#154 Providing good customer service doesn’t mean you have to be at the whim of every client request or that the client is always right. In fact, if you do that, your business will suffer. Find out why people pleasing is bad for your creative business.
#172 Shannon Mattern of Web Designer Academy talks about how personal discoveries and coaching helped her stop undercharging and overdelivering and actually create a more enjoyable, profitable web design business.
#171 There are so many places where you can find clients who need your accessibility services. Many of them are already knowledgeable about accessibility and understand they need it and are even easy to find.
#168 Accessibility company Level Access has warned against website accessibility overlays in the past. So it shocked the accessibility industry when they announced plans to acquire UserWay, known for its overlay. Find out what this potentially means for the industry.
#167 Get the scoop about what happened with Adobe acquiring Figma and what it means for designers.
#166 Thinking about sending a client a gift? Find out what to consider before sending a gift to a client, when to send a gift, what to send clients as a gift and more.
#165 APCA calculates contrast differently from WCAG and is expected to be part of WCAG 3. Find out from APCA creator Andrew Somers the problem with WCAG contrast ratios, why APCA is more accurate and how you can make your colors more accessible.
#164 One way to make your documents and website content more accessible is to use an accessible heading structure. Find out some common mistakes when styling headings, easy, actionable tips for how to create accessible headings and tools to check them.
#163 Chris Hinds of Equalize Digital shares their story of going from generalist designers to web accessibility specialists, giving them clarity and a competitive edge, winning clients more easily, improving their processes and making marketing efforts easier.
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