Shedding My People-Pleasing Tendencies

In today's competitive business environment, achieving efficiency is not just a luxury; it's essential for survival and growth. But how can entrepreneurs and business leaders scale their operations without becoming overwhelmed or risking failure?

The key is mastering the art of effective delegation, a crucial skill for business success that many strive to achieve but few truly master.

In this episode, I discuss:

• Growing your business without feeling like you're "falling on your face"

• No two businesses are the same, even if they have similar set-ups

• How to effectively relay information when delegating tasks in business

• Identifying the level of understanding your team or freelancers have surrounding a task

• Adopting your own communication style

• Navigating the fears and concerns when delegating tasks

• Tips to get the best results from delegation

• The long and short term benefits delegation has on your business

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Yes, you read that right!

In the Summer of 2023, my team and I had the honour of working with a 100-year-old company to relieve their retiring treasurer of their financial duties by taking all of their paper-based accounts digital (with the help of Xero of course). Not only do they now have access to streamlined financial management but also the necessary connections to HMRC and Nest Pensions for a secure financial future!

In this episode, I discuss:

• Developing a succession plan that identifies critical positions within your company and develops action plans for individuals within your organisation

• The pros and cons of having long-term employees within your business

• Ensuring the relevant team members have access to important information

• The impact invalid access can have on your business and employees

• Future-proofing your business to ensure you're prepared for unexpected circumstances arising

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As our business landscapes evolve, so does the necessity to adapt and embrace change - and it's safe to say, I've not been short of any of this lately!

Over the last few months, not only have I been working on the expansion of my team, but working towards my Business Strategy Accreditation with Lisa Johnson and wow have I had some major breakthroughs. I'm not just talking from my own business perspective but for my clients too as we've developed deeper into the power of effective strategies and leadership.

In this episode, I discuss:

• A backstory into the exciting updates and developments happening in the business

• Why these developments have come about and why I've chosen to adapt

• The challenges I've faced trying to describe my personal role and services as an "advisor"

• Gaining clarity and structure by investing in a business strategy course with Lisa Johnson

• Working with a current client on their strategy for my case studies and the key things we've focused on during that time

• Upcoming changes you can expect within my marketing

• Some of the breakthroughs I've experienced during this course surrounding leadership

• Seeing mine and my clients' business journey from a new perspective

• My technique to be an effective leader, manage a team and empower clients

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I was GOBSMACKED when someone recently said "I wouldn't trust anyone in a hoodie to be doing my accounts" - sorry, what?!

After the initial shock wore off from this off-the-cuff remark I found myself really reflecting on how impactful people's perceptions can be, the way we react to these beliefs and how powerful shaking off that need to always please can be.

In this episode, I discuss:

• Batch creating and scheduling marketing material

• My first in-person business strategy meeting of 2024 with my team

• Investing in the business and team with branded clothing

• Ongoing conversations with business owners about strategy

• Someone's opinion on our branded clothing

• How this assumption made me feel

• My new perspective on navigating negative feedback

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For the longest time, I used to believe that "sitting on the fence" was a bad thing and that if I wanted to be seen in the online business space then I would need to vocalise big beliefs and opinions.

However, after many years in business, I've learnt that isn't the case!

In fact, positioning myself in the "middle ground" gave me a much wider perspective to create a greater impact on myself and those within my circle.

In this episode, I discuss:

• My experience with being a consumer vs a creator

• Why I love listening to other people's perspectives

• Beliefs around building a personal brand

• Diversity in the way we set and view goals in business

• Why I'm a little "vanilla" and how this works in my favour

• My top tip to get a greater perspective on a topic of discussion online

• Considering the way we communicate in person and channelling this on social media

• Why I no longer watch mainstream media

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The digital space is filled with online business advice, making it tough to know what to "buy into". I spend a ton of time on social media for work and fun, and let's just say, not everything clicks with me.

But, I've actually found some things that I do really agree with. So, in response to my episode "4 Things I Disagree With In The Online Business Space" here are some of the things I do agree with that could help you on your business journey!

(Remember, these are just my personal perspectives - it's totally okay for you to have your own take on them)

In this episode, I discuss:

• My experience with "analysis paralysis" and how I've navigated it

• The power of collaboration over competition

• How a respectful collaborative mindset benefits you and your client

• My belief about The Compound Effect

• Reaping big rewards from small, smart choices

• The passing of time and taking action with your ideas

• Letting go of the fear of experimenting

• Accepting that you can outgrow your surroundings

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Useful Resources:

The Compound Effect

We all have to start somewhere in business and I've been lucky enough to have started, managed and grown my business, to what it is today, from an amazing co working space in Caerphilly. However 4.5 years on, after building my clientele and expanding my team, my accountancy business needs a place to truly call home - which is why we are investing in our own office space!!!!

But why have I taken so long to make this decision?

In this episode, I discuss:

• My relationship and co-working space at Welsh ICE

• The relocation for Welsh Ice and what that means for my business

• How the current working set up isn't suitable for my growing team

• My awareness and emotions with the reality of growth happening

• Finding a new office space for Right Click Accounting

• Why it's taken me so long to make the decision to relocate

• The resistance I've felt towards change

• My beliefs around certain business expenses being "indulging"

• Reflecting on the challenges business owners have been on in the last 10 years

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Let's face it, there is A LOT of business information to digest in the digital space - some of which is valuable, while others are a little more questionable.

As an avid social media user, both personally and professionally, I've found myself recently consuming content that I just can't bring myself to agree with - so instead I've decided to bring them to the podcast to chat with you about.

(And of course to normalise the fact that it's okay to disagree with things!)

In this episode, I discuss:

• Social accounts influencing others to opt out of purchasing a certain product or service, also known as 'Deinfluencing'

• The fact that people think saying "No." is a complete sentence.

• An example of how I professionally navigated saying "no" to a cold LinkedIn message.

• Reflecting on the opportunities that present themselves to identify if they are beneficial for all parties involved.

• People who believe solely in the fact that "you can manifest business success"

• The importance of taking action with your goals and visions, and how I handled this early on in my business journey.

• The age-old saying that "the customer is always right"

• My beliefs & misconceptions around passive income and why I'm no longer a fan of it.

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I'm back and the first podcast episode of 2024 is here!!!!

In this episode, I discuss:

• Designing a vision board for the new year

• Setting "smaller" goals to look forward to throughout the year

• Making time each month for activities that bring me joy

• Asking for feedback and the benefits

• Connecting back with reality, rather than our beliefs and perceptions

• Understanding your working and consuming style

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I can't believe I'm saying this, but it's officially my last podcast of 2023! With the new year just around the corner, many of us business owners are not only wrapping up our projects but looking ahead towards the plans and changes we wish to make in 2024 - for both ourselves and our businesses.

In this episode, I discuss:

• A trip I've recently taken down memory lane in my business

• Reflections on the changes and growth that have happened during that time

• Mindset shift on future business development

• Choice for change isn't always optional

• Factors that can make change challenging

• Embracing change in your own way

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If you enjoyed this be sure to check out my blog for more relatable business advice and resources!