S1 E5: What Happens During a Fiber Internet Outage?

Andrea welcomes Vice President of Technology & Broadband Curt Barkey and Telecommunications Support Specialist Carrie Jackson to the podcast to discuss Kosciusko Connect's VoIP phone service for businesses. 

Join us as we take a look back at some of the interesting conversations that took place throughout the first 8 episodes of the podcast.

Have you been utilizing the FREE Kosciusko Connect app? It has some unique features that give subscribers extensive control over their home networks. Haley Donahue joins us for this episode as we dive into the functions of the app. Don't miss out on this key component of your ultimate Wi-Fi experience!

In the spirit of Halloween, Andrea and VP of Technology & Broadband Curt Barkey unveil some common tricks that our competitors disguise as treats. Don't miss this revealing conversation! 

October is Cybersecurity Awareness Month. Andrea sits down with Fiber Support Specialist Jaden Moneyhun to discuss how Kosciusko Connect subscribers and the community as a whole can spot threats and protect themselves from increasingly advanced cyber attacks and scammers. 

What happens during a fiber internet outage? What is the process for repair? Kosciusko Connect Manager of Broadband Engineering & Operations Rich Cinninger joins us to discuss fiber outages in this episode of Connected Conversations. 

VP of Broadband and Technology Curt Barkey discusses current details regarding expansion of the Kosciusko Connect fiber network to residences and businesses not in the KREMC service territory. 

According to the FBI’s Internet Crime Report, over 800,000 complaints of cyber-crime were reported to the FBI by the public in 2022. Cyber attacks are prevalent, but you can avoid falling victim to them. We talk with Kosciusko Connect VP of Marketing & Communications Tara Haack about Guardian Protection and how it can effectively protect your home network and your family.

Jaden Moneyhun, Fiber Support Specialist for Kosciusko Connect, sits down to talk with us about "The Ultimate Wi-Fi Experience." He takes it back to basics to help Andrea and our listeners understand how our router, mesh extender, and App work together to create this experience. 

On the first episode of Connected Conversations, we talk with Kosciusko Connect Network Engineer Elias Ward about recent bandwidth upstream issues. What caused the issues, what was the resolution, and what can customers expect moving forward? We discuss the details on this inaugural episode.