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    Snack App’s Kim Kaplan PLUS 3 key metrics that matter for consumer, enterprise SaaS & marketplace startups | E1195

    en-usApril 06, 2021

    Podcast Summary

    • Effectively promoting yourself to venture capitalistsWrite celebratory blog posts, cross-post on LinkedIn and Twitter, engage with VCs on social media for self-promotion and valuable connections

      Companies looking to attract venture capitalists can effectively promote themselves beyond PR Newswire and DIY methods. By writing short, celebratory blog posts and cross-posting them on social media networks like LinkedIn and Twitter, companies can efficiently showcase their achievements and take credit for their knowledge. Engaging with venture capitalists on social media platforms, particularly Twitter, can also lead to valuable connections and opportunities. So, start thinking about a super distribution strategy that includes consistent, self-promoting content and active engagement with industry professionals.

    • Effectively reach investors through content marketingFocus on retaining top users, engage with founders, provide regular updates, and target specific audiences for maximum impact.

      Content marketing is a powerful tool for connecting with potential investors and growing your startup. By creating valuable content related to your industry and sharing it on platforms like Clubhouse and Twitter, you can build a following and attract the attention of venture capitalists. This approach can be particularly effective for startups in the consumer subscription, marketplace, and B2B SaaS sectors. For consumer subscriptions, it's important to focus on retaining your most engaged users and understanding their behavior. Look at the churn rate of your top users and engage in ongoing dialogue with the founder to gain insights into customer acquisition costs, marketing spend, and other key metrics. By providing regular updates to both investors and non-investors, you can keep everyone informed about your progress and maintain a strong community of supporters. Additionally, consider targeted advertising to reach specific audiences, such as technologists, journalists, and venture capitalists, to maximize the impact of your content marketing efforts.

    • Consider growth potential and frequency of transactions for consumer subscriptions and marketplacesInvest in consumer subscriptions with growth potential for higher risk, greater reward. Marketplaces with frequent transactions, like food delivery, balance lower values with high frequency. SaaS investments should focus on low churn rates and customer expansion for stickiness and efficiency.

      When investing in consumer subscriptions or marketplaces, it's essential to consider the growth potential and frequency of transactions. For consumer subscriptions, investing in companies that haven't yet figured out growth can lead to lower valuations and higher risk, but the potential reward is greater. Marketplaces with frequent transactions, such as food delivery services, can make up for lower transaction values with high frequency. On the other hand, marketplaces with larger transactions, like Airbnb or travel experiences, may not have as frequent transactions but can still provide significant returns due to their size. For software as a service (SaaS) investments, look for lower churn rates and the potential for customers to expand their usage, making the product stickier and more efficient. These strategies can help diversify your investment portfolio and maximize potential returns.

    • Measuring SaaS success with net dollar retentionSophisticated investors use net dollar retention to evaluate a SaaS company's ability to keep and expand its customer base, while Rippling simplifies HR and IT management for remote teams

      In the SaaS industry, net dollar retention is a crucial measure of a company's success. This metric shows how much revenue a company retained from the previous year, taking into account upgrades, downgrades, and churn. Sophisticated investors look at this metric to determine if a company is keeping customers and expanding. Companies that successfully land and expand can potentially keep growing without acquiring new customers. Additionally, companies are expanding their offerings to provide adjacent products and services to their customers, creating a one-stop solution for businesses. In the world of remote work, managing HR and IT complexities can be overwhelming. Rippling, a company that offers a solution for managing remote and local employees and contractors, makes it easy to register your startup with state tax agencies and comply with local labor laws. They also provide quick onboarding for new hires, setting up payroll, benefits, and even shipping work laptops. With Rippling's new PEO option, employees can access better benefits for less than other platforms. If you're looking for an easier way to manage HR and IT for your remote team, visit rippling.com/twist.

    • Identifying a trend in TikTok, Kimberly creates a female-led video-first dating app, Snack.Observing a trend on TikTok, a successful product manager creates a female-led video-first dating app, setting it apart from traditional swipe-based apps.

      Kimberly, a successful VP of product management in the revenue optimization marketing sector, identified an opportunity to create a video-first dating app, Snack, after noticing the trend of people using TikTok for dating. Snack is exclusively for dating and uses a double opt-in system, similar to Tinder and Bumble, where both users must like each other's videos before they can communicate. The app provides text, voice, and video communication options. Kimberly's experience in the dating industry and observation of TikTok trends led her to create a female-led dating app, a shift from the male-dominated dating app landscape of the past. The app's unique video-first approach sets it apart from traditional swipe-based dating apps.

    • Newer dating apps cater to Gen Z's preferences and valuesNewer dating apps like Snack offer more options and inclusivity, allowing users to express interests beyond gender and age, and prioritize SOC 2 compliance to protect client trust and data.

      The dating app industry is evolving to cater to the preferences and values of the newer generations, particularly Gen Z. Unlike previous apps that may have been demographic-based, new apps like Snack are focusing on providing more options and inclusivity, allowing users to express their interests beyond just gender and age. This includes breaking out the "other" category to include LGBTQ+ identities and other preferences. The industry shift is a response to the changing attitudes towards diversity and inclusivity among younger generations. However, the issue of discrimination based on race or age remains a complex one, with preferences being a matter of individual choice and the wider industry still grappling with these issues. SOC 2, on the other hand, is a set of standards designed to ensure that service providers securely manage data and maintain the trust of their clients. It's important for businesses to understand and prioritize SOC 2 compliance to protect their reputation and avoid potential data breaches.

    • Demonstrating Security Practices with SOC 2 Reports and Navigating the Dating App MarketSOC 2 reports showcase a company's security controls, essential for demonstrating data protection to customers. Dating apps offer various revenue models and must cater to diverse demographics, with cultural norms influencing features like virtual gifting.

      SOC 2 reports are an essential component of demonstrating a company's security practices, and they require annual updates. SOC 2 reports prove to customers that a company has the necessary security controls in place to protect their data. Dating apps, on the other hand, have various revenue models, including premium subscriptions and microtransactions, with some offering digital or real-world gifting options. The market is dominated by companies like Match Group, which owns several dating apps and has a significant user base. New entrants may face challenges in competing against such established players, but there is still room for innovation and differentiation. Additionally, the conversation touched on the importance of considering cultural norms when implementing features like virtual gifting. The dating app market is diverse, with different demographics having varying expectations, and it's crucial for companies to cater to these unique needs. Overall, understanding the importance of SOC 2 reports and the evolving nature of the dating app market are essential for businesses looking to enter or expand in these sectors.

    • New competitors disrupting the dating app marketBumble's success has made it easier for new dating apps like Snack to enter the market with innovative approaches, challenging the dominance of incumbents

      The dating app market, once dominated by a few major players, is now showing signs of disruption as new competitors emerge. The success of Bumble, which went public and proved that another large competitor can exist in the match-making space, has made it easier for new companies to raise capital. Snack, for instance, is entering the market with a video-first approach, which the incumbents may find hard to replicate. While apps like Tinder and Bumble have made it easier to date by reducing the friction of meeting people, there's a growing belief that this ease might be leading to changing expectations in long-term relationships. Snack's higher barrier to entry, which requires users to upload a video instead of just an image, could be a sign of this shift. Overall, the market is evolving, and new players are emerging with innovative approaches that could challenge the dominance of the incumbents.

    • Impact of friction and authenticity on user behaviorUnderstanding the impact of friction and authenticity on user behavior is crucial for app developers and marketers. Intentional friction, like requiring video, can create a more authentic user experience and attract specific demographics, but it also means users must be camera-ready and potentially reduce instances of catfishing.

      The level of friction in an app or platform can significantly impact its user base and usage. While reducing friction is often the goal, adding intentional friction, such as requiring video for use, can create a more authentic user experience and attract specific demographics. For instance, apps like Tinder and Plenty of Fish were successful due to their ease of use and affordability, but Clubhouse's decision to not require video has allowed for a more relaxed user experience, appealing to a wider audience. However, this also means that users must be camera-ready, which can lead to more authentic and unpolished interactions. Additionally, the absence of video can potentially reduce instances of catfishing, as users are forced to present themselves more truthfully. The psychology behind catfishing is complex, with motivations ranging from humiliation to deception, and it can be found on various platforms, not just those that require video. Ultimately, understanding the impact of friction and authenticity on user behavior is crucial for app developers and marketers.

    • The importance of authenticity in dating and businessEarly investment in promising opportunities, authenticity in relationships, design-driven approach, and learning from past experiences are essential principles in both dating and business.

      Authenticity is crucial in dating, especially in the digital age where video communication is becoming more common. This authenticity can help prevent deception and build stronger connections. In the world of investing, another key takeaway is the importance of getting in early on promising opportunities. This was demonstrated by the success of crowd investors who invested in IPOs and acquisitions of companies like Beyond Meat, Lemonade, and NEXA 3D. In business, the speaker learned the value of a design-driven approach, which they had not fully appreciated during their time at Plenty of Fish. This lesson was particularly influential in their current venture, Snack. The speaker also noted that while some principles, like the importance of marketing and data, remain timeless, others, such as the ability to make radical shifts, are more applicable to younger companies. Amazon, for example, may eventually adopt a more design-focused approach, but it will likely be a gradual process for such a large organization. Overall, the speaker emphasized the importance of learning from past experiences and applying those lessons to new challenges.

    • Facebook's role in dating apps and Apple's challengesFacebook's vast reach makes it a significant player in the dating app industry, but its relationship with competitors is unclear. Apple's strict guidelines and user safety concerns pose challenges for dating app developers. To stand out, new apps must offer something unique.

      Facebook plays a significant role in the dating app industry, both as a competitor and a crucial platform for user acquisition due to its vast reach. However, Facebook's relationship with other dating apps is unclear regarding data sharing and usage of the social graph. Apple, on the other hand, poses a challenge for dating app developers due to strict app store guidelines and concerns over user safety. To combat issues like fake profiles and account takeovers, dating apps are implementing two-factor authentication and other security measures. Despite these challenges, the dating app market is saturated, making it essential for new apps to offer something unique to gain approval and stand out. The biggest difference between being a lieutenant and a captain in a startup is the sense of ownership and responsibility, as the captain makes all the final decisions and steers the ship towards its goals.

    • The charm and excitement of building a startupEnjoy the early stages of growth, cherish the unique experience, and involve younger generations for better understanding of demographics.

      Building a startup, especially during its early stages, holds a unique charm and excitement that can be cherished. Jason shared his experience of returning to this phase after going through it before, emphasizing the importance of enjoying the moment since growth and the resulting changes can be challenging. He mentioned that the under-30 employee mark is a special milestone, as managing larger teams and maintaining culture become more difficult. Jason also discussed the importance of involving younger generations, like Gen Z, in the building process to better understand their demographic. While the conversation did touch upon dating, the main focus was on the entrepreneurial journey and the importance of embracing the early stages of growth.

    • Gen Z's preference for social media datingGen Z finds social media apps more appealing for dating due to covert flirtation and natural interaction. Snack addresses this issue with a dynamic platform, but effective communication skills are still necessary.

      Gen Z prefers using social media apps like Snap and Instagram for dating over traditional dating apps like Tinder and Bumble. The reason being, they find covert flirtation and natural interaction more appealing on social media platforms. Snack, a new dating app, was built to address this issue by keeping the content dynamic and continually updated, allowing matches to engage with each other directly. The stigma around men not knowing how to talk to women in the context of dating is a common topic, but it's essential to remember that dating is challenging for everyone, regardless of gender. Dating apps have been successful in helping people get past the initial match stage and making communication easier. However, there's no clear-cut solution or training on how to interact effectively in romantic situations. Ultimately, it's up to individuals to learn and practice effective communication skills.

    • The Complexity of Young Male VirginitySkepticism about data on young male virginity, societal pressures, COVID-19 impact, importance of enjoyable online dating, and unusual increase in reported zero female partners

      The rise in young male virginity, as reported in a 2018 Washington Post trending chart, is a complex issue that may be influenced by various factors including societal pressures and the impact of the COVID-19 pandemic. The speaker expresses skepticism about the accuracy of the data, but acknowledges that people have the right to make personal choices regarding their sexual experiences. The discussion also touches upon the importance of making online dating more enjoyable and less pressured, as evidenced by the increasing popularity of platforms that focus on sharing new content and engaging with users in a more lighthearted way. The speaker also mentions the significant increase in the number of men reporting zero female sex partners since turning 18, from 8% in 2008 to 27% in 2018, which seems unusual and may warrant further investigation. Overall, the conversation highlights the need for a more nuanced understanding of sexuality and dating in the digital age.

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    Immigration, The Trump Interview, Air Taxis in the Bay Area and the Future of Remote Work | E1971

    Immigration, The Trump Interview, Air Taxis in the Bay Area and the Future of Remote Work | E1971

    This Week in Startups is brought to you by…

    LinkedIn Ads. To redeem a $100 LinkedIn ad credit and launch your first campaign, go to http://www.linkedin.com/thisweekinstartups

    Vanta. Compliance and security shouldn't be a deal-breaker for startups to win new business. Vanta makes it easy for companies to get a SOC 2 report fast. TWiST listeners can get $1,000 off for a limited time at http://www.vanta.com/twist

    Lemon.io. Hire pre-vetted remote developers, get 15% off your first 4 weeks of developer time at https://Lemon.io/twist

    *

    Todays show:

    Alex Wilhelm joins Jason to discuss the most incredible new ride Jason has ever seen (9:02), Jason’s recent Donald Trump interview (14:49), JCal becoming a meme (36:34), and more!

    *

    Timestamps:

    (0:00) Jason and Alex kick off the show

    (2:38) Club 33 at Disney.

    (9:02) The most incredible new ride Jason has ever seen.

    (10:43) LinkedIn Ads - Get a $100 LinkedIn ad credit at http://www.linkedin.com/thisweekinstartups

    (14:49) A look at the Donald Trump interview on All In.

    (19:54) Vanta - Get $1000 off your SOC 2 at http://www.vanta.com/twist

    (30:45) Lemon.io - Get 15% off your first 4 weeks of developer time at https://Lemon.io/twist

    (36:34) JCal became a meme!

    (37:15) The gentleman’s RIF and the status of remote workers. (48:26) New air taxi plan from Archer.

    *

    Subscribe to the TWiST newsletter: https://www.ticker.thisweekinstartups.com

    *

    Subscribe to This Week in Startups on Apple: https://rb.gy/v19fcp

    *

    Mentioned on the show:

    Check out the Donald Trump interview: https://www.youtube.com/watch?v=blqIZGXWUpU

    Check out Disney’s Club 33: http://www.disneylandclub33.com/#google_vignette

    Check out Archer: https://news.archer.com/archer-san-francisco-air-mobility-network-connecting-five-locations-across-bay-area-kilroy-oyster-point

    Check out Joby Aviation: https://www.jobyaviation.com/

    Check out Dell article: https://www.reddit.com/r/technology/comments/1dl16s2/nearly_half_of_dell_workers_opt_for_fulltime/

    Check out Athena: https://www.athenago.com/

    *

    Follow Alex:

    X: https://x.com/alex

    LinkedIn: ⁠https://www.linkedin.com/in/alexwilhelm/

    *

    Follow Jason:

    X: https://twitter.com/Jason

    LinkedIn: https://www.linkedin.com/in/jasoncalacanis

    *

    Thank you to our partners:

    (10:43) LinkedIn Ads - Get a $100 LinkedIn ad credit at http://www.linkedin.com/thisweekinstartups

    (19:54) Vanta - Get $1000 off your SOC 2 at http://www.vanta.com/twist

    (30:45) Lemon.io - Get 15% off your first 4 weeks of developer time at https://Lemon.io/twist

    *

    Great 2023 interviews: Steve Huffman, Brian Chesky, Aaron Levie, Sophia Amoruso, Reid Hoffman, Frank Slootman, Billy McFarland

    *

    Check out Jason’s suite of newsletters: https://substack.com/@calacanis

    *

    Follow TWiST:

    Substack: https://twistartups.substack.com

    Twitter: https://twitter.com/TWiStartups

    YouTube: https://www.youtube.com/thisweekin

    Instagram: https://www.instagram.com/thisweekinstartups

    TikTok: https://www.tiktok.com/@thisweekinstartups

    *

    Subscribe to the Founder University Podcast: https://www.founder.university/podcast

    This Week in Startups
    en-usJune 25, 2024

    Start-Up Nation Deep Dive with Dan Senor | E1970

    Start-Up Nation Deep Dive with Dan Senor | E1970

    This Week in Startups is brought to you by…

    DevSquad - Most dev agencies only offer developers. Why? Because product management is hard. Get an entire product team for the cost of one US developer plus 10% off at http://devsquad.com/twist.

    Oracle - Oracle Cloud Infrastructure, or OCI, is a single platform for your infrastructure, database, application development, and AI needs. Take a free test drive of OCI at https://www.oracle.com/twist.

    AssemblyAI - Get maximum value from voice data with AssemblyAI. Build powerful products and features for your end users on the industry’s leading speech-to-text models. Get 100 free hours to start building at https://www.assemblyai.com/twist

    *

    Timestamps:

    (0:00) Dan Senor joins guest host Mark Suster.

    (10:45) DevSquad - Get an entire product team for the cost of one US developer plus 10% off at http://devsquad.com/twist

    (19:28) Oracle - Take a free test drive of OCI at https://www.oracle.com/twist.

    (30:39) AssemblyAI - Maximum value from voice data and AI. Get 100 free hours to start building at https://www.assemblyai.com/twist

    *

    Subscribe to This Week in Startups on Apple: https://rb.gy/v19fcp

    *

    Check out Dan’s podcast “Call Me Back”: https://podcasts.apple.com/ca/podcast/call-me-back-with-dan-senor/id1539292794

    Check out Start-Up Nation Central: https://startupnationcentral.org/

    *

    Follow Dan:

    X: https://x.com/dansenor

    LinkedIn: https://www.linkedin.com/in/dan-senor/

    *

    Follow Mark:

    X: https://twitter.com/msuster

    LinkedIn: https://www.linkedin.com/in/marksuster/

    *

    Thank you to our partners:

    (10:45) DevSquad - Get an entire product team for the cost of one US developer plus 10% off at http://devsquad.com/twist

    (19:28) Oracle - Take a free test drive of OCI at https://www.oracle.com/twist.

    (30:39) AssemblyAI - Maximum value from voice data and AI. Get 100 free hours to start building at https://www.assemblyai.com/twist

    *

    Great 2023 interviews: Steve Huffman, Brian Chesky, Aaron Levie, Sophia Amoruso, Reid Hoffman, Frank Slootman, Billy McFarland

    *

    Check out Jason’s suite of newsletters: https://substack.com/@calacanis

    *

    Follow TWiST:

    Substack: https://twistartups.substack.com

    Twitter: https://twitter.com/TWiStartups

    YouTube: https://www.youtube.com/thisweekin

    Instagram: https://www.instagram.com/thisweekinstartups

    TikTok: https://www.tiktok.com/@thisweekinstartups

    *

    Subscribe to the Founder University Podcast: https://www.founder.university/podcast

    This Week in Startups
    en-usJune 22, 2024

    From the future of flight to brand building, insight from Liquidity Summit 2024 | E1969

    From the future of flight to brand building, insight from Liquidity Summit 2024 | E1969

    This Week in Startups is brought to you by…

    Coda. Coda empowers your startup by bringing words, tables, and teams together. Strategize, plan, and track goals effectively with all your valuable data in one place. Go to https://www.coda.io/twist to get started for FREE and get 6 free months of the Team plan.

    OpenPhone. Create business phone numbers for you and your team that work through an app on your smartphone or desktop. TWiST listeners can get an extra 20% off any plan for your first 6 months at https://www.openphone.com/twist

    Vanta. Compliance and security shouldn't be a deal-breaker for startups to win new business. Vanta makes it easy for companies to get a SOC 2 report fast. TWiST listeners can get $1,000 off for a limited time at http://www.vanta.com/twist

    *

    Todays show:

    Alex leads us into two great talks from Liquidity Summit 2024. First we have Sky Dayton’s “Aviation Safety, Air Taxis and the Future of Flight” (3:28), followed by Mike Jones’ with “Lessons in Brand Building” (24:14)

    *

    Timestamps:

    (0:00) Teaser of both speakers.

    (1:33) Alex kicks off the show.

    (3:28) Sky Dayton’s talk “Aviation Safety, Air Taxis and the Future of Flight”.

    (11:03) Coda - Empower your startup with Coda’s Team plan for free—get 6 months at https://www.Coda.io/twist

    (20:45) OpenPhone - Get 20% off your first six months at https://www.openphone.com/twist

    (24:14) Mike Jones’ talk “Lessons in Brand Building”

    (30:17) Vanta - Get $1000 off your SOC 2 at http://www.vanta.com/twist

    (44:30) Wrap up with Alex.

    *

    Subscribe to the TWiST newsletter: https://www.ticker.thisweekinstartups.com

    *

    Subscribe to This Week in Startups on Apple: https://rb.gy/v19fcp

    *

    Check out Science Inc.: https://www.science-inc.com/

    Check out Joby Aviation: https://www.jobyaviation.com/

    *

    Follow Sky:

    X: https://x.com/skydayton

    LinkedIn: https://www.linkedin.com/in/skydayton/

    *

    Follow Mike:

    X: https://x.com/mjones

    LinkedIn: https://www.linkedin.com/in/mjones/

    *

    Follow Alex:

    X: https://x.com/alex

    LinkedIn: ⁠https://www.linkedin.com/in/alexwilhelm/

    *

    Follow Jason:

    X: https://twitter.com/Jason

    LinkedIn: https://www.linkedin.com/in/jasoncalacanis

    *

    Thank you to our partners:

    (11:03) Coda - Empower your startup with Coda’s Team plan for free—get 6 months at https://www.Coda.io/twist

    (20:45) OpenPhone - Get 20% off your first six months at https://www.openphone.com/twist

    (30:17) Vanta - Get $1000 off your SOC 2 at http://www.vanta.com/twist

    *

    Great 2023 interviews: Steve Huffman, Brian Chesky, Aaron Levie, Sophia Amoruso, Reid Hoffman, Frank Slootman, Billy McFarland

    *

    Check out Jason’s suite of newsletters: https://substack.com/@calacanis

    *

    Follow TWiST:

    Substack: https://twistartups.substack.com

    Twitter: https://twitter.com/TWiStartups

    YouTube: https://www.youtube.com/thisweekin

    Instagram: https://www.instagram.com/thisweekinstartups

    TikTok: https://www.tiktok.com/@thisweekinstartups

    *

    Subscribe to the Founder University Podcast: https://www.founder.university/podcast

    This Week in Startups
    en-usJune 20, 2024

    Nvidia tops Microsoft, FTC sues Adobe, weight loss startups, and more! | E1968

    Nvidia tops Microsoft, FTC sues Adobe, weight loss startups, and more! | E1968

    This Week in Startups is brought to you by…

    Vanta. Compliance and security shouldn't be a deal-breaker for startups to win new business. Vanta makes it easy for companies to get a SOC 2 report fast. TWiST listeners can get $1,000 off for a limited time at http://www.vanta.com/twist

    .Tech Domains - Don’t miss our “Jam Session with JCal” contest, coming soon! To apply and get more details go to https://jamwithjcal.tech brought to you by .tech domains.

    Lemon.io - Hire pre-vetted remote developers, get 15% off your first 4 weeks of developer time at https://Lemon.io/twist

    *

    Todays show:

    Alex Wilhelm joins Jason to discuss Nvidia's rise as the most valuable company (2:34), the GLP-1 phenomenon (11:50), the FTC suing Adobe (34:21), new TWIST500 companies (47:09), and more!

    *

    Timestamps:

    (0:00) Jason and Alex kick off the show

    (2:34) Nvidia's rise as the most valuable company

    (10:58) Vanta - Get $1000 off your SOC 2 at http://www.vanta.com/twist

    (11:50) Eli Lilly and the GLP-1 Phenomenon

    (23:42) .Tech Domains - Apply for the Jam Session with JCal contest today at https://jamwithjcal.tech

    (25:08) Telehealth and its future

    (33:00) Lemon.io - Get 15% off your first 4 weeks of developer time at https://Lemon.io/twist

    (34:21) FTC sues Adobe

    (47:09) New TWIST500 Companies

    (1:18:22) Would Amazon buy TikTok?

    *

    Subscribe to the TWiST newsletter: https://www.ticker.thisweekinstartups.com

    *

    Subscribe to This Week in Startups on Apple: https://rb.gy/v19fcp

    *

    Mentioned on the show:

    https://companiesmarketcap.com

    https://www.wsj.com/health/pharma/david-ricks-eli-lilly-ceo-a67f90d7

    https://www.ftc.gov/news-events/news/press-releases/2024/06/ftc-takes-action-against-adobe-executives-hiding-fees-preventing-consumers-easily-cancelling

    https://news.adobe.com/news/news-details/2024/Adobes-Statement-Regarding-Federal-Trade-Commission-Complaint/default.aspx

    https://www.justice.gov/opa/pr/united-states-files-complaint-against-adobe-and-two-adobe-executives-alleged-violations

    https://www.justice.gov/opa/media/1356176/dl?inline

    https://www.sec.gov/Archives/edgar/data/1997859/000119312524162032/d396527ds1a.htm

    https://www.color.com/blog/colors-copilot-and-partnership-with-openai

    https://leginfo.legislature.ca.gov/faces/billTextClient.xhtml?bill_id=202120220AB390

    https://frame.work

    https://creators.wattpad.com

    https://www.royalroad.com/home

    https://www.ft.com/content/e33cb565-6d44-4f9a-9105-f3afc03aa732

    *

    New TWIST500 companies:

    https://albedo.com

    https://www.dawnaerospace.com

    https://about.webtoon.com

    https://www.spacex.com

    https://www.color.com

    https://www.biltrewards.com

    https://sakana.ai

    *

    Follow Alex:

    X: https://x.com/alex

    LinkedIn: ⁠https://www.linkedin.com/in/alexwilhelm/

    *

    Follow Jason:

    X: https://twitter.com/Jason

    LinkedIn: https://www.linkedin.com/in/jasoncalacanis

    *

    Thank you to our partners:

    (11:58) Vanta - Get $1000 off your SOC 2 at http://www.vanta.com/twist

    (23:42) .Tech Domains - Apply for the Jam Session with JCal contest today at https://jamwithjcal.tech

    (33:00) Lemon.io - Get 15% off your first 4 weeks of developer time at https://Lemon.io/twist

    *

    Great 2023 interviews: Steve Huffman, Brian Chesky, Aaron Levie, Sophia Amoruso, Reid Hoffman, Frank Slootman, Billy McFarland

    *

    Check out Jason’s suite of newsletters: https://substack.com/@calacanis

    *

    Follow TWiST:

    Substack: https://twistartups.substack.com

    Twitter: https://twitter.com/TWiStartups

    YouTube: https://www.youtube.com/thisweekin

    Instagram: https://www.instagram.com/thisweekinstartups

    TikTok: https://www.tiktok.com/@thisweekinstartups

    *

    Subscribe to the Founder University Podcast: https://www.founder.university/podcast

    This Week in Startups
    en-usJune 19, 2024

    Woke Google Maps, how Wells Fargo is losing money on fintech, and the global AI race | E1967

    Woke Google Maps, how Wells Fargo is losing money on fintech, and the global AI race | E1967

    This Week in Startups is brought to you by…

    Squarespace. Turn your idea into a new website! Go to http://www.Squarespace.com/TWIST for a free trial. When you’re ready to launch, use offer code TWIST to save 10% off your first purchase of a website or domain.

    LinkedIn Ads. To redeem a $100 LinkedIn ad credit and launch your first campaign, go to http://www.linkedin.com/thisweekinstartups

    Mercury. With Mercury, you can simplify your financial operations with banking and software that power your critical financial workflows, all within the one thing every business needs, a bank account. And with new bill pay and accounting integrations, you can pay bills faster and stay in control of company spend. Apply in minutes at ⁠https://www.Mercury.com

    *

    Todays show:

    Alex Wilhelm joins Jason to discuss woke Google Maps (1:57), Bilt & Wells Fargo dynamics (16:20), AI progress in China and Japan (32:00), and more!

    *

    Timestamps:

    (0:00) Jason and Alex kick off the show

    (1:57) Woke Google Maps

    (9:44) Squarespace - Use offer code TWIST to save 10% off your first purchase of a website or domain at http://www.Squarespace.com/TWIST

    (16:20) Bilt and Wells Fargo fintech dynamics

    (17:00) CNBC interview with Bilt founder Ankur Jain

    (25:50) LinkedIn Ads - Get a $100 LinkedIn ad credit at http://www.linkedin.com/thisweekinstartups

    (32:00) AI progress in China and Japan

    (39:41 ) Mercury - Join 200K startups who use Mercury to operate at their best at http://www.mercury.com

    (45:09) Defining AGI and its implications

    (49:06) McDonald's AI ordering systems and their challenges

    (1:04:37) Audience question on EU's AI Act and its impact on startups

    *

    Subscribe to the TWiST newsletter: https://www.ticker.thisweekinstartups.com

    *

    Subscribe to This Week in Startups on Apple: https://rb.gy/v19fcp

    *

    Mentioned on the show:

    https://www.ft.com/content/357f3c68-b866-4c2e-b678-0d075051a260

    https://www.theinformation.com/articles/openais-japanese-rival-gets-1-billion-valuation-from-silicon-valley-investors

    *

    Follow Alex:

    X: https://x.com/alex

    LinkedIn: ⁠https://www.linkedin.com/in/alexwilhelm/

    *

    Follow Jason:

    X: https://twitter.com/Jason

    LinkedIn: https://www.linkedin.com/in/jasoncalacanis

    *

    Thank you to our partners:

    (9:44) Squarespace - Use offer code TWIST to save 10% off your first purchase of a website or domain at http://www.Squarespace.com/TWIST

    (25:50) LinkedIn Ads - Get a $100 LinkedIn ad credit at http://www.linkedin.com/thisweekinstartups

    (39:41 ) Mercury - Join 200K startups who use Mercury to operate at their best at http://www.mercury.com

    *

    Great 2023 interviews: Steve Huffman, Brian Chesky, Aaron Levie, Sophia Amoruso, Reid Hoffman, Frank Slootman, Billy McFarland

    *

    Check out Jason’s suite of newsletters: https://substack.com/@calacanis

    *

    Follow TWiST:

    Substack: https://twistartups.substack.com

    Twitter: https://twitter.com/TWiStartups

    YouTube: https://www.youtube.com/thisweekin

    Instagram: https://www.instagram.com/thisweekinstartups

    TikTok: https://www.tiktok.com/@thisweekinstartups

    *

    Subscribe to the Founder University Podcast: https://www.founder.university/podcast

    This Week in Startups
    en-usJune 17, 2024

    Lessons in Unreasonable Hospitality with Will Guidara | E1966

    Lessons in Unreasonable Hospitality with Will Guidara | E1966

    This Week in Startups is brought to you by…

    Oracle - Oracle Cloud Infrastructure, or OCI, is a single platform for your infrastructure, database, application development, and AI needs. Take a free test drive of OCI at https://www.oracle.com/twist.

    DevSquad - Most dev agencies only offer developers. Why? Because product management is hard. Get an entire product team for the cost of one US developer plus 10% off at http://www.devsquad.com/twist.

    LinkedIn Ads - To redeem a $100 LinkedIn ad credit and launch your first campaign, go to http://www.linkedin.com/thisweekinstartups

    *

    Todays show:

    Will Guidara joins Jason to discuss the book Unreasonable Hospitality and how it relates to all businesses including startups (3:44), Will’s annual “The Welcome Conference” in NY (14:32), how the show The Bear lifted Will’s ‘NY street hotdog’ story and made it their own - which then led to his involvement with future seasons (36:19), and more!

    *

    Timestamps:

    (0:00) Will Guidara of Unreasonable Hospitality joins Jason.

    (3:44) Important premises from the book Unreasonable Hospitality and how it relates to all businesses including startups.

    (6:26) Will explains how it felt to see parts from his book appear on the hit show The Bear.

    (8:13) Iconic examples of hospitality and how it can turn customers into advocates for your brand.

    (10:04) Oracle - Take a free test drive of OCI at https://www.oracle.com/twist.

    (11:08) Powerful examples of going above and beyond for your customer.

    (14:32) Will’s annual “The Welcome Conference” in NY.

    (20:57) DevSquad - Get an entire product team for the cost of one US developer plus 10% off at http://www.devsquad.com/twist

    (22:13) Jason shares an anecdote of how he helps others.

    (24:17) Will and Jason riff on interesting examples of unreasonable hospitality, including one that should exist for airplane passengers.

    (30:44) LinkedIn Ads - Get a $100 LinkedIn ad credit at http://www.linkedin.com/thisweekinstartups

    (32:12) A perspective shift that changes the value of call centers.

    (36:03) How the show The Bear lifted Will’s ‘NY street hotdog’ story and made it their own - leading to his involvement for future seasons.

    (40:21) Will feels that The Bear was able to craft and articulate his message spot on in one of their best episodes.

    (42:22) How to gain from the addictive personality traits in the restaurant business.

    (51:15) The “Chicken for Two” at the NoMad hotel.

    (53:31) Breaking down the state of tipping culture and how its removal from Eleven Madison Park was highly successful.

    *

    Subscribe to This Week in Startups on Apple: https://rb.gy/v19fcp

    *

    Check out Unreasonable Hospitality: https://www.unreasonablehospitality.com/

    Sign up for Will’s newsletter: https://www.unreasonablehospitality.com/newsletter

    Check out “The Welcome Conference”: https://www.thewelcomeconference.com/

    Check out Will’s hospitality agency “Thank You”: https://www.thankyou.nyc/

    *

    Follow Will:

    X: https://x.com/wguidara

    LinkedIn: https://www.linkedin.com/in/willguidara/

    *

    Follow Jason:

    X: https://twitter.com/Jason

    LinkedIn: https://www.linkedin.com/in/jasoncalacanis

    *

    Thank you to our partners:

    (10:04) Oracle - Take a free test drive of OCI at https://www.oracle.com/twist.

    (20:57) DevSquad - Get an entire product team for the cost of one US developer plus 10% off at http://www.devsquad.com/twist

    (30:44) LinkedIn Ads - Get a $100 LinkedIn ad credit at http://www.linkedin.com/thisweekinstartups

    *

    Great 2023 interviews: Steve Huffman, Brian Chesky, Aaron Levie, Sophia Amoruso, Reid Hoffman, Frank Slootman, Billy McFarland

    *

    Check out Jason’s suite of newsletters: https://substack.com/@calacanis

    *

    Follow TWiST:

    Substack: https://twistartups.substack.com

    Twitter: https://twitter.com/TWiStartups

    YouTube: https://www.youtube.com/thisweekin

    Instagram: https://www.instagram.com/thisweekinstartups

    TikTok: https://www.tiktok.com/@thisweekinstartups

    *

    Subscribe to the Founder University Podcast: https://www.founder.university/podcast

    This Week in Startups
    en-usJune 14, 2024

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    “Start with the steps you don't want to take. -David White”

    “People often get caught up in jumping to something without really knowing why it matters to them or what's important to them.”

    Kirsty Maynor is a change expert and the author of the recently released book, "Untangled: A Practical and Inspirational Guide to Change You Choose and Change You Don't". She’s an expert in helping individuals navigate and master both chosen and thrust-upon changes in life. Despite working in change management for 25 years, Kirsty faced a challenge in 2008 when she unexpectedly lost her job. This experience led her to reassess her approach to change and discover the true essence of making lasting life changes.

    Kirsty’s message is about reflecting on her own missteps and facing the reality of her situation, she advises the importance of adapting to life changes without being overly prescriptive. It’s also important to have the need for intention, courage, and continuous steps forward, regardless of the prescribed sequence.

    Experimenting and adapting an entrepreneurial mindset when navigating change means you’re trying different approaches, learning from failures, and being adaptable. Drawing parallels between personal change and entrepreneurial endeavors. Untangling the inherent messiness of life involves recognizing and embracing imperfections. The goal is not to achieve perfect order but to pull threads apart, allowing you to weave your chosen aspects into a meaningful future.

    It’s significant to have clarity in navigating change, stating that, having a clear understanding of your core values and intentions is crucial. You have to recognize the messiness, experiment, and fail fast to be resilient and adaptable.

    Check out Kirsty’s book Untangled. You can find at untangledbook.com or on Amazon.

    To get tips, tools, resources and a bit of flavor of the change with Kirsty Maynor, visit her website: KirstyMaynor.com.

    Raymond Aaron has shared his vision and wisdom on radio and television programs for over 40 years. He is the author of over 100 books, including Branding Small Business For Dummies, Double Your Income Doing What You Love, Canadian best-seller Chicken Soup for the Canadian Soul, and he co-authored the New York Times best-seller Chicken Soup for the Parent’s Soul. Raymond’s latest, co-authored book is The AI Millionaire’s Path: Discover How ChatGPT‐Written Books Become Bestsellers and How They Can Make You a Millionaire Author!.

     

    www.Aaron.com

    Approval and Attention Seeking: Looking Outside of You To Feel Good Enough

    Approval and Attention Seeking: Looking Outside of You To Feel Good Enough

    As children, our sense of worthiness hinges on the approval, attention, validation, and protection of others. When we do not receive the consistent, maternal warmth every child needs to develop the psychological sense that we are enough, we matter, and that we are good, and acceptable even when we make a mistake or do not always behave as our parents prefer, this mystical connection to the self is fractured. 

    In this space, our survival brain and even the root chakra, operate from a place of survival. Rather than live from our hearts, embracing ourselves as works in progress, without self loathing and internal self-abuse, we develop hypervigilance codependency traits and are soaked in insecure attachment issues. All these effects are normal, considering being raised to feel alone, invisible, abandoned, and detached from the authentic self. 

    On the road to personal development, spiritual healing, and living an authentic life, all serious truth seekers find themselves questioning the thoughts, emotions, patterns, and behaviors that inhibit their spiritual growth. If you are here, and you are learning to become more objective about how you show up in the world, that's incredible. It may also be painful. However, to grow we must all confront what we feel, why we feel what we feel, and how the past organically recreates itself in our future, all outside conscious awareness. In this episode, Lisa A. Romano will help you explore how you show up in the world and reveal signs that indicate you might be stuck, living out unhealed childhood patterns by seeking approval and attention outside of yourself. Awareness is necessary for spiritual healing, personal growth, and living a conscious, authentic life, so buckle in Dear Ones. 

    Lisa has created a private Membership for those who are ready to ascend the patterns of the past and who understand that real healing can only happen at the subconscious level. Join Lisa and her healing private community here.

    https://www.lisaaromano.com/bwm