of growth after coming from being a solo practitioner, learning to give up the little things, and how to release control at the right times.
• Her process on how she presents her personal and professional brand, why you need a certain amount of ego in marketing, and where her business is off to next.

Connect with Ariella Lew  

• Visit Ariella’s Website 
• Follow Ariella on Instagram (@kidsontrackconsultancy) 
• Connect with Ariella on Facebook 
• Connect with Ariella on LinkedIn 

Connect with Nacre Consulting: 

• Join the Accelerator Mastermind 
• Complete the Allied Health Biz Quiz 
• Let’s connect on Instagram 
• Follow us on Facebook 
• Let’s connect on LinkedIn 
• Join our Facebook Group online community 

More about The Private Practice Made Perfect Show: 

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession. 

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more. 

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds. 

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly. 

See omnystudio.com/listener for privacy information.

In this episode, Cathy and Chantelle cover the newly launched ICT system by the NDIA, PACE. Though the meaning behind the acronym remains unclear, Cathy and Chantelle discussed what this software means for disability service providers. Introduced on 31st October 2023, PACE has taken over the service booking role and placed budget tracking responsibilities onto the providers.   

As the new software is being gradually rolled out, they also discuss the effects on Allied Health Business Owners and expect possible surprises, like a revised support catalog.  

Topics covered on PACE and What To Expect in the months to come:  

• Plans for migration into PACE 
• Necessity for home and living and behavior support spaces to register 
• Hints of passive endorsement revocations 
• Eagerly await the NDIS review, expected to be released towards Christmas this year

Read our Brace for PACE blogpost here. 

Connect with Chantelle Robards   

• Visit Chantelle’s Website   
• Follow Chantelle on Instagram (@chantelle_robards)  
• Connect with Chantelle on LinkedIn  

Connect with Nacre Consulting:   

• Join the Accelerator Mastermind   
• Complete the Allied Health Biz Quiz   
• Let’s connect on Instagram   
• Follow us on Facebook   
• Let’s connect on LinkedIn   
• Join our Facebook Group online community   

More about The Private Practice Made Perfect Show:   

The Private Practice Made Perfect podcast is a much loved conversation for those wanting to hear real life Australian Allied Health business stories, adventures and the occasional confession.   

The outstanding guest list includes business owners and wonderful small business supporters such as accountants, marketers, bookkeepers, IT wizards, virtual assistants, lawyers and more.   

As you know, it takes a village to run a business. Cathy gathers the tribe, captures the collective wisdom and conveniently delivers it to your earbuds.   

All episodes are chatty, honest and practical… warning… we often stray from the topic, talk of wine and laugh loudly. 

See omnystudio.com/listener for privacy information.