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    This entrepreneur is a presenter on BBC 1 but still struggles getting customers

    enAugust 26, 2024
    What challenges do business owners commonly face?
    How much revenue does Robin generate monthly?
    What is Robin's goal for his joinery business?
    Why is a positive mindset important according to Henry Ford?
    What strategies can improve cash flow for businesses?

    Podcast Summary

    • Business Challenges, OverheadsUnderstanding overheads is crucial for business owners to know their actual profits, as a significant portion of revenue goes towards covering these costs, leaving less for personal income.

      Growing a business involves overcoming various challenges, such as recruiting skilled staff, managing output and morale, and ensuring timely payments from clients. Robin, a business owner in the joinery and metal fabrication industry, shared his experiences of dealing with these issues while generating revenue of 40-150,000 pounds per month. The business landscape can be unpredictable, with unexpected costs and cash flow pressures, making it crucial for business owners to be aware of their actual profits after accounting for expenses. James Sinclair, the podcast host, emphasized the importance of understanding that a significant portion of revenue goes towards overheads, leaving a smaller amount for the business owner's pocket. To add an engaging element to their podcast, they introduced a new segment called "Interesting Fact or Quote of the Week," where they share intriguing facts or quotes and invite listeners to share their own in the comments.

    • Mindset of Successful Business OwnersSuccessful business owners have a positive mindset, set ambitious goals, manage cash flow, win work, network, plan for expansion, and invest in training the next generation.

      The UK government collects an impressive amount of revenue, with individuals contributing an average of 17,000 pounds per person per year, totaling 1.2 trillion pounds. Henry Ford's quote, "Whether you think you can or you think you can't, either way, you're usually right," highlights the importance of having a positive mindset. During the discussion, Robin, a successful business owner, shared his aspirational goal for his joinery business to become efficient, slick, and profitable, with a net profit of approximately 28%. He spends his time managing cash flow, winning work, networking, and planning for expansion. Robin also emphasized the importance of training the next generation of entrepreneurs and is passionate about his causes. The discussion concluded with an invitation for business owners to attend an event where Robin would share his knowledge on growing businesses.

    • Identifying strengths, focusing on passionsIdentifying your strengths and focusing on your passions can lead to significant growth and success in business. Learn to say no to projects that don't align with your vision and charge the right price for your work. Build a team of skilled professionals and evolve your role in the business as it grows.

      Identifying your strengths and focusing on what you're passionate about can lead to significant growth and success in business. The interviewee shared how he started as a design technology teacher and later transitioned into joinery work as a side hustle due to its financial potential. He learned valuable skills in project management and eventually turned it into a full-time business. The key to his success was learning to say no to projects that didn't align with his vision and charging the right price for his work. He also emphasized the importance of having a team of skilled professionals, such as an architect, to help bridge gaps and ensure the success of the project. The business evolved from a technician-led operation to a more managerial role for the interviewee, who is now the MD, with an income generator role for himself. The business has grown through a combination of word of mouth and targeted marketing, with a focus on high-end clients. The interviewee's story highlights the importance of identifying your role in the business and focusing on your strengths to build a successful enterprise.

    • Personal brand and reputable organizationsLeveraging a strong personal brand and reputable organizations can significantly boost a business's credibility and growth. Opinions and endorsements from established figures or organizations, even if unrelated, can increase trust and value.

      Having a strong personal brand and associations with reputable organizations, like the BBC in this case, can significantly boost a business's credibility and growth. The speaker, Robin, shared his experience of starting a bespoke joinery business just three years ago and how he overcame his fear of hiring employees to focus on management and growth. He also mentioned his other income streams as a television presenter, including shows on BBC One and Two. However, he acknowledged that he could have leveraged his BBC association more to promote his business. The concept of risk reversal was introduced, explaining how people trust and value opinions or endorsements from established figures or organizations, even if the core offerings are unrelated. The example of Stephen Bartlett, a CEO with a successful podcast, was given to illustrate this point further. Overall, the discussion emphasized the importance of building a strong personal brand and utilizing it to gain credibility and attract more opportunities.

    • Personal branding and cash flow optimizationLeveraging multiple platforms to build personal brand increases credibility, monetizing personal brand and optimizing cash flow can lead to improved opportunities and success.

      Leveraging multiple platforms to share your expertise and build your personal brand can significantly increase your credibility and competitive advantage. The written word, such as blogging or writing for publications, can complement your TV appearances and give you a stronger presence online. Reaching out to an agent or using invoice financing are potential ways to monetize your personal brand and improve cash flow. Additionally, offering discounts to clients who pay upfront or on time can help improve cash flow and build stronger relationships. By presenting these incentives as a value-add, you may find that a significant number of clients are willing to take advantage of them. Overall, investing time and effort into building your personal brand and optimizing your cash flow can lead to increased opportunities and success.

    • Large company relationships, Staff managementUnderstanding financial motivations of large companies and building personal relationships can lead to better payment terms and increased business opportunities. Inconsistent staff output and morale require optimization of quiet periods, personal branding, and incentives to maintain productivity.

      Effective communication and building personal relationships with key decision-makers in large companies can lead to better payment terms and increased business opportunities. The speaker shared his experiences of working with IKEA and Fiat, highlighting the importance of understanding the financial motivations of these companies and being creative in proposing payment solutions. He emphasized the value of face-to-face meetings and emotional intelligence in establishing trust and fostering long-term business relationships. Another key topic that emerged during the discussion was the challenge of managing staff output and morale in a growing business. The speaker shared his observations of the inconsistency between expected and actual output and the impact of employee mentality on productivity. He suggested strategies such as optimizing quiet periods for making bespoke items, building personal brand through marketing, and implementing a "delight fee" to incentivize team members and retain their motivation. Overall, the conversation offered insights into the importance of adaptability, creativity, and relationship-building in navigating the complexities of working with large corporations and managing a growing team.

    • Effective communication and transparencyEffective communication and transparency through real-time tracking of progress and budgets using process management software can significantly improve productivity, team morale, and foster a more collaborative and engaged workforce.

      Effective communication and transparency, especially when it comes to key performance indicators, can significantly improve productivity and team morale in a business. The use of process management software or a similar system to track progress and budgets in real-time can help keep everyone informed and motivated. This approach, often seen in larger corporations, can lead to a more collaborative and engaged workforce. The speaker shared his experience of implementing this strategy in his own business and the positive impact it had on his team. He also emphasized the importance of sharing financial information with employees and involving them in the decision-making process to foster a sense of ownership and investment in the company's success.

    • Johnson's art businessArtist Robin Johnson values focusing on core business aspects but recognizes potential benefits of bringing art to forefront and leveraging an agent

      Robin Johnson, the artist and presenter, has a unique perspective on his craft and his career. He values the importance of focusing on the core business aspects while keeping his art as a background passion. However, he acknowledges the potential benefits of bringing his art to the forefront and leveraging an agent to help him do so. Johnson's art is not just beautiful furniture but also a form of art that deserves recognition. Listeners can find his work at Guio in Dover Street, London, or on his website johnsonbespoke.co.uk, as well as on Instagram and Twitter. While Johnson may not be actively marketing himself, he has the potential to be an exceptional entrepreneur with his passion, resilience, commercial awareness, and innovative approach. The conversation highlights the potential benefits of connecting with the right people and exploring new opportunities.

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