The Method Behind the Madness of Launching a Firm

The tables are turned as CPA Life producer Justin Grant takes the role of host to interview John Randolph, founder and principal of Benaiah Consulting Group—not just your regular host!—on Episode 32. John delves into his history in the recruiting and accounting space and the lessons he’s learned from his vast and diverse experience: the importance of finding a niche, the role of private equity in firm growth, the impact of company culture on the employee experience, and more. Through it all, John stresses that the niche he has determined is best for him and Benaiah is serving small, local CPA firms, because the passion he has for helping those firms succeed is something that can’t be duplicated.

Get the full show notes and more resources at CPALifePodcast.com

Marcus Mire is the founder of Mire Group CPAs and the host of the Make It Count podcast. He joins John Randolph for Episode 31 of CPA Life to discuss the impact of cloud accounting on his accounting practice, the effect of COVID-19 on firm operations, and more. Marcus shares his advice for new firm owners and talks about the growth and core values of the Mire Group, exploring the transition to a subscription-based model, community involvement, and the role of faith-based leadership.

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John Randolph finishes his conversation with Accounting Today Top 100 influencer Randy Crabtree on Episode 30 of CPA Life, where they discuss non-traditional leadership in remote, but also in-office culture, the importance of building relationships, and of making your people understand you care about them as human beings. They both into the financial advantage imparted by low turnover due to healthy employee work-life balance and the power of saying “no.” They round out their chat by discussing the benefits to firm leaders of letting others do the things you do best, while leaders stay in their lanes, out of the way.

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Randy Crabtree is an Accounting Today Top 100 Influencer, the co-founder of Tri-Merit Specialty Tax, and the host of The Unique CPA podcast. On part one of a two part conversation, he joins John Randolph on Episode 29 of CPA Life to talk about the benefits of a niche focus within a firm and the good that comes from being intentional in creating a place people want to work. Related to these elements are allowing remote work, using value-based billing, and maintaining a strong company culture during a firm’s growth—one that makes people feel valued and like more than just a cog in a wheel.

Get the full show notes and more resources at CPALifePodcast.com

Mike Payne of BOSS Advisors rejoins host John Randolph for part two of their conversation about building a modern CPA firm on Episode 28 of CPA Life. They pick up on their discussion of how BOSS is breaking the traditional firm mold through a subscription-based pricing model, prioritizing employees over billable hours, and more. Mike details practical strategies for attracting and retaining top talent, delighting clients with proactive service, and creating a culture of open communication. In an episode full of actionable tips for firm owners looking to transform their own organizations, John backs Mike’s insights up with his perspective as a consumer of CPA services and they both agree on the importance of making sure you are keeping your “internal customers”—your employees—happy.

Get the full show notes and more resources at CPALifePodcast.com

Mike Payne, founder and CEO of BOSS Advisors, had an atypical path into his career as he holds both a CPA license and is a member of the State Bar of Arizona. On Episode 27 of CPA Life, Mike talks to John Randolph about his unique educational journey, and his experience working at a Big Four firm, before striking out on his own. Mike had a number of experiences that highlighted the need for change in public accounting, and he has built a firm focused on client service, that breaks from the traditional billable hours model. Part 1 of this conversation offers practical guidance and inspiration for anyone seeking to strike out on their own and build their own firm that does things better.

Get the full show notes and more resources at CPALifePodcast.com

Episode 26 is the second of a two part episode of CPA Life, and Henry Huie rejoins John Randolph to talk about his new firm and its subscription model where clients pay for ongoing advice rather than billable hours. A focus on building deeper client relationships puts the value in “value billing,” and empowers clients to ask for the help they need without worrying about fees. Further, by leveraging technology, Henry’s ideas represent a way for firms to beat the staffing shortage as a job in accounting with fewer hours, better pay and more meaningful relationships is sure to attract far more talent than the same old, legacy firm attitude.

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In another two part special episode of CPA Life, John Randolph interviews Henry Huie about his journey from working long hours at top 25 firms to opening his own practice, Chrome Accounting, in October, 2023. Henry shares some of the lessons he’s already learned, like thorough planning, having enough savings so you need not take on undesirable clients, and niching down your services. Henry prepared methodically over a year before launching his firm, during which time Henry learned practical tips for working remotely efficiently using tools like Loom. Henry’s advice on networking, providing value to clients, and avoiding common pitfalls of being a new business owner will prove invaluable to every listener.

Get the full show notes and more resources at CPALifePodcast.com

Episode 24 is a CPA Life Rewind, where we look back on a topic relevant to the accounting world right now. Today, having just gotten through another fall busy season, we feature John Randolph's conversation with John Mark Prewitt, Managing Member at Cohesion Companies, which he founded over a decade ago. John Mark's experience in the Big Four led him to choosing a radically different approach to running his own firm, with a strong focus on work-life balance and low employee turnover, thanks to Cohesion's flat fee model, focus on client service, and emphasis on communication and growth opportunities for employees. As a result, Cohesion was recognized by Accounting Today as a top firm to work for in 2022. This Rewind episode is chock full of insights on how your firm can do the same!

Get the full show notes and more resources at CPALifePodcast.com

Tired of endless 80-hour weeks? Chris Vanover, President and Chief Auditor at AuditClub, talks to John Randolph about AuditClub’s subscription model which aims to give firms flexible access to audit experts on demand. Listen in to learn how AuditClub’s transparent bonus system and sustainable four-day workweek attracts top talent while prioritizing work-life balance. Chris also reveals how AuditClub is designed to meet the audit needs of sole practitioners and top ten firms alike.

Get the full show notes and more resources at CPALifePodcast.com