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    SAM 006 | Wayne Williams Interview on safety and situational awareness

    enJune 06, 2014
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    About this Episode

     

    On this episode we’ll talk

    1. Briefly about the myth of multitasking

    2. We’ll listen to an interview I recorded with a wildland firefighting safety officer with 40 years of experience on the line.

    1. Developing the mindset of a Just Culture in the wildland firefighting community.

    2. Why a culture of compliance won’t work.

    3. How age brought wisdom and helped Wayne realize the need for instant gratification was far less important than the goal to bring everyone home in one piece.

    4. His view on fire shelters and their limitations and why he says he would not carry one unless he was forced to and why he thinks the fire shelter is “a political piece of equipment.”

    5. His Close Call Survivor Story on the Salmon River and how the situational awareness barrier of task fixation put him in a tight spot that, reflecting back, left a margin of less than 5 minutes between life and death.  He’s tell you how a “feeling of urgency” saved his life. This is what I refer to in the Mental Management of Emergencies class as “Intuition.”

    6. Amazingly… as he was going through hell… he stopped and took pictures… literally.

    7. Discussion of the challenges of the Yarnell fire investigation.

     

    FEATURE TOPIC

    If a picture is worth a thousand words, a live demonstration may be worth ten thousand words. In a recent situational awareness and decision making class I was explaining to the participants the science behind why humans are such poor multitaskers.

    If course, when I do this there is always someone in the class who, for whatever reason, thinks they’re a great at multitasking. I love it when this happens because I’m prepared.

    For this scenario I set up an exercise where two people get to role play being in charge of an emergency. One of them is going to multitask (guess which one gets that dubious honor?) and the other one gets to perform only a single task.

    The multitasking person has to perform the same activities as the single tasking person and one additional (physical activity). The results are always predictable… a train wreck.

    The single tasking person’s performance is always nearly flawless while the performance of my multitasking participant always turns into a disaster. The multitasker forgets about 90% of the data they were supposed to remember and their performance is fraught with error. It’s sad and unfortunate.

    The simple fact is, the conscious human brain cannot multitask, plain and simple. This is backed up by science and the analysis of functional magnetic resonance imaging (fMRI) data.

    Responders can be lulled into believing they are good multitaskers because they do it so often with so little consequence that it gives them the confidence to think they are good at it. Where, in reality, they’re not good at it and luck is the only thing standing in the way of a disaster.

    SOLUTION: Concede to the vulnerabilities of the human brain. Acknowledge that multitasking is a myth and avoid it by focusing on performing one critical task at a time. Proper staffing plays a big role in efforts to avoid multitasking. Preloading an incident with the proper number of responders will reduce the exposure to the need to perform multiple concurrent tasks.

    DISCUSSION QUESTIONS:

    1. Why do people think they are good multitaskers when, in fact, their brain cannot multitask at all?

    2. What can first responders do to avoid multitasking during high stress, high consequence operational periods?

    3. Describe how your situational awareness has been impacted by multitasking.

    Wayne Williams Interview

     

    1. Developing the mindset of a Just Culture in the wildland firefighting community.

    2. Why a culture of compliance won’t work.

    3. How age brought wisdom and helped Wayne realize the need for instant gratification was far less important than the goal to bring everyone home in one piece.

    4. His view on fire shelters and their limitations and why he says he would not carry one unless he was forced to and why he thinks the fire shelter is “a political piece of equipment.”

    5. His Close Call Survivor Story on the Salmon River and how the situational awareness barrier of task fixation put him in a tight spot that, reflecting back, left a margin of less than 5 minutes between life and death.  He’s tell you how a “feeling of urgency” saved his life. This is what I refer to in the Mental Management of Emergencies class as “Intuition.”

    6. Amazingly… as he was going through hell… he stopped and took pictures… literally.

    7. Discussion of the challenges of the Yarnell fire investigation.

    If you’re interested in attending a live event, you can check out the Situational Awareness Matters Tour Stop schedule at: SAMatters.com. Click on the Program and Keynotes tab just below the header, then click on the “Events Schedule” tab. If I’m in your area, I hope you’ll consider attending a live event.

     

    If you’re not able to attend a live event, consider signing up for the SAMatters On-Line Academy. The Academy contains videos and articles that cover the same content as a three-day live tour event, delivered in 14 modules you can go through at your own pace, from your own computer. The Academy Plus version of the Academy includes four books that are referenced throughout the Academy. The Plus version is a great bargain because the tuition simply covers the cost of the books… making the Academy free!

     

    Just click on the link below the header on the SAMatters home page titled “On-Line Academy.”

     

    CLOSING

    That it. Episode 6 is complete. Thank you again to Wayne Williams from the Montana Department of Natural Resources and Conservation for sharing his thoughts on wildland firefighter safety. 

    Thank you for sharing some of your valuable time with me today. I sincerely appreciate your support of my mission.

    If you like the show, please go to iTunes, and search for SAMatters Radio and subscribe to the podcast and leaving your feedback and a 5-star review. This will help others find the show.

    You can also sign up for the free SAMatters monthly newsletter by visiting www.SAMatters.com and clicking the red box on the right side of the home page.

    Be safe out there. May the peace of the Lord, and strong situational awareness, be with you always.

     

    You’ve been listening to the Situational Awareness Matters Radio show with Dr. Richard B. Gasaway.  If you’re interested in learning more about situational awareness, human factors and decision making under stress, visit SAMatters.com. If you’re interested in booking Dr. Gasaway for an upcoming event, visit his personal website at RichGasaway.com

     

    Wayne Williams

    Email: WWilliams@MT.GOV

     

    Just Culture

    Sydney Dekker

      

    Situational Awareness Matters! website

    www.SAMatters.com

     

    On-Line Academy

    http://www.samatters.com/situational-awareness-matters-academy/

     

    Upcoming Events Schedule

    http://www.samatters.com/programs-keynote/eventschedule/

     

    Books and Videos (Store)

    http://www.samatters.com/store/

     

    Firefighter Near Miss Reporting System

    http://www.firefighternearmiss.com/

     

    Close Call Survivor Website

    www.CloseCallSurvivor.com

     

    Contact Rich Gasaway

    www.RichGasaway.com

    Support@RichGasaway.com

    612-548-4424

     

     

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    Vince Mulray Bio:

     

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    Bobby Kennedy Bio:

     

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    After Action Review-Line of Duty Death

     

     

    About the Host

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    Contact us
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    Let’s Get connected
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    LinkedIn: Rich Gasaway
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    About the Host

    Richard B. Gasaway, PhD, CSP is widely considered a trusted authority on human factors, situational awareness and the high-risk decision making processes used in high-stress, high consequence work environments. He served 33 years on the front lines as a firefighter, EMT-Paramedic, company officer, training officer, fire chief and emergency incident commander.  His doctoral research included the study of cognitive neuroscience to understand how human factors flaw situational awareness and impact high-risk decision making.

     

    Contact us
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    www.RichGasaway.com
    612-548-4424 (office)

     

    Let’s Get connected
    Facebook: SAMatters
    LinkedIn: Rich Gasaway
    LinkedIn: Situational Awareness Matters
    Twitter: Rich Gasaway
    Youtube: SAMattersTV
    itunes: SAMatters Radio
    Stitcher Radio: SAMatters Radio
    Google Play: SAMatters Radio
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    Firefighter Near Miss Reporting System
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    Burt Clark contact and link to his book:

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    After Action Review-Line of Duty Death

     

    On January 06, 2018, Lt. Matthew LeTourneau, (LeTurnO) a 42-year-old male and 11-year veteran of the Philadelphia Fire Department (PFD), died after becoming trapped from an interior structural collapse while engaged in interior firefighting operations.  Two additional firefighters were injured during the collapse and one civilian occupant of the dwelling, who was removed during initial operations, also died.  An After-Action Review (AAR) was conducted by the PFDs Health and Safety Office, at the direction of Fire Commissioner Adam K. Thiel, to provide insight into the event and PFD operations from the time of dispatch to the time the fire was placed under control, a time span of approximately 1 hour and 57 minutes.

    A fire box assignment was dispatched at 08:51:43 for a reported dwelling fire on the 2200 block of N. Colorado Street.  Responding units were forced to overcome significant impediments including: a snow and ice-covered street, temperatures of approximately 9°F with a wind chill of -10°F (NOAA, 2018) and limited apparatus access to the front of the fire dwelling.  Engine 45, a crew of three firefighters supervised by Lt. LeTourneau, was the first-due engine company and the first unit to arrive on location.  At approximately 08:55:05,

    Lt. LeTourneau reported a two story, fifteen feet by thirty-five feet, middle of the row dwelling with fire showing on the first floor.  Lt. Letourneau placed two engine companies and two ladder companies in service to begin the initial fire suppression efforts. Fire companies on scene had a difficult time obtaining a steady water supply and the fire dwelling was extremely cluttered with debris, which posed an extreme hazard and complicated interior operations.  While working to overcome difficult conditions, firefighters gained access to the first floor, removed one civilian victim, and eventually accessed the second floor of the dwelling to attack the fire and complete a search for occupants.  At approximately 09:33, almost 42 minutes after Engine 45’s dispatch, an interior “V” shaped collapse occurred trapping several firefighters, including Lt. LeTourneau.

     

    Vince Mulray Bio:

     

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    Bobby Kennedy Bio:

     

    BOBBY KENNEDY is a 16-year veteran of the Philadelphia (PA) Fire Department, currently serving as a Fire Battalion Chief in North Philadelphia.  Chief Kennedy has been assigned to both engine and ladder companies, responding to all hazard’s emergencies in neighborhoods throughout the city and has served in several administrative staff positions.  He was the primary author for the Philadelphia Fire Department’s After-Action Report for the Line of Duty Death of Lieutenant Matthew LeTourneau. Chief Kennedy has degrees in Fire Science and Emergency Planning and Management. 

     

    About the Host

    Richard B. Gasaway, PhD, CSP is widely considered a trusted authority on human factors, situational awareness and the high-risk decision making processes used in high-stress, high consequence work environments. He served 33 years on the front lines as a firefighter, EMT-Paramedic, company officer, training officer, fire chief and emergency incident commander.  His doctoral research included the study of cognitive neuroscience to understand how human factors flaw situational awareness and impact high-risk decision making.

     

    Contact us
    www.SAMatters.com
    www.RichGasaway.com
    612-548-4424 (office)

     

    Let’s Get connected
    Facebook: SAMatters
    LinkedIn: Rich Gasaway
    LinkedIn: Situational Awareness Matters
    Twitter: Rich Gasaway
    Youtube: SAMattersTV
    itunes: SAMatters Radio
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    Google Play: SAMatters Radio
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    Firefighter Near Miss Reporting System
    http://www.firefighternearmiss.com/

     

    The SAMatters Show is the longest running, fastest growing, safety focused program on the Internet. If you know a company that might be interested in advertising their product or service to our listeners and viewers, ask them to contact us at SAMatters.com.

    The 400th Episode Anniversary of the SAMatters Show - 400

    The 400th Episode Anniversary of the SAMatters Show - 400

    Dr. Gasaway, along with some special guests, celebrates the milestone of reaching our 400thepisode.

     

     

    Description

     

    The Situational Awareness Matters Show debuted on May 12, 2014.  This episode highlights the journey Dr. Gasaway has taken to educate first responders about situational awareness and high-risk decision making.

     

     

    About the Host

    Richard B. Gasaway, PhD, CSP is widely considered a trusted authority on human factors, situational awareness and the high-risk decision making processes used in high-stress, high consequence work environments. He served 33 years on the front lines as a firefighter, EMT-Paramedic, company officer, training officer, fire chief and emergency incident commander.  His doctoral research included the study of cognitive neuroscience to understand how human factors flaw situational awareness and impact high-risk decision making.

     

    Contact us
    www.SAMatters.com
    www.RichGasaway.com
    612-548-4424 (office)

     

    Let’s Get connected
    Facebook: SAMatters
    LinkedIn: Rich Gasaway
    LinkedIn: Situational Awareness Matters
    Twitter: Rich Gasaway
    Youtube: SAMattersTV
    itunes: SAMatters Radio
    Google Play: SAMatters Radio
    iHeart Radio: SAMatters Radio

     

    Firefighter Near Miss Reporting System
    http://www.firefighternearmiss.com/

     

    The SAMatters Show is the longest running, fastest growing, safety focused program on the Internet. If you know a company that might be interested in advertising their product or service to our listeners and viewers, ask them to contact us at SAMatters.com.

    2015 Amtrak Passenger Train Derailment in Philadelphia - 399

    2015 Amtrak Passenger Train Derailment in Philadelphia - 399

    In this episode, Dr. Gasaway interviews Vince Mulray, retired Philadelphia Deputy Chief, discussing the 2015 derailment of Amtrak Train #188 traveling from Washington DC to New York City.

     

    On May 12, 2015, at approximately 9:20pm, Amtrak Train #188 traveling from Washington D.C. to New York City derailed and crashed on the Frankford Junction curve on Amtrak’s Northeast Corridor.  All seven cars and the electric locomotive left the tracks.  The derailment and crash resulted in 8 deaths and over 200 passengers injured.   

         This incident required the rescue, extrication, treatment and transportation of over 200 passengers.  The derailment and crash involved 7 passenger cars and one electric engine (#601) on Amtrak’s Northeast Corridor at the Frankford Junction curve.  Amtrak estimated that this accident would cost taxpayers approximately 9.2 million dollars.  Initial responding companies remained on scene for one operational period.  Fire Department assistance was required for approximately 5 days until service was fully restored.  One accomplishment that should be noted was that no Fire Department injuries were reported for this response.                                                                                                                                                                                                      

         Frankford Junction is a former railroad station with an active rail yard approximately three miles from Amtrak’s North Philadelphia Station.   Amtrak’s Northeast Corridor line travels through this area on four tracks that form an S curve with a 50-mile-per-hour speed limit for all trains, the slowest track speed limit between Washington D.C. and New York City, the train’s final destination.  The junction was well known to first responders and local residents because of a previous accident.  On September 6, 1943, the Congressional Limited, traveling nonstop from Washington D.C. to New York City, derailed in the same general area, killing 79 of the 541 passengers.

         Amtrak train records indicated that on Train 188, an emergency application of its brakes occurred at approximately 9:20 p.m.  The fire department’s 911 call center received its first notification at 9:27 p.m. and dispatched a full box assignment (4-engines, 2-ladders, 2-battalion chiefs and a medic unit) at 9:28 p.m. for a derailed train, which would be elevated to a four-alarm response before being placed under control.  Approximately 180 firefighters, emergency medical technicians, and paramedics were summoned.  The Philadelphia Police Department sent approximately 200 working district officers, who provided scene control and acted as stretcher bearers.

     

    About the Host

    Richard B. Gasaway, PhD, CSP is widely considered a trusted authority on human factors, situational awareness and the high-risk decision making processes used in high-stress, high consequence work environments. He served 33 years on the front lines as a firefighter, EMT-Paramedic, company officer, training officer, fire chief and emergency incident commander.  His doctoral research included the study of cognitive neuroscience to understand how human factors flaw situational awareness and impact high-risk decision making.

     

    Contact us
    www.SAMatters.com
    www.RichGasaway.com
    612-548-4424 (office)

     

    Let’s Get connected
    Facebook: SAMatters
    LinkedIn: Rich Gasaway
    LinkedIn: Situational Awareness Matters
    Twitter: Rich Gasaway
    Youtube: SAMattersTV
    itunes: SAMatters Radio
    Stitcher Radio: SAMatters Radio
    Google Play: SAMatters Radio
    iHeart Radio: SAMatters Radio

     

    Firefighter Near Miss Reporting System
    http://www.firefighternearmiss.com/

     

     

    The SAMatters Show is the longest running, fastest growing, safety focused program on the Internet. If you know a company that might be interested in advertising their product or service to our listeners and viewers, ask them to contact us at SAMatters.com.

    Tactical Decision Games – An Interview with Phil Jose - 398

    Tactical Decision Games – An Interview with Phil Jose - 398

    In this episode, Dr. Gasaway talks with Phil Jose about tactical decision games.

     

    Phil Jose, Deputy Chief, (Ret.), 30 years in Seattle Fire Department. He chaired the SOG and PIA committees.  Chief of the Year 2013.  FDIC Instructor 19 years with the highest attended class in 2023: The Art of Reading Smoke. FDIC 2008 Tom Brennan Training Achievement Award and author of Instructor 1 for Fire and Emergency Services (Clarion, 2022), Air Management for the Fire Service (PennWell, 2008) and Train the Trainer (2015), FE Handbook for FF 1 and 2 (2010); FE “Bread and Butter” video for SCBA (2012). In Addition to The Art of Reading Smoke Phil teaches In the Hot Seat: Tactical Decision Making on the Fireground. 

     

    Tactical Decision Games (TDG’s) are a low-tech, low-cost method of wargaming adapted to tactical decision training. Wargaming has been used to improve the strategic and tactical thinking of armies since at least the 1700’s and likely even before. The Prussian army instituted focused wargames using the colors red and blue for the opponents. The use of wargames spread among professional soldiers quickly as it demonstrated the ability to improve outcomes of war. Wartime leaders can use TDG’s as simple, cost-effective, and repeatable simulated battles to win wars and save lives. This class adapts those same wargaming techniques and introduces fire service trainers to their use.

     

    Modern tactical decision gaming was re-introduced to the Marine Corps using monthly exercises called Tactical Decision Games (TDG’s) printed in the Marine Gazette. The articles laid out a battle scenario with information including maps, mission objectives, and information about the enemy and then posed the problem for readers to submit their response. Anyone, regardless of rank, could develop and submit their battle plan to the Gazette. A selection of responses is then published in the following issue. The format for these TDG’s was done in writing and around the world. This format is also used in person at the squad, company, and battalion level.

     

    In the modern learning environment fire TDG’s can be done across extended learning platforms. This does not mean they must be expensive and complicated. Simple exercises using low-cost, or no-cost development techniques allows the fire service trainer to begin using a Fire Gaming philosophy, through Tactical Decision Gaming in person or across the web.

     

     

     

     

    About the Host

    Richard B. Gasaway, PhD, CSP is widely considered a trusted authority on human factors, situational awareness and the high-risk decision making processes used in high-stress, high consequence work environments. He served 33 years on the front lines as a firefighter, EMT-Paramedic, company officer, training officer, fire chief and emergency incident commander.  His doctoral research included the study of cognitive neuroscience to understand how human factors flaw situational awareness and impact high-risk decision making.

     

    Contact us
    www.SAMatters.com
    www.RichGasaway.com
    612-548-4424 (office)

     

    Let’s Get connected
    Facebook: SAMatters
    LinkedIn: Rich Gasaway
    LinkedIn: Situational Awareness Matters
    Twitter: Rich Gasaway
    Youtube: SAMattersTV
    itunes: SAMatters Radio
    Stitcher Radio: SAMatters Radio
    Google Play: SAMatters Radio
    iHeart Radio: SAMatters Radio

     

    Firefighter Near Miss Reporting System
    http://www.firefighternearmiss.com/

     

    Phil Jose

    Phil@ignitionpointtraining.com

     

    The SAMatters Show is the longest running, fastest growing, safety focused program on the Internet. If you know a company that might be interested in advertising their product or service to our listeners and viewers, ask them to contact us at SAMatters.com.

    From Firefighter to Fire Chief – The Tom DeSorcy Story - 397

    From Firefighter to Fire Chief – The Tom DeSorcy Story - 397

    In this episode, Dr. Gasaway talks with Retired Fire Chief Tom DeSorcy about how he quickly went from being a volunteer firefighter to career fire chief.

     

    Tom DeSorcy joined the fire service in 1983 and became the first paid firefighter in his hometown of Hope, B.C., when he became fire chief in 2000.  This followed a career in broadcasting in local radio and his talk show eventually was heard across Canada, via satellite from Vancouver in the early ‘90s.  Now retired, his voice can be heard on the Firefighting in Canada - The Podcast and he lends his voice in narrating online training.   Tom is married with 2 children, and 2 grandchildren.  He is equally at home at a bonspiel (which for us lay people, is a curling tournament), on the golf course or in the kitchen, and he continues to enjoy his connections to the fire service.

     

    Tom’s story may be unique as he quickly went from serving as a volunteer fire fighter to becoming the fire chief almost.  The town of Hope was surrounded by two regional district electoral areas and each had their own fire department.  When all of these areas were amalgamated into a District Municipality, 3 fire departments existed. 

     

    It became apparent that a single fire department needed to be created and thus a contract fire chief position was offered which Tom accepted the position.  Originally this was supposed to be a 10 month contract however, Tom realized that it could be extended to a permanent position and began to seek out training opportunities to “put himself in a position to accept a job should it be offered”.  That was in 1999.  In 2000 the contract ran out and a permanent position was not being considered.  This is when the existing volunteer chiefs put their pagers on the council table in a mass protest resignation until Tom was hired.

     

    Tom then set out on the journey to create a “modern” fire department from the current social club that existed, all the while battling resistance to change not only from within, but from the community.  This was a struggle to say the least.   It was through various associations and the networking it brought to connect Tom the outside world of firefighting.  He adopted a “Moss and Grass” approach to leadership where he supported positive growth and ignored naysayers that stood in his way.  

     

    Today, he’s come full circle in creating a succession plan where they now have a Fire Chief and Deputy in a progressive and busy department of professional volunteers. 

    During this episode we discuss:

     

    The unique demographic of the community of Hope, British Columbia and the challenges it creates for the fire department.

     

    How Tom became the fire chief when the three existing fire chiefs in the community all resigned. 

     

    Tom’s thoughts on the generational changes he’s observed since joining the fire service in 1983.

     

    Tom’s application of his unique “Moss and Grass” leadership.

     

    The role fire associations played in Tom’s personal development journey.

     

    How Tom planned for succession and preparation for retirement.

    Tom’s advice for firefighters preparing for retirement.

     

     

    About the Host

    Richard B. Gasaway, PhD, CSP is widely considered a trusted authority on human factors, situational awareness and the high-risk decision making processes used in high-stress, high consequence work environments. He served 33 years on the front lines as a firefighter, EMT-Paramedic, company officer, training officer, fire chief and emergency incident commander.  His doctoral research included the study of cognitive neuroscience to understand how human factors flaw situational awareness and impact high-risk decision making.

     

    Contact us
    www.SAMatters.com
    www.RichGasaway.com
    612-548-4424 (office)

     

    Let’s Get connected
    Facebook: SAMatters
    LinkedIn: Rich Gasaway
    LinkedIn: Situational Awareness Matters
    Twitter: Rich Gasaway
    Youtube: SAMattersTV
    itunes: SAMatters Radio
    Stitcher Radio: SAMatters Radio
    Google Play: SAMatters Radio
    iHeart Radio: SAMatters Radio

     

    Firefighter Near Miss Reporting System
    http://www.firefighternearmiss.com/

     

    The SAMatters Show is one of the longest running, fastest growing, safety focused program on the Internet. If you know a company that might be interested in advertising their product or service to our listeners and viewers, ask them to contact us at SAMatters.com.