Technology’s Upheaval of the Energy Market with CEO of Energy Ogre, Jesson Bradshaw #29

In the Western world we often take for granted how seamlessly much of our healthcare links through technology when compared to areas in greater need of medical assistance.

Simprints is an NGO transforming the fight against poverty, and its CEO - Toby Norman - exudes an infectious passion for improving the lives of the 2.1m patients they’ve helped to date.

Join us on Tied Together to learn how technology is increasing transparency, speed and efficiency in rolling out global health campaigns.

This episode of Tied Together covers:

• The core mission behind Simprints
• How they use unique biometric identifiers in place of traditional ID
• The accelerated frontline response achieved by their technology’s efficiency
• Tackling the challenge of data security, privacy and stigma
• Transparency in how charitable donations are used

Links and references: https://bit.ly/3jAo8bD

Just 5 years ago, UX sounded like medical photography to the uninitiated - now for those within the profession like Helena Hill, it’s an indispensable tool with a myriad of disciplines.

We bring Helena, a keynote speaker who runs her own consulting firm, onto Tied Together this week to share how the industry has progressed from simple web & mobile design into an asset that’s now integral to any business looking to offer a top tier customer experience.

This episode of Tied Together covers:

• The shifting perception of user experience in recent years
• UX’s many disciplines, and the increase in specialism
• Future trends in the space, from big screen optimisation to design-led approaches to UX
• Routes into the industry, and which qualifications are best suited to a UX career

Links and references: https://bit.ly/3jAo8bD

Finding the best talent is hard to come by at the moment. As a specialist in building high-performing software teams, Beata Green can break down why.

As Commercial Director of HeadChannel for 12 years, she’s well versed in understanding a team’s needs and maximising their potential. Beata chats with Richard Bundock on Tied Together this week around what’s causing this talent shortage, and how you can overcome it.

This episode of Tied Together covers:

• Beata’s background and path into the tech industry
• The main accelerators of the talent shortage we’re seeing
• Flexibility as an imperative part of any role in today’s market
• Tips on retaining and engaging your existing talent
• How to maximise your team’s potential when home working

Links and references: https://bit.ly/3jAo8bD

2020 presented a huge challenge for air travel, perhaps more than most. But where we saw other sectors finally catching up with their technology, aviation has always seen its tech evolving.

With a 30+ year career in air travel, spanning BA and Qatar Airways among many, Simon Talling-Smith is in a perfect position to observe the industry’s digital advancements.

In Tied Together this week, Simon shares the gradual development of the sector, whether we’ll return to a pre-pandemic experience, and the interoperable & sustainable future of air travel.

This episode of Tied Together covers:

• The newest technologies in the airline industry, from facial recognition to back-end processing systems
• How end-to-end maintenance systems are some of the most vital aspects of aeroplane safety
• Unifying standards internationally to achieve greater interoperability
• Whether we’ll return to pre-2020 in terms of customer quantity, flight cost and more

Links and references: https://bit.ly/3jAo8bD

2020 may have changed the events space forever, but the technology at the forefront of the new age of virtual events has been a long time coming.

Developing their platform since 2008, Social27’s offering has the ingenuity to fulfil the needs of customers like Microsoft, SugarCRM, and facilitating COP26’s complex needs in 2021.

Discover from their CEO, Ike Singh Kehal, how their use of machine learning is tailoring experiences to attendees, the potential for this to create more engaging experiences, and why the bane of digital events - the dreaded Zoom Fatigue - might not actually exist…

This episode of Tied Together covers:

• Social27’s essential role in facilitating COP26, managing the needs of over 2,000 attendee types
• The real underlying issue behind what we dismiss as ‘Zoom Fatigue’
• How machine learning can streamline events and connect attendees, leaving more time for engaging, constructive content
• Differing responses to the technology facilitating online & hybrid events
• The future of events, and integration with the Metaverse

Links and references: https://bit.ly/3jAo8bD

Product feedback is an indispensable tool for Product Managers, so the power that digital tools are providing to capture that feedback shouldn’t be overlooked.

UserVoice is a platform looking to hone in on the customer experience, and their CEO Matt Young is steadfast in his commitment to prioritising and streamlining the feedback capture.

Matt joins us on Tied Together to discuss how digital tools help filter and analyse feedback, how to integrate software most effectively, and the connected future of Product Management tools.

This episode of Tied Together covers:

• Breaking down silos and sharing relevant information throughout a business
• How digital tools are enabling more accurate, relevant analysis of customer feedback
• Keeping feedback capture tools readily available to solve customer issues
• The future of Product Management
• Tackling the core issue of validating the problem you’re solving

Links and references: https://bit.ly/3jAo8bD

Online learning has been turned upside down over the past few years, and with an abundance of content it takes special systems to incite active, engaging learning.

Eduflow is a powerful platform to manage social learning at scale, and their CEO - David Kofoed Wind - is the bright mind heading up their desire to harness the power of social motivation.

In this week’s Tied Together, David shares the LMS platforms take on providing a unique learning experience that’s useful in schools and businesses alike.

This episode of Tied Together covers:

• How Eduflow’s near-universal appeal broadened their customer base
• Incorporating social, active and collaborative features to engage students
• The evolution of Massively Open Online Courses
• Demand for greater integration between tools

Links and references: https://bit.ly/3jAo8bD

The innovation we see in systems permeating every industry so often originates with the manufacturing sector, and Fulcrum are pushing their clients to achieve more through their ERP offering.

Their Founder & CEO, Sunny Han, is bringing digitisation and acceleration to Fulcrum’s customers. We chat to Sunny on the latest episode of Tied Together to hear how he sees the parallels between machine learning and human intuition, their ambitions to connect businesses together, and the power of system integration.

This episode of Tied Together covers:

• Trust in intuition, and how machine learning algorithms follow similar principles
• Fulcrum’s approach to understanding the end user & customer’s needs
• The future potential for Fulcrum to link an entire supply chain
• Why bespoke solutions might not always be better for the user
• The power of integrating with other, purpose-built systems

Links and references: https://bit.ly/3jAo8bD

As the hospitality industry continues to find its feet again after a tough two years, there’s a lot of solutions that technology can offer to help them work at their very best - namely OpsAnalitica.

Their Founder, Thomas Yionoulis, has an incredibly rich and varied career path taking him from a budding standup comedian to creating Quiznos’ audit software to uphold standards across their 5,000 locations at the time.

Katrina Logie talks with Thomas about the potential gains that technology can bring to the sector, how they design UX to cater to busy hospitality staff, and the future prospect of combining staff, robots, sensors and real time data.

This episode of Tied Together covers:

• Tommy’s illustrious path to founding OpsAnalitica
• The ability to break goals into small steps, and how it translates into their platform
• How customers are expanding the system’s functionality
• Benefits of handling the backend yourself as opposed to cloud services like Azure & AWS
• Technology’s role in the operations side of hospitality

Links and references: https://bit.ly/3jAo8bD

On Tied Together we’re always looking at the future of digital, and one of the most unique implementations of Artificial Intelligence might come from an unexpected source - psychics.

We’re joined by Raven Storm, an expert in extrasensory perception (ESP), whose work with AI is making readings more accessible to us at home. Raven shares all, from the prospect of new, novel expressions of our aura in the Metaverse, to creating the ‘Uber for Psychics’.

This episode of Tied Together covers:

• How technology has developed since its early adoption in psychic readings
• The microservices architecture behind Raven’s psychic database
• Accessing wider markets through social media integration
• Potential enhancement of the Metaverse interface through innovative representations of ‘aura’

Links and references: https://bit.ly/3tWYSlV